Nice 5 star hotel with pool parties

Not family friendly, hotel turns a blind eye to all the “lady workers”. I was solicited in the lobby of the hotel MULTIPLE times. I heard price negotiations outside my room between a "provider" and guests. The phrase "how much" was all i heard in the pool area.

This place is more for single people. Not for families

The hotel was in a nice area easy to go, many dining option. Room clean and big but never choose twin bed, very small tiny beds. I loved the balcony. But very busy hotel if u are looking for privacy and quiet this is not a good choice you cant relax on the swimming pool, every day is busy any ppl can enter the hotel facilities. they give us a late check-out till 4 because we checked in late this was good thing our flight was late night.

Best

ALL POSSIBLE STARS

Housekeeping cleaning the rooms after 6 PM shower drain it wasn’t working properly

We gave a two star rating only because it is unbelievable that as an international destination this hotel does not offer English channels on their TV. There were only Arabic channels and staff could not help us. This is a big issue when you are staying many days. The hotel excelled in all other areas and was a lot of fun.

Extremely nice

Ok.

The hotel was good but not the best.

This property absolutely exceeded our expectations! The staff is super friendly, the view is GORGEOUS and it’s so clean!

Good service

The best hotel

Nice place to stay

Very noisy nights. The noise from the entrance of the hotel is bad. Cara honking and reving. The area around the pool isn’t that organized.

Good

This hotel had the fun luxury vibes I was looking for and did not disappoint! The pool parties, the restaurants and the night clubs were all vibes! It is a stunning hotel and the balcony views are amazing! I celebrated my birthday at the hotel and was hoping for an upgrade to a suite, but that did not happen! :( Overall, I really think the hotel could have done more to make my birthday feel a bit more special. Also, requesting pick up from the hotel through Uber can be challenging due to the routing to get to the area/hotel. Those were my only critiques, but I would definitely stay here again! It was a near perfect hotel to celebrate a birthday! :)

Building works non stop and car park wars throughout the night

Love this place. Great service

Property was beautiful. Staff was very friendly and attentive.

Service was very slow but overall was decent, I felt there was too much security everywhere and felt a bit Congested.

Fun hotel

Fabulous hotel

This is one of the best hotels in Dubai...only problem is the breakfast buffet recycles the same food day after day. They don't change anything nor have options.

Excellent Stay at Five Palm Jumeirah

We had an overall wonderful stay at Five Palm Jumeirah. The hotel is beautiful, and the rooms are spacious and well-appointed. The check-in process did take a bit longer than expected, but we were happy with the upgrade we received, which was a nice touch. However, there was one issue that stood out. One of the staff members was quite insistent on not allowing my wife to check in because she had forgotten her ID. Despite explaining that I could have someone bring the ID later, the staff member was firm in saying "no," which felt a bit unaccommodating and unpleasant. Fortunately, after speaking with the manager, the situation was resolved smoothly. He was very helpful and ensured that we were checked in without any further issues. He also arranged for the ID to be submitted in 2hrs which we did. Overall, despite this small setback, we enjoyed our stay and would definitely consider returning. The hotel itself is fantastic, and the manager's assistance really turned things around for us.

Loved it so much!!! Safe and so much to do!!!

Nice Property!

Good

Top tier

Very nice and welcoming definitely worth the money absolutely coming back

I wouldn’t recommend this hotel unless someone wants to party. This hotel customer service is horrible. The staff helps the locals better than the actual guests staying there. The first day of checking in I had issues but the front desk manager made my stay a little better. Until I ran into the pool staff which was horrible. I asked for help multiple times and was ignored then finally a manager came and offered to remove my food from my bill like that was supposed to fix my problem and it didn’t a simple I apologize and how can I fix this. Like the staff stated people only come to this hotel for vibes not customer service. I will not be returning

Great place

Clean in room dining 24hrs lots of restaurants and activities on the resort

Excellent Stay at Five Palm Jumeirah

Excellent experience at this hotel. All the staff greeting you everyday just walking down the hall and asking if you need anything. They go out of their way to not say no to your requests. The property is beautiful and very lively and it seems that many people from outside the hotel visit the pool and beach facilities. It is expensive for sure, but the quality is there.

