Everything about this place was excellent ! The food , the room, the staff. My kids loved it

Exceptional. Very kind and friendly staff. All the restaurants and services are great. Definitely I will back there.

The most wonderful food I’ve ever had in Mexico .

Service was slow. Only staffs who very kind and helpful was kids club staffs.

Grand Velas was absolutely fabulous! We brought our 3 kids and we were spoiled from day one. Our personal concierge Blair was phenomenal. Friendly, professional and attentive to anything we needed. Typically we avoid all inclusive resorts because we enjoy higher quality dining and drinks - we decided to try Grand Velas based on other great reviews and we are so glad we did! We also have to give a shout out to Isabella who served us by the pool, she was fantastic!

Best Family Vacation with Children

This was our second time here and it was another perfect family vacation. You seriously can’t get a better all inclusive resort than this. Our personal concierge Antonio went above and beyond for our family and he truly helped make our stay incredible. Highly recommended this place for a family trip with children. Perfect for all ages.

Extraordinary service. Catered to our every need, including dietary restrictions. Lovely pool area. Grand class corner suite had stunning view and private plunge pool. On-site restaurants were generally very good, and Cocina de Autor was outstanding.

It was a great place to relax

Amazing service and staff friendly and ready to help you

Very friendly staff

Amazing property and amazing staff and and service. Will definitely visit again. Highly recommend staying at this resort.

We stayed here for a short stay. Everything was beautiful. The staff were so helpful and nice people, the food available was great with so much choice. What a hotel for anyone to experience!

Had a great time in this property.

One of a kind all inclusive resort. Best place to travel with kids. Have done kosher options

Amazing

Lovely property with beautiful views, nice rooms, excellent staff and good dining options. The buffet restaurant, Frida and Lucca restaurants were excellent food and service (portions could be a bit bigger, but the resort is all-inclusive so you can always order more). We had a problem with musty odor in one of our rooms which despite staff trying to replace/clean a carpet, did not abate. It limited our ability to use the room, which was part of a two-bedroom ambassador suite we reserved. On that note, the 2-BR suite is not really a suite. It is two adjoining rooms. The listing on Expedia also indicated a "plunge pool" (in two places on the listing), which is not part of this room class. I pointed that out to management as it is essentially false advertising. The management offered us a concession on a future stay and we would happily stay there again, but I think the ambassador 2-BR family suite is not advertised correctly. The pools are beautiful and there are nice amenities like a kids club, teen club, ping pong, etc. The beach at the resort is not swimmable but excursions from Cabo are easily arranged through 3rd parties and it only takes about 20 minutes to get to the marina, where there is also a public beach easily accessible. All in all, we'd happily stay there again, and anticipate the management will honor their commitment to remediating the inconvenience we experienced with the room issue. Thanks!

Absolutely incredible. Highly recommend, especially with kids. I can go on and on. This is the definition of 5 star property on every level.

Beautiful, clean and excellent property! Assigned concierge (Daniel) did an excellent job! Perfect for kids and family, lot of kid activities, tasty food, cosy rooms and staff took excellent care of us - will definitely visit again!

10/10 on everything! Tell the world

Everyone was very welcoming and friendly their kids club is the absolute best definitely recommend to families traveling with children. Everything is definitely inclusive!!

Great attentive staff, not pushy at all. No time share pitches anywhere. Food was good (for a resort) and we never felt unsatisfied with the taste of everything. The personal concierge was a nice touch, as he kept us up to date with reservation times and was quite knowledgeable. We would come back here! Great stay!

Wonderful! Nishma & Jorge were amazing!!!! Definitely 5 stars!

Good food , nice staff .

The best resort! Great staff and amazing food

All of it. Staff was so incredibly attentive. Food and drinks were wonderful. Family had a relaxing time!

I researched many all inclusive resorts. Property was better than expected. We paid more; but worth it for quality of service and amenities. Highly recommend.

I would stay at this property again. It was fantastic

Amazing hotel. Food, staff, property were all wonderful.

Excellent resort

Excellent resort

Absolutely amazing! Every restaurant was fantastic.

If you want a taste of paradise, this resort is where you will find it….. Absolutely amazing!!!

Great 5 star resort option in cabo

Uriel was our concierge excellent and all the staff too.

