Heiseikan Kaiyotei

8.6

Excellent

196 Guest reviews

8.6

Excellent

196 Verified Reviews

Read all reviews

Cleanliness8.8/10

Service8.8/10

Comfort8.6/10

Condition8.4/10

location8.0/10

Neighborhood8.2/10

Amenities8.4/10

Check in was smooth and staff are very friendly and helpful

Yukata in the drawer came with used mask in the povket and this was during the coronavirus

hotel with superb view of the hakodate coastline

A traditional ryokan in the Yunokawa Hot Spring area. It has a onsen that offers superb view of the coast line. Very near to the sea. The area only has all the ryokans and does not have many food and shopping in the area so it will be a little inaccessible. the room is a little old but clean and well-maintained. the buffet breakfast spread has a wide variety.

Great view from the outdoor bath. Food is buffet style and lots to choose from.

No comment .we loved it so much and we are to go back there next year

Hakodate onsen adventure!

Wonderful staff who was very helpful and provided a lot of local knowledge and recommendation during our stay. The hotel is a little bit outside of the central Hakodate area but easy to get to via tram/bus/taxi. The onsen view was wonderful and it was cool to see the airport not too far away!

one night stay

One night stay with dinner and breakfast included, very good, many choice buffet and tasty , hot spring is on the top floor with good view

Very good conditions and very kind staff! I will visit again!

Everything was great except that sleeping on the floor with futon was still too hard for those of us who are used to soft fluffy beds.

Nice clean room good breakfast and dinner. Close to beach.

With the price I paid to have the excellent condition of the hotel. I can not complain anything.

Recommended onsen hotel with good dinner buffet

Very great onsen hotel. They check if you are guest before letting you in (unless they remember you), which makes me feel safe becoz anyone can enter the onsen otherwise. The location is not bad. I know a lot of traveler arrive there by local bus. However, if you are with luggages, the better option is go by airport bus, which allows you to put the luggage in the "storage" and it is only 60 yens (or less) more if you are from either airport or JR station non-stop. The onsen is great, which kind of allow you to see the view. The room is clean and since we are on high level, we could see the sunrise. Front desk also use translator (app) to communicate when needed. We also join a local tour booking with them. Dinner and breakfast buffet is great with a lot of options. They refill the food very fast. We went to the "monkey onsen" garden nearby, not highly recommended, but ok to visit once. The only thing I am not very satisfied is the onsen open hour. They are closed between check out and check in time, so I don't enjoy the benefit staying there for two nights.

A very happy stay

We are quite happy with the stay in hotel. Hot springs added bonus during cold and snow weather. The service was in high standard and dinner buffet was quite impressive as well. The hotel located not within CBD area but a 20 minutes bus can take you to the front of the hotel.

Very good hote and the hotel staff are wonderful , always give help and very efficient

Comfortable Stay

The room was slightly small for 5 person. We needed to move the furnitures away to make space for the 5 futons. The staffs every night will make the beds for us. In addition, the Buffett breakfast and dinner were good. Staffs were very polite. The parking was especially useful to us. The hotel is near to the monkey spa attraction - 5 mins walking. The stay generally was ok.

Booked for half-board. Great buffet dinner & breakfast. Outdoor red bath onsen is great too. Can see the sea at the rest area. 8 min walk from yunokawa onsen tram stop

This place was great. The food at the buffet was fantastic, and the onsen also incredible. My only complaint would be that our corner room had loud howling wind the whole night. It was louder in our room than any other part of the building.

The spa is located on the roof, one side for men and the other for women. There are 4 pools with increasing temperature. The outdoor has a view to the airport and the ocean. It is really serene. Food is excellent.

There are group tour teams and elementary school students, so hot springs and restaurants are complicated.

Loved the hot springs (both indoor & outdoor) and the kids looooved the game center on the second floor. The rooms were clean and comfortable, and the staff was courteous and kind enough to keep our luggage for a couple of days while we traveled to Sapporo, then back to Hakodate (back to the Heiseikan Kaiyotei). We took the Hakodate Liner from Hakodate Hokuto (the shinkansen), then took a cab for a quick ride (about $15) from Hakodate station to the ryokan/hotel. Great variety at the dinner buffet. There was a big group tour that was there so it was a bit loud/crowded at dinner, but the hot springs were surprisingly empty (we were the only ones there for a while) and pleasant and peaceful. We would definitely recommend the place!

Nice onsen but far from main sites

The hallways have a dank smell of smoke but the rooms themselves are fine. The onsen has a red water bath which is rare in Japan with different mineral content. The hotel is about 12 minutes by taxi to the main Hakodate tourist sites.

Nice hotel near the beach

Hotel has a nice onset with a sea view. Rooms are spacious and the dinnner buffet had a good selection. Breakfast was crowded because of the tour groups that were also staying at the hotel but they clear out at around 8am. The staff were friendly and welcoming. Overall a really pleasant stay and we will definitely come back again if we visit Hakodate again.

