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12 May 2025
Monday
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13 May 2025
Tuesday
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2 Adults - 0 Child
1 room
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Hotel Description

With a stay at Holiday Inn Express San Antonio N-Riverwalk Area by IHG, you'll be centrally located in San Antonio, just a 5-minute walk from Market Square and 6 minutes by foot from River Walk. This hotel is 0.7 mi (1.1 km) from Alamo and 0.3 mi (0.5 km) from San Antonio River. Make yourself at home in one of the 82 guestrooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, and LCD televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include a 24-hour business center, express check-in, and express check-out.

Hotel policies

No rollaway/extra beds available

Parking height restrictions apply

LGBTQ friendly

Professional property host/manager

Pets not allowed

Service animals are allowed

Service animals are exempt from fees/restrictions

Check-in from: 3:00 PM
Check-in by: midnight
Minimum check-in age: 21
Check-out by: 11:00 AM

Cleaning and safety practices

  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Contactless check-out is available
  • Cashless transactions are available

Important information

You need to know
  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 9:00 AM to 10:00 PM.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
Front desk staff will greet guests on arrival at the property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher and a smoke detector
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Minimal age
21
Optional fees
  • Nearby parking fee: USD 20.00 per night (50 ft away)
  • Late check-out fee: USD 99.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Spanish

Amenities

Most Popular

Free WiFi

Dining services

Concierge

Laundry

Gym

Entertainment

Smoking areas

Business facilities

Accessible facilities

Other

Elevator

Coffee/tea in common areas

Television in common areas

Free breakfast

Safe-deposit box at front desk

Multilingual staff

Free newspapers in lobby

24-hour front desk

Business center

Express check-out

Express check-in

Designated smoking areas

Assistive listening devices available

Braille or raised signage

24-hour business center

Number of outdoor pools - 1

Designated smoking areas (fines apply)

Computer station

24-hour fitness facilities

Terrace

Vending machine

Distance from property (ft) - 50

Distance from property (meters) - 15

Wheelchair accessible (may have limitations)

Hotel reviews

7.6
Very Good879 Verified Reviews
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Cleanliness8.0/10
Service8.2/10
Comfort8.0/10
Condition7.6/10
Amenities7.6/10
4/10
Poor
Eulalio, 04 Feb 2025
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Ac frozen up walls pelling crack heads walking around

2/10
Poor
Brenda, 03 Feb 2025
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Horrible onsite parking

The rooms were nice. However, parking on site was a nightmare. There were only a handful of spaces for the entire hotel and it was narrow to where you could only back out. Plus if you leave someone Will take your spot

10/10
Exceptional
OSCAR A, 03 Feb 2025
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NA

2/10
Poor
Susan, 02 Feb 2025
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Very strong odor in the room and lights would not come on and yet the staff were only concerned about getting their payment and would not help.

10/10
Exceptional
LILLIAN, 01 Feb 2025
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Excellent

10/10
Exceptional
LILLIAN, 01 Feb 2025
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Great Location , great service.

8/10
Excellent
Elaine, 29 Jan 2025
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Great breakfast, walkable to nearby hotspots

10/10
Exceptional
MADELINE, 28 Jan 2025
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No big whoop. Needed a place to sleep. It was across the street to where I was working. Room was nice and spacious.

4/10
Poor
Michael, 26 Jan 2025
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Terrible views of rooftops from the room .. elevator and rooms far apart. They charged $15.00 for hotelparking which is not shown on the website when booking the room. Would never stay there again.

6/10
Fair
Tanya, 26 Jan 2025
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Parking nightmare

This hotel is older so definitely needs an update. The room was small but sufficient and clean. There was cleaning service everyday, the bed wasn’t that hard and pillows were soft. Breakfast was hotel-mediocre. The biggest issue I had was parking. There are 8 spaces in the side of the building for 15 a night. If you don’t get one of those you have to pay 10 dollars for parking behind the building and it’s not a garage so it was just open for everyone to just walk through and break in if they wanted to. This was not cool. There are a lot of homeless and just people in general walking around and I didn’t feel comfortable leaving my car there. Nothing happened but it was not great. I don’t think I would stay there again mainly because of the parking situation.