Fabulous. Meticulous. Exceptionally well trained staff. Felt well taken care of and you definitely get what you pay for. The only thing is that although it says tips included, they still seem to be very much expected. Take extra cash and be prepared to add tips at the restuarants.

Wonderful

Stunning place with perfect service The staff here is really accommodating to every need. Food is great for all inclusive. And resort is stunning

Fun and Luxury Get Away

The property was beautiful and the staff were friendly and helpful. BUT, the hotel wrongfully overcharged us. We pre-paid our rooms through Expedia, and when we showed up at check-in, the hotel claimed that we owed an additional $864 because two of our children were over the age of 3. We were a party of 6. 2 adults and 4 children ages 17, 16, 13 and 11, all of which was entered with Expedia at booking. When we disputed at check-in that we owed any additional money over what we pre-paid, they told us they were dropping the issue. Then we noticed on our final bill, that the hotel did not drop it, but wrongfully charged us the $864. Expedia eventually refunded us the wrongfully charged amounts, but the hotel charging us under these circumstances was absolutely not appropriate. I WOULD NOT RECOMMEND STAYING AT THIS PROPERTY. WE WERE NOT TREATED ETHICALLY BY THE MONEY PEOPLE THERE. This is a shame as the staff at the resort were otherwise very friendly and helpful people.

Exceptional service

If you want to have a beautiful relaxing experience and feel completely catered to the entire time, then book an all inclusive package at Grand Velas. All of the dining options are incredible, and a personal concierge assigned to you the moment you arrive. Turn-down service, and don’t even get me started about the spa. We booked an aromatherapy massage that was incredible. Trust us, you won’t be disappointed.

Best all inclusive

This hotel is the best all inclusive hotel you could imagine . The food is far in excess of normal all inclusive fare. If I could I would give it 6 stars

They were not vacuuming the room every day, the food quality at buffet low , they canceled a bunch of stuff like taco stand

Excellent

Grand Velas was absolutely amazing! It’s no surprise the hotel is so highly-rated; everything from the food, to the staff, to the aesthetic of the property is absolutely amazing. My only complaint? I wish the mattresses were softer and more plush lol

This is our 2nd time to grand velas Cabo Service is excellent Our butler Laura was the best Joel and Carlos at Azul restaurant went above and beyond for us. Velas 10 restaurant never disappoints Food is superb Liquor choice top notch

Highly recommended!

Everything about this hotel is amazing. We went with our 2 boys and it was the best trip ever. Martha and everyone at the kids club took care of jack and Harry so much and it was the first time they asked and begged to go to kids club. Can’t wait to go back. Also Izzy at the pool service was outstanding. She even gave us a little present when we were leaving. 5 plus stars for us!!

Excellent staff and service!

Amazing property with plenty of things to do. We had a great time and will definitely go back.

Everything was AMAZING !!!

Everything was awesome the best hotel I’m Mexico

Good dining options, however, most of the specialty restaurants require reservations that need to be made well in advance.

Amazingly beautiful venue and service unparalleled!!!

One of the best hotels I have ever stayed in! Service and food are excellent!

AH-MAZING

Ummmm three words - ABSOLUTELY FREAKING FANTASTIC. I can’t say enough about this place. The food (A+++), the service (A+++), the pool/facilities/rooms (A+++), the activities for my 9 and 11 year old (A+++). I will usually never choose an all inclusive bc I think terrible food, etc. This was AMAZING! Start to finish hands down, do yourself a favor and book it. Highly recommend for families.

Lovely Piece of Paradise

Grand Velas is only hotel that I stayed again the following year. It is wonderful. Top notch fine dining. The service and attention to detail was superb. Highly recommend.

5-Star Luxury Resort in Cabo.

This resort is for sure a 5-star resort. All the food was terrific, top-shelf drinks, and the ocean view corner suite with the plug pool was terrific. Also, whale watching from the balcony in the morning and around 3 pm was a site to see. We will be back at this resort soon enough.

The property is immaculate. The grounds are beautiful. The adult overlooks the ocean and is quiet and peaceful. The staff are friendly, polite, and go out of their way for you. The food is excellent and probably the best food we've had at an all-inclusive property. I can't say enough wonderful things about Grand Velas.

