Horrible stay

The clerk was extremely rude to me when I asked him a question. I walked into my room and it was ice cold and I turned on the heat and put it up to 78. I left for a few hours and when I got back it was still freezing in the room. I went down to the counter and asked about it. He came down to my room and went over and felt in front of it and told me that is as hard as the fan goes. They did not put any salt on the sidewalks after an ice storm.

Very bad

Hotel is very old, poor maintenance, room was not clean, after i check in i left and came back to find a pair of fake eye lashes on top of the phone and night table, i went to the front desk and the guy told me nobody went in my room, came pick them up with his hands and didn't even clean the night table, i had to used hand sanitizer to wiped the table.

It was clean and the employees was nice and polite

Cheap

Run down hotel. Sheets and linens were stained. Indoor pool was ice cold. Breakfast selections were less than limited.

I like that it was close to a lot of restaurants and locations but, staff were average and place did not half wifi and breakfast was very poor, not enough towels and not very helpful at times.

Very dirty and old

Hotel was rather expensive for the experience we had. $140.00 per night in Fort Wayne Indiana. Old property, very poorly kept. Windows and glass dirty. The lobbies and reception looked nothing like the photos on Hotels.com. We had to wait about 10 min each time to flush the toilet and needed to flush at least twice for all to drain.

This room was absolutely filthy. There were mouse droppings and dead bugs. I should have known when i read the sign at check in. It said no refunds after check in. Save yourself from getting sick and stay somewhere else!!

Seen a review about bed bugs and not verry clean in room

We did not stay here. The gentleman that was at the window was respectful and asked if we wanted a different room or a refund. We took the refund. There was a bed bug on the pillow and sperm on the wall above the bed.

Three star

The property was clean and had a microwave and fridge. It was disconcerting when the desk had plexiglass to check in.

Asked to pay cash for the room was told could do that the next day had to put down 50.00 dollar deposit was told not to loose the receipt needed it for next day to have money put back on Card. Checked out the next day told my self and my husband he never told us we could pay cash it went on the card we held the room with showed him the receipt to get the credit back for the deposit he said it would not be charge to my card and he never told me to show him the recipe the next morning for the refund. Not sure if the management has a memory loss going on.

On The Road

Great stay for the business traveler.

The keys didn't work half the time, front desk worker seemed to be inconvenienced when I would ask for something. Door locks on the side did not unlock with key cards.

Television channel selection is strange. Unable to access any major news networks. Channel guide provided is useless.

Soiled towels were left in the room. Chips nicks and marks left everywhere in the walls and flooring. Complimentary breakfast was only until 0900. Only 5-6 Tv channels. However the value was decent!

Great stay

Clean,quite, very nice ans helpful staff...

There wasn’t nothing I like bout the property,the property dirty smell bad bed bugs and bad customer service .The guy was there charged me $20 cash extra to let me get in the room plus He took my deposit money he don’t give it back cuz my kids 2 years old was coming with their mom to see me in the room I need my full refund back thanks Expedia ya need to move this place out of ya app because even on brooking.com they only have bad reviews ,baymont south is the bes hotel clean good customer service but this Fairbridge in Fort Wayne is the worse motel Never been and never again thanks Expedia

Okay

Great Value

I travel to Fort Wayne often for business. I've stayed here several times. The hotel is clean and safe and very affordable. I will stay here again.

Nice

Great value.

Great stay for the business traveler that needs a clean affordable hotel room.

