Outstanding hotel with unbeatable location

No smart to no plugs next bed also no good ac

Fantabulous!

Fantastic hotel. Great location. Super staff! Loved my 10’day stay here!

Staffs Were Great, I loved The way Expedia Customer Care Team Supported Us.. Rooms were Nice and We Loved staying there..

Hotel location was great, staff was so nice which we loved!. However, hotel needs to upgrade itself. Bathroom had water stain from last decades.. furniture needs to be renewed. Nightstad light cover was exteremly dirty. Would not stay here again nor recommend to anyone.

It is very quiet and nice. Little bit shabby, but it is just add some charms. Very nice and helpfull personal

Hotel and room was so classy; the swim up bars are a wonderful touch. Literally across the street from the beach and jet skis. Many delicious seafood options, as well fast food options within a 5 min walk. Of course the nightlife is typical Thailand style. This is my new home in Phuket!

Really enjoyable stay at the Double-Tree Hilton in Patong, Thailand. Staff were very helpful and accommodating throughout and facilities were excellent as is to be expected

Nice , comfortable hotel. Breakfast med many choices. Room clean and nice bed.

Did not enjoy

We booked 2 rooms but our rooms were very far from the elevator and the construction noise made the stay even worse. Also, the hotel is outdated with very slow elevators.

Everything perfect

Pool access rooms were super fun!

Great room! Step right out your patio door and into the pool. Meet your friends at the swim up bar with the charming bartender. This is a bit higher end hotel. I would recommend the ground floor rooms with pool access.

The location is good if you want to be where the action is. About one block to the beach and lots of stores and restaurants

Great location, room needs updating . Staff was great

Plan destoryed

What I wish from the beginning was I could jump into the bathtub from the swimming pool, however, the water from the tap is never been cleaned

The team were amazing from the moment we arrived and could not rate them high enough. The resort is a little dated in the pool and entry areas but still well maintained. The room was great but there was a little bit of mould in the shower area. Overall this was another great stay.

Street going up to property always wet and smells bad Otherwise it’s just the perfect place Workers need a bit polish on their English skills but they are adorable

Room was clean. Swimming pool was very nice and I love the fact that we can order drinks at the bar while swimming.

Awesome place to stay. Very clean and super friendly staff.

I really enjoyed my stay at the Doubletree. The breakfast is fantastic! Will certainly stay here again the next time in Patong Beach.

Excellent visit at this property in Patong . Housekeeping is excellent and extremely efficient. Staff overall was friendly & helpful.

Really good and nice hotel, service is also good, recommend!

The fact that there is no airport shuttle from the airport makes the transportation difficult. We had to rent a car which was difficult to drive since we are not used to the flow of traffic. Taxi drivers do not speak or understand English. This is a general problem in Bangkok and Phuket

The staff were all very polite, helpful & friendly. Rooms ideal for two people sharing. Breakfast was plentiful & varied. Well done Doubletree Phuket, would definitely return one day.

Great easy stay!

One of the best

Always an amazing stay, excellent service, Good buffet breakfast. Awesome location

The staff was great. The breakfast and other dining options were also great.

Rooms were not restocked ie towels, tea bags Overall very happy and would go back there again

I would like to commend and praise the staff for their incredibly genuine approach in helping and accommodating their guests. Upon arrival, I was helped out by Air and Jojo two of the most pleasant and attentive human beings one could come across. The customer service they provided is surely unparalleled and tough to match — I had some reservations about the room I received however they made sure I was extremely happy with my accommodations and managed to make sure I got a room I was comfortable with. I would like to acknowledge and once again praise their willingness, incredible attitude and disposition to go above and beyond for their guests. As someone who travels often and normally stays in very nice properties I can firmly and confidently say this has been one of the most pleasant experiences I’ve ever encountered in the hospitality/service industry even more so than some of the extremely expensive hotels I have stayed in the past. Round of applause to the Double Tree team of Phuket and a special standing ovation to Air and Jojo! Property is somewhat outdated but the staff mentioned it’s receiving a full renovation soon.

