Glacier Hotel

8.4

Excellent

428 Guest reviews

8.4

Excellent

428 Verified Reviews

Read all reviews

Cleanliness8.4/10

Service8.8/10

Comfort8.0/10

Condition7.6/10

Neighborhood8.8/10

Amenities7.8/10

Great experience

Wonderful place to spend a family weekend. The breakfast was great!

When checking in the clerk proceeded to tell us that he was not supposed to be working that night but someone called in so there he was. While talking he was spitting everywhere. Our bathroom had trash under the sink and the linens felt dirty. The shower head was rough cuz it looked broken and needed new head. The room was very dusty and we weren’t given instructions on how to turn the tv or there wasn’t instructions on how to use the entertainment in that room. The property probably need a new management team.

Pretty much as expected as a value hotel. Perfectly acceptable.

I was pleasantly surprised. Our room was clean and the bed comfortable. The hotel is dated and in need of updating. Desk clerk was friendly and informative. Coffee in lobby. Breakfast is provided, it we left really early to take the ferry and missed it. Would definitely recommend, places to stay in Valdez is very limited and the price was good.

Clean, friendly and helpful staff.

Just ok. Except no tv and no notification of this intentional deficiency.

Quaint hotel with kind and helpful staff within walking distance of shops and harbor. Beds are comfortable and clean, breakfast is filling and plentiful. Only discrepancy is there is no restaurant on site.

Staff was very friendly. One of the mattresses in our room must have been older than the other. One was comfortable and the other wasn’t. There wasn’t any tv reception during our stay. The free hot breakfast exceeding our expectations.

Tub seemed slippery, there was a grab bar in the middle of the long wall but nothing to aid getting in or out of the tub. Made me nervous. Cable was out so no tv, guess that may be common for Valdez. Breakfast was an unexpected bonus - scrambled eggs, sausage, potatoes, bagels, etc., cold cereals and waffles. No other food available at other times of the day. No elevator which I did not ask about in advance. Overall acceptable for overnight.

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The tv did not work

Great customer service!

The was too dark. The room was dated but comfortable. The staff is incredibly friendly and helpful. I had the best breakfast ever at a hotel of this level.

This hotel wasn’t bad. It was quiet, room looked nice. Main problem was our beds were very uncomfortable. So except for the beds I’d say it was fine.

Our stay was great. This is where we stay once a year on our Valdez trip.

Everything

This is the 4th year we have stayed here when going salmon fishing. Nice room, great staff, and very good breakfast (although i do miss the singing cook they used to have). Will, no doubt, be back again!

Nice staff.

Average hotel that looked a lot better after we stayed at keystone the next night. Staff was very friendly.

Beds were comfy, television and internet were average the lounge had lemon water and coffee which was nice, ice machine, small fridge and microwave in room. They also served breakfast but we didn’t make it to breakfast. We normally stay at cabins but nothing available this hotel was a pleasant surprise

This is a great place to stay in Valdez. The staff were all super friendly and helpful. The room was clean and spacious. It is in a convenient location and fairly inexpensive. Parking was never an issue. Loved it, would definitely stay here again.

The cleaning crew was amazing.

Breakfast was good, but in need of new mattress

Good

Worth a stay

Outside needs some updating but our room was clean and beds very comfortable

Older hotel in a good location. This was like stepping back in time a couple decades as far as decor, but friendly staff and well kept. Breakfast was OK. No coffee pot in room. TV was old and limited to 1 or 2 shopping channels. Good value compared to other options, just don't plan on watching TV, too much to see around Valdez, so get outside!

Employees very courteous and helpful

Glacier Inn A Delight

Very freindly folks at the front desk. The complimentary breakfast was a surprise and it was a very good breakfast! I would definitely return to Glacier Inn in Valdez AK!

Decent accommodations

Nice hotel, a little dated but clean, comfortable beds and friendly staff. Complimentary breakfast. However, the TV (Directv) did not work for the three nights there so you might want to bring a book.

Don’t be put off by the outside appearance. The rooms were very nice. They could use some more parking. But we enjoyed our staying

The staff is friendly! The breakfast is ok!Comforteble

It’s an older place and looks older from the outside. Once we went inside it was a very nice room. Staff were all very nice. I would stay here again.