Well let’s say from the first we pulled into the parking lot it was not kept up well. Then I did get there a few hours earlier and nobody at the front desk had to pick up a dirty phone to call for front desk and a very very rude man answered and was very short. I was early told me to come back at check in which was 3. So left and came back at about 2 for check in mind you my room was already charged from my card to find out here I also had to have a security withold of 42.99 and it just didn’t get any better from there. My chip on my card was having troubles too I wasn’t expecting that kind of charge. So after getting that fix he was nasty about giving me the key to my room which was disgusting!!!!!! I took pics of a broken latch to the window which worried us cause we were on the first floor so it would have been easy to slide the window open and get into our room. The window did have 2 latches but ya both busted got pic. Then we checked beds for bedbugs to see they did have an infestation of them but we didn’t see any live ones saw they tried to eliminate the problem. Our sheets had makeup stains and other stains as well it was just gross. The bathroom omg lol the faucet to the sink spewed water and the flooring didn’t even match to connect and right on the front of the toilet was a very very soft spot. Again just dirty got pics. This was just a quick 1 night stay but I wouldn’t stay here ever again and I’m not happy about losing money on this property.

He asked me to cancel my reservation after walking in. He didn't want anyone there looking at the place first.

Great stay for the money. The hotel is always clean and the staff is very accommodating.

Have stayed at this location on numerous occasions, unfortunately this time there was a couple not so great conditions. The biggest issue was the corridors smelled bad, like sewer gas. The room itself did not smell thankfully, but it had some cleanliness issues. There was garlic butter from someone elses stay in a drawer, along with someones phone charger which led me to believe that the turn over of the room could have been better. I did not mention any of the above to management because I assume if they could have done something about the smell it would have already been taken care of. Like I said we have never had an issue at this hotel before so was a little surprised this time. Hopefully just a bad day for that location!

HORRIFIC!!!!!!!!!!!!!!!!!!!

Horrific! Rude, smells awful, NO amenities open. STAY AWAY - Don’t go there! Did not stay night! Ghost town, scary empty.

Great service, friendly staff

Nice

Don’t stay here

Place is dirty and run down. Nothing works and there are almost no amenities.

The hotel definitely needs to be updated, and the breakfast is very limited.

Typical run down hotel where they can’t even wash the sheets.

Bad

Friendly and knowledgeable staff.

I am close to 60 years old and have traveled extensively, so I have been to a lot of hotels in my lifetime -some 1 star some 5 star when it comes to amenities. But this by far was the dirtiest most unfriendly place I have ever been. If they let me, I will upload pictures of the bathroom sink/faucet and what I wiped up behind the faucet, the toilet, the dirty sheets and the moldy fridge that didn't work. I complained 3 times when I checked in late at night and even offered to clean the room myself if they gave me cleaning supplies. The owner/attendant claimed it was clean even when shown the filth. He said I wouldn't even get this kind of clean at a Hilton. I had reserved 2 nights, and tried to cancel my second night, as I couldn't even sleep well with the dirty sheets. He refused.

Do Not Stay Here!!

The hotel lobby smelled bad from the time we entered into the building. The room smelled bad, and was dirty. All the mirrors were dirty, we had to use glass cleaner just to see through them. The night stand and even the pictures had hand prints all over. The floors was disgusting, the towels were thread bare, the room door would not lock. Just an overall horrible experience. Do not recommend!

The man at the front desk was extremely rude, and then they are trying to do some fraudulent actions by saying we left all kind of bags in the room and will be charged for it when we left absolutely nothing in the room which we know for a fact due to we were staying there for 10 days till we moved into our new apartment.

Convenient, easy setup, low end

Convenient, esay set up, low end

Easy to setup. Convenient low end

Do not recommend to ANYONE!

We checked in, the gentlemen at the desk was very pleasant. Walked into the room, sheets/pillow cases were dirty. Hair all over bed, there was a wad of chewing gum stuck to the headboard. Went back to front desk, asked to switch rooms. Again gentlemen at desk was very accommodating. Went to second room.. the floor by the shower was spongy, like a springboard. The towels were so old they they were almost see thru. When you turned on faucet in bathroom, water came out the side of the wall. There was 1 (ketchup size) packet of "shampoo/conditioner", there were 2 (ketchup packet size) soaps. At this point the fact the pillow cases were cleaner then the first room & we had an event to get to.. we stuck it out. Coming backbto the hotel after the event I wanted to check out the fitness center. The first and only thing noticed was a very thick layer of dusts and scraps of paper towel all of the floor. So that was a no as well. Even with as pleasant as the front desk man was, I would not recommend this hotel to anyone. Ever.