The stay was good, with nice onsen and good food. However the price was still a bit on the high side for the experience.

hotel room is very old, need renovation.

not recommend, the location is not convenient and too experience ($300) a night. you could live in the central with same price, and breakfast is very average, you could save the space for seafood in the local fish market

Good hotel with good hot spring

I booked the hotel at the last minute (4 hours before check in) on Christmas Eve. I was very pleased with the quality of the hotel, in particular the hot spring/onsen on the top floor. The room is spacious.

Not that worthed without any sea view

The hotel is a bit old and the buffet dinner and breakfast are quite disappointing. However, the outdoor hot spring bath is good if you go when all other group tourists are in bed.

Old hotel, nice hot spring, but a bit over priced

It's an old hotel and the staff can barely speak English. But it is still extremely clean. The hot spring is very nice on the top floor with magnificent view. But in terms of services, I wrongly booked a smoking room and wanted to change to non-smoking but the hotel refused to entertain my request. I wanted to change room because the smoke smell was too heavy but all that I had was the staff helping to spray some scents to alleviate the smell. So I think with the price level of this hotel the services should have been much better. The breakfast was nice with lots of choices. It's a bit far from the train station but that's where all the hot spring hotels are located.

とても綺麗で素敵な旅館でした。

ผมทำของหายในโรงแรม แต่ผมขอดูกล้องวงจรปิด เพื่อที่จะดูว่าของมันหล่นแถวไหน แต่พนักงานบอกไม่มีกล้องวงจรปิด

コスパ最高、全体も大満足のレベルです。

エレベーターだけは古風ですが、部屋、お風呂、ロビーなどは新しく大変気気持ちがよかったです。 お風呂は眺望もお湯も、雰囲気も◎。食事は夕食、朝食とも内容、鮮度ともに最高。 首都圏の同クラスホテルのコースをはるかに凌駕しています。 加えて、スタッフのサービスも爽やかで言うことありません。 また、ぜひお世話になりたく思います。

노천탕이 제일 마음에 들었습니다. 그 외에도 눈내리는 시기에 눈맞으면서 즐기는 온천이라니 ㅎㅎㅎ

非常好

地面電車站走10-15分鐘才到酒店，但如果搭巴士就比較方便，酒店的露天風呂非常好，可看到星星，酒店樓下有賣手信的地方，附近亦有family mart ，房間大

海產美食豐富，地点近海邊風景美麗，近看以前的三大夜景，尤其係曰出， 有露天溫泉，也較室內的好， 友善的服務員！

晚餐超好吃,光海鮮就回本 溫泉也非常棒!!

台風函館

台風の影響で2泊が3泊になり流石にバイキングに飽きてしまい函館では3泊したら観光する所がない

價錢合理，設施不錯，房間整潔，交通方便，晚歺早歺都是自助形式，有長腳蟹，會推薦給朋友，下次也會再booking

お風呂は露天風呂も含めて気持ちよく、疲れも取れました。お部屋も清潔で何にも問題なかったです。特に化粧台？のようなスペースがあって朝助かりました。 食事は、朝食のみにしたのですが、海鮮も少し用意してあり、特にたらこが美味しかったです。 ホテル内に売店もあり、お土産もたくさんあり、そのまま宅急便で送れるので便利でした。 １つ残念だったのは枕の高さです。ビーズなのかわかりませんが硬くて高くて眠れなかったので、結局枕無しで寝ました。一泊だけだったのでよかったですが、これが連泊だったらつらいかも？出来れば部屋に2種類くらいは枕を用意して欲しかったです。

夕食のイカの刺身が、あまり鮮度が良くなかったが、朝食のいかは、美味しかった。 お土産も豊富で、部屋からの眺望も良かった。お風呂は、露天風呂がぬるかったので、暖かい気候のときはいいけど、冬は風邪引きそうだと思う。 また、チェックアウト時に、立ち寄りたい場所を聞いたら、丁寧に教えてくれた。

展望風呂が素晴らしい！

赤褐色の湯が、ここだけということで選びました。また、最上階に湯処があり、露天風呂からの眺めが素晴らしいかったです。夜は空港のライトアップ、朝は海が一望できて、最高に気持ち良かったです。 お部屋も綺麗でしたし、朝食のみでしたが、種類豊富で美味しかったです。息子と2人で来ましたが、今度は家族全員で来たいですね。

重新翻修後的日式客房非常舒適

家族旅行でお世話になりました

フロントの方をはじめ従業員の方のホスピタリティが素晴らしく快適でした。温泉も素晴らしく、朝夕の食事も種類が多く満足度が高かったです。住友生命VitalityのHotel’s.comリワードで4割引の価格で予約できとてもお得でした

家庭旅遊的普通選擇

好吃的長腳蟹晚餐、普通的早餐、房內馬桶沖水會有鬼吼聲、浴室風扇噪音襲腦。 所幸房內新的榻榻米板回一城，符合3.5顆星的期待。

大きなホテルで繁忙期の滞在だったので混んでいそうでしたが、館内は静かで快適でした。 チェックアウトの手続きも7時から事前に行えて、実際に帰る時はスムーズに行えて良かったです。

