The hotel staff was great and very helpful

Nice hotel

Excellent stay in Ubud. Long walk into city centre and not ideal walking conditions but the hotel itself was great. Staff fantastic. Booked the shuttle to return and they left me and my daughter stranded but the front desk was super apologetic and comped us about 500k idr. Clean place.

Hotel is very beautiful and breakfast was great!

Staff were extremely helpful and attentive. Great breakfast buffet with lots of variety.

Absolutely loved every minute at this resort! Resort staff were so friendly and went out of their way for us. Breakfast buffet was delicious! Beds were incredibly comfy. I did not want to leave this place. I suggest booking a longer stay here!

We love the village. It is very nice and we also love and enjoyed our private pool

I would stay again next time

Overall stay was good. The room was clean but shelves in bathroom were broken. The cases were too small for the pillows which made them too stiff. WiFi was weak.

The staff are so wonderful and helpful. Breakfast buffet was awesome. The spa was also wonderful. The on site restaurant had wonderful Balinese food.

Good area, nice views. Buffet breakfast is good.Toilets/ showers don't have exhaust system. Beds are very soft. Overall good.

Love that they have a shuttle bus that takes you to and from Ubud City Centre or the Monkey Forest. ( though it runs every two hours). My 3 year old loved it as its like a mini golf cart.

Nous avons passé un superbe séjour à cet hôtel. Nous avons apprécié la facilité de réserver nos activités et transports directement à partir de l'hôtel. Le déjeuner est copieux et délicieux. Il était aussi possible de commander de la nourriture et des boissons à la piscine, c'était vraiment bien. Le shuttle gratuit pour se rendre au centre-ville d'Ubud est aussi un bon service offert par cet hôtel.

Amazing property and facilities close to Ubud city centre. Staff go above and beyond to provide services. Best 5 star property in Ubud surrounded by lush tropical greenery .. will surely come back again.

Great stay. Friendly staff. Good food. Clean room. Not much to dislike.

Hard to get to our room

Excellent care and attitude to serve with humility and smile

This is a lovely piece of paradise in Ubud. It is not in the City center but a very drive will bring you to so many shops, cafes, restaurants and the monkey forest and temple too! It’s close to coffee plantations, wood working shops, waterfalls, rice terraces and so much more! My husband was sick with a bad cold and the staff who realized this really went out of their way to bring him little extras to make his stay feel more comfortable. The beds are also very comfortable too! The restaurant offers foods from all over the world as well as Indonesian foods too. We also loved happy hour by the pool and their pizza oven made great pizzas! The pool staff, the restaurant staff, the front desk staff are amazing and really make this resort a great home away from home. We can’t wait to return!!

Evening, we have been here 4 nights so far with 3 more to go and mine and and family's experience has been great. Your hotel is fantastic and your amenities are are up there with the best. Staff all around the resort have been fantastic too. We have asked and your staff have provided. Looking forward to our final few days here.

I loved how they have events at the hotel that don't require you to leave just in case you want to enjoy the property.

All the staff were very friendly, kind and provided excellent customer service. Very detailed oriented. Enjoyed the shuttle service to the city centre and the sunset rice field walk

Hotel is set back from street giving it a tranquil setting. Location is fine to take transpo to the center. You can technically walk to the center but it is a bit over a mile. Hotel has a tram service you can take. Walking for adults would be fine, but wouldn't recommend for kids. Once in hotel gates it is quiet and you wouldn't know there is a city right outside. Couple places to eat close by but most is in the center. Hotel restaurant is great.

Excellent service and staff. Beautiful property.

Hotel is beautiful with very friendly and attentive staff.

Excellent experience at this hotel. The facilities are very clean, updated, and comfortable. The staff here may be the kindest of any hotel I have stayed at… the front desk, restaurant staff, room service. Everybody says “hello” or “good morning” with a big smile. Restaurant has excellent breakfast buffet and great dinner menu. The pool is also very nice!

It was a wonderful experience- I was traveling solo and the staff made me feel very welcome- the accommodation are clean and up to date. There was some work being done on the pool deck but they were very considerate

Great place to stay with family!

I liked the breakfast, the pool and the spa

Maravilhoso

Ótimo! Cafe da manha muito bom, cama maravilhosa, quarto espaçoso

The hotel facilities were great, it felt luxurious and extremely safe around this hotel.

It was ok property

Family holiday

Good location, clean, friendly staff, really good service

IMUA stay at Element

CHIKA provided excellent service when checking in. WEDA made reservations for a massage & got a taxi for us. RESTI took our breakfast order for the next day because the pick up was at 0300. The food at the hotel was excellent & the breakfast buffet provided alot of choices.

My Perfect Stay in Bali!

