The cleanliness of the unit was too tier. Parking and the oceanfront view was excellent. Would definitely be back to stay in the near future.

I loved the property and the staff, everything was great! I just wish they would provide breakfast and room service in the future.

At first i was nervous about how our stay was gonna go, they called and said there was some construction going on...gladly, there were no problems and never heard any noise. The room was big and beds comfortable. The partial ocean view was nice as well. The front desk ladies were sweet and willing to help with any of our needs. Will book here again, hopefully in the summer months.

Staff was very friendly. Hotel was under MAJOR renovations everywhere (constant saws and jackhammers). No coffee or anything in the lobby, and the coffee in the room was all there was (so stir sticks, sugar, splenda, or creamer). Hotel was pretty clan and parking was easy, though garage level 2 got blocked off halfway thru the stay for more construction. Will probably be a better stay by mid summer.

5 stars

The hotel is nice great location and the rooms were clean! They were renovating the indoor pool area so it was available during my stay. All in all great place

Nice for an older hotel

Hate that the lobby is not connected to the hotel which means walking outside in the cold. Heater did not work and had to move rooms. Love the pool, hot tub area. Construction was a bit noisy

All facilities l available like dryer washer microwave everything included in the room & also all cooking facilities also

Nice but….

Nice hotel and nice location. Only complaint was the the loud drilling construction noise that shook the whole room and was a drilling noise. It woke the babies up and we had to leave the room.

Don't like being on the 18th floor

Nice stay!

Bait and switch

The room that I originally got was not the room that I ordered on Hotels.com I explained this to the front representative. My employee who’s room I also paid for got the correct room, but I had to pay in order to get the same room as I paid for my employee. Fortunately Hotels.com at great customer service and they paid difference.

The service was great! The room was clean, and very spacious. The swimming pools were very warm and clean. The pools and lazy river did not smell like chlorine but they were warm and clean!

Very spacious and nice

Place is a complete dump. What’s even worse is the incredible lazy unfriendly staff. With so many choices to stay there is absolutely no reason to stay in such a run down poor excuse for a place. Rooms are in terrible condition , dirty old and just ugly. Do not stay.

The staff was very accommodating, personnel were very Friendly. The condo was very clean and comfortable

Wwwwwww

Will be back

Worth the time and money

Affordable accommodations at a reasonable price point. Centrally located, this property has been upgraded with beautiful new flooring and fixtures and is in excellent condition. The night shift front desk worker gave us incredible customer service, fully explaining parking, check in and check out instructions along with process for free movie rentals. And the night security guard was fantastic! They have a fridge and coffee maker in the room. I would recommend staying here again.

Parking Was an Issue

The stay was great but we rented a 1 bedroom suite but we could only receive 1 parking pass and we had 2 cars . I had to pay an extra $40 for parking across the street behind a store. Parking garage was EMPTYYY so space was not limited!

Everyone was so nice and helpful. We will be staying again.

Newly updated rooms. Clean and comfortable.

Some things outdated

The view was beautiful, the staff was very friendly the king be slept ok but not terrible.

The carpet was very dirty and it smells. The day of check out house keeper came to our door banging at 9:00 am and came at 9:45. They had no do not disturbed door hangers..

The area around the property was run down. The security at the hotel was good. The rooms were old but clean

I stay here often for business. It’s the first time the accommodations looked worn and not updated. I brought a business partner, so was disappointed that room didn’t mean normal standards there. I still like property and will stay again, but hope they will work on that particular condo soon.

Staff was very friendly rooms lobbies and elevators were very clean

Ocean Front

The stay was ok. The furniture is out dated. The curtains had stains. The bed skirt was stained. The oceanfront was beautiful. I saw a couple of roaches.

We got a 2 bedroom 2 bathroom room and it was clean and well kept. We enjoyed the ocean view and the customer service. I would recommend this hotel.

Myrtle Beach

The property is beautiful and clean right at the beach. The staff are nice. It is close to neighborhood Walmart, McDonald's and other restaurants on King Street few blocks away. Check in and out was very fast. Free parking was great. On the ocean boulevard about a mile from the family amusement park. They offer coupons to restaurants and amusement parks in town. We didn't use any of the coupons due to our previous schedule. My kids love their stay

Anniversary stay

Overall our stay was awesome. Comfortable and clean.

Nothing more specific than a great stay. Open to questions.

Great location, close to beach. I would return to this location. Thank you!

This place has everything you need.

