Todo excelente

It was amazing

Outstanding staff. Has hot water and nice view of mountain from the window. Great Air Conditioning. Very clean with breakfast included but it was limited to scrambled eggs with fruit, watermelon juice, coffee, hot chocolate and bread. Safe area. Masterbed was very comfortable but two twin beds in same room were pretty hard.

It took about 2 hours to find our Expedia reservation. Would not give us the room without it. Implied that I was a victim of a fraudulent site. I called Expedia at my own expense $1 per minute. Expedia after 20 minutes transferred me to VRBO. VRBO could not find anything under Expedia's reservation numbers. At 8am the hotel began removing ceramic tile from the wall outside our room. The noise and dust were horrible. My son's asthma flared up and we had to change hotels.

The rooms were clean, you can smell the cleanliness. AC and WIFI were good. We made an unplanned stop in Cali on our way to Cartagena. We only spent two nights at the hotel. It was decent for our short stay as we only needed a clean room to sleep. The hotel is located on a main street. The staff was friendly.

Worst breakfast ever. Worst bathroom supplies or lack of them.

Wi-Fi is terrible in the rooms. You have to stay in the lobby I'm assuming. Contruction taking place to the right of the hotel if you're facing it. Ask to be moved and they stated no. Hammering/drilling/vibration commence at 8:15 am and goes on throughout the day. I think it stopped somewhere between 5pm and 6pm. The cleaning ladies were very friendly and helpful with towels and cleaning the rooms. My honest opinion!

breakfast is so bad eventhough included, the breakfast lady staff bad attitude

My Stay in Cali

The staff is nice and the daily breakfast is good I would recommend this hotel to anyone traveling to Cali.

All of the staff was good except for 1 young lady at the front desk that was kind of cold on sunday morning. The house keeping crew was excelente all of them veey friendly and did a great job. The 2 minuses was the pool closing early and charging for guest to visit the room for short periods of time we did not likw that.

worst hotel ever,pictures are lying ,ac dont work two days

Las habitaciones y baños muy pequeñas , los cuartos y camas son muy viejos y no son nada agradables , tuve que pedir cambio habitación y en 4 noches que me quedé solo la limpiaron 1 vez

Great staff, outdated showers

I already mentioned about how there was mold in the bathroom that needs to be fixed. The picture on your website shows a complete shower door, which is not the case in most rooms. Most rooms have a tub to climb over to get in with a narrow door. Very outdated. The Wi-Fi in our room, and the additional room that we had, was very weak. Had to spend much of our time in the lobby to get a signal. The location is great. The rooms are clean, and the people that work there worked very hard to satisfy us. The staff was great. They need to update their showers and WiFi. That would make this hotel very decent, especially for the price.

Excellent staff, small rooms yet comfortable. Good for short stays.

Nice hotel, great location

Not a good value

I decided to go to this hotel because it is located in a very nice area of Cali. However, I was very disappointed about the rooms they have. The room only had one window with hallway view. The bathroom doesn't have any windows and the extractor didn't work properly when using the bathroom. The ac is a very old and outdated equipment, so you cannot set up the right temperature. The beds are very old and very uncomfortable, you can feel the springs on the mattress. They don't even offer coffee in the lobby like all the other hotel in the world. The pool doesn't have a heather so it was very cold to use the pool. The wifi is not strong, I have to use my data the whole time.

Overcharge

I paid $40 my reservation through this website, When I get there they charged me for taxes an extra 50 dollars, that is ridiculous for a place like this, good locations, and staff is friendly, but the room is very small will th $90 bucks your can get a better place.....

It was a good time. Excellent location, access to everything. Nice breakfast buffet. Clean but small bed. Everything else was good.

Nice Hotel close to Bars, nightclubs, restaurants

Great staff, great location, very clean, but the rooms are small and the bathrooms smaller. Good value IMO

Outdated

Old hotel terrible beds an bathrooms although clean if your talller then 4.5 feet you have to yoga position to sit on the toilet. I spend 2 nights when i should have ran from the minute i walked in

I saw a rat in the lobby. My room was on the 3rd floor and had to take my luggage up a spiral staircase for the last floor. There was no soap in the bathroom or any other toiletries. The petson at the front desk was not friendly at all.

My vacation in Cali.

I had such a wonderful and enjoyable time in Cali. love the zoo, downtown, people, food and the nightlife.

Just the mattress was hard.

Everything was good,with except the mattress .

Perfect for one night in town for a wedding!!! clean rooms good service nice located

Awesome staff! Facilities are lacking.

