Great place to stay staff were amazing but guests were so so so loud. We got woken up multiple times throughout the night from people in the halls.

R very well maintained Food great

Location

Very nice, but limited in things to do

The property is nice, but it is in the middle of a not-so-nice part of town, so it did not feel safe to venture on foot off the grounds. In addition, unless you love the pool or practicing your golf shot (driving range), there is not much to do on the property. Staff was very attentive and helpful and the restaurants were good.

Beautiful hotel in a great setting. The check in process is very slow and it took 30 minutes to do it. The food at the dinning/breakfast well below the standard for a five star hotel. And the personnel forgot to mention I needed to validate the parking ticket, further delaying my departure.

Great food. Very friendly staff.

Close

Amazing resort with awesome amenities

Congrats This is without a doubt the best Marriott hotel we have been to. The grounds are amazingly beautiful and well kept. The staff made our stay so enjoyable. They were always attentive and helpful. Not one time did I hear a NO. Very polite. The restaurants served large portions and were well worth the prices. Some observations: The sliding doors to the bathrooms are useless and make noise. The gardeners should use electric tools around the pool and rooms. Some of the toilets in pool Area are toooo small and wet ones. I would turn the driving range into a 9 hole pitch and put. Overall a wonderful stay. Norman R Wright Flynn. Room 460. Jan 4-9 2025

Love the property and cultural aspects.

Very beautiful and welcoming. Staff is very attentive and working hard to address any issues or concerns. I didn’t venture off facilities, but there are places you can travel to that is not far away. My only issue was that the when I used the public hot tub it was a bit dirty from the nature that fell into it and it was warm at best. Not really hot. Everything I’d enjoyed and would recommend doing tour and the spa after.

The hotel had a resort like feel to it. It was semi-secluded, had multiple good dining options, spa, quaint gift shop, and personable and service oriented staff. Highly recommend it.

Best in San Jose Costa Rica

Great stay, beautiful property

Great property

Don't like

This hotel stands out as one of the best we’ve stayed at. The hotel staff was incredibly friendly and always ready to assist us. The food was exceptional, and we thoroughly enjoyed our breakfasts and dinners at the hotel. The spa services are highly recommended.

Unique design concept. But rooms are noisy, with loud music playing and boisterous bar patrons reveling until late at night.

Last two nights, there was too much noise and we could not sleep. The hotel did not do much to take care of it.

I wished to stay longer

Wonderful grounds, friendly staff, very well maintained

Marriott properties are always high end! I just didn’t like the area outside the hotel.

The property is beautifully maintained and the staff was very nice.

Beautiful property. Amazing staff

This hotel has it all, great staff, food service. The only improvement would be the time that it takes to check in and check out. To be fair they may have been having a bad day. Overall highly recommend this place.

Lovely property staff was great and very helpful

It was a great place!

Excellent Service and Very Friendly Staff

Staff was extremely helpful and friendly. We were leaving early the next morning and arrived with lots of wet clothing as we were caught in a major rainstorm while we were ziplining. They took care of everything for us without complaint and no extra fees. They helped with additional special requests as well. Genuinely excellent service.

This property was absolutely wonderful from the amenities to the very nice staff to the beautiful location. Keep in mind that the hotel is about 20 to 30 minutes from the city area and taxis can get expensive however this hotel is worth it. Activities multiple restaurants, great spa tennis golf course and a historical tour available..

Best hotel we ever stayed at.

It had a variety of food options.

Everything was excellent! I enjoyed it immensely.

Absolutely stunning hotel

Hotel was clean, beds were comfortable, and service/employees were attentive. Food was good too!! There are several restaurants in hotel as well as a close walk. Hotel car service to mall was expensive $27. On way back, i got a taxi for $17 with a good & helpful driver.

Beautiful property on a coffee plantation loved the whole property and antiques like it was a museum. Beautiful clean room and quiet property. Easy to park. Did not have the best meal at their restaurant, over priced and lacking flavor but could be what I ordered.

I liked everything

❤️

Beautiful setting in a former coffee plantation. Hotel was surprisingly grand and elegantly designed. Felt a bit of old school charm but in modern day. Entire team / staff were incredible.

This property was amazing!

Very relaxing

Shuttle every 2 hours or longer to the airport not very convenient.

Wonderful stay!