Staff friendly. The bathtub in my room a bit old and dirty . Areas busy with a lot restaurants and taxis. I had been charged for service fees when I checked out and not sure why. I thought when I booked I have paid everything included cleaning Service .

Good

Everything was amazing! Staff very friendly and very clean !

The hotel looks nothing like to glitzy pictures on their advertisement. The room was stale, lights in the bathroom didn't work and the nice little tunnel under the front door was a freeway for roaches. Hilton should be ashamed to have their name on this dump.

Great customer service, great feel and was so close to the beach and attractions. Tons of taxis salons and eating and drinking spots right in front of you! I recommend this as your go to hotel!

They told us to by deposit when we checked in

The hotel was okay nothing special but functional. It lacked any sort of ambience or atmosphere and inside the building seemed a bit dated and like a block of flats. The rooms were small however bathrooms were big and shower was excellent. The breakfast was good with plenty of halal options. The location is probably the best part with easy access and walkable to everywhere in Patong. The staff were okay m, they didn't have the Thai smile or usual hospitality, they didn't seem happy besides the door men.

Careful which room

Staff were lovely but my room 1141 was terrible despite being a premium room.

Very good

Great place

The hotel is good for transit for 1 night ,it’s convenient.The check in process was smooth the stuff and everyone was get kind .The hotel is around everything ,and close to most things. However the bathrooms shower glass was not as clean and room was not properly swept .

I would stay here again

Doubletree Hotel Phuket is close to the action on Pating Beach, yet is quiet because it is set back 150 meters from the road. Great Pools

Fantastic Double Tree Hilton

Our stay at Double Tree Hilton Phuket was fantastic. Room was as described, very clean, spacious and comfortable. The pool was fabulous, very refreshing with plenty of shade and sun loungers. Buffet breakfast was generous, with wide variety of foods and drinks available. Staff were very friendly and efficient. Location was excellent, we walked everywhere in Patong.

Excellent hotel. Great location. Awesome staff. No complaints here.

The staff here are excellent and professional people. They take pride in serving customers and each interaction I had with the desk was great. They were attentive and there was never a long line

Overall was good

Great facilities, great location and staff. Quality breakfast/dinner and drinks. Great deals at happy hour!

Convenient

I love how I got a nice warm cookie at check in. It was a nice surprise! The wed foam party bbq was amazing with the dj and the swim-up bar. Food and drink prices were reasonable considering you’re at a 5 star hotel. The only thing I didn’t like is having to put the key in the key holder just for the electrically to come on.It’s definitely a different concept for me personally but of course some may be used to that I'm just not. Overall, I will be a returning guest!

Main lobby is very hot and not much circulation. Also elevator was very hot and uncomfortable. Room maintenance was average. Location was great to the beach and shopping.

The staff here were top notch! Unfortunately my fiancé and I got food poisoning from another city and got sick shortly upon check in - we were really sick in our room for 2 days straight however they brought us more water and electrolytes anytime I asked. They checked on us the next morning to see how we were - really appreciate that. Upon feeling better, we went and tried a restaurant on the property - really nice and really appreciate that the hotel is sooo close to so many things. Bangla road is minutes from the hotel and patong beach is right across the street. The only thing to be aware of is that tourists shoot fireworks off the beach at night so the odd time you'll hear the sound from your room. Was a bit annoying but not the hotel's fault. Overall highly recommend this place!!

good experirence

Staff very helpful !!

Fantastic

This hotel was excellent - the room and amenities like the pool were well presented and always clean. Breakfast buffet was very good - a couple of areas to improve in though - no hasbrowns in the whole stay and food ran out at times like cheese and bacon and took long time to refill even though we were in their early (7.30am). One host on breakfast never welcomes us as well - she just asked for our room number - but all other staff were amazing which should be noted. Would highly recommend staying here.

