Even with the renovations it was quiet and clean. My room was neat and easy to access. The parking was close to lobby entrance and I felt safe in this area. The shower was spacious and the water temp got hot pretty fast. Great space, I will stay here again!

PLEASE STAY BACK 500 Ft !

The actual "Owners" of this establishment found me in the makeshift and very shabby lobby on the first morning of my trip, awaiting an Uber ride. It was 31 degrees F outside. I was greeted with a roughly attempted "hey, you, what are you doing there...you cant be here, you cannot sit inside!' No inquiry at all about who I was or why I was committing such a horrible offense. These guys couldn't spell "hospitality" and should be ashamed of this review.

No heat in room. Building needs to be condemned.

The heat was not working and it was cold. I notified the front desk and he told me he just checked it. Really I was in the room the entire time. No one never checked. when I left he was yelling at me to give him a chance to fix it. Um no you lied and never checked the heat.

Misleading

The picture of the hotel is nothing like the actual hotel. It’s very misleading. The room smelled it had roaches in the hallway. The kitchen didn’t have any plates, utensils etc. There was a heavy smoke smell from cigarettes in the hallways. Also the picture that is advertised looks nothing like the outside nor the inside. Will never stay at this hotel again.

Room with a kitchen. No breakfast

Last minute booking. Decent value for the price

Weekend Trip Gone Wrong

Hotel was not clean. Old air conditioner and spare parts in hallways and staircase. Booked a suite, fridge door was covered in rust and stove was not operable. The breaker had been shut off. When they turned it on smoke filled the room from something previously spilled in stove. Window was bolted shut - EXTREME FIRE HAZARD! Unable to sleep because we felt unsafe after all of this. Not to mention someone had a dog a couple of doors down that wouldn’t stop barking.

pass

The pictures were better than the actual room. I wonder if it was even the same hotel. The appliances were dated, the a/c sound like a jet engine, and the bed leaned to one side. The whole room smelled like bleach and the hallway smelled like curry. Everything needed an update and refurbishment. The wifi didn't and the toilet seat was broken. The only good thing was it was quiet, until the police began knocking on the door across the hall. I will not be staying there again.

Needs to be remodeled

Hotel is ran down. Needs to be remodeled.

Si tienen más opciones usenla

Very clean property very quite and the staff are amazing friendly people

Bad

Horrible experience dirty and it smelled really bad

Bad

Horrible experience dirty and it smelled really bad

Good

It was a little outdated, but overall safe place to stay for a me and my young son. My only complaint would be the different smell in the hallway, (strong spiced food, cigarettes, strong air fresheners etc) but the smell didn't carry into the room, so it was OK. Front desk gentlemen was very nice and made check in super simple.

Ok

The people there weren't as nice as they could be. I think it's a bit overpriced for the value of the hotel. Very disappointed about the pool situation. The rooms were nice and did seem like they were clean. I love the fact that they allow pets. However, my dogs do now have a couple of fleas in which they didn't before. But I guess that's just what happens sometimes when you deal with dogs in a hotel. The staff was nice. There are a few breakfast items such as muffins and coffee, but you got to make it early.

Great clean place and great staff

had to walk through while they qhere painting

It’s hot and nasty in there

Won’t stay here again

not good. Tiny bathroom, no kitchen amenities (plates, cups) very outdated room with popcorn ceiling. Hallway was run down and beaten up. Overall had potential but was run down and old

Entire floor smelled strongly of weed and cigarette smoke. It was coming through the vents/ wall etc. Day and night. Beyond this. Pretty decent, normal room

I felt incredibly unsafe at this property. There was another guest banging on my door at 3:00am who wouldn’t go away. The staff was rude and argumentative. Even though it’s a hotel near the airport, the staff did not have late check in. There was dust and dirt all over the place. The bathroom has hair all over it from previous guests. This was probably one of the worst hotel experiences I’ve had in years.

Na

Make sure your sheets are clean and get the sheets out of the hallways.

