Convient location right off the main road. I stayed for a night so didnt experiece anything else. There was also a very distinct smell around the entire building. I didn't really mind it but i know others may look down upon it. Other than that it was a great place for the price. They off appliances like fridge, microwave and stove top. Cleanliness of the beds are always my main concern and they seemed very clean and new.

There were bugs everywhere

Very comfortable and clean bed, besides that, the appliances are really old and not well-maintained, sink needs repair (water spill around the faucet during use), toilet flushing mechanism needs repair (water won’t stop flowing into the reservoir after flushing, must be stopped manually), mildew smell inside the room, visible cracks with termites infestation in some spots along the bottom walls.

👍

👍

👍

👍

👍

A spray technician needs to come and spray the pest are getting bad

👍

Cockroaches in the room.

The website said absolutely no this about a deposit that was more then the actual room. Plus the deposit was not returned and they said it would come back in 24hrs. They told me if I choose not to pay the outrageous deposit,that they did not have to refund my money at all. We call this here "highway robbery"

Y

Fastest

Too many roaches

Several roachs crawling around… refrigerator dirty and had rust all over…counter tops chipped baseboards old and warped

The staff was very helpful and friendly. The room was very nice, very clean. Will stay again.

The property is convenient for getting around Charleston

Nice

Close to everything

never come back again in this place

👍

The staff is cool and friendly and very helpful

Worth the stay

The staff is cool and very helpful also the location is convenient to get around

Good

Not a safe place for a single person (woman) I was a bit apprehensive at first but being from NY I made it work stayed 1 night

Nothing

Was good enough for me and I always complain 😂

The area had very much strange activity and strange people walking around at night. Also our first night in the room seemed nice and clean but the very next day there were roaches in our room popping up from almost all areas of the room. We tried to get our room switched but they had nothing else available. Definitely would’ve gone somewhere else if I had the money and time to do so.

Convenient

Decent

Great staff great experience

This place stunk. There was a cockroach in my room and I want when I'm there for ten minutes. However a positive about that, the staff member on duty changed me to another room immediately which was cleaner and more acceptable.

Great

I love the customer service. Christina was very helpful and patient with me from the beginning. I disliked the fact that the rooms had roaches.. This place needs to spray for infestations monthly..

Upon arrival I noticed loitering around the property. The lady at the counter was very nice and supportive. After checking in and entered the hallway I noticed a strong presence of cigarette smoke. I entered my room and went to shower. I went to pull the lever at the bottom spout and noticed it was loose from the wall, shower head leaked from the threads spilling water out the shower, tub drain dirty and clogged, one towel had a brown stain (disgusting)… desk light didn’t work and tv didn’t work. I continually worried about my vehicles safety.

They tell you when you get there it’s an extra $109 smoking deposit, we will see if I actually get it back. The floor in my room was slipper like it was covered in grease! The toilet and shower were both broken!

The staff was courteous, friendly and went above and beyond to satisfy my needs came into Charleston for a funeral from Springfield, Georgia. You’re night staff and day staff or an asset to your company. it’s hard to find good customer service these days❤️

Think twice before booking here.

I was charged an incidental fee that was outrageous. Also told the incidental fee was to be paid in cash but would be refunded to the card I had on file to make the reservation which sounded shady. Online 1st got one price got there to check and was charged 3 times the rate I made the reservation for. The front desk worker was very unprofessional arguing with someone on their cellphone while ignoring that I was trying to check in for over 20 minutes until I left and went somewhere else

Locals that don't live on the property won't let you enjoy your stay. It's like we were an inconvenience to them, so we sought lodging elsewhere unfortunately.

Friendly staff.

Expedia booked me for one night at Extended Stay America, but Extended Stay America actually doesn't book for a single night anymore. So Expedia defrauded my kids and me. Wish we had known that before arriving at Extend Stay America at 10 p.m. and being turned away. Expedia sucks. Please contact me about my refund, which still hasn't come through

Smokers throughout the hotel including staff. Puke in front lobby. Trash in elevator. Roaches in the room.

Dirty

Trey and the staff were great.

This place is absolutely disgusting. There were cockroaches in my room, the heater smell made the fire alarm go off and it’s in a very unsafe area. On top of that - you have to pay a refundable incidental fee that is twice the price of the room. There are no incidentals in these rooms - bare basics. I asked the front desk person when I would receive that money back and he said the very next day it would be credited. That did not happen so I just called over there and the person that picked up the phone said it would be anywhere from 2 to 10 business days. I have never heard of anything like this before. Do not stay at this property!

Good

The pic on the internet shows a very different reality, honestly we got scared wen we got there, the smell of cigarette and weed everywhere, is gross dirty, we’re glad was just one night We never come back again

receptionist was very kind

After booking the hotel and paying, I get a phone call from the property stating that they are completely sold out and that I need to seek reimbursement. After no resolution, and no refund, however, was assured that it would happen, and it was just all extremely inconvenient that I had to find another hotel, and that the issue is still not resolved and outstanding.

