Great location, walkable distance to shops. lovely people and lovely stay. good value for money

Overall not a pleasant experience for the price paid for the stay.. Hotel staff are not friendly at all, breakfast is very very poor, and the room is not comfortable.. Pillows are worn out and not comfortable, curtains are too small not covering the whole window letting the sun in, and the house keeping did not refill the coffee/water except when asked.. A very weird incident we faced is that we had the do not disturb sign on the door and the house keeping entered the room to give us water!! The hotel's location is not bad, close to many shopping places and food, but it has a horrible slope making it very difficult with a baby stroller.

Excellent location, close to a lot of luxury and touristic spots, such as Nisantasi & Taksim. The hotel is immaculate, deserves a higher rating. The staff are all professional and helpful especially Mr Selim and Emircan. I would recommend to families and couples.

When checking in the staff (Ahmet & Fateh)denied that our room came with free breakfast and told us it’s 5 Euros for breakfast I thought there might be a mistake happened during my booking after 2 days I checked my booking and found it was with free breakfast and went back to the staff and they told me will check again they came back and told me that I’m right, I asked for compensation for the 2 days and to talk to the manager but they refused both.

The hotel cleanness was great. location to shopping mall and transportation were the best.

Great

The deluxe suite wasn't to our expectations so we paid extra for an upgrade and were satisfied, there was a kitchenette but no cutlery, crockery or utensils, we had to request for these, no mugs to make tea in, only disposable cups, outside the small hill, where there were steps to climb up to the main road is not suitable for elderly or disabled, the reception and staff were friendly and cooperative, they sent us a few complimentary fresh fruits which was appreciated. Thank you for your kind Turkish hospitality

Nice Family Stay

Stayed with family, everything was good and all processes were smooth and no issues at all. Rooms were nice and spacious and all needed amenities were present.

Nice exprience about istanbul

Was very good

Great location, amazing staff. Very clean room with, I had one with an incredible view from the balcony.

Pleasant stay but not great wifi

Large rooms. Fine breakfast. Wifi not so great. There are times, surprisingly in the early hours of the morning when it was so slow there was no connection, and at regular hours of the day where it was so-so. The window doesn't fully shut, no street noise but can hear call to prayer. The floorboard has taken some damage so the laminate moves in those areas.

Comfortable, Spacious, Great Customer Service

Great customer service by the reception staff (Tolga & Elif). Very spacious, clean room which we comfortably enjoyed. Limited car parking space caused a bit of trouble (due to unfriendly, aggressive neighbouring hotel staff member), however staff were very supportive and helpful including the accountant whom gave us a hand to resolve the issue. Greatly appreciate their effort and would happily be going there again.

Is very clean staff are so friendly The location is excellent

Fantastic location

It was very good

Very good

Very clean staff very friendly I highly recommend this hotel

Ok for the price

The hotel was ok. They seem to be in the middle of renovating it so some of the issues were understandable. The breakfast needed some work as options were limited.

great modern, clean, functional hotel

6 night business stay. wifi was great the whole time, no trouble. room was clean, comfortable and modern. near many other large hotels and the conference center. i was surprised the hotel was so nice for the rate, so was worried the pictures might be too good to be true, but i had a great stay. friendly reliable staff called me taxi whenever i needed.

Calm and clean

We spent 3 nights in Harbiye Residence in a suite. The room was clean all the time. What we like most is the complementary coffe and tea 24/7 down in the restaurant. The receptionists were helpful and guide us for the best plan that you can safe time and money. I will rebook this hotel again. By the way, there is a bus station 1 minute away and the metro (Osmanbay) station less than 4 minutes walk-distance.

Everything about this hotel was excellent!!

The staff could not have been more helpful, from helping with parking our car, to tourist information, to providing and iron and ironing board. The breakfast was fantastic, the ambiance was restful, the room was huge, comfortable and included a spa bath in the bathroom.

