Grand Hotel Zagreb

9.2

Wonderful

98 Guest reviews

9.2

Wonderful

98 Verified Reviews

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Cleanliness9.2/10

Service9.0/10

Comfort9.0/10

Condition9.2/10

Amenities8.8/10

Avoid this place by any costs

Very good hotel Easy parking Very good restaurant

This hotel is in the main city - about a 25 minute drive to the lower Town historical district. Fantastic spa and massage at reasonable cost of 50€ for 60 minutes. Great buffet breakfast.

Modern and breakfast is perfect!

One of the best hotels

Beautiful property - staff are very friendly and the rooms are very clean!

Good

New and very clean. Great breakfast!

It was ok.

The Grand Hotel Zagreb was Grand, indeed!

The Grand Hotel Zagreb was a wonderful hotel. The room was spacious and with all the amenities to make anybody’s stay a pleasure. The continental breakfast that was included offered a variety of good options to start your day. The staff at the hotel provided a professional service. The only drawback was the location. The hotel was kilometers away from the town center so we had to rely on taxi or Uber services to move around since we did not have a car.

Very clean and everyone friendly

Very nice place to stay

It was a great stay

Good hotel!

New hotel. Everything is clean and brand new. Breakfast ok. Large free parking in front of the hotel.

Outstanding Hotel

Everything excellent and new. Beautiful short stay. Best breakfast ever. Staff excellent. Only negative is distance from downtown.

An absolutely wonderful place to stay while visiting Zagreb! It’s a bit outside the center of the city but so worth the extra distance! The facilities, front desk staff, Antonio in the bar, and spa services/staff were excellent! Would definitely recommend!!

Modern , clean and a lot of parking space. Easely reachable.

Very clean

New hotel, clean and comfortable, located in industrial/commercial area about 10 minutes by taxi from old Zagreb area.

Everything was good, but bed was very hard... Conveniently located next to malls

No too bad

Only issue I had was that the hotel was a little out of the way. I also was given a room with 2 singles. Even though the hotel looked like it was not too booked they wouldn’t give me a room with a double bed.

The staff or the receptionist is very helpful. The hotel itself is clean, huge room. The dining room is huge, breakfast is the best.

Great Zagreb Hotel

Great hotel with nice rooms and an amazing breakfast which was included with our room rate! It’s also conveniently located near a shopping center and not too far from the city.

Beautiful property with a remarkable staff. Breakfast was incredible. The only down side was the shower was a bit of a challenge to maneuver in and out. We are 65 plus. Would definitely stay again!!

Very new and modern. Very clean.

Great experience. impeccable!! It was worthed the twenty five minutes drive.

Newly renovated hotel. Clean and tidy. Friendly staff. At the back there is logistics hub for lorries which may disturb the night when they reverse. Overall - it’s nice hotel.

Upscale, modern, clean. Pleasant staff. Awesome breakfast. Nicely out of the way and easy to get to but not walkable to any attractions. As long as you arent looking to be in the middle of the tourist scene I highly recommend staying here.

The hotel is very nice and the service is fantastic. The rooms are large, the bathrooms are large and everything is clean. The spa and gym are amazing as well. The thing to keep in mind is that it is about 35 minutes from the city center and there is no public transportation from the hotel to the city center, which means you either rent a car and take a cab. The cab ride one way is between $25 to $35 Euros depending on traffic. If the hotel would offer a shuttle service to the city center twice a day, it would be perfect.

Nice new clean hotel, I would definitely stay here again.

Never, never, never again in Grand Joke Zagreb

Never, never again!!! Let's start from the beginning - I asked for a room on the quiet side, I got confirmation that this is not a problem - I got a room side/front street, it was not quiet. There was no iron and ironing board in the entire hotel - after our very firm complaint, they bought it and delivered it to the room. Pillows - drama, hard and artificial, not possible to sleep o them- probably the cheapest range that can be found on the market. Waiter service - people without any experience, as if they were taken from a street round-up. No draft beer in the bar/restaurant. Bar- very small without any atmosphere. Check-out at 10.00!!!!!!!. There was no option for a later check-out - my friend wanted to leave his luggage for storage - the receptionist with disarming honesty said that he can't do it because there is no room to store luggage. Breakfast - really nothing special, very basic. The car park is a public, huge car park where cars of employees from companies that are around the hotel are parked - it is not a guarded hotel parking. And finally, the best - all these attractions for only 200 EUR per night. I have a very strong recommendation - change the name of the hotel to Grand Joke Zagreb because it's the biggest negative Joke I've had for last several years, sleeping in hundreds of hotels in Europe.

