Excellent team service in every element

Best SERVICE team in Kuwait and the World. Friendly and professional. It is a pleasure to return to the hotel…

Nice

Best Staff

The staff are extremely friendly with a high touch service. The rooms are large, clean, and modern. I will always stay at this hotel moving forward.

The hotel was great. The staff are kind and friendly. The location of the hotel and its view is great.

Very professional and attentive staff, hotel's management keeps high standards over the years. Starbuck's on the main floor, mixed cuisine restaurants (2) in the hotel, including great breakfast, and pool. Taxis are available in Kuwait so the transport is no issue.

Very great hospitality and customer service plus convenient location. A big thanks to Samer

Kuwait 2nd BT

1st time staying in Four Points by Sheraton Kuwait in Kuwait city. Spacious room with great services, allow my check out time extended for my convenience timing to airport. Thank you.

The staff, the food and the accommodations

Very friendly and experienced staff at the front desk and throughout the hotel, every question was instantly answered and every request was resolved on the first call. Service (housekeeping, dry cleaning, room service) was very prompt.

Great hotel and fantastic breakfast. The pool is amazing.

Decent Option

Good central option in Kuwait. Solid 4* with central location. Room is a little basic but comfortable enough and good size. Better than many other options in Kuwait. Breakfast is excellent. Not great value for money but nowhere in Kuwait is.

The location is excellent. Pool staff could have been more attentive to service. Reception and management staff are excellent

Trip was wonderful

Trip was wonderful

It was a wonderful stay punctuated by a most awesome and helpful staff. They not only cleaned the room every morning but then would come back in the evening and turn the bed down as they checked the room again. Breakfast was all you could ask for. I wish all my stays were as great as this place.

I highly recommend this hotel So clean and so friendly

very nice and unqiue location with well surrounding green areas.

Great Hotel

Great staff. Great service.

Modern, clean hotel.

Comfortable clean room and bithroom. Good pool and gym. Good breakfast, Good staff and service.

Good location. Good service. Nice and helpful staff

well looked after, great friendly helpful staff, looked after us even after checked out several hours earlier, liked the in room printer, free extras, complimentry airport schuttle

Your goto business hotel!

One of the nicest places to stay at in Kuwait if you're not looking for beach access! Highly recommended!

Excellent staff listening and supportive , prompt in snswering any query

Worth the money

Room very modern and clean. Price paid includes airport transfer shutter and breakfast so I think is very reasonable. Only complaint is house keeping rang the bell at 830am

Recommended hotel in Kuwait City

Good hotel centrally located in Kuwait City. Got a clean and good sized room. Big plus for silent and well functioning a/c in the room. Breakfast is nice with a good selection and very well presented. Staff observant and very helpful. Will book same hotel for my next visit.

Good stay

Good hotel, ok location. Good breakfast and fantastic service.

Very Clean Hotel

Nice hotel Very Clean and decent price. I highly recommend this hotel to stay

Nice hotel in good location

Hotel is nice, clean and convenient. Perfect for businessmen.

Excellent hotel in Kuwait

Four Points is really a great hotel. The hotel is very clean and well maintained. The service of the staff is excellent and they are very helpful. I usually stay at this hotel when I am in Kuwait. The room I had this time had an excellent view with full glass windows on 2 sides. I would recommend this hotel to anyone travelling to Kuwait.

The hotel is in a great location - walking distance to local souks and short drive to most government offices and local businesses. The gyms are well equipped, well maintained and accessible 24 hours - as are the swimming pools. Staff is excellent and helpful. Breakfast is decent - be sure to try the omelette station. Airport pick-up and drop-off service is efficient. On the con side, the hotel is a little pricey but not any more than comparable hotels. Parking is sometimes tight but there is complimentary valet service.

DOUBLE charge and not truthful extortion

The hotel said and wrote that early check in is possible "based on room availability". Room was available. Early check in was denied based on "not available room" UNtrue reception desk staff communication. I asked for the Manager and then room was available and early check in was possible. BUT at time of check out, a DOUBLE charge of full night payment was demanded by the hotel at the time of check out EVEN though I had already paid FULL night payment to Expedia.

An amazing hotel in the heart of Kuwait City

The hotel is amazing, best service you can get in Kuwait . The room service and maintance team are very fast in responding . And the idea of having a full fledge Starbucks in the hotel lobby is just the cherry on the cake

Sal

Average hotel

Great stay

Room cleanliness was great The internet was good and for three devices The receptionist was helpful and kind (Mr. Samer) Late check out provided

Nice hotel at the center of the old town.

Near by the beach and at the famous Street of Salem Alsubah, good experience staff.

رائع

بداية انا من محبين الفنادق وجربت اغلب فنادق الكويت وهذا الفندق يستحق وبجدارة من ناحية النظافة وسلاسة تسجيل الدخول والخروج ومن نظافة المسبح والسيرفس وعيبه الوحيد هو غلاء سعر الغرف وعدم عمل عروض او تخفيضات على اسعار الغرف انصح به مع التحفظ على السعر

Convenient, Clean and friendly staff

I am a frequent traveller and this is the 1st time I visited Kuwait City and stayed this hotel for 1 night only. SPG Group hotels are always good standard and staff are attentive. Overall the hotel standard and quality are good and I will stay at this hotel again when I come to the city.

It is one of the best hotel I've stayed in. I felt at home away from home. The courtesy of the staff is the highlight of my review, from the moment I arrived to the time I arrived to the airport. I'd strongly recommend it for everyone traveling to Kuwait.

Excellent hotel in every aspect

Impeccable in every way. Excellent staff in the restaurants, gym, front desk, concierge, drivers, room service, and house keeping.

Excellent hotel

Excellent hotel

Great for short stay

4 Points is my first port of call as it meets all needs for a brief stay. Service being key.

fabulous room, location and swimming pool

fabulous room, location and swimming pool. Great staff, great iranian restaurant

Great Service

Great Service thankyou

Excellent business hotel

The hotel is very good. Staff are friendly. Room is spacious, the gym and pool are excellent. Breakfast was very good and the Italian restaurant was excellent and very reasonable. Excellent hotel for business. WIFI is excellent. All in all very happy and would definitely recommend this hotel. Note that the mall next door is terrible!

Great business hotel.

they were certainly looking after my comfort. At one point in time, they offered to have someone go to pharmacy to pickup some medication for my cold. I love the glass of lemon and the hot towel I received when I walked into the door.

Nice hotel well located, modern, excellent gym

Nice stay, friendly staff, beautiful pool with a view on the 45th floor. Gym also with top view and modern facilities. Buffet is pretty good as well

Excellent business hotel

4 Points remains first choice for stay in Kuwait. Service is good and it is convenient for meetings.

Top notch service, excellent hotel

Great value and excellent service and amenities for business traveler.

Great location and value for money

Had a nice stay.

Great business hotel

This was my second stay at the 4 points. My room was in the new tower, and was very clean, modern and comfortable. The breakfast offers a good selection, and the gym and pool facilities are very impressive. The staff are the stand out of this hotel however; from the airport pick up to reception staff everyone was so helpful and friendly, and nothing was too much trouble. The only let down was the food in the main restaurant; I had steak and it was poor quality and over cooked.