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27 May 2025
Tuesday
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28 May 2025
Wednesday
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2 Adults - 0 Child
1 room
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Hotel Description

Located in La Asunción, Costa Rica Marriott Hotel Hacienda Belen is in the business district, within a 10-minute drive of Cariari Golf Course and Central Park. This family-friendly resort is 7.7 mi (12.4 km) from Museum of Costa Rican Art and 9.1 mi (14.6 km) from Mercado Central. Stay in one of 299 guestrooms featuring LCD televisions. Complimentary wired internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks. Featured amenities include a computer station, express check-out, and dry cleaning/laundry services. Event facilities at this resort consist of a conference center and 20 meeting rooms. A roundtrip airport shuttle is complimentary at scheduled times.

Hotel policies

LGBTQ friendly

Professional property host/manager

Property does not require health documentation at check-in

Pets allowed

Pet max weight (per pet) in kg is 18

Pet max weight (per pet) in lb is 40

Only dogs are allowed

Maximum number of pets per room 1

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets cannot be left unattended

Check-in from: 4:00 PM
Check-in by: anytime
Minimum check-in age: 18
Check-out by: 12:00 PM

Cleaning and safety practices

  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Contactless check-in is available
  • Contactless check-out is available
  • Cashless transactions are available

Important information

You need to know
  • Pool access available from 6:00 AM to 9:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
Front desk staff will greet guests on arrival at the property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • This property uses solar energy, plus eco-friendly cleaning products
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Minimal age
18
Optional fees
  • Fee for full breakfast: approximately USD 15 to 30 for adults, and USD 15 to 30 for children
  • Uncovered valet parking fee: USD 12 per day
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Spanish

Amenities

Most Popular

Swimming Pool

Free WiFi

Parking available

Airport transfers

Dining services

Concierge

Laundry

Spa

Gym

Entertainment

Non-smoking

Childcare

Business facilities

Banquet facilities

Accessible facilities

Other

Elevator

Free airport transportation

Hair salon

ATM/banking

Concierge services

Gift shops or newsstand

Shopping on site

Fireplace in lobby

Hiking/biking trails nearby

Breakfast available (surcharge)

Laundry facilities

Television in common areas

Garden

Children's pool

Safe-deposit box at front desk

Spa services on site

Multilingual staff

24-hour front desk

Porter/bellhop

Express check-out

Full-service spa

Spa treatment room(s)

Meeting rooms

Steam room

Sauna

Wedding services

Pool umbrellas

Wheelchair accessible path of travel

Wheelchair accessible parking

Braille or raised signage

Number of restaurants - 2

Number of meeting rooms - 20

Tennis on site

Number of outdoor pools - 2

Conference center

Outdoor tennis courts - 1

Snack bar/deli

Valet parking (surcharge)

Computer station

Number of bars/lounges - 2

Number of poolside bars - 1

Number of coffee shops/cafes - 1

Free pool cabanas

24-hour fitness facilities

Terrace

Electric car charging station

Games

Water dispenser

Couples/private dining

Vegetable garden

Proposal/romance packages available

Ballroom

Banquet hall

Eco-friendly cleaning products used

Uncovered parking

Golf clubs (equipment)

Children's games

Wheelchair accessible (may have limitations)

Wheelchair-accessible public washroom

Wheelchair-accessible van parking

Wheelchair-accessible path to elevator

Wheelchair-accessible registration desk

Wheelchair-accessible spa

Wheelchair-accessible fitness center

Wheelchair-accessible on-site restaurant

Wheelchair-accessible lounge

Visual alarms in hallways

Wheelchairs available on site

Food and water bowls

Coworking spaces

Well-lit path to entrance

Stair-free path to entrance

Hotel reviews

9.0
Wonderful956 Verified Reviews
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Cleanliness9.4/10
Service9.2/10
Comfort9.0/10
Condition9.2/10
Neighborhood8.0/10
Amenities9.2/10
8/10
Excellent
Kyra, 17 Feb 2025
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Great place to stay staff were amazing but guests were so so so loud. We got woken up multiple times throughout the night from people in the halls.

