The staff including Antony and Johanna were magnificent, they were helpful and accommodating… the breakfasts, coffee, and animal guests on the property were so lovely, I would not hesitate to book again. Was super pleased to stay here and would do it again in a heartbeat.

Confort Arenal is really confort . Owner of hotel are very nice, very helpful, homemade breakfast is very delicious.

Loved the breakfast and the grounds were beautifully maintained.

Great stay

Confort Arenal was beautiful! The property has an amazing view of the Arenal Volcano. Staff is friendly. The traditional Costa Rican breakfast is delicious and served on a patio with a view of a small tropical jungle full of monkeys who are out eating between 6am and 8am. There are also many interesting birds on the property including turkeys and crested guan. The rooms are minimalist, but comfortable. Warm shower. Great lunch or dinner and ice cream across the street at Soda la Palma. Many activities nearby. Awesome food options and nightlife in Fortuna.

This property was good for the price. You got a beautiful vieuw of the Arenal volcano. They got a pool, beautiful nature, they even got a hanging bridge. Free breakfast was good. The room had airconditioning and was very welcoming. Although the room was not very sealed we got lizard and worms that came in our room. That was a bit disturbing but other than that it was a good stay for our 1 night stay.

The hotel rooms were large and clean. There was a nice seating area outside of the room. The rooms were basic but comfortable. The refrigerator worked and was nice to have. It has a beautiful pool area rhat is well maintained. The breakfast in the morning is filling. The staff was willing to make accommodations for my daughter's food allergies.

We had an okay stay. It was convenient and comfortable enough for a couple nights. There is no housekeeping unless you ask.

La Fortuna is a really nice city to visit and it’s a nice area. My stay at Confort Arenal was Not the worst but it was Not the best or most comfortable experience either. I was struggling to go to sleep at night with their air condition unit NOT working properly at ALL. Wi-Fi was Not working either. Every time I needed to open and close the main front door of our room to exit or enter room, I was getting attacked by wasps and mosquitoes right outside the door. A huge flying bug got through the window of the shower so that was scary and bothersome to me. The breakfast staff employees were nice and courteous but the main staff employee from the front desk, he and I had a language barrier difference that was very difficult to to communicate and understand eachother as I speak English as my native language and he only spoke in Spanish and No English at All.

Spacious and clean rooms and perfect view of the volcano when the weather permits.

Friendly staff

Great location , friendly staff

Convenient and affordable in La Fortuna

The place was nice, but when I arrived they checked me in, and said it was ready. I went to my room, to find the cleaning lady clueless as to why i was sent over. Aside from that, someone besides the cleaning lady was parked in my space, which was also a little annoying. I went back to the office, and they offered me another room, which was nice.

This place does not do house keeping unless you remind them . This explained the 5 inch cockroach in my room

This is a beautiful spot for the price. I stayed in the Villa and loved the convenience of having a kitchen with the extra space to store my son's wheelchair. Staff are all very friendly and accommodating. Breakfast was their typical meals of eggs, gallo pinto (rice & beans), and grilled plantains with toast. They also serve a nice plate of fresh fruits with breakfast. Wifi was good in our room, and the view of the volcano from our window was absolutely stunning. Landscaping is very lush and well maintained and lovely to walk around in. I saw a lot of hummingbirds and other exotic birds on the property every morning. It is located very near the hot springs (less than a mile), Arenal volcano, and Mystic waterfall park are less then 2 miles away. Plenty of restaurants and small open diners (a.k.a. 'sodas') nearby, including coffee shops, markets, liquor stores, & souvenir shops. I would definitely stay here again.

This is an excellent place to stay, close to nature/quite (If you do not mind chirping the birds.

The reception was pleasant, the room caretaker was attentive, the wonderful breakfast was made by very pleasant ladies, very acomodating, they made me feel comfortable.

Bugs in the bed. Smells bad. Can not sleep at all.

N/a

It was beautiful and quiet.

Fantastic place!

Nice hotel

Nice ambience and excellent simple breakfast. The staff were very friendly

Very nice staff, Anthony he’s very nice and friendly. The breakfast is good and the place to stay for one night is good.

the rooms were very clean, the staff were friendly and the breakfast was excellent. We also enjoyed the swimming pool and lush grounds.

This was a great quiet property. The swimming pool was great. It is away from the downtown but that wasn’t an issue. That is what made it super quiet. The receptionist lady was so sweet, breakfast was great and the air conditioner worked great. The only issue I had was they did not have an ice machine. So I picked some up at the local grocery store and put some in the little freezer. I would stay here again.

Our stay at Confort Arenal was very pleasant. It is on a beautiful property at the base of the volcano which we could see right out our window. The staff was very helpful and friendly and took care of our needs. Room was clean and comfortable. Included a good and generous breakfast served individually (not a buffet). The facility grounds are beautiful and it was very quiet. A bit out of town from La Fortuna, which we enjoyed because it was peaceful, but convenient to drive into town when needed. Very near all the sites to enjoy.