Enjoyed the beautiful environment, staff very friendly and helpful- in a great location to stay in Patong -

One of the best hotel on pa tong beach

It was part of 12 days trip to Phuket .this double tree by Hilton right on the beach and very convenient walking distance to every where , highly recommended

Really great hotel and welcoming staff, the pool was so relaxing and the pool bar was really nice as well. Very easy walk to main road and dining options everywhere.

It was an amazing experience. Very friendly working staff, very good location and service. Would love to go back again😍

I absolutely loved this resort! Staff were incredibly kind and went above and beyond for us, especially Timmy at the bar. The resort was so beautiful and so clean. The breakfast included was incredible, so many options and so fresh, couldn’t fault a thing! Overall absolutely beautiful resort, perfect location and incredible in every way, you definitely will not be disappointed!!

Hotel was cool, its older now so go for the premium rooms as the deluxe are very dated. The hotel gets alot of loud fireworks all night so it can be pretty annoying after a while . the stuff are really nice and its a great spot if you want to be in the center of patong

Some rooms need an upgrade. Lobby area should be air conditioned

After initial problem with room which was sorted by upgrade everything else was excellent

I stayed on the older side of the hotel which was a little dated, however there is an option for a cheap upgrade to the newly renovated side (which I would recommend). The hotel is across the road from Patong Beach and you can easily walk to Bangala Road in 5 minutes. It also has Kim’s Massage and Spa as soon as you step outside the hotel; where you can get amazing treatments done. Highly recommend this place if you’re looking to stay in Patong. They also offer airport pick up at a reasonable price to save yourself the hassle of trying to find a taxi at the airport (which is quite chaotic at arrivals).

Great location Friendly staff Very clean rooms

Everything is excellent except for the rude lady who works at the Tour Desk. She is very arrogant and not helpful. The blond who worked Thursday 11/23 morning.

Great area to stay, walkable to restaurants, beach, shopping centre.

Found a cockroach in my room. Also couldnt sleep at night as there were fireworks fired from 12 midnight, 2am and even 4am from patong beach everyday which disrupted my sleep and couldnt sleep after.

The staff were pleasant, efficient and attentive. The room was spacious and neat. Surrounding amenities were all centrally located and convenient. The Mojito Bar was fantastic and the staff manning it were cheerful and entertaining. The Kim’s massage was another ideal relaxation to rejuvenate after the whole day activity. My family really enjoyed the stay with Doubletree by Hilton.

Nice stay

Nice hotel stay. Will be back with family soon. Thank you

The best place to stay at Patong. Location, plenty of pool space, great rooms, great breakfast. 10/10

Wouldn’t stay there even for free

Rooms are not even close to the photos. The hotel is not clean, staff are rude, service is horrible, one of my worst stays, and I’m usually pretty easy.

T

Stayed for 3nights. Rooms need some improvements. I booked a premium room; even though it was newly renovated ones, it has a strong mold smell. Night Duty manager was gracious enough to understand and switch us to another room. I appreciate how she was very professional and quick to resolve our issues. Staff wise, starting from the porter to the server Fon and Aliz were sooo wonderful and their recommendations on the menu was so good as well.The seafood boil was our favorite and we even had it twice. The chefs Flim, Oppo, Boom & Ao were so great as well. Food and staff were great but the rooms need some updates.

Highly recommended, will return.

Solo

"There is no isolation in the rooms, and all the sounds from outside can be heard, which is not good for comfort and sleep."

Staff are outstanding in every way

BANTHAI Resort

Great location and facilities but the rooms starting to look a bit tired now. Having said that the staff are the best part of this hotel, very helpful and lovely to deal with.

מלון סביר

מה שטוב במלון זה המיקום שלו. מעבר לזה סתם מלון. החדרים מסריחים מעובש למרות שהוחלף לנו חדר לאחר שהתלוננו, גם בחדר החדש אותו הריח.

Very nice place with great locations and rooms

Wont stay there again.