Good aprt hotel close to convention center

Close to convention center and not far from Taksim square and Osmanbey metro station.

Reasonable price and 10min walk from taksim square

nice little hotel away from old city .10 to 15 min walk to hotel from taksim square.clean and spotless.everyday cleaning in between 10 to11am.breakfast is limited and looks like scrambles egg and toast with some cold milk and hot milk and oats ..there is some selection of salads and cheese if you like them.biscuits and green tea available too.staff cant speak english but help in guiding and try to explain you in maps.totally good hotel and I will recommend it and go back again

Excellence service, large room

Large room with kitchenette. Very attentive staff. The hotel was a bit noise, mostly because of a construction next to it and thin walls, but it should be a temporary issue.

Fantastic service

Very comfortable beds! Clean rooms, clean bathrooms. Good customer service and walkable distance to conference site.

Conference stay

I chose to stay here for a conference at the ICC in Istanbul. The hotel itself is only about 5-10 minute walk away from the centre so it was a good location for me, although the surrounding neighbourhood left a lot to be desired. The room was simple and comfortable, with working air conditioning. The shower was quite annoying as I couldn't get the overhead shower to work, just the wall one, which kept spinning around and getting water everywhere, other than that, no complaints about the room. Service was polite. Breakfast was basic cheese, meat and bread. Overall the hotel was adequate for my needs and well placed for the conference centre. Nothing fancy or flash, but then that wasn't what I was expecting.

Harbiye

Good, close to the conference centre. Good for business trip.

Great Pick up service offered to & from the airport

Convenient location and friendly staff

The location was convenient to me as it was close to where I had my appointment. The staff were very friendly and helpful as they arrange transport and recommended shopping mall to spend few hours before my flight. The room was spotless, and the bed was very comfortable. I will definitely go back in my next visit to Istanbul.

nice hotel

It was a nice hotel. friendly staff. very helpful breakfast was not that great. very close to metro and taksim sq. very clean. Little expensive.

Great rooms, especially for nearby conferences

I rented the deluxe suite, but I was upgraded to the superior suite. It is on the top floor with a stunning, panoramic city view with a huge balcony. The hotel is very new and the service is very friendly and helpful. The breakfast is a nice perk, but it could use more variety. My room was very nice, but the AC stopped working after several days. I assume they will fix this eventually. The wireless internet was fast reliable, and the signal was reasonably strong for my laptop (but not my smartphone). The location is fantastic if you are attending conferences at the nearby conference center. Its also a great hotel for extended stays, owing to the kitchen with microwave and refrigerator. This is a rare luxury in Europe. Also, the location is fairly quiet (no road noise), except during Ramadan. Also, the noise from other rooms is audible, but not too bad. Overall, I was very happy. The only complain I have is that the maid service was a bit inexperienced and the rooms could be a little bit quieter. They forgot to replace the laundry bag, etc. But a call down to the front desk quickly cleared this up. Honestly, the quality and comfort of the room, combined with the good service and incredible balcony view really made this hotel an awesome experience. Go for the terrace / superior suite--its worth it.

2 ayrı yataklı oda yerine 1 çift yataklı odada kal

Ya Hotels.com sisteminde ya da otel sistemidne bir karışıklık nedeni ile 2 ayrı yataklı oda yerine 1 çift yataklı odada kaldık. Onun dışında otel temiz ve konforlu.

Personalen var supertrevliga och hjälpsamma. Hotellet ligger dock på en väg som är svåråtkomlig och på en backe dessutom som gör det läskigt ( risk att ramla ner) med barnvagn eller äldre besökare. Rummet var stort och rent. frukosten sådär. Rekommenderar hotellet för närhet men utan frukost.

Sehr Freundliche begrüssung

Miglior soggiorno a Istanbul! Camere pulitissime e bellissime e staff super disponibile e cortese! Bellissimo hotel super consigliato

Nos encantó. Muy cuidado, limpio y tranquilo.