What an absolutely stunning hotel! I stayed here for two nights at the end of my Costa Rica adventure. After traveling around the country for seven days, my goal was to find a comfortable, clean, and relaxing place to wind down before returning home (without having to leave the hotel- PSA: I previously stayed in downtown San Jose and didn't feel very safe walking around—do your research!). The hotel and its grounds are breathtaking, featuring two pools, a hot tub, plenty of chairs and tables for sunbathing, a driving range, and several dining options. I dined at three of the onsite restaurants, and all of them were excellent. The cocktails were delicious, and the staff was incredibly friendly and kind! I spent an afternoon at the Kuo Spa, enjoying the hot tub, steam room, sauna, and an excellent massage. This hotel was the perfect choice for me as I didn't plan on leaving the premises, and there was plenty to do right there! I would definitely recommend this hotel to anyone who is looking for a relaxing stay in the sun, or who needs to kill some time before a flight home!

N/a

The comforts of home

All the comforts of home. Great landing point upon arrival into SJO. Great for families and groups. Incredibly friendly staff.

Great place to stay. Wish we stayed longer

The property was amazing. The only bad thing is that Marriott would not credit your bonvoy account since we book through Expedia.

Best stay

Amazing facility, and excellent value. It is more like a resort and the grounds and customer service are outstanding. Will definitely be coming back here again. Loved it! So much to do for adults and kids. Gorgeous view!

It was a beautiful property only stayed there one day, but really enjoyed the view.

Great Marriott. Close to airport and car rentals. Choices of on site restaurants. Great breakfast buffet. Beautiful grounds. Lovely pool area. Noisy hotel when weddings, parties.

We love the architectural design of the hotel, including the Spanish style furnishings. Staff were very helpful as well as friendly. Overall, the facilities including our room are very clean.

Beautiful hotel. It’s called Hacienda for a reason. Saltillo tile and barn doors. Very clean. Great pools and places within walking distance (1/2 mile to 1 mile…Starbucks and a cool food truck area). They have a hotel shuttle to the airport that runs every two hours starting at 0500.

Nice

Vey beautiful and stunning views

This hotel is always excellent. The staff here are very welcoming and go above and beyond to make this a memorable experience. Will return and highly recommend.

This property has several restaurants on site, and while the food options are great, the quality and taste could be improved.

Beautiful grounds but average rooms

Friendly staff ; hotel is huge and grounds were beautiful; Gym is well equipped but they have cone cups for water at gym. Convenient near the airport . But double beds seemed small to accommodate 2 person. On negative side, Rooms juts average and bathroom were dated .

Best amenities ever. I la Botica Brand.

loved the spa

Amazing staff!!’ Very, very helpful. Everyone working was amazing.

The property has everything needed for a trip. There are 4 dining options, a gym, salon and a spa. It’s tucked into a lush piece of city.

Hotel was just gorgeous! Restaurants were amazing, the staff was great and very nice! Front desk was very helpful and very accommodating will definitely return.

Very good hotel, very spacious, relaxing, beautiful. Excellent gym, best of any hotel in Costa Rica where I have stayed. I wish that their was more recreation, a basquetball court, oing pong table, game room ? The space is there. Really nice cafe and other restaurants.

Loved everything

Loved this property!

Great property with great staff. Friendly and safe.

My favorite place to stay in San Jose!

Wish the shuttle from the airport was more frequent, otherwise the property is a great stay!

The put me in a terrible room, and was not able to change, unless I pay for upgrade!

We stayed here the last night of our honeymoon. Roberto found out and gave us a beautiful room. Then Sofia, Shar, and Caleb left us a little gift with a note. It was the first time I saw my married name in print. We’re so grateful for the extra efforts. The grounds were beautiful and the bedding was comfortable, so we had a great stay.

Although our room was very clean, the rest of the hotel is dirty and dated.

Excellent property and great service.

An amazing place to stay, with every amenity at our fingertips. Just beautiful. Food was excellent, high quality, again every type of food you could want. Loved our stay.

Everyone so friendly and very polite . Amazing people everything was excellent.

Beautiful views. Nice to walk around the property. The bar was fun, lively, everyone was friendly staff and guests. It was a great weekend.

Excellent stay, the food was exceptional, staff super friendly, helpful, spoke English with us. Helped celebrate a birthday while we were there. What a beautiful place.

Safe stay in San Jose

My first room smelled like mildew. They switched me to another room without incident. The rooms are nice and spacious. The hotel is beautiful just old and looking tired. The grounds around the hotel look neglected. Food and drinks are very expensive. I only stayed one night and booked for safety, so it was good for that. The gym is over the top great! Over all good stay.

