Valet and front desk are so friendly and helpful.

Beautiful hotel and super clean! Staff was excellent and very helpful! Great overnight visit

great place

great place friendly service was there when we needed help

We had a fabulous stay for 3 nights visiting family in the area over the holidays. The staff was across the board so friendly and accommodating. The valet parking staff were responsive and great, as we were in and out a lot. Our booking gave us access to the 20th floor lounge, which I highly recommend. It provided a relaxing atmosphere that included a daily complimentary hot breakfast, as well as evening snacks, and drinks; great value! The swimming pool was lovely and a perfect temp. . We brought our small dog and the staff couldn't have been friendlier toward her. They welcomed her with a package filled with treats and a roll of doggie bags. The hotel is situated in the downtown area, which while convenient , like so many downtown cities sadly has a homeless sector. While we never felt unsafe, we didn't wander too far from the property. This is now our new home away from home while in the London area!

Overall decent hotel. Nothing special. Good location. Parking cost is too much. Signature Club doesn’t offer anything outstanding and you do pay for drinks. Saunas are small and specific to male/female change rooms so you can’t relax with your spouse. No hot tub, pool only.

Nice place to stay

Beautiful Hotel ,

It would be great if there were more parking options

Nice staff. Property needs updating. Carpets stained.

Thank you. The hotel was exactly what was needed.

Good service, good environment

We arrived and some of our rooms were not ready, but they did an amazing job accommodating and keeping everyone close together. Very nice hotel.

Love London and this was located close enough to walk to several restaurants

The hotel and all facilities and staff are excellent but with-in a half a block there are homeless people.

Sally ensured out check in experience was easy and welcoming 🤗 I sent early emails and Christine Joy Laquihon was very helpful and friendly. Amazing experience so far.

Terrible place nd customer service all time low

Overall a comfortable stay.

Parking is expensive if you choose the valet version (in and out privileges). The staff were nice enough to note a parking lot right next to them for overnight for a better price. Pool/pool area was cold. Good location, friendly staff, nice room, great views. I would stay there again.

Very friendly staff

The staff were always smiling and willing to help. Loved my stay here.

Great staff, super attentive and friendly. Beaitiful room.

Fine

Great hotel

Great

Everything was great with everything, one thing though: the smell in the lobby was very pungent. It was like a chemical product and sewer smell mixed together. It was hard to eat there since the restaurant was next to the lobby

A lovely property close to Canada Life Gardens

Lovely historic hotel

Lovely historic hotel. Clean rooms. Street parking was used / valet was pricey

Worked out really well, walking distance to venue, not many places to eat after the venue, and seemed to close early(11:00pm) Room was very clean and fresh, good view 👍👍👍

The Delta in London Ontario is a great hotel built on a historic site. The architecture blends together the best of the historical site with modern conveniences and facilities.

There is parking around the hotel, but with extra fee since it is located in downtown London. The hotel is gorgeous, and the staff was very helpful during our stay. When we checked in, the room they arranged us is on higher floor, and for some reason, the door is nor working very well. They quickly solved the problem and arranged another room with my request (because I am afraid of height), with free breakfast due to the inconvenience. It was a wonderful stay!!!

Lobby was very nice and modern, rooms not so. They could update the rooms and remove the carpeting throughout the building. The bed was very comfortable Lots of street construction and homeless people around that area

A beautiful hotel

Great hotel - historic pretty. Staff was excellent and room was quite nice !

Good

Good hotel

The hotel has not been renovated in many many many years, and the air freshener in the lobby is overpowering, I had difficulty breathing with all those chemicals in the air. The hotel charges way too much money per night, as if it were a luxury hotel.

Nice hotel with average surroundings

Thanks for a great stay and lovely service.

The building is very unique looking. When you arrive the valet parking attendants are friendly. When checking in the front desk, staff greet you with a smile. When going to our room the elevators move fast, I wasn’t expecting that, but all was good. The buffet at breakfast was delicious with a great variety. The serving staff go above and beyond, they clear plates right away, they refill your juice or whatever you’re having and are very attentive to the customers. The gym is a little out dated could use some new equipment. The pool was nice. Small mini golf - 4 hole, could use some updates. Over all everything was good.

Nice hotel comfy bed

It’s time to update your dirty rooms

Conveniently located in downtown London. The room was dated had a terrible view and was extremely dingy. And the price was comparable with Toronto. We got a deal because I had some points from Hotels.com. I understand that comicon was on that weekend, but I would’ve been incredibly angry to pay between six and $700 for such a, barely adequate room.

A very tired and run down room! The carpet had a large wrinkle (tripping hazard) the ceiling had a huge stain in the middle of it. The bathroom had very discoloured / mold in the bathroom. Furniture was chipped. No what you would expect from a delta property.

.

It was pet friendly

Nice hotel

Very friendly staff and clean hotel

Decent stay, good for a quick one nighter for work

Was a decent stay, a business trip so didn't mind. Convenient although lots of homelessness problem close by. ROom was a great size but certainly dated.

