Hotel Kanz Erremal

7.8

Very Good

77 Guest reviews

7.8

Very Good

77 Verified Reviews

Read all reviews

Cleanliness7.4/10

Service8.0/10

Comfort8.2/10

Condition7.6/10

location10/10

Neighborhood9.2/10

Amenities6.0/10

Amazing amazing amazing! The staff the culture the vibe, they made us feel like at home! Backyward is the desert! Def would recommend.

Great location by the sand dunes

It was a really bad experience! The owner of the hotel is rude and aggressive. We were charged for the breakfast even though it was included. Staff cannot speak English which makes communication difficult. However, the owner is the worst and rudest of them all. We wanted to spend the afternoon on the hotel facilities after having checked out. We were nearly screamed at that we have to leave the property as we have already checked out. The hotel has not been full, nor were a lot of people inside of the hotel. It was a really uncomfortable and unprofessional situation. We will definitely never stay at this property again.

We loved our stay it is much better than the pictures show, staff was so friendly and accommodating that we extended our stay for two more nights. We also took a camel excursion over night and they let us keep our bags in our room for free one night while away. I would recommend this to my family and friends to visit. What a view of the Dunes from the pools and roof top deck!!

The pool is a a delight and for that reason we would return to stay here. It was wonderful to be able to swim and relax whilst looking over the desert. The hotel itself is fine but needs some TLC in the rooms although this wasn't a deal-breaker. The staff were very helpful. Breakfast wasn't great compared to everywhere else we stayed.

Bad service miss of important equipment and annoying plus no respect to the client I will never think to go back there and not recommended to anyone

Desert Silence

Fabulous few nights. The staff was very attentive and accommodating. The meals were custom ordered and excellent quality. The location cannot be beat – the pool is beautiful albeit too cold to enjoy. They tried hard to make us feel comfortable and feel welcomed. Covid has taken a huge chunk out of the gem that this place could be, but I am glad we visited. I would recommend it to anyone.

Clean hotel

It was a nice family oriented hotel. Clean.

Tude people When you get there the manager is rude

İn the begining we booked a tent, but the tent is terribel(small, not clean and dark) and upgraded it, we stayed in a room, room is clean and very comfortable but Hot water is not working,

No AC and staff didn’t care...

The room would have been great if the AC would have worked. We complained about it and were told it’s our fault for pushing other buttons and the response was “we’ll fix it for the next customers”. August is extremely hot, and sounds like other guest had the sameness problem.

facing the desert, you can just walk into desert from hotel. big room, big restroom.

Is it the cleanest, NO. But its the desert people

Ok so my mother had a problem - the sheets were not as white as she would have liked. She was fuming and stomping around up until I kicked her out to the pool. Problem solved. It beats everything. THAT POOL (we were there alone ... so extra peaceful and serene) is one of THE best highlights of Morocco. The dunes are right there. Run into the dunes then hop back over to the pool .. mint tea that was basically on tap did not hurt either. Dinner was wonderful as was the service - I am vegan and that was accommodated with no issues or hickups. Would stay again any day! Great hotel.

Essential life experience

This hotel has the Erg Chebbi dunes in its backyard. You can’t get any closer without a tent. Very professional, polite, and knowledgeable staff who set me up with a tour of the dunes and prepared very good local meals. This is a place to stay in for the experience. FYI everything in the desert is very dusty, nothing can be done about it. Bring slippers or sandals.

Very good location

Hotel facing the Dunes.

Hotel is conveniently placed in front of the dunes. If you come to see the dunes, this is the place to stay, don't expect 5stars accommodation though, its the desert.

Amazing hotel

We had a great experience at both of the hotel and camel trekk night in the desert with hotel Kenz. Food was good rooms were clean.

One of my worse hotel stays!

Staff extremely rude too busy smoking their hookah on the patio to be bothered. Breakfast was stail. No Wifi as advertised. No ability to accept credit card as equipment was down. Housekeeper actually picked dirty towels from floor and re folded them! My husband is from Merzouga and we travel a lot. We are not complainers, this place WAS outrageous.

Maginifica localización del hotel. Como estar en el paraíso.

Wir hatten erholsame Tage in der wunderschönen Unterkunft. Das Essen war super, man sollte nur darauf achten, dass man das Mittagessen nach dem Frühstück am besten vorbestellt. Die Zimmer waren sauber. Der Blick zur Wüste ist einmalig.

Un beau séjour

Hôtel très bien situé à la porte d’entrée du Sahara. La piscine est superbe, ce qui crée un effet hors du commun de se baigner dans une piscine sur le bord du désert. Hamed, le gérant de l’hôtel est très sympathique. Des rénovations sont à faire, ainsi que l’entretien de la verdure pour garder l’hôtel dans un bon état.

👍

Hotel muy recomendable

Hotel muy recomendable, está en una localización inmejorable a pie del desierto, muy limpio pero con algunos asuntos de mantenimiento que podrían mejorar.