Beautiful

Fun for weekend stay … great beach facilities… Not a family hotel

Great experience

Great hotel with friendly staff and good location - this hotel is not kid / family friendly.

Too noisy and no like dubai

Amazing and beautiful hotel, i love staying here, always very clean

Hv

Hotel visitors need to be regulated.

Everything is ok

Great service and party atmosphere! The rooms were well appointed and room service was great 24/7. The clubs on site have good music and all the vibes!

Fantastic Stay – Highly Recommend! I recently stayed at this amazing five-star hotel, and I can’t express how wonderful the experience was. From the moment I arrived, the service was exceptional. A special shout-out to Aynoor, the front desk manager, who was incredibly helpful and friendly throughout my stay. She truly went above and beyond to make sure everything was perfect for me. The hotel itself is stunning – the food was delicious, the pool and beach areas were beautiful, and the lounge was the perfect place to relax and enjoy the atmosphere. Whether you’re looking for a relaxing getaway or a place to party, this hotel has it all. I would definitely come back and highly recommend it to anyone looking for a luxurious and memorable stay! Thank you again for an unforgettable experience.

Great experience couldn’t ask for more

Great hotel for partying but many of the guest are very rude.

This property was extremely beautiful. Everyone was respectful and treated the guest with respect. I enjoyed my stay overall.

An almost perfect hotel stay in terms of grandeur, space, clean, convenience & lively. All facilities (spa, gym, rooms, penthouse) were great & most staff were fantastic, helpful & friendly. But the Black female host at the FIVE beach restaurant & some of the security were unfriendly & bullish about not letting guests walk through the "dance party" to get to the private beach when the main alleyway was blocked. They made me feel like an intruder when they should have checked the room key for ID or provided a different access from hotel to the beach. Also there is no large swimming pool only spa pools where the IG guests pose for photos. One pool was closed.I won't be put off & will go back & hope for better because the majority of staff were the best I ever met,they deserve the highest praise but they were just let down by a few.

Great hotel!

Smooth check in process. Nice hotel

The customer service is really bad and the stuff is rude and the pool is dirty

Awful service Restaurants are ridiculously overpriced

Amazing property great view and amazing pool

Always my favourite hotel 👍

Upscale and luxurious. Everything is available. You'll even find a portable charger in the room if you need it when you go down to the beach/pool and tanning lotion and refreshments etc. Room service was delicious and always on time. Coffee in the morning and a meal each day. big menu where you'll find something for everyone. Valet was very experienced and not a single scratch on my RAM TRX (oversized pickup). luggage service was also great. they brought the bags up and unpacked it into the cabinets in the room (they did ask first). Reception was easy to communicate with. The pool is a one of a kind experience, and so is the beach. rooftop for dinner is also amazing. This place is a vacation in itself. go for it! not for families as can be noisy.

It was a great hotel, especially as we had left our other Dubai accommodation early. The Fice was amazing. Will stay there again.

I did not appreciate the fact i was given misleading information that the security deposit 1000AED/300.18USD taken when i checked into my room 107110 was not returned immediately and i had to call several days after checking out to discover Five Palms plans to hold on to my money for 14-21days when i have left Dubai They did not send any email to confirm their intentions to hold on tomy money,it is extremely off putting

Excellent service, will be coming back!

Really nice hotel, I had unpleasant experience with the stuff. Got locked out of my room in underwear. Called them to bring me the new key, they insisted for me to come down half naked to bring them my documents (which I didn’t have with BECAUSE I GOT LOCKED OUT) . Had to come down undressed, it was really embarrassing, never experienced anything like that in my life…

A lot of oustiders

Stupendous stay, highly recommended

Everything was outstanding. Above average for everything. Had an amazing time. Service was outstanding! room service amazing. I will stay there again.

Amazing stay. Top resort in dubai for partying and water sports!!

Amazing hotel and help from the general manager to get a room we wanted for my birthday, the best accommodation

Rr

Nice hotel but very loud at night the quality of people very bad ! Most of them very young and drank and a lot working girls all around

Nice area

Your service is very bad

They wake you up even if the room is on DND!!!