Entire staff was very friendly and polite, throughout the front desk to the restaurant. Rooms were clean and very nice. Would definitely come back.

The verandas were incredibly comfortable. The views of the mountains were lovely, and the presence of playful parrots was so fun. The spa was terrific. The pool area was fun and lots of space for sunbathing.

This property is gorgeous...has old world charm and maintained very well. The staff all know English or try their best and they also frequently check in about your stay. There are several restaurant experiences to choose from and they accept the dollar. I would absolutely stay here again!

The style is marvelous.

Nice hotel with a couple of pools and neat grounds. Incredible service. First switching off a room, then helping us with a phone problem. Dinner was also very good in one of their restaurants. Rooms were clean.

Extremely disappointed with the hotel's airport transportation service. Despite booking in advance, the shuttle never arrived, leaving me stranded for over an hour. This lack of reliability from the management was deeply disappointing and significantly impacted my stay.

We were only there for one night, but it was a pleasant stay in a hotel located close to the airport that had a resort feel.

Good Choice

Good location and nice hotel. Restaurant is really good.

The facilities are fine, limited dinning in the area. Service is acceptable

Best place to stay near San Jose!

Beautiful hotel but disastrous food!

Beautiful hotel with many amazing details. Large comfortable room with a great view. BUT....the food was atrocious. We waited for dinner for one hour and we were then served a very tepid soup and a totally uncooked (& cold) pasta dish. We sent it back and it was returned hotter but still inedible. The waiter did not charge for it, which was kind of him.

We stayed for one night before our departure the next morning. The resort is an oasis of luxury in not a very desirable area. Aside from convenience to the airport, the location has nothing much to offer. You certainly wouldn't leave the premises for an evening stroll. Once ensnared, customers have no where else to go. The hotel seems to take advantage of these circumstances and their clientele to charge truly extravagant prices in their restaurant with poor (_slow_) service and subpar food that is cold on arrival. It was actually the worst dining experience we had in all of our stay in Costa Rica. It seems like the lack of any local competition provides no incentive to focus on the quality of the customer experience. I'm sorry then to not provide a strong recommendation.

The food was not that good

We liked the variety of restaurants and things to do around the resort.

This hotel was like a resort. The staff were very friendly and helpful. There were many things to do on site such as pool, restaurants, spa, driving range, tennis court and gift shop. Pros: -many amenities -nice staff -clean comfortable rooms -free juices, bar tending class, movie nights, etc Cons: -its very windy so sitting outside or playing tennis was difficult -the airport shuttle only runs a few times a day and doesnt run later in the evening -not many vegan options and no vegan desserts -bathroom has a barn door which never shuts properly and has a large gap between the wall and the door. There is no privacy. The door is also frosted so getting up in the middle of the night to use the washroom is disturbing to others. Get rid of these! -no fridge or microwave in the room. We had many leftovers and snacks but nowhere to keep them -poolside chairs are a little old -Uber is cheaper than taxi to get to the airport and downtown. Would have been nice to have a shuttle to downtown or the mall

Beautiful hotel & setting. Very good gym & spa. Good breakfast buffet & outdoor seating.

Convenient and easily accessible near airport. Good food options too

.

Beautiful 4 star hotel just 9 minute shuttle to airport, lovely green oasis, wonderful staff

We have stayed here many times. Love this hotel and this trip the staff was exrra amazing. Recognized my platinum status and gave us a great room! Highly recommend!

24 hour cafe service, great food in restaurants, poolside service, driving range.

The facility was clean, nice pool, excellent gym, sauna, steam bath etc and more importantly, the staff were friendly, helpful people.

Large beautiful property

I love this hotel the front desk is great especially Caleb & Jackeline and Gianinna. The spa is fabulous especially Laura. Carlos the bellman is super friendly and helpful and the staff at the restaurants were amazingly tasty. Room service was impeccable and the attention to detail is remarkable - I loved the cold pool and the lounge chairs were downright decadent. I was given an upgrade to the golf view suite and it was a gem. One night my GF and I took part in the rodízio bbq which was a great deal for really feasting on all types of meats. The gym is modern and fully equipped and the grounds offer multiple walking paths if you like to stroll in nature. This hotel has it all. Delicious food, excellent service and beautiful surroundings. You really cannot go wrong booking this little piece of heaven between the mountains and the coffee plantations lis it’s minutes from the airport but feels like a whole different world of natural harmony and blissful peace amidst the kindest of peoples. Pura Vida