The room was nice but the bathroom way too small

Nice room, clean property, bistro was nice but a bit pricey

Has a jot tub and pool. Cafe with good coffee

Inner city type not clean

Loved the staff. They were all so helpful and friendly.

Very decent!

Very decent! Love the lobby, love that they have on-site Starbucks, love that they have a recycling bin in the room, the hotel is near literally everything, and the hotel and room were very clean! Didn't like that I could never get my room warm, so it was really cold, the latch-lock was kind of broken on my door, the incidental-hold for the room is pretty expensive ($100 for 3 nights) and had to pay $12 a day for parking that no one mentioned to me, I just saw it on my bill at the end of my trip.

Excellent

Seen better days. Front desk staff while nice seemed a little disheveled. Not able to receive emails for print out. Facility old

Great stay for the cost of the room

Cascade of problems: failed computers, our room given away while we waited, failed to honor our reservation, and received impolite and stonewall-type response from front desk.

Heater in room had to be fixed by maintenance man.

Parking charge was unfamiliar. Rest of them are good.

The room 803 had no USB Ports, the desk area to work had no lighting and the bathroom floor and fixture was in need of attention. Hope this is helpful

Excellent!

Great location. Very clean. Excellent t staff.

Would definitely recommend this Hotel

convenuent

We needed a room because our house was being worked on and the power was off. The hotel was about a mile away and had Breakfast available. Very nice hotel at a reasonable price. If you are visiting it is close to I-25 and the Light rail to get downtown, the Bronco Stadium, Ball arena, Elitch Gardens amusement park. Just a short drive to the musuem, Denver Zoo, Botanic Gardens and Cherry Creek shopping district.

Pros - well located - friendly staffs Cons - breakfast is extra fee - breakfast is a la carte. I would prefer to have it as buffet. - parking is extra fee - no help with luggage - one night was almost 250.

Great

It was great. From awesome check in clerk to wait staff in lounge. Everyone was great. Even had a great experience with a maintenance tech.

Outdated and Dirty

Outdated and dirty. Our carpet had a strange substance splattered that should have been caught and cleaned by housekeeping. The bathroom floor needs a good scrub. The guy who checked us in appeared to be doing complex math to assign us a room. Honestly, I’m not sure what was so complicated. It must have taken half an hour, not kidding. Finally, they charge for parking which in this area is hooey. Do not recommend.

Everything was very nice

We made a reservation via Expedia. Called the morning of check in and asked if we can do early check in . We were advised room was not ready . So, advised the hotel it will be a late check in . Indeed , we checked closer to 11pm . The room type we reserved “was not available “, we were offered a “down grade “ . When asked for an upgrade we were told that those rooms are reserved for people who made reservations directly with Marriot . The most upsetting thing was the response “because you made a reservation via a third party ( ie - Expedia ) and saved few dollars, we only upgrade reservations that were made directly with us”. At the end - we did get upgraded because we are member of the “Bon Voy “ with a high status . Lesson - probably make reservations directly with hotel chain and not via third party . Just saying .

Very clean and safe Hotel.

There was a wood piece between the bathtub and ceramic tile. I dont know why it was there.

Great location

During our stay, the computer system went down for an extended period of time. The resolution went days, and was still unresolved at the time I checked out. The handling of my key not working was handled in an unsafe manner. Anyone could have entered my room as my identity wasn't checked and maybe it couldn't be verified due to the status of the computer system.

It was a good time!

Great location

Room was very nice. Was a little disappointed bathroom didn’t have a tub. Bed was very comfortable. TV viewing from the bed was a little difficult due to armoire placement. Maybe TV could have been located a little further to the right. Thought $12 per night for parking was a little much!

Lovely place to stay. Enjoyed the hot tub!

Clean. Nice amenities. Friendly Staff. Well located. I would definitely stay there agsin

It was a bit older than i realized, but it was clean. One little thing that I liked was YouTube was one of the TV Guide options.

I inadvertently left pajamas in the room when I checked out and called the next day when I arrived home. I spoke with a staff member, Kevin Smith, who was most helpful. He located the item and offered to send it to me via Federal Express upon receiving my account number. Very pleased with this personal service above and beyond,

Great stay

This was close to places to eat. Close to the Denver public library branch

Nice enough hotel, depressing location

The hotel itself is very good. No complaints. The staff was efficient and very friendly, the room was clean, bed comfortable. The location was not great. A busy, rough looking commercial thoroughfare. The view directly from our room beyond the parking lot was a business across the street called More than Vacuums. The words Cherry Creek in the location fooled us that it would be in the main walkable Cherry Creek area, with shops and restaurants. It was not.