Everything was great but they don’t give your privacy I put my room on Do not disturb and put the sign out yesterday, after arriving from late night flight, we went to sleep very late / early morning but they ended up calling my room and waking us up. When asked they simply just said they wanted to clean the room. It is absolutely ridiculous. Even today on the day of my check out I had requested for late checkout they ended up calling me at 11:00 am and waking me up. They are not sorry about it either and said I have 1 hour to check out!

Great service

Good hotel. Beach was best main pool too busy/noisy

I can’t believe I have no word to say I think is the only one the best place in Dubai I can only say just thank you so much from everybody and I will see you soon. We will be back.

Very nice and fun , we loved it

Very nice and safe

I got terrible bed bugs . Or was bitten multiple times by something .

Charged my credit card twice for a fee I paid in cash. Unresponsive to my requests to refund. Loud music every night in 3 am and hookers walking around in the upstairs “club” trying to pick up old men with money. Not the best spot for a honeymoon.

What a horrible property and staff. To keep it short, it’s full of malpractices from day managers to overnight shifts. They accessed my. Room went through my stuff at 2am! Under the excuse of a system glitch. Called the police. One of the worst supposedly 5 star. It’s not even 3. Also if you are a family, or a solo traveler looking for a bit of a vibe and clean classy environment- this is not the place for you. Would never dare to stay here again.

Very live hotel….. lots of entertainment…. Very well situated

Had a horrible experience staying at this hotel. Expedia was very misleading with the pictures and description about the two bedroom residence. The description claimed that the two bedroom residence had two king beds; however, that was not true at all. One of the beds was close to a king bed but the other was hardly even a queen bed. This really put me off because the description claimed something else. The description clearly said that the residence had two king beds. At the end of the day, it is not okay for companies like Expedia to post misleading reviews in order to prompt people to book. That is extremely unethical and wrong on your part. Rest assured, I will not be using Expedia for any future bookings after my experience this time.

Service was the best

Overall a great resort

Great experience

Mixed

Asked for a twin room and got a room with 2 single beds - was expecting two doubles - bedding did not fit properly. Rooms on the front are very noisy - think cars all night doors banging and revving engines - we were on the first floor Lot of other guests coming back late banging doors and thumping music - not the hotesl fault. Not restful but staff were lovel

The entire place

The front desk staff Ms jasmine and Ms Ankita were very helpful

Watch out for them double charging you. Have them settle the bill before you checkout the hotel or they will not refund you your money back. P.s. pool party is the obly attraction to the hotel n thats highly overrated.

As soon as I booked this hotel I knew I was going to love it and it was lived up to my expectations. Everything was amazing. Thank you to all the staff at FIVE Palm

This was my first trip to Dubai & staying at the five palm made it even more memorable. The service was exceptional. The staff were all so polite and helpful. They were accommodating to all my needs. I also loved that there was always something to do at the hotel. I will definitely recommend to others and return. Thank you for making my 35th birthday memorable.

Only take sea view rooms..the other rooms not good

The junior suite city view are so small and not have a good view ..

Staff was amazing. Always making sure you had everything needed. Very pleasant, professional & amigable.

I loved my stay

Very nice hotel. Chill vibes. Food was amazing. Workers are very friendly for the most part. Pretty accommodating

Great hotel perfect for luxury and party

Very clean hotel, lots of amenities. Party vibe hotel.

I cannot wait to stay at the Five Palm Hotel again!

N.a

The service was terrible and they try to Chan the you for services you do not get.

Love the pool parties. A family pool where family can swim together with their children would be excellent. That was my second stay at the hotel with my family and I would stay there again.

It's about bad service across the hotel and all its facilities. Its those small things that creates an experience that are completely missing! It seems the management have given up on being a hotel and are content with being a pool party venue, with rooms just there to accomodate the needs of the "specific" crowd this party hotel attracts!

Overpriced and overrated. Checking menu prices before booking a room. By the pool, and at the bars, there’s nowhere to sit down without paying for the table. Thailand can be a more affordable travel destination, offering various options to save money. Have a great trip!

Nice environment on every service we got. Kind and willful to help