Cool

Very, Very Disappointing Stay

Having stayed at other Country Inn & Suites previously, I was pleased to find a room available after being on the road for nearly 12 hours. However, I was quite disappointed this time. 1) The bathroom sink leaked. By the time I discovered this, I was already in my pajamas and didn’t feel like moving to another room. So I tossed a towel on the puddle and finished getting ready for bed. 2) There was no counter in the bathroom on which to set toiletries, hair brush, etc. Towels were stacked on top of the toilet tank. The edges of the sink were beveled in such a way that anything set there slid into the sink. 3. There was a bracket on the bathroom door apparently for a hook to hang a robe, clothing, wet towels… But no hook. 4. The worst part was turning down the bed to discover the bottom (fitted) sheet was wrinkled as though it had already been slept on and did not appear to be recently washed. I pulled the top sheet up and, after inspecting it for cleanliness, slept on top of it. I know I should have requested a different room but I was worn out from nearly 12 hours on the road.

Front door is broke and propped open, cigarette butts everywhere in front of door, outside trash bin was over flowing, although most of this was resolved by my 3rd day there, still first thing I think of !!

Clean updated property. Good continental breakfast. And nice 2 queen bed rooms with the bathroom between the beds. Definitely worth the cost.

N/A

The pool wa closed and no one told us till after we checked in the room was not clean and the front door was broken. The front desk guy was nice and helped us cancel our stay.

Good

I was not happy with the room accommodations and the fitness center and the pool

Clean, Spacious Room

Room was spacious, and clean. Front desk workers were kind and helpful. Continental breakfast was warm and delicious. Definitely staying again when we travel to the area.

Nice place. Not quiet.

Room was very clean and comfortable. Parking lot was very well lit. The staff were friendly and helpful. The rooms are not sound proofed at all. I heard both neighbors the entire time. While they weren’t loud and partying, I could hear every word of their conversations. All day and night. The door across from my room squeaks and slams every time a worker went in and out of that area. Which was often. If your looking for a quiet stay, this won’t do it. The pic shows how the door had huge gaps.

I liked that it was tucked away and easy access

Clean room, affordable, easy check-in/check-out, a lot of space in the rooms. Can tell it was recently renovated.

Snoring Separator!

It was two queen beds split by the bathroom. Loved this feature! I never seen anything like this before; super helpful since my friends snore really loud and we couldn’t hear them from the other end. THANK YOU!

Awesome stayy

The property has been updated and is much nicer than previous visits!!!

We will not return to this establishment.

Stained sheets and duvet with someones hair on them. Refrig was in bad shape. Bathroom door not maintained well. Breakfast was well below average. We will not be back.

Very clean and nice hotel!! Definitely would stay here again. It is a little further from Columbus OH, but still not terrible to get to. The only down side is there was no trash cans in our room for some reason, found that very odd

nice

Look clean. Lots of illumination at night.

WORST COUNTRY INN

First room had clogged sink. Shower head sucked. Overall condition of property was - Slightly below average. Worst Country Inn & Suites I’ve ever seen. Very old looking and EVERYTHING needs UPDATED YESTERDAY.

Ok if you’re just there to sleep one night

The suite was in desperate need of an update. It was very sparsely furnished and the tub had a bath ring stain. They had a printed out list for the television stations but was out of date. I slept in so wasn’t able to try out the breakfast. The staff was considerate and helpful

This hotel needs to be upgraded. The set ups of the roomswere good, nut things wear and tear.

Very nice rooms. Quite, and staff was very helpful. Thank you! Not all places that we stay are of this quality and standard.

Nice location

Amazing hotel, everything is basically brand new. Only skepticisms are the driveway/parking lot and the elevator. If you don't mind a somewhat bumpy entrance and a creaky elevator (it's only 3 floors and they have stairs) then this place is perfect!

Wasn't too bad for the price I paid! Clean room and comfy bed!