The rooms are a bit lousy, the carpet floor is messy, and it's not very clean unfortunately. The rooms have these windows that let all the noise through, and you should know people are loud, guests and staff. Definitely not a place to rest. The staff is superb friendly though, and they are very kind and warm. Youcan get tips and directions from them, as well as advice and insight about the city.

Esta en la zona roja, asi que pura fiesta y comida barata

Es un hotel económico entonces no se espera mucho, pero las sábanas estaban sucias y la cama era dura como una roca

Many homeless around this place.

Buena ubicación.

Hay cosas mejores

Es un Hotel bastante Básico No se compara en nada con las Fotos. Lo.unico que tiene es buena ubicación. El recepcionista hombre es mal mirado No me gustó su atención. Creía que le estaba haciendo un favor hospedando se en ese Resort. Las Habitaciones son de Pueblo barato. Todo el mobiliario es viejo y feo. El tapete de los pasillos es muy sucio. El desayuno hay más o menos. Lo.unico.que tiene es Ubicación.

Recomendable

En términos generales bien, es un hotel de combate que por su estructura arquitectónica no da para tener acceso a vista ni ventanas al exterior pero cumple con los objetivos

Calificación excelente

Ok todo

no es una muy buena opcion

el hotel tiene un ambiente oscuro, huele a humedo las habitaciones solo tienen una ventana a un pasillo oscuro, el wifi es itermitente, el baño es supremamente pequeño, las personas no lucen contentas de trabajar ahi

EXCELENTE UBICACION

No me gustó la atención el check in nos hicieron esperar era a las 15h00by nos hicieron esperar más de una hora, si decir que después que nos dieran la habitación no nos supieron ayudar para hacer un cambio de habitación,siendo que nos quedaríamos una semana y en ese transcurso nunca se nos tomo nisiquiera en cuenta el pedido

No funciona el agua caliente, la cascada del jacuzzi no funciono.

Servicio al cliente

El recepcionista poco amable

Nunca estuvo disponible el área de zonas húmedas y sumado a ello tampoco hubo agua caliente

AL MOMENTO DE LA RESERVA SE LLAMO Y SE PREGUNTO SI LA PISCINA SE PODIA UTILIZAR YA QUE MI ESPOSA LE GUSTO POR LAS FOTOS,MANIFESTARON QUE SI Y DIERON UN HORARIO,AL LLEGAR NOS DICEN NO CUENTA CON PISCINA,SE ENCUENTRA CERRADA,LO OTRO QUE. NOS PARECIO CHISTOSO PEDIMOS SI PODIAN PRESTARNOS UN MICROONDAS PARA CALENTAR ALGO SIN IMPORTAR DONDE LO TUVIERAN,LA SEÑORA DE LA RECEPCION MANIFIESTA QUE EN EL HOTEL NO CUENTAN CON NINGUNO.

1週間宿泊しましたがみんな笑顔が素敵ないい人たちでした。朝食もコロンビアのものを味わえて良かったし、美味しかったです。 Muchísimas gracias:-)

Muy buena atención y ubicacion

Muy buena atención super recomendado

Recomendado

Buena ubicación y atención.

Recomiendo

Hotel bonito y tranquillo

Granada Cali

El hotel está bien, es limpio, el desayuno no me gustó, solo pasé una noche, en general estuvo bien

Muy bueno y económico,muy centrado

Buen lugar, pero...

Es un buen hotel, pero poco comprensivos con el viajero de negocios. Aunque solicité la factura con la copia del NIT, no me la pudieron dar, ya que hice mi reserva a través de hoteles.com. Lo mejor será no volver a hacer reservas a través de hoteles.com, es muy complicado para legalizar los gastos con la empresa.

Lugar pequeño pero comodo

Bien

Falta de limpieza

La limpieza del hotel deja mucho que desear, eso no me permitió sentirme bien en la noche que pasé allí

Hotel muy abandonado pero personal excelente

El personal se portó excelentemente, pero las condiciones de las habitaciones muy deficiente. El aire acondicionado central no funciona creando mucha humedad en el cuarto. Los colchones de las camas demaciado duras, imposible dormir de lado. Las duchas muy viejas, manchadas, y las puertas de la ducha no cierran. Falta de fumigación, encontramos arañas y hormigas. La red Wi-Fi constantemente se cae. Estuvimos 3 personas en 3 diferentes habitaciones: a) 4 camas y telefono, pero aire centralizado no enfriaba. b) 5 camas y telefono pero con aire acondicionado individual (mucho mejor el A/C). c) Cama individual sin telefono con aire centralizado deficiente. El hotel en general está muy abandonado y con falta de mantenimiento y cariño.

Exelente

Exelente la atencion