Don't have a sofa or chairs to relax as a couple, and dont have luggage holder, I place my luggage on the floor to remove my things.

We was 3 people but only one chair inside the room, no any seats at balcony.

The frontdesk is very helpful with my late check in. The hotel is closed to malls and have a variety of restaurants to choose from.

There was not enough chairs to sit on in the room. No iron or ironing board to press clothes

Clean area and quiet at night

It was okay to stay resort. Shopping centre was close by hotel and kids loved the water park. But it was quite noisy night time. We can hear it from outside until mid night.

Good place to stay

Close to shopping

This did the job for an overnight layover but for the price I would have expected decent internet (couldn’t watch a video on low res) and some news or entertainment channels on TV. Local TV was not good as an only option for a hotel near the airport.

Excellent service and great staffs

Beautiful view an near by shopping

My stay was very nice. The view of the water park was incredible. There was a near by shopping center with lots of food options. The only thing I was missing from the hotel was wash clothes they had hand towels, dry towels, and a towel for shower but no wash clothe to wash your body. Luckily I travel with my own but they should provide that.

We enjoyed our stay here. If you stay here, be sure to ise the free shuttle from Downtown East to Pasir Ris MRT Station. Its very convenient. The staff worked with us for an early check-in, and everythingbwent very smoothly. We would stay here again.

The hotel is clean and modern with friendly staff.

The service for the customer needs

I enjoyed it

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Na

Stayed here overnight on a flight layover. Property is clean. Fridge is bare and shampoo wasn’t the best. It’s really meant to be a leisure and waterpark but good enough for an overlay stay. It’s also closed to a mall with shops and dining options.

Property was good for the price.

Very good with proximity to water park and mall.

You would stay here for the water park

Great stay with water park next to hotel if transiting. However water park is good for 3-4 hours tops!

Shopping centre was close by. Shower was on the cold side.

Hotel did not have any water bottles to buy - referred to vending machine down stairs - absolutely no service apart from issuing room keys - rooms small and Basic Only stayed there as we wanted somewhere close to airport

Really nice being close to the water park and shopping mall. We were allowed early check in which was awesome, thank you!

x

This property is truly family friendly. The room were okay but not well equip. The Tv was very limited on channels to watch, was unable to connect Apple cellphone or iPad to the TV to look at Netflix. And I booked the hotel on Expedia and the hotel did not accept the price that Expedia gave. Was charge more, hotel stating that Expedia gave the wrong price quest.

Came here for a stopover because relatively close to airport. Helpful staff and comfortable beds. Unfortunately our A/C didn’t appear to be properly working and we couldn’t work out how to have a hot shower on the morning we left. It would benefit from more obvious and detailed instructions in the room.

The room was comfortable but pretty basic. Did not even had paper tissue. The hotel in itself is great, pleasant surroundings with lot of interesting places to hang around or to walk to a nearby mall water park or park by the sea. Great for families. Could use some chair in the lobby.

A family stay during New Year period

Comfortable, large room, convenient for airport location. Overall very satisfied because its convenient for a family with small children compared to other hotels in singapore. Also, the price is not going to break the bank for a family stay that is comfortable. Alot of activities nearby such as the water park and the shopping centre and play area for the young kids. Highly recommend

every thing was ok except requested as a big family 2 room connected they ask more money about that i couldn’t understand why?

Smelly at some outdoor areas, dead animals etc...

I Disney like the distancie from the hotel to Downtown, was far away

Please put soft feet (felt or rubber) on the chairs in the rooms. When they scrape along the tiled floor the noise is horrendous.

Too far from city and main attractions. Poor tranport. Hotel lacks basic amenities - water,cleanliness, customer service. Will not recommend

A modern and well kept hotel. Enjoyed the pleasant staff. Beautiful daily breakfast & was the best coffee!

The check was smooth; staff were warm and pleasant, and went out of their way to address my immediate needs.

Property location is great location. Rooms are clean but in need of some modernisation.

It was alright. I wouldn’t stay here again. Picked it for the closeness to the airport.

Stayed one night. Comfortable stay.