10/10
Exceptional
Jaime, 25 Jan 2025
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Only thing that was not correct from the reservation made on Expedia, was the parking situation! Said parking on premises, but it was actually very limited parking at hotel and there was a charge for parking on or off site.

8/10
Excellent
Tracy, 24 Jan 2025
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It was convenient to downtown where we spent most of our time in San Antonio

8/10
Excellent
MADELINE, 22 Jan 2025
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I didn't get to stay, for my work got cancelled because of inclement weather and I had to return home before I was stuck in SA. They could have given me a refund but it wasn't to be. That sucks, no work and paying for a room I didn't stay in.

10/10
Exceptional
Dawn, 18 Jan 2025
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Right be t to the river walk and the Alamo. Great breakfast!

10/10
Exceptional
Mary, 14 Jan 2025
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Very nice hotel. Perfect for walking around San Antonio river walk and shopping.

8/10
Excellent
MARIBEL, 10 Jan 2025
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Our stay was great and it was close to the hospital my brother was in.

6/10
Fair
Maribel, 08 Jan 2025
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Centrally located area near restuarants, tourist attractions.

4/10
Poor
Kristen, 07 Jan 2025
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The hotel is basically in an alley way. Parking is a block away from the property. The building was dirty inside and out. Our shower curtain smelled like urine. The front desk lady was terribly rude and not helpful at all.

10/10
Exceptional
Steven, 04 Jan 2025
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Older building, excellent restoration. inadequate space for loading and unloading.

10/10
Exceptional
H A, 04 Jan 2025
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GEM IN DOWNTOWN SAN ANTONIO

Great central location and wonderful facility

10/10
Exceptional
Tu, 02 Jan 2025
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Room Clean and convenient to walking to Riverwalk only 5 minutes.

8/10
Excellent
Holley, 02 Jan 2025
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There’s no parking at the hotel. They do give you a pass for the parking garage about a block away.

8/10
Excellent
Jose, 01 Jan 2025
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Very comfy beds and pillows, although the facilities are dated, worn out, and some spots could use a little extra cleaning, the hotel is in a convenient location, walkable distance to the Riverwalk and downtown. Parking is a little bit of a hassle upon check in, but then they give you an entry card, fee is $10 per night.

8/10
Excellent
Samuel, 31 Dec 2024
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Room can use some remodeling. The breakfast area need to be space out

10/10
Exceptional
Englan, 30 Dec 2024
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The property is an old jail which was pretty interesting. The parking at the actual property was a little narrow but the parking lot around the corner was much better and I felt safe parking my car there. You need a keycard to enter and exit. The free breakfast in the morning was amazing. TV worked, bed was very comfortable, ice machine worked. It was a lovely stay and I would definitely stay again.

6/10
Fair
Javier, 29 Dec 2024
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Pay by my self parking, they had no batches for parking. Lobby for breakfast to little so we had standup breakfast. Personnel at the front desk it seams was having a bad day, she was rude.

2/10
Poor
Michael, 29 Dec 2024
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Not good

6/10
Fair
Ana, 28 Dec 2024
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Great location

8/10
Excellent
James, 23 Dec 2024
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Nice location for a visit to San Antonio. Room was basic but clean and convenient for a couple. Dining area was pretty crowded for the size of Hotel. Parking was not at the hotel but close and fairly convenient.

10/10
Exceptional
Ricardo, 22 Dec 2024
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Great place to stay

10/10
Exceptional
Joseph, 22 Dec 2024
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To far from Riverwalk.

6/10
Fair
Linda, 20 Dec 2024
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Not bad, not great

The exterior had trash at the front each day. Same blue car parked every day where people pull in to check in, get Ubers, etc. It just felt tired.

10/10
Exceptional
Blaine, 16 Dec 2024
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great

8/10
Excellent
cristina, 16 Dec 2024
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The only bad part is the parking gets full quick

2/10
Poor
Mrinalini, 13 Dec 2024
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there were ants in the bed and the air conditioning didn't work

10/10
Exceptional
Paula, 13 Dec 2024
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Nice and clean hotel. Have to walk to a parking structure for your vehicle as the hotel doesn’t have its own garage.