The rooms were very nice, high ceilings and our room had its own living room area, so you don't have to lay in the bed the whole time you're there

In a 3 day stay we were moved to 4 different rooms. First the tv didnt work, then the air conditioner didnt get cold, the next room the air conditioner started leaking the last room the fire alarm wouldnt stop going off. The manager solved this problem by simply taking it off the wall. Even with all this choas i would stay again because of the staffs willingness to make things right. We were given a discount for our problems.

Great location and comfortable stay

It was a nice hotel but the bathtub was locked Unable to use the tub Only shower

Mediocre. Worst hotel breakfast I’ve seen in a long time. Common areas carpets were very stained. There was some spilled coffee grounds or dirt, and a dead ugly bug, right inside the entrance doors and we had a bet going to see how long it would take for someone to clean it up. Watched 3 employees look right at it and keep walking. Like can’t someone grab a broom? Must not be there job. Would not stay again.

Above

My check in process was quick and easy! My room was comfortable but did not have anywhere to hang my clothes and the office chair was not adjustable.

Clean and Nice, good breakfast, eggs, sausage, buckets and waffels.

This property you can tell was recently redone but it is great. Of course they’re still getting everything together after it being redone but everything is coming together nicely. The staff were very welcoming and helpful. The breakfast wasn’t bad; there was scrambled eggs available daily as well as sausage; during the weekdays there is hash browns and during the weekend there is sausage gravy. Cereal, yogurt, toast, bagels and muffins, as well as waffles offered daily. There was coffee and juices daily as well. The pool wasn’t huge but it was clean and towels were provided. The downstairs vending machine and ice machine were down but 2nd floor and 3rd floor had working ones. The property is next to a bunch of food services, and about a five to ten minute drive to plenty of shopping and more dinning options.

Good

Loved the sitting area. Not just a room, felt more comfortable

Very accessible

Clean, easy access to interstate, friendly staff.

Nice and clean, friendly staff.

The facility is clearly very old with a cosmetic makeover. The air conditioner leaked water all over the floor. The rest of the hotel was not cooled and was very musty and humid.

Hotel was nice. Staff were friendly. Breakfast was good and hot. Room was cozy and spacious. Would highly recommend this hotel.

Overnight stay. Accommodations were good. Staff was very pleasant and helpful. Breakfast definitely left something to be desired, but other than that everything was fine. would definitely stay there again.

Very nice room, clean and simple. Great breakfast, very friendly staff. Comfortable beds.

Really the only thing I didn't like was the SOFT WATER DON'T LIKE IT!!!

Very quiet and secluded

Love this place

Excellent price

Very nice since it was bought out by Country Inn, the suites are comfortable and clean, we stayed for 4 nights. Wasn't sure if we were suppose to request maid service or not as we did have out "Maid Service" sign on the door. Ended up having to get our own new towels and sheets that night. other than that very nice and would book another trip here.

The stay was great! However the housekeepers aren’t mopping the floors during cleans and turn over. Our feet was so dirty. I did not inform the front desk but other than the floors being dirty the stay was good.

Staff on duty was very helpful !!

Price/benefit ratio is high. I would recommend and return.

Would stay again, if in the area

Quiet

Nope! Keep looking!

Dead mouse in the hallway. I have pictures. Staff didn’t care. Extremely loud groups after midnight were not asked to quiet down the party. Love gatherings, but staff should have kept the group respectful. Especially into the morning hours.

Never again

No parking twice… under construction again pretty pictures but put together poorly paint all over showerhead too low to stand under cracked and leaking not enough towels hair all over room was not clean staff at front desk wasn’t helpful with parking just park on the street like they did

Nice hotel

Nice for a night stay

Nice upgrades however one issue I had was if your a local then the deposit is $150 which the site shows $50 however when checking in the $50 is for out of town. Wasn’t expecting to pay such a high deposit. Room was spacious and quite. Near restaurants and shopping. Need a room for the night while in the process of moving the next day. Parking slim considering renovations.

My room wasn’t clean and it smelled like sewage. Also had an ant problem

Nice place, overall! The room was big for the price I paid.. maybe too big. The A/C couldn't properly cool the entire room, therefore it was a bit warm.

