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27 Jan 2025
Monday
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28 Jan 2025
Tuesday
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2 Adults - 0 Child
1 room
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Hotel Description

With a stay at Hotel City Star in Sandakan, you'll be within a 5-minute drive of Agnes Keith House and Sandakan Heritage Trail. This hotel is 1.2 mi (1.9 km) from Sandakan Harbour Mall and 1.3 mi (2.1 km) from Japanese Cemetery. Make yourself at home in one of the 40 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and complimentary bottled water. Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities.

Hotel policies

No rollaway/extra beds available

No cribs (infant beds) available

Professional property host/manager

Pets not allowed

Check-in from: 2:00 PM
Check-in by: Anytime
Minimum check-in age: 18
Check-out by: 12:00 PM

Important information

Special Instructions
Front desk staff will greet guests on arrival.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards
Minimal age
18
Spoken Language

Malay

English

Amenities

Most Popular

Free WiFi

Concierge

Laundry

Non-smoking

Other

Laundry facilities

24-hour front desk

Number of restaurants - 1

Hotel reviews

6.0
Fair14 Verified Reviews
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Cleanliness6.2/10
Service5.8/10
Comfort6.2/10
Condition5.2/10
location8.0/10
Neighborhood6.4/10
6/10
Fair
J, 27 Mar 2024
hotel-logo-v2.pngTraveller

Loud and basic

There are improvements being carried out, which will make a difference in the future. We were unable to get the advertised wifi at all, despite the router being reset many times. This was annoying. On four occasions we had random people enter our room without knocking, which was not okay. Once guy even got cross with us and said we should have locked the door. I had to clean the bathroom before use and despite being given a non-smoking room, the smell of cigarettes was present I. The duvet, towels and there was cigarette ash all over the top of the toilet seat. Cigarette burns were present on the furniture. A local mosque is across the road and while we enjoy hearing the call to prayer, it was not so great to hear each session broadcast over mega-speakers outside. Every mic drop/exchange, everything and with single-glazed windows, we didn't get much sleep. Close to amenities though and staff are nice.

10/10
Exceptional
Roger, 05 Aug 2019
hotel-logo-v2.pngTraveller

Good place

Good value for money

2/10
Poor
Verified traveler, 11 Apr 2019
expedia-logo-v2.pngTraveller

Toilet and Air Conditioning not properly maintain

10/10
Exceptional
Gilbert, 18 Feb 2017
hotel-logo-v2.pngTraveller

Old hotel

Hotel is old and not much maintained. Need to climb stairs to get hot water. Written non smoking room but with ash tray to encourage people smoking in room and room with smoking smell from people smoking outside of the room. Anyway location is good and price is cheap.

6/10
Fair
Jonah Artiaga, 19 Dec 2015
hotel-logo-v2.pngTraveller

The hotel is simple, have a modest lift. Quite surprising for a small hotel. Location is in center of town, just few minutes walk to harbour mall. Fairly priced.....not much to expect...

6/10
Fair
Verified traveler, 16 Dec 2015
hotel-logo-v2.pngTraveller

The hotel location was in the center of town, near to restaurants. But it's not a non-smoking hotel, so we can smell the stink in the lift and inside the rooms which makes it quite uncomfortable....

2/10
Poor
Daniel, 13 Aug 2015
hotel-logo-v2.pngTraveller

choked with cigarettes smoke and then

For what ever reason, our room was filled with smoke. we could not breathe. then the next building motor (the air con we believe ) was loud and thumping. we requested to change room. From our king bed, the only bed available was the twin single bed. No WiFi in the room. only outside or reception. It was the worst place I stayed.

2/10
Poor
Fatima, 28 Sep 2023
expedia-logo-v2.pngTraveller

Chambre très très sale avec une forte odeur de cigarette, du jamais vu. Nous n’avons pas pu dormir là-bas tellement c’était horrible. Nous avons pris un autre hôtel. A fuir

6/10
Fair
Nikolaj, 11 Jul 2017
hotel-logo-v2.pngTraveller

Low budget hotel, at a low price

Low budget hotel, at a low price, perfect match.

6/10
Fair
Michal, 24 Mar 2017
hotel-logo-v2.pngTraveller

Dobre położenie, blisko centrum. Niestety w całym hotelu czuć woń dymu papierosowego. Brak odpowiedniej wentylacji na korytarzach.

6/10
Fair
tazy, 26 Jul 2015
expedia-logo-v2.pngTraveller

立地が良い

賑やかなハーバースクエアまで数分という立地の良さが売りです。 全体的に設備は古く、薄暗い感じですが、清潔感はあります。 到着日と帰国前日に宿泊したのですが、2泊目の部屋はお湯が出なく水シャワーでした。 いちいち言うのが面倒だったのと、水でも気にならない気温だったのでそのままにしましたが、気になる方は言えば部屋を替えてもらえると思います。ガラガラでしたから。

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