8/10
Excellent
Alejandra, 13 Dec 2024
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It was ok

6/10
Fair
Shane, 12 Dec 2024
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Upon arrival, the staff was very friendly. Check-in was smooth. The room was decent. Floor was sticky for some reason, but I must say, the room was quiet, and very clean bathroom. Beds were so comfy. Stayed two nights. Close to good restaurants. Breakfast buffet wasn’t bad honestly. The on-site and off-site parking is horrible though. The on-site parking is super difficult to squeeze into. Getting out requires one to back up with very limited space. Off-site parking garage is a little better, but we were stuck behind the gate for nearly 30 minutes, trying all sorts of badges, eventually calling security, and customer support for the garage - ugh what a pain.

10/10
Exceptional
Gabriel, 11 Dec 2024
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I had a very satisfying stay at the Holiday Inn! The room was clean, comfortable, and well-equipped with everything I needed. The staff was friendly and accommodating, making my stay even more enjoyable. Highly recommend for anyone looking for a relaxing and hassle-free experience.

10/10
Exceptional
Alan, 10 Dec 2024
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Very clean and good customer service.

8/10
Excellent
Nina, 08 Dec 2024
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It was ok. Wish the help lead all friendly. Wish there would have been someone that knew some history on the hotel.

8/10
Excellent
Charles, 04 Dec 2024
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Quite

10/10
Exceptional
Juana, 03 Dec 2024
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It was very beautiful. it had a bit of spookyness to it but it was a wonderful stay and view. Enjoyed our stay very much. There is much sight seeing around and dinning options.

8/10
Excellent
Morgan, 02 Dec 2024
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Overall, our stay was fine. The parking fur handicap guests is unacceptable in my opinion. There is only 1 spot available at this property. I was also disappointed by the view from our room..

10/10
Exceptional
MATTHEW, 02 Dec 2024
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Swimming pool

10/10
Exceptional
Bobin, 02 Dec 2024
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The staff was very friendly. Great hot continental breakfast.

10/10
Exceptional
Roberto, 30 Nov 2024
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It was a good stay! For the price paid and location I think I would consider to stay for next San Antonio visit.

10/10
Exceptional
Alexandra, 28 Nov 2024
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.

10/10
Exceptional
Juan, 23 Nov 2024
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Great stay overall, but it would be good if the parking wasn’t a hidden fee

6/10
Fair
Salvador, 23 Nov 2024
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Felt unsafe

10/10
Exceptional
Valerie, 18 Nov 2024
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We enjoy staying there .

4/10
Poor
Jessica, 14 Nov 2024
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Real review!

Where do I begin? I booked this location because of the "good reviews" it had. I feel, either the reviews were made up or clearly we were given a horrible room. The room at a glance looked decent when we walked in. We left our bags and walked to the river walk. On our return we were exhausted from a long trip and from walking to get dinner. We chose to walk because the parking in this location wasn't the greatest and there was only one handicap spot. So, upon laying down we noticed that the floor was soaking wet. The ac was hanging from the wall and it was dripping water. One of the closet doors was wonky. We called front desk and let them know. The receptionist of course said there were no rooms available. She called back later said they had a room but by this point my older mom was already asleep. When we woke up we were covered in bed bug bites!!!!!!! My toddler, mom, older son, and myself have bites all over our hands, back, and neck. This seems to be a norm with holiday inn express hotels and I will never stay or recommend again.

10/10
Exceptional
william, 14 Nov 2024
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Location was great/

2/10
Poor
Wendy, 14 Nov 2024
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It was advertised $10/night parking. I chose the hotel specifically for this. Got to the hotel, no parking. A parking lot was around a few buildings a block away and cost $5/hr to park there. I went with my newborn. It was very very inconvenient/unsafe and was falsely advertised.

8/10
Excellent
David, 13 Nov 2024
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close to River walk, but much less expesive than other hotels

10/10
Exceptional
Marith, 11 Nov 2024
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Excellent

10/10
Exceptional
Tatiana, 09 Nov 2024
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This Hotel is Recommended.

We went to San Antonio for the first time.The hotel is in a very good location. The room is large and everything is convenient. Breakfast was good and there was a wide choice. The price for the hotel was reasonable.