My experience

Hotel was good but water leak in breakfast area faucets were loose in bathroom in my room parking lot was full of construction material for hotel not enough parking

Shower handle broke and didn’t offer us different room or anything compensation for the inconvenience. Bad way to deal with issue.

Where do I start ? The building is in the middle of a renovation and some of the equipment does not work properly. Our room had a broken shower bar so we were moved to a second room and that A/C unit did not work so we were moved to a third room which only had basic cable. No breakfast at all. Office front sliding door did not work making it difficult to get inside and the worst part of a lousy stay is I had to pay 50 dollars as a deposit and I was told it may take 3-4 weeks to get that money, debit from my checking account, back. It was mostly a horrible experience. Tell me why I shouldn’t go to YELP for help. How can you run a motel like this ? Get some vending machines on the upper floors as well.

Everything seems like an afterthought.

The bath was made for a child. The shower head came to my neck, I am 5 foot 8. I had to crouch down to wash my head. The shower drain was so backed up that no water would go down it. There was absolutely no counter space in the bathroom for anything. The floors were so uneven it felt like you were walking around a cave entrance. The entire room had a very odd smell to it. The breakfast cereal tasted extremely stale.

Room service is HORRIBLE! have to request it each day and they used the same sheets and blankets 🙄 WHATS THE POINT? And they took my kids dessert ! An employee SON NY! First my kids and I were getting another key remade and my husband came in from work at the same time. He told me he would finish some work in their lobby area to focus for a bit. My husband is a black man (just keep this in mind) . I leave to the room and Sonny tells him , you can’t be here , are you even staying here ? You can’t just come in and work. Later that day we were leaving the hotel and my daughter whistled and AGAIN, SON NY says “HEY! You can’t do that here” Instead of telling US the parents something , keep in mind she was literally just being an 8 YESR OLD KID! She wasn’t screaming and disrupting anyone! We will never stay here again and we personally would prefer a full refund for a horrible experience which made us feel uncomfortable while we had to wait to move into our home !

The hotel is in process of renovation and it was clean

Great place

Elevator was really dirty, room was loud, no place to hang out clothes, kids shouting in the hall, had to buy water upon arrival, limited amenities, won't be staying there again 😑.

The hotel was decent but the parking lot was extremely dirty and pallets were everywhere

The property is under transition from being a Best Western to a Country Inn. The work is not complete. The construction material is taking up parking spaces. The work looks terrible. Paint drops everywhere. Overspray on the doors. The hallway carpet is not properly installed. Old furniture with new paint just doesn't work. My carpet in my room was soaking wet. The air conditioning unit was half open and improperly installed. The lamented flooring is not a good idea in a suite. I guess they are cutting costs and it looks like it. It looks like they sid the minimum they could get away with to try to make it look like a better hotel. However in my mind they failed horribly. Maybe it will be better later on down the road. However it is not worth the money to stay there. They really need to think a out the terrible effort they are doing.

Family vacation

The rooms are big and clean. Also, the staff is friendly. I enjoyed staying here. Also, my daughter showed me how you can log into your email account on the tv and access your Netflix, Hulu, and Amazon Prime. So, that was nice

Pretty Rough

Room smelled like smoke. Very run down and about half-remodeled.

Very clean room even though it is still under remodeling. The staff are good. I will come again

Room is quite old, with a funny smell - kind of like asparagus pee - that does not go away. Several guests including myself had to wait for 10 minutes before we could check out because no one was at the desk. Other than that everything was ok

Fast service clean really nice rooms

The staff were friendly. The price was good. The room was hot, AC kept cutting off. The bathtub was dirty and the sink didn't have a stopper. The bathtub drained really slow.

Was undergoing renovations.

No maid service when requested

it was all great. your construction was well maintained.your staff was great. Good breakfast too. Thank you.