10/10
Exceptional
Frank, 08 Feb 2025
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R very well maintained Food great

10/10
Exceptional
Roger, 06 Feb 2025
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Location

8/10
Excellent
Catherine, 04 Feb 2025
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Very nice, but limited in things to do

The property is nice, but it is in the middle of a not-so-nice part of town, so it did not feel safe to venture on foot off the grounds. In addition, unless you love the pool or practicing your golf shot (driving range), there is not much to do on the property. Staff was very attentive and helpful and the restaurants were good.

4/10
Poor
Manuel, 02 Feb 2025
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Beautiful hotel in a great setting. The check in process is very slow and it took 30 minutes to do it. The food at the dinning/breakfast well below the standard for a five star hotel. And the personnel forgot to mention I needed to validate the parking ticket, further delaying my departure.

10/10
Exceptional
Yawei, 28 Jan 2025
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Great food. Very friendly staff.

10/10
Exceptional
Roger, 26 Jan 2025
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Close

10/10
Exceptional
Jen, 24 Jan 2025
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Amazing resort with awesome amenities

10/10
Exceptional
NORMAN, 13 Jan 2025
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Congrats This is without a doubt the best Marriott hotel we have been to. The grounds are amazingly beautiful and well kept. The staff made our stay so enjoyable. They were always attentive and helpful. Not one time did I hear a NO. Very polite. The restaurants served large portions and were well worth the prices. Some observations: The sliding doors to the bathrooms are useless and make noise. The gardeners should use electric tools around the pool and rooms. Some of the toilets in pool Area are toooo small and wet ones. I would turn the driving range into a 9 hole pitch and put. Overall a wonderful stay. Norman R Wright Flynn. Room 460. Jan 4-9 2025

10/10
Exceptional
Krystal, 12 Jan 2025
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Love the property and cultural aspects.

10/10
Exceptional
Joshua, 01 Jan 2025
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Very beautiful and welcoming. Staff is very attentive and working hard to address any issues or concerns. I didn’t venture off facilities, but there are places you can travel to that is not far away. My only issue was that the when I used the public hot tub it was a bit dirty from the nature that fell into it and it was warm at best. Not really hot. Everything I’d enjoyed and would recommend doing tour and the spa after.

10/10
Exceptional
Tanya, 01 Jan 2025
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The hotel had a resort like feel to it. It was semi-secluded, had multiple good dining options, spa, quaint gift shop, and personable and service oriented staff. Highly recommend it.

10/10
Exceptional
Carlos, 28 Dec 2024
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Best in San Jose Costa Rica

Great stay, beautiful property

10/10
Exceptional
Albert, 22 Dec 2024
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Great property

6/10
Fair
Ahmed, 16 Dec 2024
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Don't like

10/10
Exceptional
Richard, 13 Dec 2024
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This hotel stands out as one of the best we’ve stayed at. The hotel staff was incredibly friendly and always ready to assist us. The food was exceptional, and we thoroughly enjoyed our breakfasts and dinners at the hotel. The spa services are highly recommended.

8/10
Excellent
Robert, 07 Dec 2024
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Unique design concept. But rooms are noisy, with loud music playing and boisterous bar patrons reveling until late at night.

4/10
Poor
Gurdeep, 02 Dec 2024
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Last two nights, there was too much noise and we could not sleep. The hotel did not do much to take care of it.

10/10
Exceptional
Yorleny, 02 Dec 2024
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I wished to stay longer

10/10
Exceptional
Maxym, 30 Nov 2024
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Wonderful grounds, friendly staff, very well maintained

8/10
Excellent
Mazin, 27 Nov 2024
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Marriott properties are always high end! I just didn’t like the area outside the hotel.

10/10
Exceptional
OMAR, 26 Nov 2024
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The property is beautifully maintained and the staff was very nice.