Nothing like the picture

Average stay, not horrible but not great

While the photos on the site look inviting, its less than appealing upon arrival. Upon check in i wss told there is no elevator which is difficult considering the amount of items I carry when attending a show. The guy that checked me in was kind enough to help. Up the stairs upon the landing is another unneeded door to go through . It was like entering a forbidden dorm. Work was being done, which was good. The scent of ethnic food filled the hall. The room was huge, a true suite. Nicely appointed, however there was no coffee maker or utensils in the kitchen. It was like heres your full kitchen, but dont use it....? The beds were hard. Pillows flat. But the air conditioning worked like an arctic blast! Bathroom was small with no hair dryer, but clean. Overall, not my favorite place, but tolerable.

Roaches!!!! Beware, I found over six Roaches in our room. When i spoke with management, they DID give us a non-roach room on the upper floor, but didn't bother to help us move our bags. This is a gross place!!!

Great location close to the Airport, friendly staff

👎👎👎

The room contain a slight odor No trash cans And poorly clean Wi-Fi didn’t work at all didn’t like the fact that it only had one way to exit the building It definitely wasn’t worth the price

Great staff and great room

Check room 209’s mattress for bed bugs. Sheets were tearing in spots. Itchy skin and tiny pin prick looking bites on hands and neck and legs. The hot water tanks surely work though.

They let me check in early

I got there at 11 and was under the impression that there was 24 hour check in. To get this, however we had to call the corporate line and get someone to unlock the door for us. We waited for 40 minutes before we gave up and decided to go to a different hotel. Thank goodness we chose to pay upon arrival instead of up front.

It was a nice stay

Everything in the room was sticky with layers of dust everywhere. One of our lamps was completely broken, with components not intact. We could not open the window more than a half inch because they put stoppers that we could not remove. Someone was smoking on our floor and the smoke was coming through our vents. They were also actively painting the ceiling on the first floor while we were staying there.

Roach Motel

A giant roach greeted us as we entered the room so I immediately took video and went back to the front desk where they, of course, gave us another room. The door lock had been broken and it wouldn't lock. So I went back to the front desk and told the attendant to which he called someone who came to see the door. He went and got tools and fixed it on the spot. The refrigerator leaked. At that point it was already late and i said eff it. Will never stay there again. The name was similar to another chain that i thought this was. Pay attention to this review cause eeewwww....this place needs to be brought up on some violations.

Wont be back

Okay the bed were hard and on our last day we found bugs in our room. We ask for more towel because they didnt give us enough.

Good for the money

I was terrifed after reading the reviews but was relatively surprised. Had a suite room, one bed with kitchen area. Room was clean, & nothing broken, no terrible smells ect. Area seemed a little sketchy but didnt see anybody else hanging around anywhere. It seems like theyre at least trying to clean it up. The man at the front desk was really kind. Only complaint was the bed and was hard but ive stayed at places way worse in NYC. Good value for the cost.

Staff friendly but hotel shabby, room smelt like urine, decor old bathroom door had punch hole in it, bathroom very unsavoury dirty, definitely scary looking people in car park and people sleeping in cars probably homeless drug alcoholic looking types

This was not a good place to stay. We felt like there were drug dealers in the hotel, and when we came back from downtown, there were two squad cars with lights on in front of the main door. I did not feel safe. The room was dirty, Staff didn't seem to want to make anything right or anything better -- don't stay here.

So definitely the worst hotel in the area. Old. Sketchy. Out of date. The only positive is that it the cheapest on that strip. You get what you pay for.

Smelled really bad

We didn't feel this location was safe for families.

The price is Right

The place is functional but "long in the tooth" condition. Well worth the stay because price was right!

