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28 Jan 2025
Tuesday
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29 Jan 2025
Wednesday
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2 Adults - 0 Child
1 room
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Hotel Description

With a stay at Holiday Inn Express & Suites Charlottetown, an IHG Hotel in Charlottetown, you'll be within a 5-minute drive of That Fun Place and Royalty Crossing Mall. This hotel is 1.7 mi (2.7 km) from University of Prince Edward Island and 2.1 mi (3.4 km) from Charlottetown Farmers Market. Make yourself at home in one of the 132 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Charlottetown? This hotel has 2000 square feet (180 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

Hotel policies

LGBTQ friendly

Professional property host/manager

Pets allowed

Service animals are allowed

Service animals are exempt from fees/restrictions

Check-in from: 4:00 PM
Check-in by: anytime
Minimum check-in age: 21
Check-out by: 12:00 PM

Cleaning and safety practices

  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Contactless check-out is available

Important information

You need to know
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
Front desk staff will greet guests on arrival.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Minimal age
21
Optional fees
  • Pet fee: CAD 25 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

French

Amenities

Most Popular

Free WiFi

Parking available

Dining services

Concierge

Laundry

Gym

Entertainment

Business facilities

Banquet facilities

Accessible facilities

Other

ATM/banking

Concierge services

Gift shops or newsstand

Conference space

Coffee/tea in common areas

Laundry facilities

Garden

Free breakfast

Safe-deposit box at front desk

Multilingual staff

Free newspapers in lobby

Picnic area

24-hour front desk

Business center

Porter/bellhop

Meeting rooms

Free wired internet

Assistive listening devices available

Braille or raised signage

Conference space size (feet) - 2000

Conference space size (meters) - 180

Number of indoor pools - 1

Free self parking

Number of coffee shops/cafes - 1

Terrace

Banquet hall

Vending machine

Wheelchair accessible (may have limitations)

Wheelchair-accessible path to elevator

Wheelchair-accessible registration desk

Hotel reviews

8.8
Excellent1001 Verified Reviews
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Cleanliness9.0/10
Service9.0/10
Comfort9.0/10
Condition8.8/10
Neighborhood9.0/10
10/10
Exceptional
Hiran, 23 Oct 2024
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Best customer services I ever had in my time over there. Keep up the good job.

10/10
Exceptional
Julie, 20 Oct 2024
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Very good stay as usual

10/10
Exceptional
Cindy, 19 Oct 2024
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Excellent stay

10/10
Exceptional
Roger, 16 Oct 2024
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No thanks

10/10
Exceptional
Agnieszka, 13 Oct 2024
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Our stay was great. The hotel was nice and the room was spacious with lots of closet storage.

10/10
Exceptional
helen, 09 Oct 2024
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Comfortable and safe accommodation.

10/10
Exceptional
Krithi, 09 Oct 2024
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Clean, spacious rooms with all amenities you need for a comfortable stay.

8/10
Excellent
Jim, 05 Oct 2024
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Everything was good except the plug ins on the above the bedside tables, which were loose & caused our CPAP machines to be intermittent. As well the hanging lamp in the corner wouldn't turn on.

2/10
Poor
Joseph, 04 Oct 2024
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Great hotel really really bad room. Our room was adjacent to the pool and gym, but not only that it was at the very end of the hallways with a back of the hotel exit in the parking lot. People arrived and came in and out for hours. One of them was a tour bus

10/10
Exceptional
Sharon, 29 Sep 2024
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Great hotel stay. The staff were fabulous. Plus, the buffet breakfast was terrific with a variety of options. Would definitely stay here again!

10/10
Exceptional
Karen, 25 Sep 2024
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The staff was friendly and helpful!

10/10
Exceptional
Dawn, 24 Sep 2024
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The front desk staff was very friendly and helpful. The staff woman overseeing the breakfast room was also very pleasant. She kept the tables very clean and everything well stocked. Our room was great, and our king-sized bed had lots of wonderful pillows. We have stayed there twice and will definitely stay there again on our next PEI vacation.

6/10
Fair
Barry, 24 Sep 2024
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Beds were very uncomfortable and the bedding was not good quality.