Cleanliness

The gentleman that checked me in around 1:00am on 7/26 was extremely polite and helpful. He walked me to the elevator, showed me where to dine and get coffee. He’s a keeper!

Everything was very clean & comfortable

Horrible stay

Ac unit didn’t get cooler then 80 and they were doing construction under our window

It was just ok. Not enough outlets in the room. So we had to unplug the microwave to use the coffee maker

Breakfast wasn't that great and coffee tasted days old. Tried to go to Starbucks in hotel but they close before 10am! Hotel is outdated and front desk staff was not friendly checking in.

clean and friendly

The staff were kind and the hotel was in good condition. Unfortunately, I did not get very much sleep. My room was right next to the elevator and I could hear it running from my room despite playing white noise on my phone and putting a pillow over my head. I hear the staff say the hotel was full so I didn’t say anything the first night. The next morning I informed them of the issue and asked for a white noise machine or ear plugs and they informed me that they could move me to a different room at 1. I let them know I wouldn’t be back until the evening and they confirmed I’d still be able to switch rooms and that no action needed to be taken before them. I cleared out of the initial room and gave them my suitcase. When I returned that evening, I spoke with the front desk person, as previously instructed, and he informed me there were no open rooms. Apparently there was a communication failure as they never checked me out of the room and didn’t assign me the room that was open. I slept maybe 3 hours for two of my three nights here. I’m very disappointed with the communication issues and lack of sleep. After explaining this issue to the front desk person, they offered me free breakfast which was kind but not a solution to my problem or any sort of recognition of the hotel’s communication issues. I’d give 2 out of 5 stars but it was a clean hotel and staff were mostly friendly so I’m trying to be nice.

Very nice property. although plenty of up charges for a property that is already a little more pricey. Charge for parking in an open lot, no coffee station.

Its a good location, close to the highway and other places..the market should have more items, maybe sundries

Property is fine. Chairs uncomfortable. Rather be lower. Nice and close to elevator.

Our stay was not enjoyable at all. I booked a "non refundable" suite 1 day in advance. When we arrived the staff at the front desk told us that they gave our room away. We had 4 people (2 bed suite). Because they didn't have another room of that size, they put us in 2 different rooms. (one on a different floor). The next two days I tried to straighten things out with them and no one knew or could do anything. The 2 other people in our party chose to go to a different hotel altogether. It was clean and tidy, but the staff was completely incompetent on how to fix a mess-up. ---Andy

There was no EV charging outlets.

Room was very small for 2 people @ $280 per night

Wish there was coffee that didn't cost so much

Bathroom set up of ..too many handicap rails .. towel rack distance from shower …

Wonderful stay

I really enjoyed my stay at Courtyard by Marriott. The room was clean and dirt free. I had a king size bed with a sofa bed sleeper and was spacious for one person. The staff was also friendly and courteous. I liked that they provided free water bottles as needed. The only complaint that I would have is the thin walls. My room was a conjoining room to another room and I can hear my neighbors talking and arguing at 6am in the morning. The location was also nice because it is walking distance to a lot of shops and restaurants.

Great Staff. Loved your whole crew. Friendly/knowledgeable & just positive happy staff. Location for me was great. Will definitely come back. Sincerely, W.Thorne Taylor

We have tried - but this will be our last stay

We have stayed at this location 3 times due to convenience of the area we need to be in. Each time we have felt the same but chosen this place because of location. But we have made the decision this will be our last time. First the staff is very friendly! This is the only saving grace. But the rooms are not that great. Bad mattresses, bad pillows, the bathrooms are so small you can barely move in it. Room lighting is awful. But the worst was how dirty the bathroom was. There was legit dust piled up in the corners. The grout was black in the heavy traveled areas and the carpet literally felt grimey. We are done staying here. And they charge way too much money for their own parking lot that is shared with no other businesses. It is a massive parking lot. It’s a money grab.

Great stay!

Great hotel and the staff was amazing! Walking distance to a lot of restaurants and easy to navigate that part of town. I liked staying here much better than downtown.

Denver Business Trip

Nice area, close to freeway, paid parking

Need new mattresses

I appreciate the convenience of having a restaurant, a gym, and a Starbucks all in one location.

Area was too commercial located on a main boulevard that was very busy.

F word was used in the bar by guests without the bartender saying anything. I will not stay again.

Toilet was not flushing

Damaged couch, tear. Great view.

Bathroom was really small and shower was full of hairs

The property needs renovation. It's dated. Bath towels should not sit above the toilet. Ick. The Internet was quite "bursty." That could be due to the recent solar storm, however? Breakfast should be included.