10/10
Exceptional
Sally, 18 Nov 2024
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Beautiful property. Amazing staff

10/10
Exceptional
Greg, 17 Nov 2024
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This hotel has it all, great staff, food service. The only improvement would be the time that it takes to check in and check out. To be fair they may have been having a bad day. Overall highly recommend this place.

10/10
Exceptional
Rick, 11 Nov 2024
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Lovely property staff was great and very helpful

10/10
Exceptional
Margaret, 31 Oct 2024
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It was a great place!

10/10
Exceptional
Debra, 27 Oct 2024
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Excellent Service and Very Friendly Staff

Staff was extremely helpful and friendly. We were leaving early the next morning and arrived with lots of wet clothing as we were caught in a major rainstorm while we were ziplining. They took care of everything for us without complaint and no extra fees. They helped with additional special requests as well. Genuinely excellent service.

10/10
Exceptional
Rachel, 21 Oct 2024
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This property was absolutely wonderful from the amenities to the very nice staff to the beautiful location. Keep in mind that the hotel is about 20 to 30 minutes from the city area and taxis can get expensive however this hotel is worth it. Activities multiple restaurants, great spa tennis golf course and a historical tour available..

10/10
Exceptional
Mary, 17 Sep 2024
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Best hotel we ever stayed at.

10/10
Exceptional
Rosa, 15 Sep 2024
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It had a variety of food options.

10/10
Exceptional
Simone, 10 Sep 2024
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Everything was excellent! I enjoyed it immensely.

10/10
Exceptional
Krystal, 08 Sep 2024
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Absolutely stunning hotel

8/10
Excellent
Olga, 02 Sep 2024
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Hotel was clean, beds were comfortable, and service/employees were attentive. Food was good too!! There are several restaurants in hotel as well as a close walk. Hotel car service to mall was expensive $27. On way back, i got a taxi for $17 with a good & helpful driver.

10/10
Exceptional
Khadija, 02 Sep 2024
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Beautiful property on a coffee plantation loved the whole property and antiques like it was a museum. Beautiful clean room and quiet property. Easy to park. Did not have the best meal at their restaurant, over priced and lacking flavor but could be what I ordered.

10/10
Exceptional
Rafael, 01 Sep 2024
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I liked everything

8/10
Excellent
Kara-Lynn, 28 Aug 2024
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❤️

10/10
Exceptional
Dartagnan, 26 Aug 2024
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Beautiful setting in a former coffee plantation. Hotel was surprisingly grand and elegantly designed. Felt a bit of old school charm but in modern day. Entire team / staff were incredible.

10/10
Exceptional
Sarah, 16 Aug 2024
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This property was amazing!

10/10
Exceptional
juan, 14 Aug 2024
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Very relaxing

2/10
Poor
Amy, 10 Aug 2024
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Shuttle every 2 hours or longer to the airport not very convenient.

10/10
Exceptional
Bianchinetta, 06 Aug 2024
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Wonderful stay!

10/10
Exceptional
Christa, 06 Aug 2024
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What an absolutely stunning hotel! I stayed here for two nights at the end of my Costa Rica adventure. After traveling around the country for seven days, my goal was to find a comfortable, clean, and relaxing place to wind down before returning home (without having to leave the hotel- PSA: I previously stayed in downtown San Jose and didn't feel very safe walking around—do your research!). The hotel and its grounds are breathtaking, featuring two pools, a hot tub, plenty of chairs and tables for sunbathing, a driving range, and several dining options. I dined at three of the onsite restaurants, and all of them were excellent. The cocktails were delicious, and the staff was incredibly friendly and kind! I spent an afternoon at the Kuo Spa, enjoying the hot tub, steam room, sauna, and an excellent massage. This hotel was the perfect choice for me as I didn't plan on leaving the premises, and there was plenty to do right there! I would definitely recommend this hotel to anyone who is looking for a relaxing stay in the sun, or who needs to kill some time before a flight home!

