Hotel Casa Mosaico

8.0

Excellent

83 Guest reviews

8.0

Excellent

83 Verified Reviews

Read all reviews

Cleanliness8.2/10

Service8.6/10

Comfort7.6/10

Condition7.6/10

location9.0/10

Neighborhood8.8/10

Amenities6.0/10

Great location. Friendly staff. Clean room.

Not worth 50$

We had a room with private bath outside. The room was very spacious but right on a main Street. Without earplugs I did not manage to fall asleep. The AC remote did not work, which was not a problem since we wanted off so we unplugged it. The bathroom was super small. We couldn't extend our legs while sitting on the toilet. And shower drain was not working either, but we had good water pressure and temperature. The staff in the morning speaks good English and was very nice and helpful while the one sits at the front desk at night couldn't understand that we wanted a towel. The breakfast was very simple. Bread, ham, milk, jam, juice and instant coffee, which was not impressive. Overall we felt it was not worth 50 $ a night.

Rude staff.

The staff was rude to us. Won't be considering staying with them ever. There are far nicer options in Santiago.

Great staff.

Couldn't speak more highly of the great people that ran the hostel. Felt more like family then staff. Rooms clean, breakfast basic but good. Thanks for a lovely stay.

very noisy could not sleep

probably my fault because I booked a single in an hostel. the room was fairly spacious and clean although quite run down and without hot water in the morning. overall it was ok for the price paid, but besides very thin walls with windows that opened inside the corridor,I could not sleep because until 3 am people were talking with loud voices, dragging bags and playing (badly guitar) and the guy who seemed to be the manager not only did not prefer that but was past of gene conversation. probably it's a good option if sleep is no concern and you want to party but definitely not recommended as place to rest. I would have rated 1 staff if it was not for the good service received by the day concierge.

Good place problem with reservation tho.

Nice place had I lil trouble with the reservation so I recommend calling or contacting them before u get there. However the staff was very friendly and were able to give us a good room to stay. Really nice place.

Great location, lovely breakfast, friendly staff! I would book again!

Mosaico Hostel

Great location. The people at reception have been most helpful.

Great hostel

I stayed total six nights .it was nice and the staff here are so friendly nice.i I enjoyed my stays a lot.

I had a wonderful time of staying here.the place so spacious,bed is comfortable,the place is so clean,with a short walking distance to metro station and the restaurant area.the staffs are so helpfully nice,I recommend if you in Santiago,this is the place to stay.cheap and cheerful!

Great location

This Hostal has a great location for walking to the city or into the bellavista area for restaurants. Staff speak English and are happy to help book tours or give info. Breakfast was good and the wifi worked well. I had a private room that was spacious and had a private bathroom. It was good value for other places in Santiago I looked at. It is a Hostal with dorms and young folk, so expect do noise late at night.

Good located

Quiet and good located, staff friendly, nice terrace

Good location

Front desk staff was excelent! And very helpful. Like the breakfasr.

Cozy hostel in a GREAT location

This hostel is super cute. The rooftop terrace was wonderful, the lounge downstairs was comfortable, and the staff was really helpful. The wifi isn't very strong in the rooms and, as with most of Chile, the coffee is Nescafe - if you didn't know that coffee is a rare commodity in Chile, hopefully this helps you prepare!

Don't anticipate a hot or warm shower if staying here. The water is either FREEZING or SCALDING HOT. Shower at your own risk. Staff is amazingly helpful and friendly!

Excellent services with good value for Santiago

Mosaico offers a very good value for guess, and is located in a prime location of Santiago, close to major tourist destinations, nightlife and excellent restaurants. The room with private bathroom had very stable WiFi, air conditioning/heating, hot water, and was much bigger than normal. Staff were helpful and always available. One small drawback in my room was that the ceiling is quite high, at least 20 feet, so it takes a long time for the large space to warm up (or cool off). It was also a bit noisy at night since the window faces the street, but nothing too extreme.

Good location, charming property

The hostel was very charming - the entire space was cozy and inviting. I booked a private room with private bathroom, and the bathroom was down the hall. The water took a while to get warm, and one night I wasn't able to get hot water for a few hours (which isn't entirely unexpected given the age of the property). The room was a little drafty in May/autumn (I had to pull the cover off the second bed for myself!) and there was a lot of traffic noise from outside. The hostel itself was very quiet and other guests were respectful. The front desk staff was very helpful. The location is ideal, very close to a lot of food and sights, and easy to get to public transportation.