Upon arriving we were blown away by the beauty of the resort. The layout was easy to navigate and the both sunrise and sunset are truly magical . Then the biggest surprise , the service . This place is second to non when it comes to staff attentiveness. Everyone goes above and beyond to make you feel special. Our concierge Astrid was there every second of the trip , so much love and care at the kids club. The food is culinary experience.

Wonderful staff. Excellent food.

We’ll be back!

This is it… the best all inclusive resort in Mexico period. This was our second time coming here and honestly this place doesn’t miss a beat. Food, drinks, facilities, rooms are just above and beyond expectations. People here are amazing and they really cater to everyone’s requests without hesitation. Luis Aguilar, Braulio Carmona, Rodrigo Rojo and Fernando Ocampo are all over the pool and they were AMAZING the entire week that we were there, truly unbelievable. Thanks a lot! From the kids club Karla y Martha were just amazing taking care of our 10 year old during her visits to the kids club. Our concierge Daniel was also always helpful and attentive to all of our request. The people listed above was the one that we mainly interacted during our stay, I can tell you that everyone else it also super nice, attentive and ready to jump in to make your stay great! We also visited ALL restaurants and both bars during our stay, it seemed to be a large group in a conference but even like that everything was amazing, from a omelette and coffee in azul at 7am to dinner at cocina de autor at 8pm. This place is a culinary experience like no other resort I’ve ever been. Wonderful stuff! Huge shoutout for everyone and thank you for all your attention to detail and time. This vacation was truly magical thanks to all of you! We hope to be back soon!! Best

I asked about the VIP Access services but was told that they don’t participate. Otherwise the property was beautiful and staff was absolutely amazing.

The staff at this property are eager to please and are exceptionally hard working. The service and food were very good, the room was very comfortable with a great view. Loved the large balcony overlooking the ocean. The only thing I didn't like about the property was that it is located on a very busy highway. I would have preferred a pedestrian friendly area with shops that you could walk to. I loved walking the beach but felt a bit trapped not being able to leave the property without transportation.

Fantastic Stay!

Amazing resort! They think of every little detail. The food was outstanding! Hugo the pool concierge is wonderful. Silvana was so enjoyable and fun. Astrid our room concierge planned everything for us that we didn’t have to worry about a thing. Don’t miss the tequila tasting! One of the best spas I have ever been to!!!

The quality of the food, service, and facilities is excellent!

Grate staff and security as well as service.

We celebrated our 10 year wedding anniversary at Grand Velas last week and was really pleased with our stay. The property was beautiful, the rooms are well appointed and very spacious and the service is outstanding. The staff will go above and beyond to happily fulfill any need or wish you have. For the food- The restaurants are exceptional. The quality and creativity of the food separates this resort from any other all inclusive resort. Lucca, Frida, Velas 10, Piaf and Cocina de Autor are all outstanding. We were highly impressed!

This was our third time at this property. I love it, we’ll absolutely be back. The food was amazing everywhere. Poolside, spa, Cabrilla, & Amat always had amazing service. I felt the attention to detail at the restaurants in terms of service was lacking though. Can’t complain really about anything else.

The best place for a quiet rest

Our 3-night stay was amazing. The property was in excellent condition, well-staffed, and underbooked. The lack of the crowd made for a perfect and quiet romantic getaway for my Husband & I. The suite, facilities, amenities, dining, and service staff were top-notch! Only complaint is that their television selection was horribly out-dated (all programs were from the 2000’s to 2010). Even the movies for purchase was very outdated! For the premium rate of our stay, I would have expected a bit more in-room entertainment, and not have to purchase movies. In addition, the volume was oddly different between channels. We would love to return to this amazing resort, but truly hope that they make significant updates to their television selection.

Obsolete the best property in Cabo San Lukas

Amazing property, food service and staff was unbelievable ! We will be back soon . Thank you Grand Velas for an amazing stay.

Great service, great food, and staff was very friendly and attentive. My second time coming here and will be coming back.

Staff was wonderful and attentive. The hotel grounds were beautifully maintained. The rooms were very clean. Wouldn’t hesitate to stay again.

Excellent across the board.