Was good apart from the parties going on right outside our window in the bbq area. When you have just flown 14 hours not great really. Windows are not noise proof. I would probably avoid Saturday nights if you want a good nights sleep

Wonderful place

The resort was amazing. Very friendly and helpful staff. The water park nearby was great. Lots of garden and BBQ areas. Next to shopping mall.

Everything is simply great! Wet wet wild is a great place for having fun! Rent the room with wet wet wild entry tickets is very worth it because you can use it throughout the stay! 11am to 6pm with last entry at 5pm.

Loved it

Courteous and transparent.Fast yet efficient.

Short stay 3d 2n . The resort gave me free room upgrade, which I appreciate and grateful. Excellent surrounding , with eateries and waterpark nearby. Skygarden was a plus !

Great stay

The whole experience from check in till check out is very pleasant. We had a great time there, the BBQ pits are clean and the area is convenient with 2 central taps for all to use. Reach area has approximately 10 pits with abple space for food and seating. Supermarket is conveniently located within 5 minutes walk to buy any necessity, including charcoal, starters, mesh, tongs etc.

Only 15 minutes from shopping center ( Shangi AIRPORT Shopping

Everything good except cleanliness. One. The toilet seat behind the cover had some old pee trace (yellow mark). Our pillow, all of them, were stinky from sweat. Must be from previous visitor. Like, really stinky. Everything else were really good, close to plaza to get food, amenities, easy transport, etc

The property is connected to pavilion shopping center and dining and it is in the center of Kuala Lumpur

Quite and spacious room with clean surroundings.

Average 4 star resort: only one chair for a double queen bad room; lost power one night; previous repair request was fulfiled when we were in the room; sleeping in the comforter without sheets; no heat water in the sink; . .. Friendly front desk stuff.

Close proximity to malls and basically everything you will need around town. Caters mostly to families with children due to the amusement park by the Resort. This causes loud noises from the kids especially during the afternoon hours. All in all a good place to stay.

We had a great time. Doreen from main reception made our stay special, many thanks. Hope see you again in the future

Big rooms. Nice staff . Close to airport

Very nice hotels Good location Clean I really recommend

We stayed here for two nights as a stopover after our long flight from the UK. It is close to the Changi airport and the MRT station (which has a free shuttle bus to and from Pasir Ris to Downtown East). Downtown East is a big shopping mall with loads of authentic restaurants and the usual junk food outlets. The water park was excellent and for S$60 for a family of 3 it was great value and not busy. My only gripe was that although I booked a room for 2 adults and a child, the room only had a double bed. I then had to pay an extra S$109 for a mattress on the floor for 2 nights. I would definitely recommend to anyone who wants to break up the long haul flights to Oz, NZ and a far.

Its basically a youth camp packaged as a hotel. Very basic amenities, no microwave, no kettle. There's a little water filtering machine that can go up to 98c for coffe n tea, and thats it. Air con can only go up to 21c, and it was way too hot for us to have a decent sleep the 1st night. Only then, reception sent a staff to specially set it to 20c for us. Water pressure is hopeless, couldnt have a decent shower the 3 nights we were there :( On the other hand, staff are friendly and helpful. We do like it the fact that its close to waterpark.

The room was nice, however there are communal BBQs outside every room and people were having parties late into the night with singing, kids screaming, loud noises - someone was even using a megaphone! This was while we were trying to sleep off jetlag. It was impossible to sleep. A very bad layout. Also, you have to pay extra to get into the waterpark. What a ripoff. Tickets should be included in the room price. The room had no cutlery or crockery and only one chair (for a 4 bed room) so we were unable to eat meals in our room. There wasn't any dishwashing detergent to wash our mugs.

This hotel was an affordable transit option at Changi Airport. The in-terminal hotel options were too expensive. It was nice to get out of the airport to stay overnight in Singapore, but still be close to Changi. Grab/Uber service was only SGD15 each way.

Convenient stay

Very convenient stay close to Tana Merah ferry terminal to Bintan - next to water park and small mall which has great dining options

Good stay. Comfortable firm beds. Great service. Very kind.

Very good. Close to the e hub thing and wild wild wet if thats your thing

Great place to stay.

Quiet area, next to wild wet park although very far away from city and limited dining options

Easy place to stay with undercover walking all the way to shopping centre and cinema . Great swimming resort for the family with discounted tickets. Would stay here again

Excellent stay for a 4 star property, very convenient and connected to one of the best value shopping centres in Singapore.