We left after 10 minutes in room. The hallways and elevator on the way to the room were dirty and smelled. The room was dirty and had bugs on the floor dead and alive. We will call expedia later about a refund. Would not recommend this place at all. Man at check in desk was accommodating.

Shocking

Was shocked there were no items nor coffee pot. Cupboards were empty except for a couple dead bugs. The bathroom sink was partially plugged.

Stinky

Room was awful! Floors were sticky, hair on all surfaces, and something splattered on the TV. Smelled like a boys locker room.

The young man at the front desk was so polite and very professional

The rooms need serious upgrade.

Don’t go here, it’s a cheap roach motel. We had to move to another room because there were puberty hair still on the sheets. Horrible! The staff was nice! No iron because everyone “stole” them according to the staff. Never again it was like false advertisement! We were so happy to leave!

The property was dirty and had a distinct smell. it was also in a noisy surrounding near the railroad and airport which made it hard to sleep. We also only slept there for one day and didn't get a refund for the other three days.

My stay here was very pleasant. The staff Tre, Christina and Jessica are excellent and that really made the stay even more pleasant.

Tre, the front desk clerk did all he could BUT he had to run to 6 different rooms to find out which one had 2 beds which I had reserved. He seriously RAN to them. He came back and said he found it and all he had to do was wash the floors. HE HAD TO WASH THE FLOOR??? The owners, and managers need to step up! The front desk clerk cannot do everything by himself. Thank you Tre for trying so hard and working so hard. This place does not deserve to have you as an employee. Needless to say, I DID NOT STAY AT THIS HOTEL.

Hair on the bed and in the bed, the 3rd hotel ive ever walked out of ( the pics online are a joke) i want a full redund for the portion charged by expedia

the front desk clerk was so cheerful and helpful. I think her name was Christina and deserves to be working at a property in better condition

For the price to stay for 1 night it was extremely low quality room and hotel. The hotel smelled pretty bad in the hallways and the sheets in the room smelled too. Everything in the room also made a lot of noise. The bathroom (drips coming from the bathroom air vent), AC unit coming on and off every 10 mins to cool down the room, the walls are paper thin and the floors are hardwoods so you can hear everything and everyone inside the hotel)

No room at the inn

No reservations and no room. We needed to scramble and find another hotel

The toilet stopped working because they had some kind of automatic limit thing that was supposed to allow so much water. The floors were grossly sticky. For an “extended stay” it came with no cooking supplies. I.e. pots, pans, cook ware.

Decent

Not Recommended

We will not stay here again. I knew that we would be arriving late at night so I called ahead earlier in the afternoon to let the front desk know. They said the late arrival around 2-3am would be fine and they would note it on our reservation. We arrived at 2:30am to find that the front desk had us listed as a no show and had already charged me for the room. They also did not have another double room available as I had booked and paid for. After fumbling around with papers on the desk, the clerk check the registration in their system and found the note left earlier in the day that clearly stated when we would be arriving. After questioning how the problem occurred, the front desk admitted that they did have another double room available but it would take 30 mins or more to clean. It was already late and we had to get an early start so anymore wasted time was unacceptable. Eventually, the front desk agreed to move a sleeper sofa into a single room. When we finally made it to the room, the sofa took up what little bit of floor space was available to move in the room, the sofa did not have a mattress on it and the frame was dirty. This place is in serious need of repairs and management.

It says free Wifi, but in order to get Wifi we have to call tech company, long waiting, and they ask all kinds of information of device you use. I gave up using Wifi.

The property was in a state of disrepair and has an extremely severe bug issue!

Horrible nasty and infested with roaches

It was horrible this place needs to be inspected the roaches are the worst I have ever seen. The building smells like the back side of a dumpster. Please stop and don't go here . This hotel needs to be removed from this site

Dirty old room and cockroaches in room

I didnt expect much. Just a clean room for the night. It was clean but walking down hall was overwhelming smell of cigarette smoke on a none smoking wing (not sure if smoking allowed in any rooms). Killed 2 roaches before going to bed and 1 crawling on wall when i turned light on at night. I was only there 11p-6a.

There are roaches everywhere, there was blood on the back door and it took forever for Someone to come check us in.

Elevator was down and we were on w4th floor. No address was provided and we went to the wrong hotel.

We will never stay here again. There was no bathroom other than our room, the roaches were smeared on the walls all over, they crawled the walls and floors, our heater in the room wasn't fully functioning and the smell of cigarettes and weed was strong. We called the help line and we addressed our issues with the front desk. They said they would change our room and new room for bugs. Once we got back from our event that day all the staff was gone home. We never got any help. This place is terrible.

Hotel bed didn't have any sheets refrigerator was nasty

Vending machines didn't work, room needed paint, fridge looked rusty, and cab ordered for 5 a.m. through front desk did not show up.

While not the best, not the worse. We picked it because it was dog friendly. They did a great job for inside dog friendly but not outside.

Do not stay here

Cockroaches everywhere even after I sprayed down my entire room. People doing frogs in the parking lot. After I decided I had had enough and wanted to leave the front desk staff was mean and rude about me deciding to leave.