10/10
Exceptional
Vishal, 17 Sep 2024
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Excellent property. Our whole family enjoyed the stay.

8/10
Excellent
Tim, 17 Sep 2024
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Only wish it had a chair other than the one for the desk to sit in.

8/10
Excellent
Betty, 17 Sep 2024
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It was an average hotel.

10/10
Exceptional
Thomas, 16 Sep 2024
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Excellent place to stay , excellent staff and the Breakfast selection was great . Also a nice pool and gym area .

8/10
Excellent
Steve, 14 Sep 2024
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Ok hotel. Overpriced. Good breakfast

10/10
Exceptional
victoire, 13 Sep 2024
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Properte and the service

10/10
Exceptional
Richard, 12 Sep 2024
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Exceptionally clean room, comfortable bed, and well stocked fitness room. Lots of room in the breakfast area. Will stay here again.

8/10
Excellent
Malgorzata, 10 Sep 2024
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Good Staff excellent

6/10
Fair
Elaine, 10 Sep 2024
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Very clean Comfortable beds Our room, 221 is close to the breakfast area and you can hear staff working very early in the morning often before 6 am. Breakfast is average.

8/10
Excellent
Donna, 10 Sep 2024
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The staff were friendly, professional and helpful. The bed was too soft but overall a great stay

8/10
Excellent
Shikhar, 09 Sep 2024
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Nice Hotel with all basic amenities and shopping nearby.

10/10
Exceptional
Dan, 08 Sep 2024
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Very clean and very helpful staff. Breakfast was top notch.

10/10
Exceptional
Norman, 02 Sep 2024
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The property was fine. Neat & tidy, could have had more towels, complimentary shampoo, etc. needed side tables on BOTH sides of the beds. Breakfast was okay but not as good as Hampton Inn or Marriott. It’s a good middle of the road place but expensive for what you get. We probably wouldn’t have stayed there if we could have booked elsewhere.

8/10
Excellent
Gerald, 01 Sep 2024
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Would stay there again.

10/10
Exceptional
Sachin, 01 Sep 2024
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Good stay

10/10
Exceptional
manojkumar, 01 Sep 2024
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NA

10/10
Exceptional
WEN CHUN, 31 Aug 2024
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The environment is clean, the staffs are friendly. I will stay here again if I have a chance next time.

10/10
Exceptional
Kerri, 28 Aug 2024
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Staff were great

8/10
Excellent
Joanne, 28 Aug 2024
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Great property only downside is pool was cold and could have been hotter plus a hot tub would’ve been nice. Room was a great size. Comfortable bed and pillows. Great breakfast

10/10
Exceptional
Brittany, 28 Aug 2024
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We loved PEI

The room was very clean and comfortable. The staff were very friendly and gave GREAT recommendations on places to get delicious sea food. The room was spacious and we really enjoyed our stay! The hotel wasn’t too far from Cavendish beach which is also a bonus!

10/10
Exceptional
Karolina, 27 Aug 2024
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Spacious rooms, bathrooms

10/10
Exceptional
Chandrasekara, 27 Aug 2024
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This was a great central location for running around the island. It's proximity to Charlottetown was perfect. Comfortable and clean. I can't say much good about breakfast. Go to Leonhard's.

10/10
Exceptional
Diane, 26 Aug 2024
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Nice and central in St John's.

8/10
Excellent
ANGIE, 25 Aug 2024
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We always enjoy Holiday Inns in general and this one was same.

10/10
Exceptional
Francis, 23 Aug 2024
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Breakfast was just ok

8/10
Excellent
Amitkumar, 22 Aug 2024
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Cleaning

6/10
Fair
Carmel, 20 Aug 2024
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Property was nice and clean. It was quiet at night. Breakfast was sufficient. The beds need to be replaced a bit broken down/soft and squeaky for a pricy stay. Otherwise stay was fine.

10/10
Exceptional
Timothy, 20 Aug 2024
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Overall great experience

10/10
Exceptional
xiao, 19 Aug 2024
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Family friendly

4/10
Poor
Randy, 19 Aug 2024
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Clean hotel but the wifi was awful

10/10
Exceptional
Genti, 15 Aug 2024
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Amazing stay at Holiday Inn, Charlottetown, PEI.

