Very nice property, very nice staff. Room was a bit small, tight, but very clean and in a good location

Such a great spot for the price. Kind staff and comfortable space.

Very clean, uniquely themed, great breakfast

Nice room with air conditioning. We had a car and se were able to park it for 30€ a day. Very close to a market

Fabulous stay, wouldn’t hesitate to recommend. Ideally located 5 mins from the airport (12 euro taxi) and in walking distance to the centre with loads of shops, bars and restaurants. We stayed 2 nights and although the room is cosy, it was perfect for what we needed. Pool and sunbathing area is nice, pool bar not always open and with limited choice but understandable for a small hotel. Towels available at reception. Breakfast plentiful and typical of French continental. Staff were all lovely and helpful. All spoke great English too. Can keep bags in a locker post check out and still use all facilities including a good little gym. Enjoy your stay, you won’t be disappointed :)

Hotel staff are very nice and helpful. Property is clean with great decor.

Very nice property in a great quiet location yet only a 5 minute walk from City Center.

Really clean and nice place! Friendly staff

Air conditioning stuck on one temperature

it was clean , quiet and convenient plus the staff were very friendly

Good hotel for overnight break.

Very good hotel in a convenient location. Car parking good with reasonable size spaces. Room clean, only downside for me is the sliding glass door for the bathroom, other than that very good.

Charming hotel, great pool and communal areas and easy walk from the centre. Very small room and uncomfortable (warm) temperature.

A real gem

We stayed at this hotel for one night and couldn’t fault it. All the staff were very friendly and helpful. The decor of the hotel was super , all based on the work of Jules Verne. The room was clean,the bed comfortable and the wifi good. There were lots of nice touches like the provision of a glass carafe of water which could be refilled from the machine in reception so reducing single use plastic waste. The hotel offer an express breakfast for people like us who want to be away early. It’s within easy walking distance of the town. The parking is secure and you can reserve a parking space. If we ever found ourselves in Biarritz again, we would definitely stay at this hotel and would highly recommend it.

Lovely hotel, small room.

Lovely small hotel in quiet location but still close to the centre. Great pool area to relax in. Clean, modern room with very comfy bed. Perfect sized room for single occupant, very small for a couple!

Great hotel

Wonderful hotel just a short walk from the centre. Comfortable and compact rooms, wonderful staff and great little gym. The express breakfast was great!

Perfect

We loved our whole stay. Hotel was wonderful.

Overpriced for what it is. Cleanliness/smell to be improved. TV not working…etc

The striking quality of hotel is the Staff. They are quite outstanding. All very friendly and helpful. A uniform standard like this at the height and towards of the tourist season is incredibly impressive. The facilities are spotlessly clean and well maintained. We extended our stay.

Not good enough for 4 stars

Not up to 4 stars, small room, €50 for late check out, €35 per day for bike hire, slow room service, not enough staff and dated property

Good location approximately 10 minutes from beach and centre of Biarritz. Clean room and nice pool. It would be nice if they served drinks/snacks in pool area although drinks can be obtained from inside hotel.

Rooms and bathroom are tiny. Otherwise, an average hotel. The first words by the 2 ladies at the front desk when I showed up to check in were “Check in is at 3pm”. No hello, no welcome. We waited in the lobby until 3pm to check in.

Lovely hotel in good location. Rooms and bathroom very small, but clean comfy and had all you need.

Was just ok. Room was not ready at 2:20pm. Receptionist just repeats that room is not ready without even checking with housekeeping first and although official check in is at 3, they could do better to have rooms ready a little earlier. Asked for a quiet room, got the one facing the road and it was not quite. Rooms are also very small although updated and nicely decorated. Wouldn’t recommend and would look elsewhere

I stayed a week and was very comfortable. Very quiet with black out curtains. I walk a lot and the location was great. It was a 10 - 15 minute easy walk to the beach. Many eating options close by and within walking distance further down in the town. The staff was friendly and welcoming. I’d stay there again!

Great stay

Very nice hotel in close proximity to centre; friendly staff; clean and comfortable room; great pool

Stinky and hot room.

The room looked fine but it really stunk and the AC didn’t really work. It was so hot we couldn’t wait to get out.

I loved this hotel: simple and modern. Rooms are very comfortable. Very friendly and helpful staff at the front desk. However, the front desk may benefit from having more than one person helping customers to reduce the waiting time.

Small room, no toiletries, definitely not 4 star facility!

Great hotel, very new, the showers are the best. Was very happy here.

The staff were so friendly and welcoming!

Good location and nice hotel

Grest hotel in very conveniant location, 100 ish metres to casino and sea front

Great location, clean and spacious room, super friendly service

Bon séjour mais parking plein….

Nous avons globalement passé un bon séjour pour la nuit du 31 décembre au 1er janvier. Le petit déjeuner est excellent, et il y a beaucoup de choix, notamment des laits végétaux, ce qui est plutôt rare dans les hôtels. Le point négatif serait le parking, nous sommes arrivés à l’hôtel et le personnel nous a dit que le parking était plein. Nous avons donc dû nous garer au parking du Midi, ce qui nous a coûté 20 €, en plus de la nuit à 230 €…. c’est assez regrettable de devoir payer le parking dans Biarritz en plus de la nuit dans un hôtel 4 étoiles qui n’est quand même pas donnée. L’hôtel devrait disposer d’un nombre de places de parking au moins égal au nombre de chambres. Finalement, nous avons appris qu’il fallait réserver la place de parking avant le séjour, mais personne nous en avait informé.