There was cockroaches in the room. I have pictures, would like a manager to call me or even a refund. Dirty, no soap, shampoo, cups or anything in the room.

This was a last minute booking. This hotel was the only reasonable rate at the time of booking. I had to sleep with the window open to be able to breathe because the room contain too much smoke. I wiped everything down with Lysol wipes there was dirt on the surface of the table, nightstand, and etc. This is a place for a company to rent for their worker to stay when they are in town to do a job. This is not a place to stay for a weekend getaway or a vacation.

I stayed in room 324 for a week. I had several roaches in my room before they decided to spray on Thursday 4/14.

This hotel was the worse hotel I have stayed at. The outside had prositute hooking up with guest. The hotel say masks were required but nobody working there had masks on. Our room had roaches, no drawer on the nightstand. The elevator smelled like Marijuana. The only positive was the workers. Also, paper thin walls. Expedia should not have thia inn listed.

Roach Motel!

Worst hotel I’ve ever stayed in! Roaches everywhere. When I went to the counter to ask for a refund and be able to check out there was another woman there doing to same thing because of the roaches. Hotels.com you shouldn’t even promote this place. Housekeeping said they clean rooms every 14 days.

It's clean enough flop house, not a hotel

THE WORST HOTEL

This place has got to be the worst hotel I’ve ever stayed in. It was the closest one to the job site that we had. Upon arrival there were 2 junkies trying to check in and the receptionist said that they’re system was down. Next was our turn and she told us the same thing and started winking saying I’m sorry I have to do this. When we got into the room I promise it smelled like straight dumpster!!!’ Around 12 am the room next to us started fighting in their room and came out to the hallway where COPS showed up and took one lady to jail which I have video recorded. I WILL NEVER BOOK WITH THESE PEOPLE AGAIN NOR BUSINESS. Please stay away from this garbage hotel. The outside is nice but the inside is COMPLETELY different. Beware, if your a family on vacation this is not the spot. I promise

Its the roaches for me man

The cleanliness of the room wasn’t to bad but the sheets had something black on them. My husband and I left to get supper and when we returned I saw several needles in the parking lot. You have to purchase dishes and pans those don’t come with the room. The staff were very nice and helpful. My biggest complaint is they have a bad roach problem! They had an exterminator come in the first day of our stay and after that it was like they were coming out of the wood work. I picked up a bag off of the counter and a bunch of baby roaches scattered everywhere.

Don’t do it!!!

Roaches. broken sink, nonsmoking room smells like smoke, limited front desk access, not even the most standard amenities available. Located in a sketchy area and did not feel safe. Horrible experience!!

DO NOT RECOMMEND

This hotel was absolutely disgusting, we checked in our room, went to get dinner, came back, and when we were sitting in the room watching tv and just relaxing , we saw a baby ROACH, then another, and another, and we saw atleast a dozen baby and adult ROACHES. Definitely do not recommend, the cheaper price is not worth the savings at all. We went 5 mins down the road to another hotel at 12:30am Bc we couldn’t stand to even turn the light off in the room. The “NON-SMOKING” hotel also reeked of CIGARETTE and WEED smells.

I checked out after 1 night. I do not recomend this place.

I personally went to this property to pay for my daughter's room and was told I did not have a room reserved . I spoke with front desk clerk Kendra Souther , General Manager as she called other properties in the area and no reservation was found in my name . But my bank card was charged $113.99 on 7/14/2021. This charge will be disputed . I am not happy

Hotel from hell

My stay wasn't the best, to put it mildly or politely. I went into a den of homeless people, drug addicts and frightening looking people. This is not a hotel you should go to unless it is your last hope. I left with a cough because there was smoke coming into my room through the vents. People were allowed to smoke inside their rooms so the hallways were all smelling. There were roaches everywhere.

The staff was honest and helpful. The area was not very nice at all…

They had roaches.

They people was nice

Limpieza muy pobre me cambiaron de habitación y la otra habitación estaba peor…no tenía puesta las toallas en su lugar ni la cortina de la bañera estaba todo encima de la cama,las sábanas de la cama estaban sucias,microondas,bañera,piso de la habitación y habían cucarachas

For $100 a night this place is FAR from what you expect. The room was TINY, no visible insects but there was a nice big spider web, the tub leaked and the toilet didn’t flush properly. My husband and I both barley slept at all with all the slamming doors and noisy people outside our window at 3 am. You may as well stay at a motel 6, they’re nicer.

Terrible stay. Use any other woodsprings.. maybe.

They had roach bugs. The lady at the front desk had no service skills. She was incredibly rude. And they over charge you for everything on account of covid.

I travel for business often and I always try to stay at Woodbridge Suites, they are always just right for me. However, I did find a few baby roaches this time, I just bought some insecticide and the rest of my stay was bug free.

Hey for a cheap hotel it is what it is. Can’t complain for the money at all. But be prepared to be close to the hood but they did have a security guard at night that’s good. And it’s not to far from the mall but the price is right and it serves it’s purpose.