Very Helpful and Friendly Staff

We arrived at 2am with a booking agency having mucked up our booking but the staff were more than helpful and sorted it all out in no time. All the staff could speak English which was a great help. Breakfast was simple but good. Our room was a bit cold so a heater would have helped but there was plenty of warm bedding. We spent 2 nights here and really enjoyed it. We could walk to all the major attractions as well.

Great Hostel with charm & friendly staff

This Hostel was well above our expectations. Brilliant old building with remodel. rooms had vaulted ceilings and the beds were incredibly comfortable. Staff was very helpful with directions and suggestions. this Hostel is well placed for the CBD of Santiago with great neighborhoods around filled with food options and tourist fun.

Good hostel in great location

I would recommend staying here. Great location, a short walk from the nightlife on Pio Nono, but not loud at night. Not a long walk to the center or Cerro San Cristobal. I booked a private room with a double bed. The room was pretty large. Wifi was super fast the first night, but slow the other 2 nights. No hot water in the sink. There was hot water in the shower, but it did not last very long; after the 1st day I adapted fine, though. Breakfast was good. Front desk staff was friendly.

Great hostel, good location, fantastic WiFi!

Nice hostel in a quiet and safe location that is not far from Metro stations and nightlife, both about 10 minutes walk. Rooms are basic but clean. Shower is very small but has very consistent hot water, which is actually more difficult to find than you may expect at a hostel. WiFi is fantastic, which is another difficult find at hostels. The rooftop patio is great. The girls at the front desk are very friendly at helpful, and speak good English. Overall, pretty much what I expected from a good hostel at a good location.

staff rules!

Loved the location, the funkiness (in a good way), and the staff. Great location for roaming the neighborhood. Staff helped me get to a Dr when I needed one. Will totally stay again.

Nice hostel!

It was my first experience in Santiago de Chile and I felt very comfortable ... I stayed one week with my mom! We really enjoyed the city!

Quirkey

Reviews are written all over the walls..very artistic. A Bohemian neighborhood. Hostel rooms are named after poets. Breakfast was very limited. Overnight staff was very helpful

Las cerraduras pesimas, pasabamos casi 2 min intentando abrir la puerta, el aire hacia demasiado escandalo para lo que enfriaba lo unico helado que habia era el agua que para el precio pienso que debio tener agua caliente

Excelente custo benefício

O Hostel é bem simples, feito pra quem não exige nenhum luxo, sem frescuras. Cordialidade dos funcionários excelente, nos orientando em passeios e em tudo que precisávamos. Ficamos no quarto superior para casal, tudo bem limpo, banheiro com água quente, arrumação diária e café da manhã bem simples também. Localização excelente onde pudemos fazer tudo a pé! Excelente custo benefício!!!

Casa Mosaico - Buen Servicio

Trato cordial y atento de parte de las personas que atienden en el hotel. Buena orientación para conocer la ciudad, para comer y para concertar un servicio de taxi seguro.

Boa localização!

O hostel fica bem localizado, próximo a vários pontos a pé. Encontramos restaurantes e mercadinhos bem perto. Em uma região segura. Ficamos em um quarto de casal, com boa cama e sistema de ar que aquecia. A funcionária que nos recepcionou, Maria Ângela, é muito gentil e nos ajudou em nossa viagem. Só não gostamos do café da manhã, que não tem variedade, bem restrito e que começa só 8 horas.

muy buena experiencia

muy buena experiencia, las personas muy cercanas. muy recomendable

Simples mas bom atende o que mais necessita

Otima Localização ,o quarto em que eu estive é otimo muito grande ,chuveiro tivemos um problema no primeiro dia ,nao esquentava, foi corrigido depois,o cafe poderia ser 10 se tivesse um queijinho.

wonderful saff in this hotel! People are kind person and fun.

Un hôtel bien situé pas loin du musée bellavista et de la plaza de Arma , bon rapport qualité prix .

Muy cómoda la habitación con dos camas confortables y de gran tamaño. Buen desayuno. Buena localización.