Great stay!

Great stay for the money. I travel here for work frequently. And the Fairbridge is always a great experience.

Love the hospitality!

The married couple that runs this building are amazing. We frequent here often and for the price its what you would expect. They offer the basic breakfast but the service and hosputality they have by far passes everything! Ill be a customer of thiers for a long time to come.

People at the front was unwelcoming and unprofessional. Rooms weren’t clean.

Great stay for the $$$

I travel to Fort Wayne often for work. This is the best hotel I’ve found for a great economical comfortable stay. It’s perfect for the business traveler.

was charged a

The rooms, towels, everything was dirty. Hallways were barely lit. We left after 5 minutes and stayed at another nearby hotel, even though we lost our money cause we prepaid.

This property met my expectations for a hotel under 100.00

Average stay

Lobby is nice. Dining area nice. Limited breakfast options. Beds firm.

Single night stay with the girlfriend. The room was clean and comfortable enough for the price. Probably the best choice for the in the area.

A nice property at a reasonable cost. The staff was courteous and pleasant. Would stay here again when in the area.

Property as a whole was not to bad. There is a funky smell when you walk in the front doors. Rooms were clean. However, if you have sensitive skin then bring your own sheets.my husband broke out in an itchy rash with welts after sleeping in bed. (Not bedbugs, I throughly checked 10x) and I had nothing. Pool was closed,vending machine empty and ice machine dirty/rusty looking. Staff was nice and accommodating. Weirdly though you have to bring your 2 dirty towels to the front desk if you want clean towels…..

Honestly for the price, I’ve not had a better stay. This could easily cost much more. Clean rooms, nice facility.

You can do better

Very few people staying at this place the weekend we were there. The parking lot was not plowed with 4 -6 inches of snow... all other hotel lots were plowed. Breakfast was real weak. The pool was not open. This place is tired and needs a face-lift.

Long story short there is no pool even though they have it listed as having one. Staff is friendly. Would work good for a one night stay but after that prolly won’t worth the hassle. No frills kinda place

Got charged for a check in I didn't even check in at

Nice and quiet place. Spacious room. Room was a little dusty but the bathroom was clearly wiped down and clean. Actually ended up extending my stay at the front desk with zero issues. Would stay again and plan to.

Poor stay

Not vary good people running the place

Manager and wife were really cool the room was not cleaned properly and in the microwave there was a plat you can tell it was from Thanksgiving in the microwave with mold all on it. I had to clean and vaccum the room myself. I think i shoud get another stay for free or a partial refund.

Avoid at all costs.

The first room they gave me was filthy. The carpet was awful and probably wasn't vacuumed in months, the bathroom still had used soap in it, and the bed had long blonde hair all over the bed spread, and short black curly hairs between the sheets. I was moved to another room that was maybe one step above. The carpet in the second room was probably vacuumed a week or two earlier, but still had debris on it. At least there wasn't pubic hair in the bed. The second room had an unplugged refrig, so I asked the manager why it was unplugged and he told me to just plug it in and it would be fine. Turns out the reason it was unplugged is because it makes a loud noise every time it starts up so you can't sleep. Not only that, but the wall unit heater made a loud rattling noise every time the fan turned on. I I didn't get much sleep. As a side note, the pool was also closed. I won't be staying here again.

It's ok for one day stay!

The property is attractive and clean. I was concerned that there were very few rooms filled so checked other reviews. Many said the staff and owner were rude and unpleasant. We didn’t find that at all.

what I assume were family members all gathered for many hours in the evening to sit around the lobby area and chat, LOUDLY!

The property could use some updates.