11¹¹

Horrible! Àq3ax

Not clean, complimentary breakfast was muffins and coffee.... Had to wait forever to check out, just terrible place

Poor service

Titanic would be Better

First they do not have someone working the front desk during the hours they have posted. In the morning they offer coffee on what seemed like every other day. Upon arrival there was what I could only imagine as a female street walker. The next morning there was two more hanging out in the stairwell. They have card parked with flat tires and people working on others. There is trash all out in the front parking area along with broken containers that were once used for plants outside the lobby door. There was a couple continuing to fight and slamming doors next to my room all night Every Night! Then on the third night around 3:00 am someone decided they would lay onto their car horn constantly for around 15min. The morning before I checked out they were giving a room to a homeless man and for what I paid per night this has to be the worst ever I have experienced. Plus, the pictures of the rooms online do not look anything like the rooms, they stank to high heaven, the paint was peeling off the walls and why in hell would any hotel consider themselves as “Suites” when they don’t even offer plates, cups or flatware in the room but have decrepit old appliances that you can’t use without place settings. I would NEVER even recommend this place to my worst enemy!

Decent stay

Seemed like a place people live more long-term than a short term stay hotel. It was decent, but not nice. There was noise and overwhelming smell of people cooking full meals. Furniture was worn and not really clean, but was decent. I would stay here again if I needed to and the price was really good.

Average late 80s early 90 hotel in the 2020s

It was an average room the furniture was old. The sofa mattress was thin. It wasnt to uncomfortable but it was nothing id brag about or think to recommend. Check out was at 11 the lady busted in the room about 9 without knocking. And it's not a place I'd want my kids at.

It's nice space n clean

Experience

Love it here!

Wasn’t terribly dirty, but very out of date. Claims to be handicap accessible, but isn’t. Checking in was horrible. Walked in to a sign saying out on restroom break. Which is totally fine, but don’t say be back in five minutes if you’re really gonna be about 20 minutes plus. Also, don’t say hit zero for assistance when you know in fact you aren’t going to answer. We had to scream hello!! Help!!! So many other residents were calling on the phone also. It’s supposed to be smoke free, however the entire place wreaks of cigarettes. And the cheap lemon cleaner they use to cover it up makes it worse. If this wasn’t a last minute/urgent need of accommodations, I would have asked for my refund and went elsewhere.

Checked in to this property and when we got there there was no one working in the front and we witnessed a drug deal happening in the lobby. We called the number on the paper sign to have someone come check us in. When he arrived he was in his boxers. I apprehensively paid for the room. We went to the room and it had a very strong odor of cigarette. We went back to the front to tell them we were leaving. Again, no one was there. We called the number again and got no answer. We left and left the keys at the counter. We went back and forth with them and they refused to refund us any money. AVOID THIS PLACE!

The place was very nasty and the people are sooo rude

Was gross

Excellent service!

Excellent friendly staff. The room was clean and comfortable. Will book here again!

Stayed for 3 nights, towels and linens not freshened or changed even once. Unkept facility, very dissappointed.

Hotel cancelled reservation, then lied about it.

Hotel cancelled reservation hours before I got there, claimed there was a flooding problem with the room and had no rooms available. When I left a bad review, they then falsely claimed that my card had been declined. I never even stepped foot inside the hotel to have my card charged for anything. They lied online about the situation. They clearly overbooked, lied to me, then lied online about what had happened.

Towels were old and scratchy. Also one per person only. The size were two different, so I gave the small one to the wife. She was not happy.

Carpet felt damp in entire room, room service rude, no breakfast options.

Never staying here again

My reservation was cancelled without my knowledge. When I booked, I wasn’t given an option to pay online, I was told to pay once I check in. The morning of at 10 o’clock they tried to take the money and I hadn’t moved it over yet, so it declined. I tried calling MULTIPLE times and either got a “not available” message or unavailable. I then received a TEXT that said “sorry. Can’t talk right now” I needed to talk to someone to have them re run my card. They didn’t try to run it again and I couldn’t get anyone on the phone to talk to them. I get there later in the evening and find out my room was cancelled because the card declined. They only had one room left available and it was 2 double beds when my original was 2 queens beds. No other hotels in the area had anything available within our budget, so I had to accept the room The hallways smelled awful, the room smelled bad, the key to get in the side door didn’t work. The girl at the desk had to call her manager twice to get him to help and find out what was going on.