We are two middle aged women, husband stayed home. Our first night we had quite a shock. My friend had the bedroom closest to the front door. I was already in my bed watching tv. Suddenly, we heard our front door open. No knock. A very tall black man let himself in and said “Hello” and my friend confronted him. He never identified who he was, but said “I didn’t know you were here yet.” My friend stared at him and he turned and left our unit. We never saw him again. The view from the balconies was fabulous. We ordered food from WM and they delivered it to the parking garage area. Smoking in the garage was a significant problem, as we are both allergic. The ground floor, where we always managed to find a close parking spot, has a large metal ash tray you have to pass to get to the elevators. No one were in rooms next to us. There was absolutely no noise until the very last night. And then it was manageable. The rooms were very comfortable, and again the view absolutely could not be beat. In the closet in the guest room ceiling, a piece of sheet rock was cut out of the ceiling. It looked as if pipes had leaked or they had some reason to access the pipes. We took a picture of the damage. We had some wonderful meals, particularly at Captain Benjamin’s. We had a car which allowed us to go where wanted instead of waiting for an Uber. The beach service needs more chairs and umbrellas. We never sat on the beach. Pools were very nice.

There was no place close to get coffee, and we felt it was not a very safe area. We arrived earlier than check-in time, and there was nowhere to store our luggage before check-in. That was really an inconvenience, as most places have a storage area when you arrive before check-out.

Front desk was horrible

The suite was spacious and clean. The hallways were clean also and the staff were attentive.

I liked that I was able to see the ocean from my room

Our room was clean and updated. Nice kitchen, fully stock with everything pot and pan you would need to use to cook. Wonderful ocean view and nice pools. I will be staying here again.

The parking was hard especially if you have a full size SUV which everyone seems to have. Too many cats at the beach. Smoking on the balcony, it was hard to keep doors open. The restaurant both times I ate there made me sick. The employees were wonderful. Location was great!

They people at the little shop that the hospital was all every rude but the room was every nice and the pools where great

Nice place! We had fun!

Love Myrtle Beach

It wasn’t the cleanest. It just felt dirty and room service never came to our room to give us new towels. They “upgraded” us from a king bed room to a room with two very small full sized beds. My husband and I couldn’t even share a bed they were so small. We asked to be put back in our original room. We were in a conjoining room and could hear everything from the room beside us. The conjoining door didn’t touch the floor so all the noise was coming from under the door. We finally had to call the front desk because it was so loud and it was late at night when all of this was happening. The lady at the front desk was super nice! I’m not sure I’d recommend this place and I wouldn’t stay here again.

Mother, Daughter, and Grandson Trip

Very beautiful room!! Family went down to inside pool and lazy river. Really enjoyed themselves! The room had everything you would need to cook a family meal.

Our family really enjoyed our stay! We will book again.

So the room was great. The pool was great, there was a amazing view. The staff was friendly. The only thing I didn't like about the hotel was the game room. It was pretty run down for such a nice hotel and if you are going to advertise a game room, it should be up to par. Everything else was great and I would definitely stay again

The stay was great. Rooms was nice. Kept having to call for towels

Rooms were dirty. Put multiple guests in dirty rooms. Game room was broke, said they couldnt fix the games nor give us our money back for broken machines. Place was extremely dirty.. Ratings are definitely wrong. This place is def not a good place to stay. Everything wasnwrong and they just used excuses for everything and anything. Me and 4 yr old stayed. We made the best of it but this place doesnt care about its customers or what they need or what they stay in. I've been in customer service my whole life, and they have no customer service at all in this place. None!! Pls don't waste your money. You can find a better place.

Close to everything

Location is great . Room's view is awesome

This was a great day trip experience! We will book again! Condo was very spacious and nice

The property is a good place to stay. Little things need fixing but maintenance is on top of it, if you let them know. Customer service is the BEST!

It was clean and cozy

The staff at the front desk are on their toes. I had such a great stay, I extended by two days, then again by 2 days. It was fairly quiet. I could hear the neighbor snoring. Either they were loud, or the walls are “thin”. The pools were clean and clear, the beach access was nice and the condo I rented was decorated beautifully.

Everything about the hotel was great except for the check in/check out times. Check in is 4 pm and check out is 10 am. Most places we stayed at previously were 3 pm and 11 am respectively. We especially felt rushed to leave.

We booked the smallest room (think regular hotel room). While the bathroom was clean, the carpet had spots, furniture was old with some sticky spots. You could hear very word people in the unit next door were saying. The room photo was misleading. Photo showed small kitchenette. The reality was a microwave sitting on top of the mini fridge, which sporadically turned off. None of the VIP perks (upgrades or late check out were available). Staff, while courteous, was not accommodating. We stayed at the property last year and had much better experience. After experience this year, we will not be coming back

A small view of the Ocean, it was alright, just our room balcony was over the trash cans.

VIP penthouse was excellent. Very up to date furniture. Beautiful view

Decent hotel

This is an old property that have not seen any update for probably 20 years. The tv was smaller than a computer monitor, no room service, had to call Expedia to get extra coffee pouch (one pouch for entire stay!). This should not be listed as a resort.

Room was great. Staff was great.