I was very thankfull to the staff for allowing me to check in a little earlier (id just come from a long flight). They also helped show where i could get some food. Thanks heaps

Accommodation was clean and area very quiet. Would be great if you had kids as the water park is right next door. If you are travelling and catching trains to Singapore tourist attractions there is a 20 minute walk to the nearest Train Station (Pasir Ris - last stop on the Green Line) so be prepared to put your walking shoes on! A limited shuttle bus to the station does run from Downtown East Shopping Centre also. Lovely walking paths around area too. Enjoyed our stay and would recommend for those that like to get their steps up each day.

Very friendly staff and generous sized room. Accommodation more suited to families rather than couples. Located a fair distance from the main tourist attractions.

I didn’t really do anything on the property, but everything was easy

Bed sizes were very small

Staff at checkin were helpful especially checkin lady (I have forgotten name-sorry) who went out of her way to get a glass of ice for my wife and brought it to our room😊

The whole family really enjoyed D'Resort. The facilities were clean, the staff friendly, but most importantly the adjoining water park was a lot of fun. Dining options were good as the hotel restaurant was decent and local mall was only a few minutes walk. Note the property is not walkable from public transport so be aware you will need to taxi to/from.

Not impressed

I booked this hotel with the idea that being close to the airport, will be easier for my morning flight the next day. However, it takes quite a long ride by metro, then by bus (shuttle) to reach the hotel. In case you want to go downtown, be adviced that it takes forever by public transport; taking a taxi/grab is a better option. All in all, the hotel is average, the location is not worth it; There is something like amusement park for kids and a mall nearby, if this is something of interest for you.

Pretty good hotel, room is spacious for a family of four, a shopping is close to the hotel with many restaurants, water park is great for kids to play in such a hot weather. Many buses are around to either city or MRT stations.

Good spot for an overnight transit in Singapore. Quiet units on park front but a few minutes walk undercover to shopping centre with plenty of dining options, and short taxi ride to the airport. My kids only complaint was that we didn't have enough time to go to the waterslide park onsite (but with an extra $29 pp entry fee)!

Singapore resort stay

Overall it is a pleasant stay.

Friendly and helpful staffs, convenient locations.

Convenient location, easy access; clean facility, friendly staffs.

It has access to a small beach area, but it's pretty far from Sentosa and the midcity attractions.

Very basic due to unavailability of welcoming drink, cups, security safe, slippers and laundery bags.

Room was spacious and clean. With good view to parks and sea. The main drawback was location. Very limited transport options to travel to other shopping areas or attractions. Main convenient option was just taxi. Shops and dining options near by were not attractive, many other places in Singapore had better options. Stayed here only because of having early flight next day.

Its a good place for families

Close to food areas, suited our purposes as a stop over

Like the proximity to pasir ris park, wild wild wet & shopping malls. Comfortable.

Hotel was in a lovely location, shame we didn’t have time to explore further or use the attached water park, but a shopping centre was next door which had good choice of dining options. Hotel room itself was fairly basic but clean and spacious.

Really nice hotel for its price. With gojek we were able to go to the city centre for 20$ in 20mins which is very nice. The only improvement would be to have a less noisy fridge that did help me sleeping withmy jetlag (our child was fine though)

We are disappointed about the water park. We thought the hotel price was included but we had to pay for 20 sing dollars gor it.

Everything

Great environmental resort

We only stayed one night, and did not venture into the waterpark. About a 20 minute walk from the nearest train station was the only drawback.

Overall I think the property should be a 3, clean room and AC could only turn low as 21 C .

We used this hotel for a one night stop over and had a very relaxing time. It's easy to get to from the airport and there are many dining options in walking distance.

Needed a clean and quiet overnight place close to the airport at a reasonable price!

Clean hotel, not a very central location.

The hotel is a good location for layovers.

Nice central location

Good site.

A no frills hotel. Comfortable and close to the city.

OK stay for a full day at wild wild wet.

Kind of worn down and very basic room. However, we only went there for the location next to wild wild wet and that was as expected.

The linens in room and pillows cover are dirty.