Das Personal an sich war nett und freundlich. Jedoch war die Dame an der Rezeption etwas unfreundlich. Das Frühstück war sehr begrenzt und wenig und für den Preis erwartet man mehr. Die Einfahrt stelle ich mir auch schöner vor.

Un emplacement incroyable en bordure du désert ! Hôtel de bonne qualité, piscine agréable et du personnel très serviable. Que dire de plus ?

decepcionada

A parte externa do hotel é realmente linda, mas os quartos decepcionam, a limpeza deixa muito a desejar, as toalhas duras que nem pedra, roupas de cama mal conservadas, pelo valor da diária não deveria estar nesses estado, é uma pena, afinal a estrutura deles tem tudo de privilegiado, na boca do deserto! A recepcionista foi a única pessoa gente boa de todo hotel!

Un cadre juste magnifique!! Idéalement situé, avec beaucoup de charme!

Bonne localisation mais prestations moyennes

Emplacement idéal au pied des dunes. Superbe vue depuis la terrasse et la piscine. Chambre au confort plutôt rudimentaire (literie, sdb) et qui est aurait besoin d’être rafraîchie (murs franchement abîmés, étagère et porte serviettes cassés). La cuisine mérite aussi d’être améliorée (pizza et sandwich au menu standard, dîners marocains très basiques dont un couscous sans sauce des plus secs...). Allez-y pour la localisation, la vue, la piscine mais pas pour les prestations de l’hôtel.

Très accueillant

Bien, j’y reviendrai

Das war sehr schön und sauber , das Essen war nicht gut .

O hotel e bastante agradável: confortável, clean e com vista fantástica. O staff e bastante simpático (destacando o Tammy). A piscina de momento está em obras mas foi possível usufruir da piscina do hotel ao lado. Sem duvida que iremos repetir quando voltarmos.

Voyage de sable

Très bon voyage bon emplacement

The space is ok, but for the cleance could have room to improve.

Personal arrogante y maleducado en recepcion a la llegada (H), sin embargo el hotel está bien, nos gusto la ubicacion y las vistas.

Bell Hotel situato di fronte alle dune del deserto

La camera era molto pulita ampia e accogliente, nonostante fosse una camera standard. Colazione a buffet nella media. Personale molto gentile. Impagabile la vista fronte deserto! In pratica basta uscire dal salone dell'hotel e sei nella sabbia del deserto! Unico neo è l'acqua della piscina che non è molto pulita.

Llevo 3 años visitando este hotel , y sin duda el mejor de la zona . La única queja que puedo dar es la lentitud a la hora de servir comida o bebida

Super

Super

belle aventure

tres bel endroit une vue superbe sur le desert acceuil sympa les chambre sont spatieuse et bien chauffé, a conseiller

Cadre magnifique mais accueil catastrophique

L'hôtel est isolé, mais vraiment au bord des dunes, la piscine au top. L'accueil est désastreux, oubliez le "bienvenue" et les explications, même poser des questions semble les embêter... le petit dej est en buffet mais vraiment pas bon ; les snacks et repas sont corrects. Leur excursion dans le désert en revanche est vraiment sympa. Préférez peut être une auberge.

Hotel gut gelegen Direkt neben der Wüste

Hotelmitarbeiter sehr nett . Schwimmbad liegt direkt an der Wüste . Eine Sache hat mich geärgert Zimmer wurde nicht täglich aufgeräumt .

選擇這間酒店唯一的原因是為了沙漠景的泳池。正如預期，除左個泳池，其他方面都好一般。泳池的水是綠色的。我地房間的冷氣是完全不冷的，只有風。朋友因為又熱又乾完全睡不了，我因為太累還是能夠入睡。床是有沙的，我是早上睡醒了才發現（真的太累），朋友覺得身癢癢的。食物要等很久很久很久！叫了一杯咖啡等到忘記了自己叫了；午餐等了二小時多，變下午茶。職員都有一種懶洋洋的態度（可能是太熱？）。沙漠團正常。有免費merzouga接送。所以如果是很想很想很想在沙漠前游泳才住這間吧。

Super séjour

Magnifique paysage

No volveria

Lugar espectacular , atencion bien , habitacion y estado general sucio ; el aire acondicionado no enfriaba bien. Desayuno normal . La pileta muy buena.

Um oásis inesquecível. Aprendi o caminho.

Maravilhosa.

Ottima struttura con bellissima panorama, personale gentile e molto disponibile

Vista do deserto deslumbrante

hotel maravilhoso, de pessoas simpáticas e acolhedora, vista de cair o queixo, adorei tudo

砂漠の景色がすばらしい。

砂漠が裏庭になっている。プールもあり、砂漠をみながら食事、プール　日光浴ができる。 ２階のベランダよりのながめもすばらしい、