Aswonderful as advertised

From start to finish, my experience at the Grand Velas was above and beyond any expectations. The views from my room were breathtaking, the property itself was immaculate, and I absolutely cannot stress how incredible the staff was, including the front desk staff, concierge, restaurant staff and everyone in between. Everyone went out of their way to make me feel like they cared. Absolutely the place to go if you're looking to unwind with no stress whatsoever.

Let me start off with the fact that I am a chef who owns his own restaurant… that being said the French restaurant Piaf was outstanding especially the foie gras. They went out of their way to make sure everything was perfect. They even made this special shower of fire into a coffee after dinner drink for us we will never forget… skip autor go to Piaf. Also everything else on the resort was fantastic

Every room has an ocean view & all the staff are super polite.

Solid property with world class service and facilities.

Resort has it all...especially for foodies

Impeccable. All-inclusive taken to the next level. Remember the leap in innovation and features from iPod to iPhone? Similar comparison where this hotel is 5-star quality and not the sams 'all-inclusives' of 20-yrs ago. Top notch service. Food was excellent. Amenities and extra touches of convenience abound. I usually never repeat vacations, but will return to Grand Velas!

Overall, we enjoyed our stay at the Grand Vilas. The room were spacious and well appointed. All the restaurants food and service were excellent especially Frida and Autor. Would have returned to Autor for a 3rd time if we had a longer stay. Nirvana, our concierge was excellent and proactive. Service was excellent and consistent. We would certainly return and recommend.

Just go. It's amazing

The most gorgeous hotel. Bougainvillea spilling out together balconies. Hummingbirds everywhere. You can see whales spouting from the pool deck. For all inclusive the food was great. Get the fish tacos. Our suite was opulent and the service was attentive and kind. The massages at the spa were the best I've ever had. Go. It's beautiful

Great stay

We stayed at many Four Seasons resorts before and can say that this stay compared very favorably, despite being all inclusive. The property is in great condition and the service is probably the best we've ever seen on our travels. The whole team goes above and beyond to make sure that guests are having a great experience. The food in Lucca and Velas 10 was great and we loved the 3 outdoor dining experiences during our stay (Mexican party, Beach party and NYE Gala dinner). Everything at those events was top notch.

Everything was great we really enjoyed our stay at Grand Velas. There was not a single we could have complained about. The food, drinks, cleanliness, service and everything else was great. Thank you Grand Velas.

Grand Velas Los Cabos is a beautiful first class resort. The staff is outstanding and go way out of their way to make sure you are enjoying your stay. The food is unlike any all inclusive we have experienced. Truly gourmet meals are to be had in every restaurant. The entire property (rooms, pools, restaurants, lobby, gym, etc.) are beautiful. We will definitely be back!

Very bad service and still your money when you pay charge the price every time

The staff is amazing. Everyone is very accommodating and friendly. Our concierge spoiled us all the way. All restaurants are delicious. The Spa is the best spa I’ve ever been.

The property is very upscale. All rooms are ocean-view and very spacious. Food is exquisite (no dinner buffets). I've never had an 8-piece tasting menu paired with wines at an all-inclusive. It was amazing! All 5 restaurants were excellent. Diane, our concierge, ensured each day that everything was perfect for us. She was super nice and such a big help with coordinating everything.

Perfect getaway!

This resort is fantastic! We stayed for a long weekend and never left the property. Amazing views, beautiful suites, great service.. probably the best food I’ve ever had at an all inclusive! Maria is poolside server at the adult serenity pool and she was the absolute best.

Is a beautiful building with pink flowers on each of the room's balconies. Each room has a great view of the ocean. Breathtaking!

Everything was exceptional

Decor, restaurants , staff . Very relaxing pools .

We have visted Grand Velas at Riviera Nayarit as well as Riviera Maya. This time we decided to visit Grand Velas Los Cabos but the service is way behind the previous 2. The staff id very friendly but they always forget to do the basic stuff. One day they give you the afternoon courtesy and they other day they totally forget about it. They never replace drinks, shampoo, soap, etc. We were not as happy as before...

Beautiful property, very nice staff, food just ok

The restaurants are amzaing

This is such an amazing hotel! He staff was unbelievable, so nice, caring and always checking if you need anything. The food too!!! Will be back!

Everything was great

Beautiful resort. Friendly service. Amazing rooms.