Broken powerpoint in room, bedside light broken. No milk. They give you coffee whitener & in there opinion thats milk. I ordered a breakfast box to be delivered to my room early asci was going out on a tour & it never arrived & there was no explanation when i addressed the matter twice. Not really good enough as far as i am concerned. No compensation for it either.

Everything of this hotel is amazing, the staff are responsible, friendly and polite; the food, drinks and room are amazing! Let alone the super convenient location! Will definitely come again!

Everything is good but only the room size not in expected

Perfect location. Close enough to everything. Far away enough for peace and tranquility. Service and friendliness is outstanding. I have stayed here many times and will not consider anywhere else. Is suited for couples or families. Finds the perfect balance to cater for both.

Amazing, amazing place to stay. Right in the heart of Patong. Would stay here again if I ever have the opportunity

Hotel looks quite dated and probably needs a spruce up

I liked the general location and the pool area … staff was friendly and accommodating

Best service and staff in Thailand

From the moment we checked in early the staff gave the best service of anywhere in Thailand. Lots of nice touches for our wedding anniversary. Highly recommend

Dated. Bad dingy small rooms. Poor breakfast options. Service and ataff is below the usual standards. Except for the location. There is nothing good about the property. This is not a double tree [ its 3 notches below what you expect from a hilton ]

Great location

Nice hotel. Great location. Friendly professional staff. Water pressure was poor. Most power points in the room were loose and dangerous.

Comfortable

I recently stayed at the Hilton Hotel in Patong Phuket and had a wonderful experience at a central location in Patong. The bed was incredibly comfortable, and the pool was absolutely stunning. It was the perfect place to relax and unwind. The rooms were spacious and clean, providing plenty of space to move around and store my belongings. However, I did notice that some of the flooring and furniture looked a bit worn, and the sealants in the pool could use some attention. These small maintenance issues didn't have a significant impact on my stay, but I do think that the hotel could focus a bit more on upkeep. Despite these minor issues, I thoroughly enjoyed my stay at the Hilton Hotel in Patong Phuket and would definitely consider returning in the future. The overall experience was fantastic, and I would highly recommend this hotel to anyone looking for a comfortable and relaxing stay in Phuket.

Loved the room and bath. Despite a lot of people coming in late our room was very quiet, couldn’t hear any noise from adjoining rooms. The Thai staff were without very friendly, courteous and helpful.

Is a better location

Location best along beachfront n sea sports. Walking distance to bangla street. Hotel is Clean. Welcome guests warm cookie delicious. Have a few annoying little flies in room, so cannot open door to balcony. Maybe is the season. Room is quite boxed in due to low ceiling n basin is outside bathroom, door creaking sound. Basic room. Brekkie is good enough.

A lot mosquito in the room. Front desk day time very friendly but in the night time they don’t know anything you asking or need to support

doubletree was perfect, it was clean, location was absolutely perfect, close to Bangla and the night life but also quiet at night. Staff were incredible and very accomodating, Timmy at pool bar B took great care of my partner and I. Also really enjoyed the breakfast buffet definitely recommend. Would definitely go back!

Very nice staff

Great hotel nice location. Will come again.

Amazing location. Nice decent hotel. Great room. Hotel lobby service were not friendly and trying to be helpful. Found Sunisa to be really friendly during checkin. The rest were not as friendly and approachable.

Great location, walkable to bangla road, shopping and across from beach.

Amazing, very happy with everything. Very welcoming and accommodating staff , always smiling. We had an early check in and late check out . Used taxi service all great .

The staff were super friendly. After initially allocating a lower standard room for us, the reception gave us a great room in the category we had booked. It was spacious and super comfortable. The staff were all very pleasant. The food at the restaurant was great. The mojito bar was amazing. And the location was perfect just steps away from the beach. I would certainly stay at this hotel again, even if the room was a bit pricey for the neighborhood.

1The toilet lid block the flash button of toilet 2 there should have a towel hanger on the washing sink

Great buffet. Good location. Pool lap swimming and jacuzzi.