Grand Papua Hotel - A Member of Radisson Individuals

8.4

Excellent

83 Guest reviews

8.4

Excellent

83 Verified Reviews

Read all reviews

Cleanliness8.2/10

Service8.6/10

Comfort8.4/10

Condition8.0/10

Neighborhood6.8/10

Amenities8.0/10

👍

Staff are friendly

Under carpark for guest

A room with a view!

The hotel was comfortable, the food was great and the staff was amazing! We had a balcony room overlooking the sea - amazing view of Ela Beach! Thanks for a great stay!

Awesome settings

Won't be back

Wrong room type attempted to be given at check in - a "complimentary upgrade" was given to the room type actually booked! Then, awoken at 10:40 pm by a phone call insisting the room service bill be paid immediately! Not recommended! I won't be back!

I won’t stay anywhere else while in Moresby. Can recommend

Nice hotel with friendly staff and stunning view

My first stay in Grand Papua Hotel. Appreciated very nice food, friendly staff and the room, including nice shower and very comfortable bed. For little bit of improvement I would suggest the cleaning service, which only goes around afternoon and on demand, instead of at least fixing the bed and taking out trash automatically in the morning. However, overall it was very pleasant stay. I believe that renovation will improve the hotel even further.

Good safe , centre of town and close to Ella beach

Room was aged and carpets stained. Bed and pillows clean and comfortable. Aircon unit was old and inefficient, toilet needed double flush

The staff were great! We had to wait at the airport a bit for the hotel shuttle, maybe 30-45 min. We didn't complain or make any special requests as a result of this but they upgraded our room! Very nice!

I have stayed he before and some of the staff remembered me. However as always issues with House Keeping. When I got to my room the door was open. Also only Chinese green tea in the room. I had to ask for English Breakfast tea which was provided. The breakfast was OK but bacon was very tough and the avocado was rotten. It should never have been put out. The croissants were stale too. At check out time I was pestered with phone calls and staff knocking at the door at 10:05. I found it irritating and unnecessary as the hotel was half empty. They need to improve.

Likes: Friendly, helpful staff. Food, exec. Lounge. Location. Cleaniness and upkeep great. Spa..massages etc. Cafe. Dislike: No self service laundry, cost of laundry serice very high. Food although great is high priced. Some cheaper options could help.

sorry to advise airconditioner in room not operating

Great shuttle service from airport, pleasant helpful staff, good selection of food options

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Great customer facing staff (special mention of efficient & capable dining room supervisor). Wonderful views

Pros Fantastic sea views on the Ela Beach side. Very central location. Helpful and friendly staff. Large comfortable rooms. Cons Starting to show its age - carpets, bathrooms.

Loved everything just a great place food great and acommodations

Nice views over Ela Beach. Good bar and restaurant. Nice-f a little small, rooftop pool. Staff very friendly and helpful. 1omins walk to beach front. Supermarket and pharmacy 100m.

Flight arrived very early and reception helped me check in much earlier than normal. Staff and facilities all excellent. Food was definitely above expectations. Well done Grand Papua

Central to businesses

Convenient place, safe and clean Food quality is average. Sherpards pie on first night of my stay was perhaps the worst pie i have ever had - no taste and flavour plus lamb too hard and full of fat. However food and breakfast was just ok in the restaurant downstairs. Friendly staff and welcoming always. The place needs more work energy and life.

Nice hotel with beautiful views on both sides. Friendly staff. Secure underground carpark. In CBD Port Moresby.

Uncomfortable

Uncomfortable due to a lot of flying insect in room and smelly bathroom

Very average

Stayed in the executive king room, was small and not so luxury, expensive for what you get, had breakfast included in package but hotel tried to charge on checkout, food is expensive and chef can't cook a steak properly had two dinners there and decided to eat elsewhere for the remainder, for an extra 80 Kina per night I would recommend Stanley hotel, much better rooms and hotel facilities, the pool here was small, for a hotel built in 2011 it's run down and the hotel moto is " we didn't invent luxury we redfined it" well big thumbs down on that! However the staff are pleasant and friendly big thumbs up to the staff

Enjoyed the stay

Take your money and go somewhere else.

The only thing that's consistent at this hotel is their bad service and inaction to feedback and reports. Be careful with valuables or items you leave in the room, place in the safe and lock the luggages if you don't want to 'misplace or lose' any items. Bathroom smelled murky with cockroaches. Some gym equipment needed repair but had a great view overlooking the beach. Location was walking distance to Ela beach and close to where the APEC building is. Would I stay again? Absolutely not. Go over to the ela beach hotel or the crowne plaza nearby. Money is better spent elsewhere with better service, food and security from the staffs.