Convenient location, friendly staff. Nice breakfast!

Noisy

The hotel does not have AC (so windows were open), but it has a bar. When the bar closes at midnight people are allowed to stand outside even when they are making a lot of noise. Also, no elevator.

Vert good. Highly recommend.

good value

The hotel is great value for the price. We stayed on the second floor so our room was hot. They gave us a fan to cool it down. The room was clean. The receptionist was so nice and attentive. They had breakfast included. It was a good stay.

The chef in the kitchen for breakfast was very hospitable and kept everything well stocked and organized. Best part of this experience.

Great stay! Nice location and comfy room.

Hotel was super clean. Lady at check in was fantastic. Nobody was at the desk when we checked out. Breakfast was okay. I’ve had better. But I’ve also had worse. Bathtub looked not so hot. Very few tv channels actually came in. Lots of noise from traffic if the window was open.

It was clean and comfortable. The breakfast was great and the breakfast guy was very friendly and knowledgeable. We enjoyed talking with him. The only negative for us was that it has no elevator to the second floor and our bags were heavy. If you have a lot of bags request the first floor. Great place to stay!!

Good hotel for the value

Hi, this hotel was actually one of the better ones that we stayed at for the value. The hotel desk people were very friendly and helpful. The hotel was very clean and not in bad condition, just outdated. The location was awesome, right in Downtown Valdez.

We enjoyed our stay and the breakfast

Great place for the price.

Great location, Breakfast was especially good. Positive was ice machine in lobby, along with ice water, coffee and tea being available throughout the day.

First room had stained sheets. Moved to first floor and you could hear every step of the guests above us. The beds were very squeaky and felt like the feet were higher than our heads. The bathroom had updated floor and toilet. But there was a lime green counter and the tub looked old and stained. There was not much to the shower head.

Cleanliness of the rooms and the dining area should be improved

Warm shower, not hot. Downstairs rooms suffer from a lot of upstairs noise. Nice beds. Nice breakfast.

Stayed here for a night and it was great. Staff was super friendly and they have free breakfast in the morning!

The Glacier is an older property in Valdez. It is clean and beds were comfortable.

Extremely friendly staff with incredible views from your room!

I liked the location-very walkable to the town. Quiet, nice staff, clean. good breakfast

Very clean. Very nice hotel. Looks can be deceiving. Very friendly staff. Love the lemon water and coffee 24/7.

The hotel has a bar attached to it. A couple had an argument late one night which kept us up as our open window was right above them. Wifi and cable worked sometimes but i believe that was due to the remote location of Valdez. Staff was very nice and helpful

Fine four a two day stay.

The hotel is simple, but workable. Do not expect luxury. Check in was a little slow, but our reservation was complex. Like most hotels in this area, it coukd use a refresh. The breakfast was limited, and there was a kitchen that was not in use. A seasonal bar was attached.

Prompt and friendly check in. Helpful to find a place to eat. Good breakfast, fast check out. Perfect stay.

The inside is way better than what the exterior appearance suggests. The breakfast was good and well prepared, not just pre-packaged items. Beds were comfortable and plenty of hot water. TV reception was spotty, but think it was due to rain and clouds.

Hotel is outdated but well maintained. The room is clean and staff is helpful. Although it’s in the middle of the town but it’s quiet.

Rooms were very clean, the breakfast was delicious!

This is hands down the best hotel in Valdez.!

Amazing breakfast and room

clean Quiet

It was a place to get some sleep, which got the job done. The woman at check in was helpful. However, we got a call to our room before 10 am. We didn’t answer because we were walking out and had our hands full. When we stopped by the desk to drop off the keys, she said they wanted our keys. Checkout was at 11. Why were they calling us before that for our keys?

This hotel was an excellent value. The room was reasonable priced. Everything was clean and there was daily maid service. Hot breakfast.

Pretty disappointed

Decent, clean and tidy

It worked great for us and are kids

I like location of that hotel.

Friendly and professional staff, clean rooms, nice hotel

Man at front desk was not helpful. He did not seem to want to be there.

The hotel is located in the center of Valdez. Nice location and easy parking, good breakfast and clean room.

Older hotel but very clean

Older hotel that could use some updating but very clean and friendly employees.