Un hôtel très agréable et le personnel très sympathique et accueillant.

Sehr nett

10 mins walk to the beach and Casino and all restaurants downtown. I strongly suggest you reserve the parking with the Hotel in advance as space is limited and parking for the day is 30 Euros on the street. Heated pool was appreciated also.

Wir hatten insgesamt 7 Nächte in diesem Hotel gebucht , 6 Nächte und da wir eher anreisen wollten noch 1 Nacht davor . Zu diesen 6 Nächten können wir leider folgendes berichten : bei Ankunft baten wir um.ein ruhiges Zimmer, wie wir am nächsten Morgen um 7 Uhr feststellen mussten, war jedoch eine Straßenbaustelle mit Presslufthammereinsatz usw. Desweiteren war der Wandspiegel völlig kaputt, wurde jedoch auf unseren Wunsch hin zügig ausgetauscht . Leider war das Zimmer dauerhaft dreckig , es gab Staubmäuse unter dem ständig verrutschenden 2 Einzelbetten, der Sand vom.Strand wurde nicht gesaugt , einen Tag wurden nur frische Handtücher ins Bad gelegt , aber die Betten nicht gemacht , das Klopapier nicht aufgefüllt, die leere Kosmetiktücherbox nicht ausgetauscht und es gab auch keine neuen Kaffeetassen usw. Heisses Wasser gab es erst nach 45 Sekunden! Die Klimaanlage funktionierte ab Tag 2 nicht mehr , umd obwohl wir es tgl 2 mal meldeten passierte nichts. Das Personal am Empfang war nett , aber es gab leider auch eine total unverschämte Person. Die Bettdecken waren klumpig, und wurden 2 Tage lang anstatt mit passenden 1 Meter Bezügen mit 1 Bezug für eine Decke ,also ca 2.50 Meter Breite bezogen,was unmöglich zu handhaben war.Die Betten sahen aus wie von 1 Kind gemacht.Am letzten Tag stank das Zimmer bzw. Bad so bestialisch nach CHLOR,das wir 1 anderes Zimmer verlangten, weil wir innerhalb kürzester Zeit gesundheitliche Probleme bekamen.Dieses Hotel ist keine 4 Sterne wert!

Wir buchten das Hotel für 7 Nächte. Wir zahlten für 6 Nächte 220 Eur ...und für die 7. nachträglich VOR den 6 Nächten gebuchte Nacht 117 Eur ????? Ärgerlich! Wir fühlen uns von Expedia.de abgezockt. Das Personal im Hotel ist sehr nett , aber das Zimmer ist viel zu klein , um Gepäck unterzubringen geschweige grosse Koffer .... keine Haken, keine Sitzmöglichkeiten ausser das unbequeme Bett . Wir hatten extra um 2 Single Betten gebeten , due sich dann als 90 cm schmale, bei jeder Bewegung auseinander rutschende Betten entpuppten... die Raumreinigung ist schrecklich. An einem Tag lagen nur neue Handtücher im Bad , aber die Betten wurden NICHT gemacht, es gab kein neues Toilettenpapier und keine Kaffee Caps. Die Laken rutschen heraus , haben Flecken... die Decke hat Federklumpen, sonst ist sie leer und als Deckenbezug wurden anstatt einem 90 cm Überzug ein 2 Meter Bezug genommen ??? Auch nach Reklamation erfolgte ein Neubezug der Decke erst nach 3 Nächten. Unter dem Schreibtisch liegen grosse Staubmäuse..... die Zahnputzbecher wurden auch an Tag 3 noch nicht gereinigt.... wir würden das Hotel weder nochmal buchen, noch weiter empfehlen.

Un peu loin des restaurants et du centre

Stille område

ok hotel i stille område, men i god gåafstand til bymidte. Fin service, men parkering er et problem.

Hôtel bien situé Personnel très sympa, accueillant et à l écoute

Hôtel au calme, personnel très agréable, chambre très propre et literie très confortable - ras

Biltur i Baskerland og Pyreneene

Pent uteområde med basseng og solstoler, kort avstand til sentrum og strand. Dyr parkering 40 Eur for 2 døgn. Dyr frokost i forhold til kvalitet og utvalg.

Déçus !!!

Le ménage est très mal effectué : aspirateur non passé, sanitaires nettoyées seulement 1 jour sur 2, chaussons inexistants contrairement au descriptif détaillé de la chambre !

Ótimo

NA

Un excellent moment

Très bel établissement, personnel très attentif et serviable, petit-déjeuner de qualité et copieux. Un excellent moment

El sitio está bien aunque las habitaciones son bastante pequeñas

parking un peu cher 20 € la nuit, 30 € si voiture électrique à brancher. Parking Indigo à proximité (gare du midi) : 14,3 € pour la nuit.