8/10
Excellent
martha, 09 Nov 2024
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Unfortunately this property while the structure is on the national register of historic buildings, is extremely run down not very accessible to the patrons.and the the parking is very inconvenient. Handicap patrons should probably avoid this hotel as it is not very accessible.

8/10
Excellent
Brett, 06 Nov 2024
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Pretty close to river walk, rooms were pretty good

8/10
Excellent
Bernardo, 05 Nov 2024
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The Staff were very friendly, especially Latrice. The night when she wasn't there, the lobby was a mess. Bernardo

8/10
Excellent
Alejandra, 03 Nov 2024
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Loved the hospitality but wish they had onsite parking. That was an extra cost for overnight stay. Keep that in mind if you’re staying a few nights. Breakfast was great.

8/10
Excellent
Alejandro, 03 Nov 2024
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Elevator too far from the entrance

10/10
Exceptional
Carla, 02 Nov 2024
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Love it

10/10
Exceptional
Rachel, 01 Nov 2024
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Amazing staff

The staff was amazing including the hotel housekeeper. When we got back to our room. They put all my kids stuff animals on the bed and the kids loved it. That made our stay feel more special. This will definitely be our hotel for our next stay. Thank you to all your wonderful staff!!!

8/10
Excellent
Celestino, 29 Oct 2024
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Pretty nice rooms and delicious breakfast every morning on the dot

6/10
Fair
Maria, 28 Oct 2024
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Almost got towed because of a misunderstanding with the front desk without being contacted at all. Then kept getting questioned on my age when i had shown my id at check in.

6/10
Fair
ARTURO, 26 Oct 2024
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EXPEDIA should include if hotels have parking lot on the property. This hotel didnt have a parking lot, so we had to walk 2-3 blocks.

2/10
Poor
Brenda C, 22 Oct 2024
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Staff was rude! Service was good one day the terrible the next! Breakfast was Great one day, then the next they said stuff had broken down in the kitchen. Very inconsistent!

10/10
Exceptional
Tara, 20 Oct 2024
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This property is at the end of the Riverwalk, very close proximity to everything (close walking distance). The staff is extremely nice and helpful, parking through this hotel is $10 a day (must get parking pass from front desk).

10/10
Exceptional
Jane Ann, 20 Oct 2024
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It was very close to the river walk, room with a lot of space, good breakfast included

8/10
Excellent
Mark, 20 Oct 2024
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Good experience

2/10
Poor
Michele, 19 Oct 2024
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I found the rooms dirty. To the point when i got in the shower after not wearing shoes in the room you could see the dirt. When they came into do what ever it was they did in my room the didnt take out any garbage until i complained about it and was told that yes the garbage is taken out. Came back to my room one day and the deadbolt had been left on by one of the cleaners so my room was open. I saw them do the same thing with another room. The hotel also smelled.musty like they have a water leaking problem. However the man thar checked me in was very good and went out of his way to help me with parking. And the were also accomodating when i requested a room change.

10/10
Exceptional
Elizabeth, 15 Oct 2024
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Beautiful remodel.

10/10
Exceptional
Albesa, 15 Oct 2024
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Nice

2/10
Poor
Elisa, 14 Oct 2024
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I will not recommend this Hotel

The parking was not on site. Need it to walk to pick up the car plus there was a 25 Dollars Fee..

10/10
Exceptional
Ana, 13 Oct 2024
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Everything good.

8/10
Excellent
Raiffie, 13 Oct 2024
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Parking lot is on the back of the property, you have to walk around the corner to walk in the lobby

10/10
Exceptional
Samuel, 09 Oct 2024
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Good hideaway hotel.

10/10
Exceptional
Marcial, 08 Oct 2024
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Property is nicely situated within walking distance to restaurants, the River Walk, stores and entertainment establishments. The staff was very nice and friendly and check-in and check-out was really quick and easy. We will definitely be staying again when we return to San Antonio in December.