Very nice rooms, great bar and dining areas, great views. For some reason they were struggling with the credit card machines, but that was the case everywhere, including at the airport to purchase a Visa.

comfortable and pleasant stay

The hotel is centrally situated. The room is comfortable with a very nice view of the beach. Hotel staff is very friendly and helpful and the breakfast is amazing. Opposite the hotel is a small supermarket too. Overall, it's an enjoyable stay and visit.

Safe hotel with fantastic spa, great food in both restaurant and cafe

Best hotel in Moresby.

Absolutely amazing stay. The rooms are clean new and airy. The service was excellent. What separated it apart was I encountered an issue and they resolved it which showed they care about customers. The location is probably the nicest in Moresby with views of the water but not near the airport however free shuttle is included. The restaurant was nice and good food as well.

Mould in shower No water in toilet cistern to flush toilet minimal room facilities such as tea & coffee - not even tea spoons available nor biscuits. Not what I expected from the Grand Pap. Staff, as always, fantastic.

Guests smoking still a problem

The staff and conditions were great, as always. Some menu items not available at the restaurant, but overall a good selection and cooked to taste and perfection, especially seafood (grilled garlic prawns were delicious, as were the drinks). Had to call manager because I got sick with the tobacco smoke smell.in the bathroom, wasn't even able to use it for a while around 6-7 am. We had to open window and door to air and almost had an asthma attack. Hotel guests next door, below and above were smoking and only got a mild warning. I truly believe that this will not stop until there are consequences in this non-smoking hotel, such as enforcing fees and/or even telling people to leave if they will not comply with the rules. This is not about preferences, but about.a health hazard. Thank you

Great View

Amazing Hotel Staff that went out of their way to ensure we had a lovely stay. The food could've been a little better, but other than that it was a great stay! :)

Always a comfortable place to stay in Port Moresby

Above average hotel

Have stayed at the hotel before for business. The staff is very friendly. The rooms are clean and good. Breakfast good. The hotel is secure which is needed in POM. The hotel does have a shuttle to and from the airport. My company supplied secure transport to and from the office. A good hotel to stay at in POM

Overnight stay.

Stayed on the women-only floor.Few hiccups - flight late so shuttle bus had been and gone, couple of maintenance problems in the room quickly fixed. Otherwise top hotel. Staff delightful, warm and friendly.

Nice view

No nearby mart. However nice view facing the sea

Lives up to its Name

An excellent place to stay, attentive and polite staff, Colonial style decor in good condition. Room was large with floor-to-ceiling windows, small balcony overlooking the Port area. More a hotel for business people and couples as there is no garden or play area. Arranging transport to anywhere one wanted was no problem at all - the concierge was knowledgeable and efficient. Very safe. Security guards at all entrances. I highly recommend this hotel.

Very Nice Property

Very nice hotel and always greeted with a smile. Would definitely stay at this property again. Just across from Ela Beach, at the top of the hill. Right in the city centre.

Resort of the Paradise

Nice and clean room, amazing hospitality, nice view and good security Best Airport Pickup and Drop off services. Nice colonial style bar to enjoy the evening.

We checked in at 4pm and our rooms were not yet ready. By 5pm they were not yet ready. The manager gave us an upgrade.

Satisfactory experience. Food quality is inconsistent. Otherwise ok and safe.

Nice hotel near CBD

Nice hotel. Good location, close to the CBD. Quality of food is good.

Beautiful rooms. Spa is a must. Executive lounge has spectacular evening views.

Breakfast and lunch were excellent. Dinner was average.

Good safe hotel close to city center.

The staff here are really great and work hard to please. The hotel its self is nice but getting a little tired in places. I can't wonder why cheap fittings are used in Hotels like this as sooner or later they fail and need replacing. In my room door handles are lose, basin mixer leaking and shower fittings not fixed properly to the tiled wall. The food and beverages are all of good standard but just a little pricey. Overall its clean and a safe place to stay in Moresby.

Nice hotel on the bay

Internet very poor but maybe all hotels in this area Food menu could be more varied and less piles of chips with everything Would stay there again

Very handy and overall good service and experience

Very handy and nice service

Very nice

Service was very good and professional.