It was a good stay

Nice rooms, easy parking, safe area. Good overnight during travel.

😁

Nice property, my goto for several years now

When I'm in Denver this is a great place to stay. Always clean and comfortable.

The staff were amazing , all very customer focused and willing to help with a smile.

Very good

Reserved a king but were told they only only had double queen

Great property, centrally located.

I’ve stayed here for years. Always a good choice.

Good

The Courtyard provided a pleasant property for a reasonable price. Clean, comfortable and convenient.

Would Return

Clean and in good condition.

Never made up our room. Asked twice at the front desk to have room made up

Excellent place to stay people friendly staff thumbs up to stay here as well.

.

it was 'fine' to spend the night ... only problem was the toilet was clogged and I didn't want to deal w/ service /maintenance .... also, kind of annoying to have to pay to park in their parking lot ($12)

no one's fault, but Internet was down, causing chaos for check in

The room was very nice but there was a very loud buzz all night and i didn't get to sleep at all. I feel like i wasted my money on getting this room for the night.

Room wasn't ready at check-in time we had to wait to get in. The room was supposed to come with 2 double beds and a sofa bed, there was only a chair in the room. Stayed 2 nights, housekeeping didn't give us fresh towels or even check with us if we needed anything. Overall a nice hotel, just expensive for ok service.

Great stay! We will be back there!

Parking fees

The hotel, itself, was clean and in good repair. I'm disappointed that you had to pay for everything like parking and water. However, The front desk did give us complimentary bottles of water when we asked. The most frustrating thing about the hotel was the lack of service from the staff. They were more concerned with conversing with each other than helping the guests. The music was so loud in the lobby that it was hard to have a conversation. The workers at Starbucks seemed inconvenienced when we placed a coffee order. Overall, disappointing, I expected more from this level of hotel.

We chose not to stay here. Booked a king bed with sleeper sofa and a bathtub. 1st room had no tub. 2nd room was a small room with queen bed. Front desk staff not very friendly upon arrival.

Very kind staff. Hot tub bubbles were very intense. Not very many dining options around. Public transportation a 15 minute walk.

The room was cozy and clean I could smell the cleaning products when I walked in. Starbucks being downstairs near the lobby is An extra bonus!

The bed was terrible. Hard lumpy mattress. And the linens were old and gross. Sheets wouldn’t stay on due to aged elastic. Towels were thin and coarse. I had to buy egg crate pads and a pillow in order to attempt sleep. I asked for padding and they brought me an old thin mattress pad. Wouldn’t stay here again.

We stay here every time we come to Denver to visit our Univ of Denver student. Fantastic location! Kevin was super helpful this time around. Highly recommend!

Good location. Bad rooms.

Great location but terrible room! Tiny bathroom and no counter space. Gave me a room by the elevator so I was up all night. Won’t stay here again.

Need better shades on East side

East facing rooms are baked by sun, shades arent enoigh to keep it out and keep the room mildly dark.

Good hotel for those needing to visit patients at Swedish!

Not what we expected froma Marriot property

We arrived to our room to find the floors in acuumws. Trash cans on the bed and the sofa cushions off the sofa. There was a wet coffee puddle on the carpet and the shelf in the shower falling off the wall. When we called the front desk to tell them, they offered no apology and simply said "we'll make a note of it so you don't get charged" at check out, they said the same thing when I reported the issues. They never offered us a new room even though the hotel was nearly empty. No apology. No compensation Disappointing service.

Great Value and Excellent Customer Service

The check in was great. I was checked in quickly and the gentleman was very friendly and helpful. I had a package delivered ahead of my arrival and the process to retrieve it was easy. This hotel was very clean. The lobby was clean and welcoming. The water with fresh fruit is a great addition and they changed the fruits up each day. The pool and gym were both clean. The lobby bar is nice and the server Patty is great. During your stay you should definitely eat at the hotel and have Patty serve you. She is the most welcoming person I have come across in a hotel restaurant. She makes you feel like a valued guest. The room was clean (except the coffee machine) and a perfect size. I specifically asked for a room away from the elevator as I am a light sleeper. This is one of the few hotels that actually got it right. So huge kudos to reservations for getting that right. The one thing that I was not happy with was that they did not have free coffee in the lobby. There is a Starbucks in the lobby but the option for regular free coffee would be nice right next to the flavored water. Especially since the coffee maker in my room was not clean where the water goes.

Great customer service! Very nice rooms.

Great location for my connecting business during this visit Nice personal

Everything was great only issue was gym was often VERY hot when we would be in there