Absolutely great place! Super clean, neat, quiet, beautiful location. Very good front desk, polite, and quick check in & out. Cherry on the cake, a very lovely breakfast included. Clean, Delicious, and abundant, and a very kind and polite staff preparing the breakfast daily and keeping the place clean. Well done Holiday Inn at Charlottetown, in PEI. Keep it up.

8/10
Excellent
Susan, 14 Aug 2024
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.

10/10
Exceptional
Helen, 14 Aug 2024
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Convenient location.

10/10
Exceptional
Pujamoni, 11 Aug 2024
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Stayed there a few days with my mother during our trip to PEI. Staffs are helpful, hotel is neat and clean, access to kitchen for things you might need throughout the day (e.g., utensils, plates, snacks). Free parking and clean area. Would recommend!

10/10
Exceptional
Eric, 10 Aug 2024
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Too

6/10
Fair
Carmen Kam Yee, 07 Aug 2024
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Overall, the breakfast is good and the plaza around has many restaurants options. Unfortunately the room was a bit small and the noise cancellation can be improved.

10/10
Exceptional
Heather, 06 Aug 2024
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This was a very clean and comfortable hotel. We had everything we needed for our stay. The breakfast included hot food items. We did not use the pool but it looked great. I would stay here again.

10/10
Exceptional
L, 06 Aug 2024
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Clean and modern. Pool was cold. Only 1 working dryer.

10/10
Exceptional
Natalie, 05 Aug 2024
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Great stay! Clean rooms, nice pool area, breakfast was good. Easy to find location. Only negative was one of the coin laundry dryers wasn't working so it took us about 5hrs to get laundry done because of the backup.

4/10
Poor
Qiwen, 04 Aug 2024
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beds are not comfortable, washroom feels dirty, weekend costs $330 per night is kind of not worth it. Compared with some levels hotel, I found it is not worth it.

10/10
Exceptional
Byron, 04 Aug 2024
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Good service

10/10
Exceptional
DAVID, 03 Aug 2024
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Nice place, a bit of a way out from Charlottetown

10/10
Exceptional
Aster, 02 Aug 2024
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Staff and service

8/10
Excellent
Doug, 02 Aug 2024
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Breakfast was great.

10/10
Exceptional
Normand, 01 Aug 2024
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The accessibility.

10/10
Exceptional
Lucy, 01 Aug 2024
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Very nice!

2/10
Poor
Valentina, 30 Jul 2024
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The property itself is nice. Our issue was that we got a room 126 that was located next to the laundromat and under the breakfast room. Nobody told us anything or gave us a choice. We only realized the terrible location 7 am next morning when chairs started constantly moving over the room and when the laundromat starting making unbearable noice. We had to pack quickly and leave

8/10
Excellent
D laurie, 28 Jul 2024
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Everything was great, however, our room was below the breakfast area and we were awoken by chairs scraping across the floors early in the am.

10/10
Exceptional
TRACEY, 26 Jul 2024
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Clean and great breakfast. Friendly staff

8/10
Excellent
Shelley, 23 Jul 2024
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It wasn’t fancy, but nice and quiet. People were courteous.

10/10
Exceptional
Josephine, 21 Jul 2024
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Had a great stay!

10/10
Exceptional
JT, 21 Jul 2024
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Clean Rooms

Our stay met our expectations! Our room was comfortable, however the bed was a little worn out and the bathroom door didn’t close all the way. Breakfast was good, the staff was very friendly and helpful, and the room was very clean.

6/10
Fair
Melanie, 16 Jul 2024
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Hotel was good, but I paid more to get a nice hotel and it did not meet my expectations. The breakfast was good on the weekend, and still good but not as many offerings on a weekday. The kids enjoyed the pool. There were 2 things that i was really disappointed about. I have been travelling and have been to 4 cheaper hotels/inns in the previous week and the holiday inn had the worst mattresses. They sagged and made so much noise that it woke up the other occupants in the room every time you moved at night. Also the bathroom doors would not close properly - very annoying when you have 4 ppl staying in a room and need privacy.

