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Hotel Description
With a stay at Holitel, you'll be centrally located in Santiago, a 2-minute drive from Costanera Center and 5 minutes from Medical Center Hospital Worker. This hotel is 3.5 mi (5.6 km) from Parque Arauco Mall and 3.6 mi (5.7 km) from Julio Martinez Pradanos National Stadium. Make yourself at home in one of the 15 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Hotel policies
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets not allowed
Important information
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
We have included all charges provided to us by the property.
You need to know
- Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher and a first aid kit
Minimal age
Spoken Language
English
Chinese (Mandarin)
Spanish
Amenities
Most Popular
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Entertainment
Smoking areas
Other
Elevator
Airport transportation (surcharge)
Television in common areas
Garden
Free breakfast
Free newspapers in lobby
24-hour front desk
Designated smoking areas
Free self parking
Terrace
Water dispenser
Lockers available
Wheelchair accessible – no
Hotel reviews
Traveller
TravellerThe Holitel Hotel, Santiago, Chile.
The Holitel hotel in Santiago, Los Leones, Providencia is a friendly and well run hotel. The rooms are comfortable and plenty of Wifi for internet roaming. And added bonus is the breakfast included in this hotel. I thoroughly enjoyed my stay at the Holitel Hotel.
TravellerTerrible customer service
I booked a room through Hotels, and few minutes before the check in, when I called the hotel they told me they are out of rooms and it’s impossible that I have a booking with them. I sent them the receipt on Whatsapp and they totally ignored me. No answer, no apology, nothing. Terrible service, and zero communication.
TravellerPéssima experiência neste hotel.
Nao recomendo o Hotel porque o quarto tinha um cheio ruim, banheiro velho e com problema de fechar a janela, ralo do chuveiro ficava cheio e sem aquecedor. Sem variedades no cafe da manha, todo dia a mesma coisa. Pela fotos e bom, mas pessoalmente e horrivel..
TravellerFRUSTANTE!
FOI UMA EXPERIENCIA FRUSTANTE PELO CUSTO BENEFICIO, APARTAMENTOS EXTREMAMENTE APERTADOS, SEM FRIGOBAR! O QUE NAO CONDIZ COM A FOTO PROPAGANDA DO HOTEL! CAFÉ DA MANHA INCLUSO MAS MUITO SIMPLES. ÚLTIMO DIA DE PERNOITE RESOLVERAM PINTAR UMA PAREDE DA SALA DO CAFE COM TINTA EXTREMAMENTE FORTE DE CHEIRO, QUE CONTAMINOU TODO O HOTEL, CHEGANDO À DA DAR DOR DE CABEÇA NOS HOSPEDES. UNICO PONTO POSITIVO ERA A LOCALIZAÇÃO! NÃO VOLTARIA LÁ E NÃO RECOMENDO.
TravellerMuy mala la acústica se escuchaba todo más parece motel que Hotel considero que es un motel parejero no lo recomiendo. Si bien es cierto, es barato y para pasar la noche no está a la altura
TravellerMucho por mejorar en la habitación. La ducha estaba rota y el receptáculo se llenaba de agua con facilidad. Aire acondicionado descompuesto. Al mencionarlo, no hicieron ningún esfuerzo por solucionarlo. Nos cargaron impuestos que supuestamente estaban incluidos con el precio de la reserva.
TravellerDesde 19.11 al 22.11
La atención del personal muy buena y atenta. Destaco a cada uno de ellos por su amabilidad y atención
TravellerHORRIBLE
La habitación es demasiado pequeña, la limpieza es horrible, habia resto de una manzana cuando llegamos, y el piso de baño con mucho polvo
TravellerPésima experiencia.
Las fotos no hacen match con el lugar. El edificio en general es sucio. Los dueños viven en el primer piso y cocinan su comida en el restaurante; cuando esto pasa todos los pisos huelen a grasa. Las habitaciones tienen unos 8-10mts2 sin suficiente espacio para abrir las maletas. No hay servicio en la recepción 24hrs; si sales hasta tarde es necesario tocar el timbre y esperar para que te dejen entrar al edificio. El desayuno es solo dos rebanadas de pan blanco con una rebanada de jamón y otra de queso. No es como aparece en las fotos.
TravellerLa relación precio/calidad no fue la esperada
CRYPTO-FRIENDLY BOOKINGS
Your money’s good here.
The staff is terrible and they overcharged aditional fees