10/10
Exceptional
Alvaro, 04 Aug 2024
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N/a

10/10
Exceptional
Monica, 03 Aug 2024
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The comforts of home

All the comforts of home. Great landing point upon arrival into SJO. Great for families and groups. Incredibly friendly staff.

10/10
Exceptional
Mark, 30 Jul 2024
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Great place to stay. Wish we stayed longer

10/10
Exceptional
Rosa, 28 Jul 2024
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The property was amazing. The only bad thing is that Marriott would not credit your bonvoy account since we book through Expedia.

10/10
Exceptional
Shoma, 13 Jul 2024
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Best stay

Amazing facility, and excellent value. It is more like a resort and the grounds and customer service are outstanding. Will definitely be coming back here again. Loved it! So much to do for adults and kids. Gorgeous view!

8/10
Excellent
Ameena, 10 Jul 2024
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It was a beautiful property only stayed there one day, but really enjoyed the view.

10/10
Exceptional
CECILE, 10 Jul 2024
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Great Marriott. Close to airport and car rentals. Choices of on site restaurants. Great breakfast buffet. Beautiful grounds. Lovely pool area. Noisy hotel when weddings, parties.

10/10
Exceptional
Celeste, 08 Jul 2024
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We love the architectural design of the hotel, including the Spanish style furnishings. Staff were very helpful as well as friendly. Overall, the facilities including our room are very clean.

10/10
Exceptional
Denise, 06 Jul 2024
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Beautiful hotel. It’s called Hacienda for a reason. Saltillo tile and barn doors. Very clean. Great pools and places within walking distance (1/2 mile to 1 mile…Starbucks and a cool food truck area). They have a hotel shuttle to the airport that runs every two hours starting at 0500.

8/10
Excellent
Brian, 01 Jul 2024
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Nice

10/10
Exceptional
Simon, 01 Jul 2024
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Vey beautiful and stunning views

10/10
Exceptional
Lance, 27 Jun 2024
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This hotel is always excellent. The staff here are very welcoming and go above and beyond to make this a memorable experience. Will return and highly recommend.

8/10
Excellent
Alberto, 26 Jun 2024
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This property has several restaurants on site, and while the food options are great, the quality and taste could be improved.

6/10
Fair
Monique, 26 Jun 2024
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Beautiful grounds but average rooms

Friendly staff ; hotel is huge and grounds were beautiful; Gym is well equipped but they have cone cups for water at gym. Convenient near the airport . But double beds seemed small to accommodate 2 person. On negative side, Rooms juts average and bathroom were dated .

10/10
Exceptional
Jose Gabriel, 25 Jun 2024
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Best amenities ever. I la Botica Brand.

10/10
Exceptional
Ashlee, 23 Jun 2024
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loved the spa

10/10
Exceptional
Jennifer, 22 Jun 2024
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Amazing staff!!’ Very, very helpful. Everyone working was amazing.

10/10
Exceptional
Cristy, 21 Jun 2024
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The property has everything needed for a trip. There are 4 dining options, a gym, salon and a spa. It’s tucked into a lush piece of city.

10/10
Exceptional
Genepher, 20 Jun 2024
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Hotel was just gorgeous! Restaurants were amazing, the staff was great and very nice! Front desk was very helpful and very accommodating will definitely return.

10/10
Exceptional
John, 15 Jun 2024
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Very good hotel, very spacious, relaxing, beautiful. Excellent gym, best of any hotel in Costa Rica where I have stayed. I wish that their was more recreation, a basquetball court, oing pong table, game room ? The space is there. Really nice cafe and other restaurants.

10/10
Exceptional
Arun, 30 May 2024
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Loved everything

10/10
Exceptional
kristina, 29 May 2024
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Loved this property!

8/10
Excellent
Michelle, 16 May 2024
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Great property with great staff. Friendly and safe.

10/10
Exceptional
Kevin, 13 May 2024
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My favorite place to stay in San Jose!

8/10
Excellent
Meena, 05 May 2024
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Wish the shuttle from the airport was more frequent, otherwise the property is a great stay!