Beware

The picture that is posted is very deceiving. They are beautiful on the internet but once you arrive it is so not what it look like. Upon arrival people was hanging out in the parking lots as if it was their front yard. I was place on the 3rd floor but of course no elevator. Once entered into the room there was this horrible odor so I immediately went into my cleaning supply and just wipe the entire room down. Let move to the bathroom. I had to clean it before I could use it. There was wire hanging over the bed ( I guess that’s where the smoke detector use to be, because it was in the drawer. The water wouldn’t get hot. Food left over in the refrigerator from previous guests. The place really need to be torn down and renovated. Bed was very uncomfortable. I do not recommend this place to anyone. It was horrible.

It was pleasant stay. Clean. Wonderful breakfast buffet. Friendly. Modern design. I would stay again.

We left 10 minutes after we checked in and went to a better hotel.

Scary entrance

I didn’t stay here at all. When we pulled up to the facility there were 2 people sitting out front. Both very intoxicated. There was a car that pulled up as we were turning around and it looked as if there was an exchange of some sort. The picture is not the picture of this place and the whole property was filthy. Stay at your own risk.

BEWARE

DO NOT BE FOOLED BY THE PICTURES IN THIS LISTING. This proprty is nasty. The pictures are misleading. We had an awful experience. The property nor Hotels.com did anything to fix the issues. The smoke detector was falling off the wall. It started beeping at 1030pm and continued all night. The comforters had stains on them so we placed blankets of ours on top so our kids could sleep. I would not allow them to walk without their shoes. We also did not shower as the bathroom was dirty. We had people knocking on the door through the night. There were people drinking and smoking in the halls that led to yelling and cussing at 2am. We did not feel safe enough to leave, but we were uncomfortable with our disabled child being here. After driving over 10 hours, we were too tired to continue to our next destination and we paid in full ahead of time so we could not afford to find another place to stay. The hotel took advantage of us, refusing a refund. As we checked out, there was another couple complaining about issues they had also. The property refused a refund to them also. This place is a place for drug dealers and alcoholics not families.

Everything seemed filthy. The towels were all either dirty or stained. The hallways smelled ddisgusting. The lady checking us in answered two phone calls to "Sis" while checking us in.

Dirty room left soon as I got there ewv

One of the best I've been to

Not impressed

Facility is antiquated, shabby. Many small maintenance items seem to go unseen or deliberately ignored. Not too comfortable, but bed was OK. No utensils, pans, or dishes in the "kitchen", and no in suite coffee maker, what? Breakfast that was advertised in simply coffee (after 6:30AM) and granola bars. I WAS NOT TOO IMPRESSED.

WARNING WARNING

This hotel needs a lot of work, and it smells terrible. This hotel needs an updated look. It was located in a not-so-good neighborhood. I was uncomfortable because I went by myself. A clerk in the area told me not to come out at night. To top it off, the ceiling looked like it was going to fall, and in the morning, I was greeted by many bugs. This was a former Extended stay, and it should be shut down.

Wayside stopover

There are 3 adjoining ECA properties and this one is one of the lower end properties, quite dated and except for coffee, muffins and granola bars does not have any breakfast options, for the price paid for a one night stay.

Overall this was a good place to stay for two days, not expensive, the room was clean just dated and older interior. People are smoking cigarettes and other drugs in the hallway when we are visiting, it reeked of smoke in the hallways.

Neighboring room blasted music at 4 am for quite a while. Supposed to be smoke free but room smelled horribly of smoke. Triggered allergies.

