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Hotel Description
Located in Ürümqi (Midong District), Hilton Urumqi is within a 10-minute drive of Hongshan Park and Xinjiang Uygur Autonomous Region Museum. This luxury hotel is 8.1 mi (13 km) from Xinjiang International Grand Bazaar. Make yourself at home in one of the 383 air-conditioned rooms featuring refrigerators and minibars. Your bed comes with down comforters and premium bedding. Wired and wireless internet access is complimentary, while 42-inch flat-screen televisions with satellite programming provide entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and designer toiletries. Featured amenities include complimentary wired internet access, express check-out, and dry cleaning/laundry services. Planning an event in Ürümqi? This hotel has 35435 square feet (3292 square meters) of space consisting of conference space and 10 meeting rooms. Free self parking is available onsite.
Hotel policies
LGBTQ friendly
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety practices
- Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
- Contactless check-out is available
- Cashless transactions are available
Important information
You need to know
- Pool access available from 8:00 AM to 11:00 PM.
- Only registered guests are allowed in the guestrooms.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- A car is not required for transportation to and from this property.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, onsite parking, and high chair
- This property accepts credit cards, debit cards, mobile payments, and cash
- Mobile payment options include: Alipay and WeChat Pay
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Minimal age
Optional fees
- Fee for buffet breakfast: approximately CNY 168 for adults and CNY 84 for children
- Uncovered extended parking fee: CNY 77 per day
- Early check-in is available for a fee (subject to availability)
- Late check-in fee for check-in between 6:00 AM and noon
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: CNY 322.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Chinese (Mandarin)
Amenities
Most Popular
Free WiFi
Parking available
Bar/Lounge
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities
Other
Elevator
ATM/banking
Concierge services
Gift shops or newsstand
Shopping on site
Conference space
Breakfast available (surcharge)
Garden
Nightclub
Safe-deposit box at front desk
Multilingual staff
24-hour front desk
Porter/bellhop
Express check-out
Meeting rooms
Steam room
Wedding services
Designated smoking areas
Grocery/convenience store
Free wired internet
Wheelchair accessible path of travel
Wheelchair accessible parking
Braille or raised signage
Number of restaurants - 3
Conference space size (feet) - 35435
Conference space size (meters) - 3292
Number of meeting rooms - 10
Number of indoor pools - 1
Free self parking
Number of bars/lounges - 1
Number of coffee shops/cafes - 1
Pool sun loungers
Long-term parking (surcharge)
24-hour fitness facilities
24-hour health club
Electric car charging station
Designer stores on site
Shopping mall on site
Art gallery on site
Banquet hall
Reception hall
Uncovered parking
Uncovered parking
Wheelchair accessible (may have limitations)
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible on-site restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in stairways
Wheelchairs available on site
Well-lit path to entrance
Stair-free path to entrance
Hotel reviews
TravellerTravellerIt is hard to get a Taxi.
Travellerit was clean and the staff service was great. We extended our stay at Hilton as our flights were canceled and the staff at reception helped us to extend our stay. The information counter staff also provided excellent assistance when we enquired about the transportation around Urumqi. I would definitely choose to stay at Hilton for my next holiday trip!
TravellerWonderful Hotel with great service
Wonderful hotel with great service & most helpful staff.
TravellerShower was excellent. The hotel is in a very quiet area, next to a park, and felt a little isolated, being quite far from the city centre. Breakfast was prohibitively expensive.
TravellerTop notch!! Five stars in every way. Likely the best hotel in Urumqi. The only drawback, if I am critical, is its location. It is a bit far away from the center of town, which is abt 10-11 km away.
TravellerDisappointed stay
A very disappointed stay. Did expect the level of service is so poor . Definitely not Hilton standard. Room not ready when check in . Poor customer service. Room too warm as temperatures is unable to set. Change 3 rooms even still the same and finally give up. Unable to sleep well. It is only when I approach the duty manager I was properly attended to but the room definitely is not up to Hilton standard. For those who like to room to cool, I will suggest to stay here if you really need to and not in summer time!!
TravellerCheck out at 14:00 is the best way for me. Thanks so much!
TravellerLocation is off, service as well.
I had paid a deposit in the beginning, after one day they asked me to increase the deposit, although I didn’t extend my stay. Reception couldn’t explain why, only that it should be increased. Aircon could not be regulated, it was 24 degrees in the room. Ceiling in the room was leaking water. Location is far away from anything else. Service in the dining hall is trying to deliver good service, rooms are spacious..
TravellerOutstanding service. Definitely the best hotel in Urumqi
TravellerHotel looks nice. Staff is friendly. Room didn’t have AC. They provided a portable AC unit that didn’t work, it was a glorified fan. Lowest temperature we saw in the room was 28C(82F). Hottest was 31C (87F). The night before we had an early train to bring us out of town we requested a taxi from the concierge. The next morning the front desk told us the taxi was outside, however there was no taxi. We had to walk out to the street and hail a taxi, which took about 20min at 7AM Beijing time or 5AM their local time. We barely made our train. Most of the items on the menu are not available. Friend tried to order the creme brûlée. Waitor told us it took to long to make so we weren’t allowed to order it. Overall, a pretty miserable stay.
Travellergood but too new
The facility is very very new and very good, but maybe it is too new, the "software" is still not perfect, such as bar, room temperature control, etc. But I would recommend to my friends anyway. Overall, it is a good hotel.
TravellerBest hotel in Urumqi
New hotel, friendly staff, clean rooms with lots of amenities. Close to exhibition center and Buddha park. 25 minutes from airport.
TravellerExcellent hotel with all you would expect from a brand new Hilton. Not fully open yet so can improve. Bit far away from the town centre.
Traveller极力推荐
前台尤其客气热情，通情达理，特意表扬。早餐非常好，有各种新疆特色美食。
Travellerほとんど英語が通じない烏魯木斉の中でしたが、ほぼ全スタッフ英語が通じ助かりました。朝食も美味しく、スタッフの方々の対応も素晴らしかったです。 お部屋の方も綺麗で快適でしたが、一点冷蔵庫が壊れていて開きませんでした。
Travellerクラブルームでしたが、朝食サービスがなかったのはやや残念です。
Traveller符合预期
硬件设施较好，早餐不错。开发票比较麻烦，最后也没开成
Travellerwifl常断线，其它都很好。目前，周边没有便利店等商业设施
Traveller还可以
希尔顿的装修风格适合出差商务人士，旅行的话没有想象中的好，不过很干净
CRYPTO-FRIENDLY BOOKINGS
Your money’s good here.
First class accommodation with friendly staff. Excellent breakfast with lots of selections