2/10
Poor
Nico, 04 May 2024
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The put me in a terrible room, and was not able to change, unless I pay for upgrade!

10/10
Exceptional
Christina, 02 May 2024
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We stayed here the last night of our honeymoon. Roberto found out and gave us a beautiful room. Then Sofia, Shar, and Caleb left us a little gift with a note. It was the first time I saw my married name in print. We’re so grateful for the extra efforts. The grounds were beautiful and the bedding was comfortable, so we had a great stay.

8/10
Excellent
Ivan, 02 May 2024
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Although our room was very clean, the rest of the hotel is dirty and dated.

10/10
Exceptional
Guru, 22 Apr 2024
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Excellent property and great service.

10/10
Exceptional
Antonio, 20 Apr 2024
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An amazing place to stay, with every amenity at our fingertips. Just beautiful. Food was excellent, high quality, again every type of food you could want. Loved our stay.

10/10
Exceptional
Arialis, 19 Apr 2024
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Everyone so friendly and very polite . Amazing people everything was excellent.

10/10
Exceptional
Stephanie, 16 Apr 2024
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Beautiful views. Nice to walk around the property. The bar was fun, lively, everyone was friendly staff and guests. It was a great weekend.

10/10
Exceptional
Antonio, 10 Apr 2024
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Excellent stay, the food was exceptional, staff super friendly, helpful, spoke English with us. Helped celebrate a birthday while we were there. What a beautiful place.

8/10
Excellent
Martha, 06 Apr 2024
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Safe stay in San Jose

My first room smelled like mildew. They switched me to another room without incident. The rooms are nice and spacious. The hotel is beautiful just old and looking tired. The grounds around the hotel look neglected. Food and drinks are very expensive. I only stayed one night and booked for safety, so it was good for that. The gym is over the top great! Over all good stay.

10/10
Exceptional
Talia, 03 Apr 2024
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Entire staff was very friendly and polite, throughout the front desk to the restaurant. Rooms were clean and very nice. Would definitely come back.

10/10
Exceptional
Monica, 01 Apr 2024
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The verandas were incredibly comfortable. The views of the mountains were lovely, and the presence of playful parrots was so fun. The spa was terrific. The pool area was fun and lots of space for sunbathing.

10/10
Exceptional
Victoria, 31 Mar 2024
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This property is gorgeous...has old world charm and maintained very well. The staff all know English or try their best and they also frequently check in about your stay. There are several restaurant experiences to choose from and they accept the dollar. I would absolutely stay here again!

10/10
Exceptional
Juan, 30 Mar 2024
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The style is marvelous.

10/10
Exceptional
Pietro, 26 Mar 2024
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Nice hotel with a couple of pools and neat grounds. Incredible service. First switching off a room, then helping us with a phone problem. Dinner was also very good in one of their restaurants. Rooms were clean.

2/10
Poor
WEN, 17 Mar 2024
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Extremely disappointed with the hotel's airport transportation service. Despite booking in advance, the shuttle never arrived, leaving me stranded for over an hour. This lack of reliability from the management was deeply disappointing and significantly impacted my stay.

10/10
Exceptional
stephanie, 14 Mar 2024
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We were only there for one night, but it was a pleasant stay in a hotel located close to the airport that had a resort feel.

10/10
Exceptional
Renee, 12 Mar 2024
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Good Choice

Good location and nice hotel. Restaurant is really good.

6/10
Fair
Jorge, 11 Mar 2024
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The facilities are fine, limited dinning in the area. Service is acceptable

10/10
Exceptional
Laura, 01 Mar 2024
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Best place to stay near San Jose!

8/10
Excellent
Simon, 26 Feb 2024
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Beautiful hotel but disastrous food!

Beautiful hotel with many amazing details. Large comfortable room with a great view. BUT....the food was atrocious. We waited for dinner for one hour and we were then served a very tepid soup and a totally uncooked (& cold) pasta dish. We sent it back and it was returned hotter but still inedible. The waiter did not charge for it, which was kind of him.

