Home2 Suites by Hilton Miami Airport South Blue Lagoon

7.6

Very Good

77 Guest reviews

7.6

Very Good

77 Verified Reviews

Read all reviews

Cleanliness8.6/10

Service7.6/10

Comfort8.6/10

Condition8.4/10

Amenities8.0/10

property advertised 24 hour airport shuttle but site wasn’t updated but Juan made it right and helped us out! appreciate it! great place on water & tons of food to walk to!

Nice big rooms and a good location. Unfortunately it seems they forgot any kind of sound insulation between rooms. You can hear everything from rooms next door and above. The fire alarm went off twice for no reason, and we had to evacuate. A member of staff with a clip board walked in our room everyday, without even knocking, no idea why. Overall it could be grear, but unfortunately is average at best.

Wonderful hotel

Hotel was gorgeousm very spacious rooms. Huge beds. Beautiful view for breakfast. Close to airport and a free shuttle to airport.

Wonderful Hotel

Lovely hotel, the staff was friendly! Would stay here again for sure.

Excellent

no cleaning room service Poor breakfast

Very nice place.

A Perfect Family Getaway during HOLIDAYS!

We had an absolutely wonderful stay at this hotel! Everything about it exceeded our expectations. The rooms were spotless and beautifully maintained, giving us complete peace of mind about cleanliness and safety, especially with our kids. The hotel staff were warm, friendly, and incredibly accommodating, making us feel right at home. The breakfast was a highlight of our stay – fresh, delicious, and with plenty of options for everyone, including picky eaters! The overall atmosphere was family-friendly, with thoughtful touches like play areas and a welcoming environment for kids. It’s evident that this hotel takes great care in ensuring a fantastic experience for guests of all ages. We loved everything about our time here and can’t wait to return. Highly recommend this gem for families looking for a safe, clean, and delightful place to stay! Cheers to Thank you Daniel and Matto

Great!

.

They have bacon/pork in most of the things and my family won't eat. At least they should have some bacon free items in Breakfast sandwiches, eggs etc. The Air conditioning machine in room is too noisy. Could not sleep the whole night.

Check in supposed to be at 3pm i arrive like 4:30 because i am driving from Orlando and my room it’s not ready.

Free breakfast included a pancake maker which was nice and the coffee was really good. They had Nutella packets to go which was great on the pancakes. The dining area included an option to be outside on a covered patio overlooking rhe water. Great place for a few days

The only drawback is not enough parking.

Large rooms, good breakfast, easy parking

Yes, this is Frances Duncan. We stayed in rooms for 19 and four and 514. Our stay was nothing less than horrific we had we had so much trouble such a terrible experience that people were very rude and full of lies. Thank you.

Ideal location with options for dining very close by. Airport shuttle is a bonus. Some staff not very helpful while others were great.

Every thing

Excellent property

Recommended

Everything was fine

Great hotel

Rooms were very spacious!!! Had a small living room with sofa bed very nice and big space

Muy bonito lugar linda vista especial para aser bebes

I didn't make I tried to cancel but even though I didn't stay they still charged me for the room I thought I bought the cancelation orotection

Property staff and cleanliness were excellent my only complaint is the quality of the pillows. They were flat gave no support.

New facility , clean convenient location with very nice spacious room. There was enough space for my two kids to play .

Smelly room

The room stunk so bad.

good

We love the river front view in our room and the dining area was beautiful. It is huge with lovely river view. The food area was clean.

great place

Hotel was very clean and good. But my only complaint was I reserved lagoon view room but when I checked in was given opposite side room.

Terrible Customer Service

Terrible Customer Service!

Is was a super clean well situated property, and staff lobby not Very friendly!!

The Hotel is NEW and CLEAN. The BREAKFAST was awesome and the pickup at the airport was very quick after we were able to tell the person at the hotel what area we were at. Very informative driver.

Poor shuttle service. Room shades broken & they could not fix. Thus light from outside shined in room all night

the property was okay , the customer service was horrible!

Decent stay.

The hotel itself was really nice and clean. The location was close to the airport and there were a few fast food places within walking distance. The front desk staff were very rude, not friendly at all, it felt like we were an inconvenience every time we asked for something like a pool towel or when we purchased a snack. They do have a bar upstairs that serves food and drinks. The service up there was great. It was a bit expensive for what you get, but we just needed a place to spend about 12 hours between flights.

Expected Better Customer Service

Most disappointing check-in experience in 30 years of international business and personal travel. Arrived at the hotel after midnight due to flight delay (weather). Hotel was oversold and gave away the room that we had paid for without any notice (by phone or email). Put little to no effort into finding us new accommodations. We understand that overbookings happen but just because we booked through a third-party doesn’t mean that we are to be treated like third-class citizens. We incurred a major inconvenience and additional expenses. Grateful for middle of the night assistance from Hotels.com but hugely disappointed in Hilton’s customer service.

Great place

When I got to the room all the

The shuttle arrived late and didnt stop at all ee called for them to send it back long time waiting. The staff when arrived not friendly. But the staff at departure really nice

No one answered the phone when trying to arrange shuttle service. Even when I had Hilton operators try, no one answered. I had to take a taxi to get to the hotel after trying for over an hour.

Uncomfortable to say the least.

I arrived at midnight from a day of travel and had to take a morning flight next day. I asked if they had a complimentary water and the clerk just responds “no”. Then I said to please charge 2 water bottles to my room and she says “no”. So I ask “what do you mean” and then she explains “we’re sold out”. What? An airport hotel with no drinking water? Another guest was really upset as he’s traveling with children at that time and having to give them soft drinks. The lady at the counter was so very rude. No se ye contact, no greeting, like we were bothering her. This has happened twice in about 6 months. Seems an issue for them. The hotel is decent but overpriced and not even close to the service at other nearby lower priced properties as the Hampton Inn. Shuttle runs once an hour. Get it together!

Very clean and new. Liked the water view from the breakfast floor

New Hotel, but check in was 3:00 and they could not check us in until 5, first room the air conditioner was not working, hard to get someone to come look and had to change our room and person helping us did not speak english at all

Toppen

Bra hotell för natt efter flygning innan längre resa. Bra frukost men saknade grönsaker.

Ubicación perfecta cerca del aeropuerto y acceso rápido a la autopista que te lleva a cualquier sitio tienes restaurantes cerca qu pueda ir caminando a igual que un Publix cvs Walgreens la atención al llegar excelente repetiré más llegadas aquí

Mal servicio Débitos sin razón Aire acondicionado malo Cortinas Black out dañadas

todo muy bien muy limpio, agradable ambiente familiar