Element By Westin Ubud is a modern and eco-friendly hotel located in the heart of Ubud, Bali. The service at Element By Westin Ubud is simply impeccable! Friendly and attentive staff who go above and beyond to ensure a comfortable stay. The hotel offers a range of amenities, including a well-equipped fitness center, a refreshing outdoor pool, and a wellness spa. They have a great spread for breakfast buffet as well! Overall, I highly recommend Element By Westin for travelers looking for a relaxing and environmentally conscious stay in Bali's cultural hub. I will definitely be back again!

Great little resort out of the main strip. Shopping around the resort was excellent where you could pick up things half the price of other places. We had a poolside room which was great for our water kids.

What a fantastic holiday destination. Every single staff member at the hotel was extraordinary. Friendly, polite, and welcoming. Lovely room, beautiful gardens, very quiet, except for the birdlife, which is extraordinary.

5/5 hotel

I solo travel a lot and this was one of the best hotels I ever stayed in. The staff is wonderful and helpful and made me feel at home. The food is good & the views is so amazing from the rooms. When the airline lost my luggage they went out they way to call the airport and help me out.

Great place to stay. Good choices for the breakfast

Favorite Place to Land

This is my favorite place to land whenever I get to Bali> I generally stay here until I find longer term accommodations. At this point, the staff knows me and treats me like family. I feel welcomed, safe, and cared for while surrounded in the natural beauty of the space. Everyone is so helpful. The rooms are beautiful clean and relaxing. The food is amazing. So far, I stayed here on 4 different occasions and will always come back to experience true Balinese hospitality.

Very nice hotel with cleanliness, simple design and friendly staffs. Location is distance from everywhere. Luckily hotel has provided free shuttle to city center and money forest.

Excellent stuff service , wonderful breakfast bunch of variety, up to date maintenance of the property . Breakfast stuff Dewi and PR front desk Weda they are out standing with their job. All in all its an unforgettable stay for us. .

Excellent staff. Hotel was very clean and well maintained

Great property and staff. Would recommend. More fans needed in restaurant area

Great staff, good service. Location is not great, located in alongside a very busy road.

Great staff

Clean big beautiful rooms, lovely staff, fabulous breakfast, thank you!

Loved all the people who worked there - they were the best ever!

Nice clean and good service

It was a lovely place to stay

Excellent choice although abit away from the centre

Staff is very friendly and honest. Location is great. Property has nice ambiance. Hotel room has nice breeze. Massage was super good. Yoga in the morning was nice.

Great place, would recommend to stay here

You know the Marriott standard. Price is higher than what you could have gotten elsewhere.

This hotel surely exceeded my expectations!

Wonderful hotel with excellent service. Environment is quiet and clean. The hotel offers shuttle bus service to Ubud centre every two hourly.

Good location. Great facilities. Very nice pool. Breakfast is okay.

A good option for tourists to stay in Ubud. A memorable experience.

Average for the price and comparable hotels in Bali. Not bad just not good either.

The hotel was lovely although our room had a musty/mouldy smell. We asked to look at another room, but this smelt the same. Not enough umbrellas around the pool. Breakfast food in serving dishes was not hot. Too much expectation on using apps to locate information, ie there is a cinema on site but couldn’t find out what was showing. Staff were excellent and very attentive. Overall though loved the hotel.

The staff was absolutely the top performing part of my stay. They were very courteous and accommodating. They went above and beyond what was expected. The food was great and so authentic. I enjoyed the variety and it was much appreciated. Nyepi day could have been very boring, and I was not expecting too much to do on that day, but it was great. I did not expect much staff to be on hand and it was really appreciated. A great stay and memorable trip.

Fabulous hotel staff was very nice and facilities were very clean and organized.

Peaceful and not to crowded. Staff were really friendly and helpful. My room was really spacious.

Would not recommend booking breakfast at this place. The overall stay was great though.

Wonderful staff. Gracious and helpful at every turn.

Ok

The property is very good. Service is excellent. Our 4 year old was very well looked after by the staff. Staff were super friendly and went above and beyond to make our stay comfortable. Our room was cleaned twice a day and the corridors are kept very clean at all times. The pool has been fantastic and the water was very clean and fresh. The only issue I had was that the air freshener used in the elevator is quite strong and caused me headaches.

New, balcony. Great service

The property so quite . Even on the busy street. The view from my room so beautiful, greenery.

Ok

Very good hospitality recommend

Excellent property, good food. Highly recommended!

The rooms are clean & spacious, and the staff is extremely friendly, courteous & helpful. The dining staff went the extra mile to create customised items for us, like vegetarian options as well as deserts that were not part of the menu. The food quality is quite good and the breakfast spread had plenty of choices in it. A great place for families if you are looking for a relaxed vacation!

Would love to come back to Element Westin.

Great hospitality , exceptional staff .

Good location to explore Ubud. Good breakfast. Friendly staff. Comfortable beds

An absolutely beautiful hotel with excellent service and cleanliness. Free bikes to borrow, a free welcome drink, and free timed shuttles to Ubud centre. Three separate pools with a poolside bar as well. Will definitely stay again if in Ubud.