6/10
Fair
Nicholas, 26 Feb 2024
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We stayed for one night before our departure the next morning. The resort is an oasis of luxury in not a very desirable area. Aside from convenience to the airport, the location has nothing much to offer. You certainly wouldn't leave the premises for an evening stroll. Once ensnared, customers have no where else to go. The hotel seems to take advantage of these circumstances and their clientele to charge truly extravagant prices in their restaurant with poor (_slow_) service and subpar food that is cold on arrival. It was actually the worst dining experience we had in all of our stay in Costa Rica. It seems like the lack of any local competition provides no incentive to focus on the quality of the customer experience. I'm sorry then to not provide a strong recommendation.

8/10
Excellent
RITA ADRIANA, 24 Feb 2024
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The food was not that good

10/10
Exceptional
Lina, 19 Feb 2024
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We liked the variety of restaurants and things to do around the resort.

8/10
Excellent
Andrea Elizabeth, 16 Feb 2024
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This hotel was like a resort. The staff were very friendly and helpful. There were many things to do on site such as pool, restaurants, spa, driving range, tennis court and gift shop. Pros: -many amenities -nice staff -clean comfortable rooms -free juices, bar tending class, movie nights, etc Cons: -its very windy so sitting outside or playing tennis was difficult -the airport shuttle only runs a few times a day and doesnt run later in the evening -not many vegan options and no vegan desserts -bathroom has a barn door which never shuts properly and has a large gap between the wall and the door. There is no privacy. The door is also frosted so getting up in the middle of the night to use the washroom is disturbing to others. Get rid of these! -no fridge or microwave in the room. We had many leftovers and snacks but nowhere to keep them -poolside chairs are a little old -Uber is cheaper than taxi to get to the airport and downtown. Would have been nice to have a shuttle to downtown or the mall

10/10
Exceptional
Gordon, 11 Feb 2024
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Beautiful hotel & setting. Very good gym & spa. Good breakfast buffet & outdoor seating.

8/10
Excellent
Inci, 09 Feb 2024
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Convenient and easily accessible near airport. Good food options too

10/10
Exceptional
Rick, 08 Feb 2024
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.

10/10
Exceptional
Michael, 06 Feb 2024
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Beautiful 4 star hotel just 9 minute shuttle to airport, lovely green oasis, wonderful staff

10/10
Exceptional
Deborah, 02 Feb 2024
expedia-logo-v2.pngTraveller

We have stayed here many times. Love this hotel and this trip the staff was exrra amazing. Recognized my platinum status and gave us a great room! Highly recommend!

10/10
Exceptional
FIONA, 27 Jan 2024
expedia-logo-v2.pngTraveller

24 hour cafe service, great food in restaurants, poolside service, driving range.

10/10
Exceptional
Ethiopia, 26 Jan 2024
expedia-logo-v2.pngTraveller

The facility was clean, nice pool, excellent gym, sauna, steam bath etc and more importantly, the staff were friendly, helpful people.

8/10
Excellent
Helen, 25 Jan 2024
expedia-logo-v2.pngTraveller

Large beautiful property

10/10
Exceptional
Karl, 25 Jan 2024
expedia-logo-v2.pngTraveller

I love this hotel the front desk is great especially Caleb & Jackeline and Gianinna. The spa is fabulous especially Laura. Carlos the bellman is super friendly and helpful and the staff at the restaurants were amazingly tasty. Room service was impeccable and the attention to detail is remarkable - I loved the cold pool and the lounge chairs were downright decadent. I was given an upgrade to the golf view suite and it was a gem. One night my GF and I took part in the rodízio bbq which was a great deal for really feasting on all types of meats. The gym is modern and fully equipped and the grounds offer multiple walking paths if you like to stroll in nature. This hotel has it all. Delicious food, excellent service and beautiful surroundings. You really cannot go wrong booking this little piece of heaven between the mountains and the coffee plantations lis it’s minutes from the airport but feels like a whole different world of natural harmony and blissful peace amidst the kindest of peoples. Pura Vida

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