また行きたいと思える宿

チェックインからチェックアウトまで、とてもスムーズでした。客室も喫煙ＯＫだったのですが、まったく煙草の臭いもなく、新しい畳のかおりで快適でした。(きっと消臭効果のある壁紙なのでしょう)朝夕、バイキングでの食事だったのですが、どちらも品数、味ともにとても満足致しました。（地元の物に加え北海道の美味しいものがふんだんに使われていて、ついついおかわりをしてしまうほど)大浴場は　それほど広くはありませんでしたが、混み合うことなく、ゆっくりのんびり浸かることができました。露天風呂も大変良かったです。

函館らしい温泉旅館

清潔で温泉も良かった。朝食バイキングも函館らしい食材があり良かった。

쾌적하고 친절하고 좋은 숙박시설 이었습니다

室内の設備でトラブルがありましたが、スタッフのかたはとても親切でたすかりました

조식 석식 다 겁나맛있음. 노천탕도 최고. 남자쪽 1개 여자쪽 1개 있음. 목욕탕 자판기가 살짝 아쉽지만 뭐 무관함. 마호로바랑 같은 계열사라서 같은 온천화장품들 배치되있음. 졸좋음. 밥도 마호로바랑 거의 비슷한 류로 등장.

朝食なしのプランなら朝一などがあるから わかるが夕食なしのプランは正直いらないと思う。 夕食は普通につくと思っていた。 なんとか出来ないかお願いしたところ宿泊者が多いとの理由で断られた。 2人分すら用意できないのかな？と疑問すら浮かぶ。

The location is far from downtown of Hakodate city. The hot spring bath on top of building is a nice place to enjoy the bay scenery but is short of service such as free towels, beverage, sauna, jacuzzi etc.. If you stay in Two consecutive days, hotel will provide free dinner for one night. Worth of staying for one or two days.

温泉最高

温泉がとても気持ちよかったです。

設施簡陋，與圖片不符，位置偏僻，餐飲欠佳，職員不懂英語，同等價錢可以訂到更好的酒店，沒有其他設施，酒店也沒有穿梭巴士來往市區！

バスタオル、フェースタオルの保管場所が分かりづらかった。

温泉キレイで見晴らし良い 食事　バイキング　イクラ　カニ　甘エビマグロ　サーモン　イカ刺し　朝市で海鮮丼食べないでいいです 生物以外のメニューもいっぱいおいしかったです ホテル前のバス停から空港まで230円　10分ほど 団体の観光客が多くて、レストラン大混雑でしたが、少し時間をずらせばゆっくりできました

大きいホテルで露天風呂が最高に良かったです。 お風呂の洗い場も綺麗で入る湯舟も沢山あって混雑しても大丈夫でした。また、是非利用したいです。

great outdoor onsen. good dinner buffet.nice staff

丁寧な接客です。お部屋も改装したばかりか浴室以外は綺麗になってました

案内の方が非常に親切でした。温泉からの眺めも最高でした。

かなりのお客様が来られて忙しかったのでしょう。がっ！食事の際のスタッフの対応がすごく腹立

眺めが良い❗️

お風呂からの眺望がとても良かったですね。

傳統日式温泉旅館

酒店露天温泉不錯，附近有便利店但偏離車站市中心，自駕約10mins到朝巿還可以

Good hotel but location bit far.

晚餐有鮭魚卵生魚片螃蟹吃到飽，菜色很豐富！

我是自駕遊的,酒店地址都容易找到,酒店服務超級有禮貌,我們一到酒店門口有員工迎接我們還幫我們開車門取行李箱,這點值得一讚,另我感覺到非常重視客人,如果我下一年再來函館,我一定再入住

露天風呂

露天風呂が良かったです。

食事が豪華だった 赤湯が最高でした。お肌すべすべになりました。

Very good

Very good and hot spring is also good.

호텔은 깨끗하고 편안했습니다 노천온천은 하늘을 볼 후 있어서 좋었구요 조식 부페도 괜찮았습니다

お風呂から見える景色が最高でした。

不錯的選擇

地點在湯之川溫泉巴士站附近，從函館站前大約20-30分鐘車程。旁邊有便利商店。房間不算新但感覺整潔，床鋪舒服。自助早餐選擇不錯

夕食の種類が多く、正月らしいものも多くあった。 他と比べ、食品の一つ一つの質が高かったのがよかった。

屋上の赤湯温泉は最高でした。 彼女も肌がツルツルになったと喜んでくれました。 1階の売店も品揃えが良く、22時までオープンしているので利便性がよかったです。 気になった点は、部屋にあるユニットバスの匂いです。 若干匂いが気になりました。 それ以外は文句の付け所がありません。

최고의 온천

내리는 눈을 맞으며 온천하는 기분은 최고였습니다. 체크인 할 때 짐가방을 들어준 직원분도 참 친절했습니다.

가성비 좋은 가족 온천 호텔

시내에 조금 떨어져 있기는 하지만 멋진 바다를 볼 수 있는 노천 온천이 좋은 곳 이였습니다. 서비스도 만족스러웠고요~ 조용해서 가족들끼리 잘 쉬다 왔고요 꼭 다시 가보고 싶은 곳 입니다

舒適的溫泉及房間