Don’t stay

The guy at the counter was very rude room was not clean and there was bed bugs

Nice ,quiet in fort wayne for work this week would stay again free breakfast and coffie

Steer Clear!

This was the absolute worst hotel experience of my life. The clerk at the desk was incredibly rude during check-in and refused to give us extra towels until we had "turned in the ones from the room" which were dingy, thin, and tiny. The whole place was filthy, both in the common areas and in the rooms, it was noisy, smelled off, and there was something that appeared to be dried blood on the wall.

Terrible service. Front check-in staff who went by the name Dave was rude and miserable. Had to change room once because it wasn’t cleaned, hair all over the bed and room was dusty and had a bad odour. 2nd room was slightly better but not by much, was too tired to change rooms again so went to sleep by laying on top of my own clothes as I don’t think the sheets were cleaned. Will never stay at this property again.

Great value!

Staff was rude at check in and checkout. Posted breakfast times were wrong and web times wrong, so we missed breakfast (1/2 the reason we picked this location). Bed clean, but carpet, air conditioner, shower were all dirty but not gross. We got a low-cost room with a low-cost result, likely would not stay again

Staff was very rude. I told them 2 people and they immediately called my room when my kids were helping me with my bags to question why there was so many people. I wasn’t in the room but for 3 mins before they called. And then my daughter that was staying with me came to the hotel and did not have key. The man would not let her go back to my room until she called me. She called and I said to come back and he wouldn’t let her and made her wait outside until I came to let her in front lobby door.

Okay value. Nothing that good or that bad. It was a clean room and bed and had a working shower. That’s all I need. But I’m very low maintenance.

Where to begin…the overall appearance was like it was rent by the hour motel. Weed filled the hallways. Bathroom in the room had a used towel. Floor was coming up in the bathroom. There was graffiti on the stairs. The air conditioning in the room was blowing cool air but not cooling the room. We didn’t even stay the night we just left and went home. This was our last resort to try this property as most other hotels were booked last minute. I know it takes a lot to run a business. The staff was super nice and helpful checking in. Just wasn’t what we expected from the photos we seen.

Never Staying Here Again

This by far was the worst hotel stay I've ever experienced. No elevator so I had to tote all my luggage up a flight of stairs. The breakfast was mediocre at best. Waffles, cereal and honeybuns. Nothing healthy or no protein. I guess you get what you pay for. If you stay here make sure you read every single sign. I had my family come visit me at the hotel. We went by the pool, no one got in the pool but they still charged me an extra $15 per person that went to the pool area. They wont say anything to you because they want to take your deposit. Don't ask for extra towels, they want you to bring all the used towels to them before giving you clean towels. The staff is rude and won't greet you. If you say hello they stare at you. So, when you stay here, be prepared to have your deposit taken, not to be greeted when you walk in, use the same dirty towels from the day before, eat nothing but carbs for breakfast, oh and make sure you have good strength because you will have to carry all your luggage up a flight of stairs.

this picture is to bright the hotel is not bright at all. Cleanliness sorry it needs to be clean vacuumed and scrubbed. I honestly did not feel clean at all. Beds hurt my hips and back the first night. Did not feel family friendly as my kids were playing in the hall way mind you during the day time 2pm and were told not to and they are not allowed any where but where their was at. Sign in front that says no partys in the lobby. My family were their for a sport tournment . so that took away from the experience.

I was not provided with a handicapped accessible room as i thought i reserved. Was spoken to very rudely by the gentleman at the front desk when i asked about a room on the first floor or a handicap room. Was told there was no handicap room yet i took a picture of the door placard that did. Was made to walk up and down stairs which i have extreme difficulty with. Had to leave a day early due to room situation. Room did not have a toilet or shower grab bar as promised. I would like a refund because your listing and the actual hotel were not even close to being accurate

This place was dated but clean and comfortable.