Habitación sin ventana Shampoo sin jabón solo una botella de jabón líquido una sola toalla. Sin tapete baño

Custo-beneficio muito bom

Passamaos apenas dois dias no hostel! Infelizmente foram poucos dias e não pudemos aproveitar mais, principalmente a localização que é excelente; e por ser domingo a maioria dos comércios estavam fechados. Porém, pudemos caminhar tranquilamente em um bairro charmoso e seguro. Há vários pontos turísticos próximos, como o Museu de Belas Artes (duas quadras do hostel). Quarto espaçoso, cama confortável, chuveiro bom, limpeza eficiente, café muito bom para um hostel (leite, pão, frutas, aveia, cereal, geleia, suco...). Mas o destaque fica por conta do atendimento maravilhoso das atendentes que foram muito prestativas nos dando informações sobre tudo e muito solícitas em tudo que precisávamos. Recomendamos e nos hospedaríamos novamente caso votássemos a Santiago!

Maravilhoso!

Tivemos uma excelente estadia. Funcionários atenciosos que nos atenderam prontamente em tudo que solicitamos, um excelente atendimento. Especialmente Gabriela que além de simpática nos deu dicas de passeios, metro, cambios, sobre Santiago e uma bate-papo super agradável. Adoramos Quarto muito bom, espaçoso, confortável e limpo. O Hostel é bem localizado, perto do metro, perto do centro num bairro tranquilo e lindo para caminhar. Tem uns minis mercados e restaurantes bem perto para comprar água, lanches e tudo mais. Super recomendamos. Nota 10! E a varanda é u m local agradável que nos rendeu novos amigos.

Muy buena

La atención fue súper cordial. La recepcionista que me recibió siempre me saludaba por mi nombre y me ayudó a encontrar una casa de cambio, también me dio una serie de tips muy útiles. En general la atención muy buena. Los ambientes son bastante amplios y cómodos. Las habitaciones cuentan con calefacción y aire acondicionado. Solo el wifi se puso un poco lento un día que llegó un grupo grande de jóvenes. Fuera de eso todo muy bien.

Hostel near the city center

Spacious and comfortable accommodation. The staff was very kind and the movement was okay with the city center. Very good !!!

Boa relação custo-benefício

De maneira geral a estadia foi agradável, o quarto era amplo, bom sinal de wi-fi, o banheiro era ótimo (super novo) e com ampla variedade de canais na tv a cabo. Atendeu ao que eu precisava: lugar bem localizado e barato. O café da manhã era ok.

Gente eu tomei banho frio. Não funcionava o ar.

Entrava ar debaixo e ao lado da porta. Não tinha banheira como prometido. Fui picada por algum bicho inseto que tive que tomar remédio

Bon hôtel demandez chambre sur cour

L’hôtel est situé dans un quartier animé. Nous avions une chambre sur la rue, donc très bruyant, nous n’avons pas vraiment pu dormir. En revanche les commodites de l’hôtel sont très bien et le personnel très à l’écoute et attentionné.

ロケーション、スタッフの対応が良いホテル

設備はすこし古いものの、満足な滞在でした。 内装が手作り感じがあり、欧米からのバックパッカーに人気がありそうな感じです。 バルコニーに洗濯物が干せたり冷蔵庫が使えるのが良かった点ですが、鍵が締めにくかったのと、お湯の温度が定まらなかったことが少し評価を下げた理由です。

Hostel casa mosaico

Bom atendimento e conforto básico , hostel simples e bem cuidado com bom atendimento e atenção ao hóspede e limpeza . A localização está perto de bares e do museu com um parque próximo .cafe da manhã bom.

I want to stay again

Very reasonable price and good services hotel!! Staff David is good person！

Boa localização APENAS

Hostel MUITO precário, desde o banheiro q o chuveiro é apenas um chuveirinhos e a cortina do box é de plástico até o café da manhã que não o passa de suco em ponde água sem torneira e pão com manteiga

Very nice room, hostel, neighborhood, and staff. I recommend it for sure !

Ubicación del hotel , buena, centrica

la estadia estuvo bastante bien

Casa Mosaico Hostel interditado

O hostel estava interditado por algum motivo administrativo, fomos realocados para o Hostel BELLAVISTA269

Für Traveller zu empfehlen

Das Hotel bzw. Hostel kann ich persönlich empfehlen, weil es zentral und in Nähe zu öffentlichem Nahverkehr liegt, das Personal sehr freundlich und hilfsbereit ist und durch die Architektur und Raumaufteilung Kontakt zu anderen Reisenden vermittelt wird. Diese Aussage gilt in der Hauptsache für Rucksackreisende und Abenteurer. Der Allgemeinzustand ist schon sehr abgenutzt aber mit viel Charme.

Hôtel bien placé et très sympa

Bon accueil, lieu très agréable, rien à redire c'était vraiment sympa !