10/10
Exceptional
Ashley, 08 Oct 2024
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When I arrived i was in so much pain and the ladies at the front desk made sure i was good and made my stay feel welcomed

10/10
Exceptional
Paul, 07 Oct 2024
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great location for river walk at a low price you will pay for parking

8/10
Excellent
Aaron, 06 Oct 2024
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I like the hotel itself. It’s the parking situation that I did not like. The parking is too inconvenient

8/10
Excellent
María, 06 Oct 2024
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It’s not so bad

Normally i stayed on these hotels and they are good, but It smells a little bad, how to tobacco and in my preferences say free smoke so for me is not a good place for children’s. For the parking lot you need to pay 10 o 15extra and it’s located on the domino’s parking, and it’s very limited if you want to park in the hotel (also should pay). The breakfast is good and it’s near the River walk.

2/10
Poor
Samar, 06 Oct 2024
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The pictures they use online don’t match the real one. The building is so old, not clean enough, the elevator doesn’t work, and they are not organized well.

6/10
Fair
Lynn, 06 Oct 2024
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I am 73 & my husband is 71. Room was clean, staff was friendly and helpful. Bed was so high I couldn’t get into it by myself!! I am 5’2”. I had to put part of my leg on the bed and then lift myself by pushing on the nightstand! Room had seating for only one person and the chair squeaked the entire time. Never seen a closet so tiny with only two hangers plus a hanger someone left! Was not told parking was two blocks away (very inconvenient for unloading luggage) and cost $10 a day!!! Steep steps to enter hotel that was difficult for me. Will not stay there again!

10/10
Exceptional
Lashawn, 02 Oct 2024
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My husband and I truly enjoyed our stay here at this location, It was a historical hotel that held a lot of memories and the neighborhood was also very peaceful I would recommend this hotel 10/10! Also the complimentary breakfast made things much more enjoyable!

8/10
Excellent
Jerry, 01 Oct 2024
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overall good experience

8/10
Excellent
Mariah, 30 Sep 2024
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I always like Holiday Inn Express, and liked this one, but this one didn’t seem to have standards as high as most. There was very little light in the room. Plus, the couch was old and misshapen, and didn’t match the decor of the room. That's not the most important thing, but it's unusual to see in a Holiday Inn Express.

8/10
Excellent
Karla, 30 Sep 2024
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Really good and close to river walk

10/10
Exceptional
Gail, 28 Sep 2024
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It was nice that parking was available but initially the process was a challenge, as well as navigating towards it. But it worked well, we are thankful! The room was clean & efficiently designed. It had the basic stuff we needed for a restful overnight stay. The elevator though needed regular checking to ensure it is kept clean from random spills, trash, etc. left by guests. Most of the personnel at the reception area were friendly and helpful (offering helpful options & trying to understand my asks instead of just disagreeing right away), shout out to Bumi & the 2 GMs.

8/10
Excellent
David, 27 Sep 2024
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Very economically priced yet within walking distance to downtown and all attractions.

10/10
Exceptional
Baltazar, 27 Sep 2024
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Muy bien

10/10
Exceptional
J Luis, 23 Sep 2024
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Although my stay was very enjoyable, the care and the key eye of service of the housekeeping department was amaizing, it's shame I didn't get the name of the amaizing lady on the fifth floor, she was kind and went above and beyond upon a request. Thanky you.

6/10
Fair
Richard, 23 Sep 2024
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Drive around 45 minutes getting lost because of road construction. Parking was inconvenient and was an extra $10 that was not mentioned at the time of reservation.

10/10
Exceptional
Lanae, 22 Sep 2024
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We stayed here for a quick overnight trip to go see my daughter’s cardiologist across the street! Staff was very accommodating and allowed us to have delayed check out to make sure we made it back in time! We will stay here for every trip!!

10/10
Exceptional
Jose, 21 Sep 2024
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Great

10/10
Exceptional
Mariana, 21 Sep 2024
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Needs a better breakfast

2/10
Poor
xochitl, 17 Sep 2024
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They didnt allowed.me a place to left.my car i have to.go.and look.for a space even dought i am.a visitor

10/10
Exceptional
Alexander, 16 Sep 2024
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Is aGood location and Good staff!!! Good food too.

10/10
Exceptional
Marissa, 16 Sep 2024
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We had a great time

We had a great time. We will be back. It was next to sooo many things and Riverwalk is right around the corner!!

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