Great team

The receptionist was very helpful and gave a speedy check in . The staff were friendly and kept us supplied with towels and water . The bathroom in the apartment was modern and very clean . However , this apartment is not really how it seems . First of all , there is no dishwasher or washing machine as you would expect for a normal apartment . The plates in the kitchen were disgustingly dirty and full with scratches and stains . The microwave was very confusing to work with no instructions written .After a long travel , we entered the room and were very shocked with the condition of the room . There was dust everywhere and the bedsheets were disgusting with hairs and yellow stains . We had to request bedsheets and duvet covers late at night already tired and changed them ourselves . The main bedroom was cleaned properly however the portable single beds and the sofa bed were not clean at all . Furthermore , the location was undesirable with the view from the balcony of poor housing like slum areas . The location was not ideal and is not where you would expect to find a hotel . It was also far from the main tourist attractions in Istanbul and had to get a taxi everywhere which was also difficult to find in this area . This hotel clearly needs to work on cleanliness and updating their posts with realistic information

One of the best hotels in Istanbul

Our stay was comfortable and enjoyable. We have everything we needed for our family of six for several days. A/C worked well, the apartment was clean and suitably furnished. The only down side is location. It is a 20 minute walk across the highway and up a steep hill to the touristy Taksim hill part of town. For the excellent price, we felt this less desirable location was worth the inconvenience of having to walk.

Worst place .font book .Rude people and dirt den

The hotel was clean and comfortable; the staff was very helpful and friendly. Great value for money. Will book again

Nice place

Had a good time just sleeping there and the staff is amazing and will get you all your needs there.

The place is clean and the staff were nice. The neighborhood is a bit unsafe and very noisy and the noise bothers even after completely closing the windows.

Good value for money

All the staff are amazing , mosaad is very helpful

Perfect. Mr. Mohamed and Mr. Yaser are gentlemen, response is prompt and efficient, the suite is fully furnished, cleaning is daily, me and my family feel secure and in good hands. I strongly recommend Gen suites.

They couldn't provide me a good service very noisy place couldn't sleep at All booked for 3 nights i left the first night and they refuse to refund me money . Im still working on getting my refund. Bad place not very clean .never again not recommended anyone.

Very nice and cooperative people Mohamed and yassir ..room getting old special the floor, need to improvement.

Stayed for 5 nights in Gen suites for the champions league final staff were helpful and friendly

I had to stay in Istanbul for a week and keep on my work at the same time. So, the stable internet was crucial for me. In this hotel I did not experienced any problem with internet. Plus it is located pretty close to Taksim square (about 10 minutes walking). What i did not like was a dirty electric kettle. But in general I would recommend this hotel for staying.

All in all good catch

Disgusting!

Please Don’t go to this hotel! The access is IMPOSSIBLE! The neighborhood disgusting!

It was nice hotel with friendly staff, i felt more comfort with this hotel

Best place and big thanks for Yaser he is good man

The first couple of nights were okay the property is located on a very Steep Hill also there was construction going on it made it hard to sleep in. My girlfriend could not rest like she needed to nor could I. That was a concert that was too loud on the weekend I mean it was loud. People were pretty nice on the property keeping it clean but it is just not the place I will not stay again.

I don’t recommend this place for anyone, dirty old room. The communication is almost zero. Bottom line ( stay away)

Nice place, comfortable, good services,

Comfort, quiet place Nice place

It was an absolute shock and a huge disappointment We don’t know how this horrible place got 8.8 fabulous reviews, there must be something definitely wrong. This has ruined our holiday and we feel we’ve been robbed off as we paid loads of money for a place that is in a horrible area, dirty room in every sense and no taxi could find the place We do have pictures to show and confirm what we experienced Never try this place

So clean and flexible so lovely place ! Near from taksim

Outside the place is unbelievable and the area is

The area of the hotel is shocking so rough and it’s in the worst possible area you could even imagine The hotel itself was basic but alright

The staff is very nice and helpful. The property is close to Taksim Square but you need to take a taxi to go due to high elevations and mountains

Avoid it!

I did not have a good experience with this hotel and I do not recommend it. First of all, it is in a very high slope street. So, do not think that you can walk to taksim. The street gets very noisy as it has trafic. The owner is a very bad behavior guy except Kareem. He does not speak english. The bathroom had water leak from upstairs. Water was keep coming down in bathroom. I told them but they did not care at all!! Few guys are seating in lobby always so I did not see it safe for my family. The cigerret smell is always there. The wifi keeps disconnecting and slow. Again, they do not care about guests.

Leider war unsere Unterkunft am Anfang nicht sauber. Unter dem Bett war der Staub der letzten Tage. Bettwäsche und Handtücher waren aber sauber und frisch. Unterkunft ist nichts für Familien mit Kinder/Kinderwagen. Der Berg zum Hotel ist nichts gegen den Berg, den man laufen mit bis ins Zentrum zu kommen.

Temiz değil

- otopar var denmesine rağmen otel önünde 1 araçlık yer var sadece 😀 ücra bi bölgede olduğundan ücra sokakta park yeri arıyorsunuz, sonra da dimdik yokuş çıkıp otele tırmanıyorsunuz. - oda pek temiz değildi. - odadaki verilen terlikler bile jelatinde değil kullanılmış haldeydi...

Orta

Fiyat kalite oranı orta. Kahvaltı yok. Gece muhit gürültülü.

Lüks değil ama güzel

Fiyat performans iyi. Otopark nasipse olur :)) konum olarak taksime yakınlığı güzel. Oda gayet temizdi.

Skuffende

Sengetøj og håndklæderne var beskidte ellers godt nok for prisen

Lage ist gut, Einkaufsmöglichkeit (Lebensmittel) sehr nah , taksim Platz 15 Minuten zu Fuß, Aber ist laut

Hade vänta mej lite bättre,

Många att de hotel där i Istambul håller inte måtte, de ljuger för turister med fina bilder

Sehr tolle Unterkunft. Alles in der Nähe was man benötigt. Personal war super freundlich und hilfsbereit.

Hotell ikke like fint og regne som står på bildet

Hotell ikke like fint og regne som står på bildet,men personale er snille og greie veldig hjelp som de hjelpe med alt mulig beliggenhet er dårlig jeg anbefale kun for de som har bil med seg

Very good

We have been happy with the place. The staff is Nice and helpful. We Will come back agian

Super☺️

Her şey güzeldi

Yeterli

Gayet temiz ve konforluydu. Giriş yaparken iletişim sıkıntısı yaşadık onun haricinde odalar fotoğrafta göründüğü gibi.

Temiz ve guzeldi

Un petit appart sympa, équipé (réfrigérateur, poêles, couverts, bouilloire....)

Für den Preis kann man nicht meckern

Preis Leistung stimmt. Man sollte nicht allzu viel erwarten

Oda

Harika bi oda, cok temiz ve çalışanlar cok ilgili

Genel anlamda cok iyi

Cok iyi Ancak konum cok iyi degil

Otel cok iyi

Otel gercekten guzel sakin taksime cok yakin otel onunden gecen 7/24 taksi var sorun yasamadim

Nice and helpful staff. But the hotel was not so clean.

Det var vildt rent og servicen var i top! Placeringen er god

gayet güzeldi memnun kaldım kalacak olsam bir daha tercih ederim hiç düşünmeden