Avoid at all cost! Worst stay my wife and I have had. Worst smelling, located in a very sketchy area of town. I was charged a $200 deposit after being told it would only be a $20 hold, along with the $137 (1 night) fee. Lady at checkout at the front desk said they charge the $200 deposit to stop men from bringing the prostitutes for an hours worth of time to use the rooms. I couldn't get home quick enough to shower. SHAME ON TRAVELOCITY FOR DOING BUISNESS WITH THIS PROPERTY!!!!!

Nice place to stay. Dog friendly but expensive charge for the dogs.

Not wheel chair or disabled friendly! The only thing I liked about this property was that the evening front desk receptionist when I arrived, Connie, was helpful and nice. The property’s payment never stated that if you stayed under a certain amount of days you must pay with a credit/debit card. I’ve stayed and worked at hotels before where if your stay is under 6/7 days you were allowed to pay with cash once you arrived at the property. Anything over 7 days required a card. My whole check in and out was a mess. I traveled over 8 hrs with a friend who I was splitting the hotel with, and had to go get a prepaid debit card due to my bank branch in the areas atm was not allowing cash deposits due to it not working. Their system then proceeded over charge me over $80. They never told me what they had to do, and that I would have a balance. And then proceeded to charge my bank card without my knowledge. Their breakfast is not really considered breakfast. Coffee was horrible. I’m not the only one that I’ve heard had issues during my stay with either overcharge or double charge. I definitely would never stay here again.

The front desk employee was the only person working the night that we checked in, so our check-in process took a long time. We were unaware that there was no elevator and had an elderly person that has difficulty walking stairs that needed to get to their room. Once I got to my room, the bathtub was dirty and Maria the only person working in the entire property was kind enough to come and clean it with her apologies.

Never again at this hotel

Very disorganized and not very clean. Breakfast consisted of granola bar and oatmeal. It was expensive and very untidy. The room also had a terrible odor.

It is what it is

Just a place to rest for 6 hours passing thru town

Waiting on job

It was great

It really pleasant stay I would recommend it to anybody

Good Basic Room

The staff was very friendly and helpful though I didn't need much during my stay. The room is getting a bit worn and should probably be touched up a bit if not remodeled but it's fine for business travel on a budget. The cleaning crew could step up their game a bit but it wasn't bad. I'm not sure if I would stay with my family and would not stay as a romantic vacation with my wife. But for a business trip it's fine and I will probably stay there again.

Clean, basic, fair price

Clean , easy fast check in, no additional fees for basic travel needs

There was a hot water issue and the rooms did not look anything like what is advertised

The rooms had roaches, the hallways smelled like mold and burnt material

Despots required

Was surprised at check in that a $200 deposit was required to stay there. Then it would take 3-5 business days to have it refunded to your account after check in.

Good room service

There was dirt in our bed. There were bugs in tbe unit. The person upstairs was extremely noisy.

The front desk lady was very nice and friendly! But the room was so outdated, smelled very muggy and felt humid even with ac on. Couldn’t sleep because the bed was not the best. If ur there for a quick pass through it decent but if your on vacation I would not stay here. We found a cockroach the second night. There was also no trash bins. In the morning the room was

Halls way smelled of smoke, and I turned heat on in my room 315 and a burned smell came out the vent and fire detector went off.

Carpets need replacing

The room was clean for the most part but the carpet was horrible. It was stained and had a sticky feeling to it. Was afraid to walk around barefoot

No elevator. No coffee maker. No hair dryer. Two thin plastic cups such as is found in an older Motel6.

Terrible. Will never stay at an extended stay ever

It was terrible. Bathrooms did not have towels. Room was not cleaned and flooring was dirty. Bedsheet was dirty with pee stain and we had ask for a replacement. There were cockroaches.

The room was very clean, however, it had a strong cigarette smoke/moldy odor. The room was also very dark due to the choice of paint color.

They did not have the room I paid for because it was overbooked.

Good overall

There was nothing to like about this property

There are roaches in the room- dead AND alive! The kitchen has no supplies. I got some silverware/plates upon request. This place is so gross. Also, no hair dryers. Staff was friendly . Breakfast is a joke.