Great combination of historic and modern!

Staying in historic hotel was like the best combination of staying in an older hotel with all the interesting architecture details and history, with a modern hotel with all the amenities one could hope for! The staff was beyond amazing, so friendly and helpful, I will definitely stay here again anytime I’m in London!

Very kind staff - they made my dog feel so welcome too :)

i was only there for one night. Room was clean and sufficient. Valet service was excellant. thanks

The property was great but the area has really declined a lot since Covid.

loved it overall

Very cool hotel!

Very nice hotel with great amenities. Beautiful surrounding area with plenty of dining options

Close to concert.

The hotel and all of the amenities were very good. Location was perfect for our downtown London plans. The staff was exceptional.

Not having a parking lot that’s safe (15 break-ins at nearby lot for a hockey tournament) isn’t ideal. $39/night for the only safe option is highway robbery. Having stayed 3 nights, $120 on valet parking made the stay not perfect.

It was great!

Clean, tasteful, nicely decorated modern rooms. Very Comfortable beds. Quiet. Good storage space. Modern clean bathroom. Very polite staff. Great housekeeping service. Upscale lobby. Hidden fees for parking. Asking $40/night for valet parking as the only option. We parked on the street for free at night and then paid meter parking after that-away most of the day anyway. Located downtown with interesting characters roaming about. Parking on the street may be a bit of a risk, but we managed. Reasonable price for a downtown hotel.

Everything!

Very nice

Really good service and well maintained!!

Nice Hotel with typical Canadian friendliness. ll is good and I recommend the Delta in London.

Great staff and service. Area around hotel is questionable. Lots of homeless people.

Great centrally located. Historic parts of the armoury are on display in the lobby areas. Lovely hotel!

Amazing stay! Will be back the ne t time I'm in London!

Our travel was for tennocon and this hotel was the only one with rooms remaining. It is a bit over-priced for what you pay for, but the service is top notch and the staff is friendly and welcoming.

Great experience, clean and renovated

Friendly staff

Was ok. Did not like that I had to rely on valet parking

Great service.

Great

Staff was exceptional. The cleanliness wasn’t the greatest, for a one night stay and for the amount of what I had paid was not reasonable, being a Delta it disappointed me.

Our stay was lovely.

Overpriced!

Great stay

fantastic location, Friendly staff, Decent rooms!

Overall was good.

No AC. Noisy and rude people lying on the hall floor. Hallway had AC. Room was dusty!

Interesting

Very close to the facility we need to visit tomorrow

We stayed there for our first wedding anniversary. The staff were very friendly and accommodating. The building was just beautiful and welcoming! Would definitely go back.

Loved how quick the service was, staff gave recommendations for outside the hotel, walkable distance to downtown.

The hotel is located in downtown London. You’ll see a lot of homeless people so you might not feel very good walking around especially if you have small children. But the hotel itself is very cool and you can explore and enjoy.

.

Rooms look old and things in the building look old and unkept

We had the room adjacent to the elevator. As soon as we got in the room, we could hear the high pitch sound and grinding from the elevator as it ascended and descended. We immediately called the front desk and asked for a room change. We were assured that the elevators would be shut off at 11pm and would not start up again until 8 the next morning. It was well past 11 and the elevators were still running. They didn’t stop until we complained. They started up the next morning at 6 am, a far cry from the 8 am promise. Very unfortunate, because, other than that issue, the place was fine.

Our room changed so we were given free breakfast which was great. The hotel was clean and quiet. Perfect after a concert. Thanks again!

Great stay

Good accommodation. Breakfast buffet is lacking and overpriced.

Friendly staff. Quick check in and out. Very nice hotel.

Dirty room. Dirty hallway. Bathroom smells like mold. Bathtub is scratched up. Dated furniture. Towels that scratch your face. 1-star experience. Not the 4-stars as stated in the website. Please manage your expectations. Paid a premium expecting for a premium experience, but looked and felt like a 1-star motel.

Love the room service an unique location!

Nice pool. Would have liked to use exercise room. Sauna hard prints everywhere.

We enjoyed the hotel, the location and the staff were great. The restaurant was wonderful! In fact, we ate there for every meal: I have celiac disease and they took very good care of my needs. Also, delicious choices and variety on the menu! The homeless situation outside was a bit troubling, but this location is downtown in a larger city, so it’s expected.

Stay here

Nice hotel, good food

Cleanliness

Amazing front desk staff!!! Very clean room, recently renovated. Room didn’t get to temp, yet was still very comfortable.

Central to downtown and some great restaurants! But a LOT of homeless unfortunately all around that area. Still felt safe

Rooms were clean but pool was very dirty. As soon as you walk in the hotel, you smell a musky smell and chlorine. Hotel garage door was broken and took over an hour to get our vehicles out.

We would go back

Staff are amazing, very personable, helpful and efficient.

Great 20th floor lounge. Good gym and exercise facilities.

good

Limited late dining options. I highly suggest using the valet, I parked in the pay lot next door and my car was broken into.