Ottimo Wellness con piscina idromassaggio e sauna

Nicht schlecht aber auch nicht gut. Eher 3 Sterne

Die Zimmer sind ruhig. Gute Matratze. Badezimmer griss, jedoch Schimmel in den Fugen, Fensterbank mit Dreck. Restaurant war eine Katastrophe, teuer, schlechter Geschmack. Bedienung überfordert, Weine von der Karte zur Hälfte nicht vorhanden. Als der junge Ober die Weinflasche brachte stand Chefin mit Küchenkraft in der Küchentür und haben den Ober beobachtet ob er alles richtig macht. Wir waren die einzgen Gäste zu dieser Zeit. Das war sehr unhöflich

Loved our stay! Great guy at the reception during check in! We felt welcome at once! Great room, nice beds, nice bathroom, shopping malls at 5 min walking distance and you can Uber anywhere at a moments notice! Would most certainly recommend!

Prima

Prima hotel. Goed ontbijt. Harde bedden.

Nachbarn waren laut zu hören, Lüftung hat sehr nach Fett gestunken. Frühstück war nicht sehr lecker und Mitarbeiter teilweise unhöflich. Praktisch ist die Anbindung zur Autobahn und Shopping Center neben an.

Alles war perfekt

Alle 4 stjerner værd

Virkelig fint hotel. Flotte værelser, dejligt med pool og god varieret morgenmad. Kan klart anbefales

Ich empfehle weiter

Top Unterkunft

Veldig fint

Struttura nuova e pulita, eccellente sotto ogni punto di vista. Personale cordiale, professionale e preparato. Punto di miglioramento è la colazione, molto cibo salato ma poca scelta sul dolce. Parcheggio di fronte alla struttura pubblico ed utilizzabile 24h. Lo consiglio vivamente.

Recommended

Good hotel in general. Nice Gym. Nice spa. normal restaurant. Good service. Far from city.

Leider unzufrieden mit dem Hotel! Der Pool war kalt der „Jakuzi/Whirlpool“ war nur ein verbundenes Becken mit dem selben kaltem Wasser und Sitzmöglichkeit. Die Benutzung der Sauen welcher ein Grund für die Buchung des Hotels war sind leider nur nach Termin kostenpflichtig nutzbar. Die Zimmerreinigung war nicht Zufrieden stellend das Bad wurde nicht richtig geputzt. Es gab keine neue Seife sowie Kaffe!!! Was man bei einem 4 Sterne Hotel durchaus erwarten kann. Für alle Raucher kann ich ebenfalls keine Empfehlung geben, es gibt keine Balkone zum Rauchen. Eine Raucher Lounge gibt es jedoch wirst du abwertend angeschaut wenn du nichts zu essen/trinken bestellst. Man merkt das Hotel versucht mit allen Mitteln nach der Buchung noch weiterhin abzukassieren. Das Frühstück hat uns gefallen. Jedoch werde ich auf meinem nächsten Besuch in Zagreb nicht noch einmal das Hotel besuchen.

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Det var rigtigt godt

4 stars hotel,but w/o offering kettle at room....shower is not stable for the tempature

Good stay

Très belle hôtel

Nous a nous avons passé une nuit dans cet hôtel tout était nickel, un accueil plus chaleureux aurait rendu le séjour parfait. Dommage que bien que la chambre soit prête avant l'heure du check-in on nous réclame 15 € par tranche d'une heure pour l'avoir. Aussi hôtel très propre, petit déjeuner garni, piscine et spa au top.

Colazione buona, materasso eccellente, cuscini scomodi