8/10
Excellent
Subrina, 15 Jul 2024
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Good - Staff was very friendly and accommodating. Bad - Room smelled if cigarette smoke when we arrived. Not sure if it's in the vents.

10/10
Exceptional
Debbie, 09 Jul 2024
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Accommodating for our large group. Able to do laundry Breakfast was great

10/10
Exceptional
Jeffrey, 09 Jul 2024
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Stayed here many times

8/10
Excellent
robert, 06 Jul 2024
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Rooms we're spacious

6/10
Fair
Linda, 04 Jul 2024
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Nothing special

10/10
Exceptional
Verified traveler, 04 Jul 2024
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Very clean, great service and lots of stores nearby.

8/10
Excellent
Bedrettin, 03 Jul 2024
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Room was possibly a smoker room before. It was stinking. Hotel has no public transportation access.

10/10
Exceptional
Huicong, 01 Jul 2024
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Clean

6/10
Fair
Stacy Ann, 29 Jun 2024
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The pillows need changing

10/10
Exceptional
Buddhi, 29 Jun 2024
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Everything was wonderful.

2/10
Poor
Happy, 27 Jun 2024
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Staff was very rude specially the lady on the counter. We were waiting for almost 1 hour for the room even though we booked it before hand .

10/10
Exceptional
Shawn, 26 Jun 2024
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I like things quiet and it was

10/10
Exceptional
Stephanie, 14 Jun 2024
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Excellent location

10/10
Exceptional
Brian, 14 Jun 2024
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Hotel was clean, breakfast was excellent and the staff were courteous

10/10
Exceptional
Dianna, 13 Jun 2024
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.

10/10
Exceptional
Brian, 12 Jun 2024
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Location, cleanliness, staff and amenities

8/10
Excellent
J-P, 11 Jun 2024
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Convenient location

10/10
Exceptional
Sandra, 10 Jun 2024
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.

10/10
Exceptional
Paul, 09 Jun 2024
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Its avarige, nothing extreme

10/10
Exceptional
Lynn, 08 Jun 2024
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Rooms were great.

10/10
Exceptional
Alice, 06 Jun 2024
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I wishd there is a hot tub at the pool but everything else was perfect.

4/10
Poor
Nolan, 05 Jun 2024
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I had multiple issues with housekeeping ongoing throughout my stay. I will not stay at this hotel again , That's how I felt when I left great vacation except for the room cleanliness.

8/10
Excellent
Michelle, 03 Jun 2024
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Staffvwas friendly

10/10
Exceptional
Sean, 02 Jun 2024
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The hotel was exactly what we needed for a one night stay with our dog. They placed our room close to an exit for convenience which was very much appreciated. Breakfast was great!

8/10
Excellent
Marc, 02 Jun 2024
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Great hotel for a few nights, recently updated but could use a little more TLC. Heated pool is not heated but it is indoors.

10/10
Exceptional
Jerry J.P.W., 27 May 2024
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Everything is ok

8/10
Excellent
Pauline, 22 May 2024
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This hotel had everything you needed in your room and for breakfast. Easy parking and close drive to Charlottetown. There were children sports groups on our floor for both nights who were loud but didn’t interrupt our sleep. Very practical with no extras.

10/10
Exceptional
Marcel, 07 May 2024
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👍👌 great spot and staff.

10/10
Exceptional
Angela, 21 Apr 2024
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The staff was helpful and attentive. Hotel is clean and cozy—five stars from me

10/10
Exceptional
Jolyne, 13 Apr 2024
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.

10/10
Exceptional
kathy, 28 Mar 2024
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Good options for breakfast, comfortable bed

8/10
Excellent
Jay, 25 Feb 2024
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Clean room, great front desk staff, good breakfast buffet, comfortable room

10/10
Exceptional
Justin, 12 Feb 2024
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Great spot for hockey team

10/10
Exceptional
Verified traveler, 05 Jan 2024
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It was a great experience and would recommend it.

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