ROOM 1704...The living room ceiling looked like it had mold. Commode ran constantly in primary bathroom. Hair ball in primary bathroom. Remotes for tv in guest bedroom did not match or work tv. Dust particles came off ceiling on coffee table every day. Refrigerator would make a knocking sound throughout the day and night. People around us on balcony smoked even though NO SMOKING. No basic household items like wine opener, salt n pepper and limited kitchen towels. No papertowels. I do travel quiet a bit and had better and more household items at no additional charge. Standard with a condo. Popcorn ceiling from the 80's. Textured dirty walls through out condo. Piece of flooring was up near tub. Did report to property manager, Rachel. Suggested owner give up some profit and reinvest into proprty since charging more than $400/night.

I loved the 2 bedroom 2 bath suite.

Overall it was a decent property, but they have a strict no smoking policy, which I love since I am strongly opposed to smoking and am very sensitive to the smell. When we opened the door to our unit, I got hit with the smell of cigarette smoke. I let them know and they looked for a different unit but didn’t have one, so said they’d send housekeeping up with something to help. We waited over 20 minutes and nothing. We left as we were starving and wanted to get dinner. They never came and never checked back with us. Also, not that we used the washer/dryer, but it’s pretty rusty so I’d hate to think what might happen to my clothes if I did have to use them.

Great stay, no cream or sugar with the coffee in the morning. But it’s a small detail. Enjoyed our stay

Nice room, hotel staff was very friendly would recommend to anyone coming to the Beach

This was amazing!!!!!

The only thing is missing the housekeeping.

Very convenient. Receptionist Tasha was great, friendly, professional, very informative. There is so much to do in Myrtle Beach. Great for families or even for a girls trip. Will definitely return.

This is one of the nicest places I have ever stayed. It was more of an apartment not a hotel room. Extremely clean and staff were very friendly and efficient. Great drinks and food at Scooby's. This is the only place I will stay when I visit Myrtle Beach !!!!! Loved it !!!!

Me and my family had amazing time.

I highly recommend stay here. Nice place

We will be back!!!

More than exceptional and clean. Wish there was more food options walking distance. Our balcony and view was absolutely stunning!!! Staff was all very friendly and helpful!!!

We had a great experience at Grand Atlantic Ocean Resort. The one bedroom condo was the perfect size for our group of three. It was comfortable and clean. All the amenities were enjoyable and helpful. Scoobies, that is located at the parking deck entrance, was great.

It was a fantastic stay great ocean view

We stayed in 1904 which was a 2 bedroom. It is very outdated and the carpet smelled from dampness. The master bedroom carpet was damp probably because of the sliding doors to the balcony. There is a sign that says do not leave door open which can cause dampness but I guess people dont listen. There was black mold by the vent in the master bath. Each condo is independently owned so you dont know what you're going to get. Parking was challenging because the garage was tight especially when everyone drives a truck or SUV. The ocean view was amazing so that saves this review.

The property was clean. The room was clean and orderly. Even though it was close to the beach I did not find the floors to be sandy. The staff was professional and courteous.

All living things are great.

Very nice rooms. Clean and comfortable. Staff very friendly and professional.

It was my 2nd time staying there, will always go back, Everyone is wonderful, the snack shop downstairs Scooby's is spot on. Great food. Everything is close by.

Our only issue was if you needed housekeeping, it took several calls before they came.The room we had was like a condo, which was exactly what we needed and wanted. The view was amazing

Very good stay. Room and bathroom were large. Balcony was very nice, with a great view. Everything was clean. Staff was friendly. I've stayed at some shotty hotels in Myrtle Beach, and this was not one of them. Very happy with the trip.

Awesome

Friendly staff all around. Convenient beach location. Quiet area. Plenty of parking.

There was cockroaches in our room and mold, and when we made the staff aware they didn’t seem to care whatsoever

Excellent stay!

Our place was clean and very welcoming. Great view of the ocean and plenty of chairs on the balcony to enjoy the view.

Loved the condo, great beach access, close to everything

Everything was just perfect

Nothing

Very clean

This was a great stay for my family and myself. The pictures were just like the room it was clean and even the lobby smelled good. I am very pleased with the stay I will surely be returning to this resort.

Everything was clean and well-maintained and so quiet. The only thing we thought it was missing was local bars and restaurants within walking distance.

Great area with lot's to do. The room was clean and well equipped. The beach area was amazing and the pools were clean.

Great room. Full-size kitchen and living room. I do not remember the listing saying it had an in room washer and dryer which was very welcomed! The lazy river was …small and many, many unsupervised children were running into people in the pool area slipping and falling. Not the job of the hotel but calls had to be made at 11:00 PM about the kids next door yelling and running into the walls outside of the documented quiet time of 10:00 pm - 8:00 am. Multi-floored Parking garage is tight to maneuver and just takes time and patience. Overall A- and will definitely return.

Convenient to the beach.

It was amazing

I was having extreme anxiety being pregnant and reading through the past experiences. However, it was marvelous in the condos. Our family enjoyed amenities and will definitely be returning. The staff and management even went above and beyond to add a day and even give us a discounted rate from what we were told the previous night seeing that we had booked through a third party. All in all, a great place to stay. You can tell the staff and team work very hard to ensure the guest have a great time. If you have kids, they will make friends and that’s all we cared about.