Very nice place. Breakfast was great. Fresh cooked sausage, not microwaved

Good basic hotel

Basic hotel. Not about of options in Valdez. The hotel shows its age. Staff were friendly and helpful. Provided a fan for us which was a big help to us. No a/c. Heat was on when we entered the room which we didn’t realize until the next day. Made it miserable that first night. But once we turned it off it was much better. No a/c. Soda machine and ice machine only. Decent breakfast options. Can be loud outside the hotel from people coming and going from their cars, but it wasn’t terrible. Good location in Valdez. Central to food, shopping, the water, and the supermarket.

Don’t let the looks of the outside deter your stay. It was clean inside. Bed pretty good and staff helpful and friendly. I wood definitely stay again.

While this is an older hotel, the rooms and public areas are extremely clean and while maintained. Parking is right out the front door. Its location is within easy walking distance to all attractions and restaurants. Check in/out staff provided great customer service. Breakfast was yummy and breakfast attendants were friendly and accommodating. Great little Hotel.

Property and room near and clean . Would stay again.

Actually not bad at all. In walking distance to restaurants and harbour. It looks older but it looked clean :). All ok, even breakfast with sausage, eggs etc…

Nice

Much better than you would expect from the outside and cost. Deserves 4 stars and above for an overall rating. Free breakfast with great! Simple hot foods to start the day. Nice ladies at the front desk. Room got very warm and was adjustable which was great.

Bed was nice and soft. clean and convenient. Staff was very friendly. Needs more hot water.

Good place to sleep. Inside is clean staff is great.

Great stay for a fishing trip!

I was so grateful for other reviews saying how nice the interior of this hotel was and how kind the staff is. We loved it here. The location is perfect, the rooms are clean and comfortable, and the price is AMAZING.

Great staff . Awesome location!

Nice clean and quiet

The room was nice and quiet, big TV. The breakfast was fantastic!!! Eggs, sausage, bagels, toast, sausage gravy and biscuits, also hard boiled eggs

Free breakfast

Really wonderful place to stay! Staff was so so nice and the location was amazing. There’s a lovely over watch hill very close

Great place to stay!

Outside is deceiving, clean and well kept on inside. Comfortable beds. Great service and great complimentary breakfast. Coffee and tea in lobby. What a nice place!!!

The Glacier is a good value. The hotel lobby, hallway, and room were clean and comfortable. Breakfast was very good. Our check-in was quick. Only a few things would have made our stay better, more lighting in the room and a microwave and/or a coffee/tea service in the room.

Don’t let the exterior fool you

Glacier Hotel is older and a bit worn, but clean. Pulling up to the hotel, we really didn’t know what to expect as the exterior is pretty run down. We were pleasantly surprised that the inside was well kept and clean. Bed was soft, but clean and comfortable. Hotel staff were all friendly and helpful.

Nice people there, very helpful.

Hostess went above and beyond to make us comfortable. Such a sweetheart, she knows how to treat guests.

The most beautiful city and place in Alaska!

The front desk staff was friendly, helpful and provided us with some helpful information on the best place to see Bald Eagles, harbor seals, sea lions and otters in the bay of Prince William sound.

Glacier Hotel is nothing fancy. Not a ton of curb appeal, and definitely a bit worn around the edges. But it is great value for Alaska. And my room was pretty big and fairly comfortable. Others have commented on the nice breakfast and good water pressure. Those are definite pluses. So was the fast Wifi. Staff was helpful.

This property was much nice inside than it looked. While the room was no frills, it was clean and comfortable. The fact that the Prospector Store was right next door, thrilled my husband! The breakfast was very good. Would stay again.

Clean, comfortable, reasonable price

Clean, comfortable, updated, good breakfast, reasonable price

Breakfast was good, needs sinage for what is available to have made to order. Was told, "No waffle batter." But a staff member was served a waffle. The cook was very cordial. Not good room temperature control, too hot and unsafe to open a window on the first floor.

The room was clean and warm. The staff were very helpful.

Close to the docks and many other things in town.

Worth the trip

Great value in a good location in Valdez. Staff were great and the breakfast was well done.

Property was the only unit available in town. Staff was nice but the property was old & looked run down.