The hotel itself is beautiful… The staff were the friendliest group of people I’ve ever met in a hotel… That being said… The meals and the service in the kitchen were terrible… I got food poisoning after eating their mushroom soup… I was sick for a day and a half… I was also eating a hamburger and there was a long black hair in it… I couldn’t eat any more and left… On another occasion I ordered a steak dinner… half of it was just gristle… I had to wait 3 times at breakfast for them to bring out coffee cups and plates… They simply ran out… Incredibly poor management…At the swimming pool I ordered a tuna sandwich… They brought me a pizza… I told them they brought me the wrong food and they questioned whether I was sure or not…. Lastly they had to send a TV repair man to my room 5 different times… For the same problem! On my last day there I decided I should tell the manager what was going on in his hotel… But their staff didn’t allow me to talk to him… I asked to be called… I went up and had a meeting with who I thought and was presented to me as the check-in manager… But after I told her everything that’s been going on she said “I’ll have to discuss this with management“ I have not heard anything from the manager… And I don’t believe he was told anything… I’ve stayed at Westin’s before… This was absolutely the worst… to be in Bali and be sick for a day and a half … And not being able to communicate with The person in charge… shameful!!

Fast and easy check in

Beautiful and well Maintained property . Staff is great .wish the gym was a big better equipped but still nice

Excellent hôtel great staff . Clean , quiet

Peaceful and quiet place to stay.

Conveniently located if u are driving. Quiet place to stay.

Beautiful hotel and grounds, large pool and lounging area, and well-appointed and clean rooms. The staff were extremely friendly, helpful, and professional. We will definitely be back!

Hotel Review

our stay at Element was exceptional. the staff all went out of their way to make our holiday a memorable one with none of our requests being too much trouble for them.

Superb Stay

We loved our stay at this hotel. The location was quiet, the bed was very comfortable, the room was large and modern, had a fantastic multi-level saltwater pool (one of the only hotels in Ubud with a saltwater pool), friendly staff, and excellent food at this hotel. Highly recommend!

The overall ambiance, the friendliness of the staff and the modern clean look of the room.

The hotel is great but not convenient, no shop or restaurant near by!

Beautiful view from balcony Excellent breakfast Friendly staff

Quite and not so far from Ubud city centre. Very clean and staff are good too

Nice & comfortable hotel for a family stay

Had a nice stay in a top floor pool view room. Great service from staff. Family friendly with kids play room. Very comfortable bed. Very good breakfast selection. Overall a very nice stay and we'll definitely be back again.

Great new hotel but bad location

Great hotel and good food. Chef went all out to provide our special breakfast cereals for the many days of our stay with a pleasant smile. Front desk service also outstanding. We didn't like the location as it overly congested with traffic during afternoons.

Modern and new

Brand new modem hotel. Very polite and accommodating staff. Rooms were a good size. Beds were not the usual Westin heavenly beds standard. Location not ideal if wanting to go to central ubud everyday. Shuttle ends at 17h30 everyday which for us is far too early as ubud has many good restaurants for dinner. Breakfast has limited and monotonous.

Excellent service and staff.

Fantastic!

Amazing hotel, made even better by the staff! Would definitely come again!

Cheap and modern hotel near Ubud city centre. Free breakfast provided.

The proprty was beautiful except the arean near the rooms as you walk to the rooda that was revolting and dirty. A selection of staff were friendly most not so much. Room was nice clean but nothing special. Also not best locarion and bus stops at 6pm

We had a great time at Element Bali. The staff was incredible helpful and friendly. We would especially like to recognize Resa, who during our dinner noticed that my leg was injured. He asked what had happened, immediately searched for first aid stuff from the restaurant area, and came to our room (with our permission) later on to bandage our wounds up. I have never experience such care at a hotel/resort before. I'm really grateful for him and what he did for us. The hotel overall was absolutely stunning and relaxing. From the lobby to the pool area to the room, it had an amazing vibe. Really glad we had booked this... gave us great comfort after long days of sightseeing.

Food standards and knowledge of food was very poor. Numerous unskilled staff in the food hospitality area Basic food hygiene standards were not monitored

Liked everything Nothing to dislike Staff friendly and good vibe

Highly Recommended

Nice & comfortable! I strongly recommend Element. Staff are friendly, pool was clean. Food at restaurant was excellent

can smell smoke from local burning, takes forever to get a taxi to go anywhere, breakfast was below average; plus points - room was very comfortable, and pool area was nice

Great hotel, feels very new, the shuttle to the monkey forest is a great service, the breakfast is great and the spa is really good too! Would highly recommend and go back myself.

Super hotel , young Staff but very clever and doing good jobs. Kind Regards Wieslaw 👍😀