Teşekkürler

Her şey çok başarılıydı. Memnun kaldık.

Çalışanlar güler yüzlü ve kibar. Oda gayet temiz ve ferahtı.

Güzel temiz yer cadeye yakın calışan lar davranış iletişim iyi tercih edilcek bi yer yanlız fiyatlar borsa gibi inişli cıkışlı fiyatlar biraz makul sabit olsa cok iyi

Oldukça güzel bir lokasyonda, güzel bir hizmet ile iyi bir tatil geçirdik.

Kesinlikle tavsiye etmiyorum

Otel ve odaların resimlerle ilgisi yok. Çok pis ve kötü bir odaydı. Girip geri çıktım ve kalmak istemediğimi belirttim. Paramı iade edemeyeceklerini söylediler. Kalmadığım odaya para ödedim ve gidip başka otelde kaldım.

Toppie

Ik vind geweldig schoon en heel aardig en behulpzam personel we waren heel erg blij locatie was goed

الفندق رائع ونظيف وسعره حدا مناسب ، وثاني مره اقيم فيه بس عيبه مافي اي شي في الثلاجه او حتى مويه للقهوه فيه مطبخ لاكن بدون ادوات حتى كاس وكوب مو موجود

ilgili ve güler yuzlu personel ancak odaların bakıma ihtiyacı var. resimlerde görünenden daha yıpranmış kısmen eskimiş bi oda ile karsılasabilirsiniz. kahvaltı gelistirebilir. fiyat fayda oranı iyi.

朝ごはんが美味しかったです。

Ok utgangspunkt for utforska Istanbul

Velhalde 3-stjerners hotell i ei fredleg sidegate, men rett ved plasser og gater med stor aktivitet. Kort veg til metro. Ok frukost og hyggelege hjelpsame personar i resepsjonen.

Bu fiyatlarda başka otel bakın

Odada bir su birikintisi ile başladık temizlendi ancak devamlı bir tuvalet kokusu ve akan su. Çok gürültü var. Otel konumu çok dik bir rampada. Evinizde hissetmek isterseniz tabi Suriyeli iseniz tam ideal bir otel. En önemlisinde çıkarken bunları söylememe rağmen bir işyeri sahibi demez mi ’’kusura bakmayın, özür dileriz’’. Demediler bende bunları yazmak durumunda kaldım.

Für Städtetrip ok da zentral. Preis/Leistung ok

Balkon in der Suite war ganz nett. Umgebung ziemlich zentral.

Genel olarak gayet iyi otel

Tam bir fiyat performans oteli. Resepsiyon çalışanları çok iyi ve cana yakın personeller. Otelin konumu zaten çok güvenli ve kaliteli bir bölgede. Odalar temiz, büyük ve şık. Fakat tek sorun çok ufak bir ayrıntı fakat önemli bana kalırsa, gecenin bir kısmında ufak bir romantizm yaşamayı düşünüyorsanız (tüm yataklar böyle mi bilmiyorum) yataklar gıcırdıyor, çok küçük bir hareketlenmede duvara çarpıyor ve rahatsız edici ses çıkarıyor ve siz de diğer insanları rahatsız etmemek için masumca uyumakla yetiniyorsunuz. Dediğim gibi sadece ufak bir ayrıntı onun dışında puanım yüksek bu tatlı otele.

Kalın bence.

Keyifliydi.

Hübsches Hotel

Hübsches Hotel gute Lage sehr nettes Personal für familien und Single trip geeignet. Könnte bisschen sauberer sein ansonsten tiptop Danke HR

9

Ik ben er 2 dagen geweest. Een zeer leuk hotel! Mooie kamer, mooi uitzicht naar buiten. Vriendelijk personeel. Heel erg tevreden. Als ik weer naar Istanbul ga dan kom ik zeker weer terug naar Harbiye Residence!