This motel had tried to contact me a few times to inform me that they were under remodeling. They first of all had me upstairs on second floor when I booked well in advance. Because of the nature of my trip, i could not afford to cancel, then not be able to book somewhere else with it being the Fourth of July week. So they put me downstairs which is what I wanted in the first place as I'm in my 60's. The issue, however, was that the entire time I was staying there, I had to deal with a sink that had a major leak. I personally believe I should get a better rate on this motrl, such an extra discount for the inconvenience.

Lots of renovations

The place was convenient with walking distance to several restaurants. They are under major renovations. I was originally placed in one room and the ants were so bad I had to ask to be moved to another room. The new room did not have ants. The rooms are very spacious which is nice, beds are comfy, the staff is very friendly and accommodating and they do offer a hot breakfast. WiFi is fast and no connection issues. The pool was dirty and the pool bathrooms were disgustingly dirty. I would stay here again.

Property is undergoing renovations so kind of messy but the room we received was a two queen bed suite that was spacious and clean with a separate sitting area. Pool closes too early at 9:00 pm and the gym was not available because of renovations. My husband was disappointed. Once the renovations are completed I’m sure it is going to be a really lovely hotel. Not too bad for evening stay, though. Beds were comfortable.

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Nope - never again

Under construction and not fit for occupancy!!!

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I made the reservation and immediately received email, stating issue with my card. I attempted to call hotel without success. I called many times. I arrived at front desk with reservation number and was told there was no reservation in the system. I made other arrangements and today noticed a charge on my credit card for the one-night stay.

Sallie MCClendon

Did not like staying at this hotel. It was not clean. My Linen was not changed on my bed for three days. Housekeeping services was not available when I needed the. Had to purchase water. Could not find water fountains. Location was hard to find. Would not recommend to anyone.

I enjoyed the cleanliness of the rooms, the staff was exceptuonal, and the area was quiet. Even through renovation I would stay here again.

Wait til it's finished

I don't know how this hotel has such good reviews. It's obviously a defunct Best Western that isn't trying to hide that it's undergoing massive renovations. We had to step over wet paint stains to get into our room, which was right next to the construction zone. The room itself must've been due for renovations because it was bare bones and dirty. The pool chemicals were so bad, it turned my kid's skin red, and there were no towels. There were only two towels in the room for our family of four. Both televisions in the room were not operational. The staff were either not at the desk or too occupied with a phone call to speak with us. I'm sure it'll be a better stay once they're done fixing it up.

Old closed hotel being renovated

This hotel is an old Best Western Executive Suites hotel that was closed and is being renovated. It offered a complimentary breakfast which ended up being a grab bag consisting of a a Jimmy Dean's breakfast sandwich, a twin pack of chocolate chip muffins. The kind you pick up at Walmart grocery store, and apple and water bottle. You have to ask for maid service in advance. Service was less than desirable. It was nill. I'd add photos of the hotel, room and pool, but the add photo button doesn't seem to work.

This property currently undergoes renovation, and therefore many advertised amenities remain unavailable. The rooms, however, seem spacious and new. This makes the property worthwhile.

This property is under renovation so bear that in mind before booking- the breakfast is very limited and barely worth counting and the amenities are also much less than they would be. That said, the room was clean and comfortable with a good bed and plenty of space. The price was decent and it is in a quiet area. It is nothing special, but a reasonable choice if you need to spend a night in the area.

The hotel goes thru renovation. Kitchen was not working. The promised breakfast was limited to few items: coffee, an apple, tiny muffin, tiny sandwich.

The site was unknowing under construction and the rooms were less than desirable.

The property is under construction, they don’t have any place at the lobby for people to sit. I didn’t even check in this hotel. I found another nearby hotel to check in

Should not be open

It’s the middle of April ‘24 and the property is undergoing renovations. So, it is dusty … and during the day noisy. The upgrades will be very nice … SUPER EASY access off of 270!!

Its under renovation. All amenities aren't available. You don't know that til you get there. Most of the staff is outstanding. One manager charged we 31$ more the next day when I decided to stay an extra day. He didn't tell me this when I ask to extend my stay an extra day. I would've went somewher else if I'd known this. To me it qas kinda shady.

The property was under renovation. The staff was very polite. Room was clean and spacious.