Nobody at counter when he finally came he was RUDE!!! Unbelievable. Curtains had blood stains! Carpet was nasty. Chair had big stains. Bathroom area so small and dirty and old! Checked out after being there for 15 minutes and went to Fairfield Inn right across the street

Attention was good. Spacious room. Good area. Installations are big. however old carpets and furniture could use an update or deeper cleaning. Breakfast was only bread or waffles with nothing to add. However, overall was a good value.

The room had a odor and flooring needed updated. The continental breakfast left much to be desired.

The property was convenient...but there were other properties in the same area that were better. The "continental" breakfast was a joke. The managers/owners must have been burned by other guests as requests were met with additional conditions. Never have I been asked to give dirty towels before being given extra clean ones. The people in the room above us sounded like they were having a WWF wrestling match. Snack machines were only partially filled - not much selection. On the whole not impressed and would not recommend.

They are very nice 😊

I didn't like anything about the property. I felt it was unsafe. There was something bad going on in the parking lot. The room had a terrible odor. The front desk staff wasn't helpful. He didn't seem to care about the guest. Overall it was a bad experience.

The hotel has great amenities, like an indoor pool, free breakfast, fitness room, and laundry room. Rooms are very clean, and they include a armchair and a desk. I highly recommend this hotel.

I would not recommend staying at this location. Room was dirty along with mirrors windows and a/c filter. Entrance doors dirty and floors as well. For 4 days the same dirt on floors in foyer and hallway. Hard to locate any help

Management was very unprofessional. They entered our room using their digital key without knocking while we were dressing. They demanded that we check out by 11. We explained to them that we paid for two nights. No apology was given to us for their mistake.

Very nice.

Very nice, no frills hotel. Room had been recently redone & was very clean & bright. Beds were very comfortable. Economical for a short stay.

Room and hotel did not look at all like in the pictures. Room was not clean and had a weird smell. The hotel in general was dark, dingy, and not super clean.

Quiet and convenient. Clean room for a good price.

Worn, but in line with the cost.

Do Not book with them

had reservations for two rooms for this hotel they charged my card before I got there got to the hotel and they said they only had one room and had to cancel they still charged me for two rooms im still trying to get my money back

The exterior was in rough shape. Peeling paint, etc, but we had already booked so in we went. The inside looked better than the outside, so we felt OK about it. Then we were given room 104. It smelled like a wet dog that had been swimming in a muddy creek. What little water pressure the bathroom faucet had would come out through the knob- not the faucet. There was black mildew on both sides of the shower curtain. There were dirty towels left from the previous guest/s hanging on the bathroom door. I sat on the bed to take my shoes off. The sheets had holes and stains. When I belt over to take my shoes off I thought it was me feet stinking. Nope, I just got my face too close to the carpet. I hope the whole place isn’t this bad. It didn’t stink outside of room 104. No matter. We wont be back.

DEFINITELY would never stay here again!!!

Got in late to a very curt check in staff member. Got to our room and there was a bloodstained comforter on our bed, and then TV only had one channel. When my husband went to the desk to ask for a different room, bringing the comforter with him, the employee wanted to inspect the comforter for blood, instead of belie being my husband.

We had to pay a deposit of $50 and have not received it back.

Cool Place, Very Comfortable Stay

The lights in my room were connected to the outlet by the TV. It wasn't very helpful, but me and my friends worked around it. The owner was very helpful. They brought my friends and I more towels and even went out of their way to silence a loud neighbor. I appreciate that kind of respect from business owners.

comfy

Person checking us in was worried about guests coming to see us

Staff was borderline rude. We booked online as 2 adults, but had a 6min back and forth with front desk trying to accuse us of sneaking in pets and kids?? This place is aging without upkeep. What used to be breakfast bar area had sign taped over with nothing offered. Lights in room were mismatched. Most motel 6 would be better than this place.

Semi parking allowed. Great value!

Excellent value, Clean, and Allows for Big Truck / Semi Truck parking. A life saver!

Horrible Customer Service

The hotel cancelled our stay on their own then the manager was yelling at us over the phone.