Enjoyed the small quiet nature of the hotel. Pool area was very nice. Breakfast every morning was a nice touch. Liked having the kitchen area to prepare meals.

Staff were accommodating when we had an early tour. Place had a great location near la Fortuna.

This location was conveniently located with an amazing staff willing to help with whatever they can. 10/10 Recommend.

Staff are so warmhearted and helpful.Our car cannot be started due to running of battery.Staff Antony tried to find a mechanic for us even we cannot speak Spanish. Luckly , Daniel from Swissland and Dannis from Costa Rica lent us a big hand. They not only provided the cable and tools but also worked together to boost my car .They were travelling with family and also living here. We did not know each other previously. This beautiful place is full of nice people with the warm hearts.

This hotel is wonderful for the location, comfort, price and especially staff. This was a wonderful experience and they made me feel like family. They helped me with all nearby activities from hot springs to spa. There are beautiful birds and a sloth in the property. I would highly recommend to solo travelers and families alike.

Arenal Peace and Beauty

Very cute little hotel, great view, nice rooms, with AC, and great staff.

Great location. Absolutely delightful staff, loved them- so bright, cheery and helpful. Walking distance to small soda and ice cream shop(but they close before dinner).

A Natural Gem

If you want a quiet, beautiful experience away from town, this is a place for you. Hazel and the rest of the staff were attentive, kind and happy. The view of the volcano was amazing. There are hummingbirds galore! Breakfast was delicious and having a small kitchen made things very nice. The cabanas are showing their age but for the price it is a bargain. Since the property is out of town I would recommend having a car.

Acogedor y relajante

Las instalaciones son bonitas. La habitación cómoda. La piscina bonita y cerca de tabacon o el rio chollin. El desayuno podrian mejorarlo y variarlo. No solo tipico. Ofrecer pancakes por ejemplo. Pero en general muy amable el personal y sin inconveniente alguno.

All rooms have a beautiful view of Arenal Volcano.

Die schöne Anlage, zahlreiche Tiere und der Blick zum Vulkan hat uns sehr gut gefallen.

Bon

Globalement bon. Chambre de bonne superficie. Frigo et nécessaire pour faire du café dans la chambre. Patio agreable. Pas de bruits de route donc calme Seul bémol, le matelas de notre lit était renfoncé

Au pied du volcan

Dans l ensemble nous avons apprécié notre séjour dans le confort hôtel arenal, l hôtel est bien équipé (réfrigérateur, clim, TV, table extérieur ), petit déjeuner convenable (limite léger) nous avons adoré la piscine avec la vue direct sur le volcan ainsi que de l espace devant notre chambre. L hôtel est situé au calme entre le volcan arenal et la ville de la fortuna (nous n avons pas trop éténdu la route) Le service est un peu léger, on m a demandé de déboucher moi même les toilettes. Rapport qualité prix intéressant nous conseillons

Horrible !!!

Horrible.Très sale, la porte de la cuisine qui donne à l'extérieur a un jeu de 3cm, de même que la porte principal. SI vous aimez les araignées et les cafards vous êtes servis, nous avons eu les deux. Fuite du plafond dans la cuisine, l'eau s'écoule sur les cables électriques de la cafetière et autres appareils électroménagers. La douche est tellement investée de cadavres d'insectes qu'il n'est pas possible de prendre sa douche. Impossible de dormir du fait des matelas dans un piteux état. Nous avions réservé pour 3 nuits, nos deux enfants étant très choqués, nous avons dû faire une sortie anticipée dès la première nuit. L'hôtel n'étant tellement pas agréable qu'ils ne souhaitent pas rembourser les deux dernières nuits. Zero service, zéro compréhension, horrible, à éviter.

Bon emplacement, proche des points d'intérêts de la région d'Arenal et la Fortuna. Petit déjeuner ok. Jardin intéressant.

Vista hermosa

Excelente hotel en todas sus facetas.

Saludos cordiales. Voy a la Fortuna desde hace 40 años y es el mejor hotel donde me he hospedado. Gracias.

El personal q nos recibio fue muy amable, esta muy cerca de la entrada al parque del volcan se puede ir a pie y de las aguas termales. El.desayuno estuvo bien y son amables Las almohadas son muy malas, la habitacion huele a humedad y es muy basica no hay donde colocar tus jabones y shampu de viaje. Solo hay un espejo q esta dentro del baño, no lo puedes usar si otra persona se esta bañando

Very clean , best deal price vs establishment , nice pool , parking in front of door

La vista del volcan es increíble, solo el wifi no llegaba bien a la habitación, el personal muy amable y se mete uno que otro insecto pero por la selva es normal

Es un lugar rústico y sencillo, pero muy cómodo. Rodeado de vegetación. Solo llegar al cuarto con las maletas resultó un poco difícil, ya que es sobre tierra y piedritas, y las ruedas se atoraban. Hay que transportarse en taxi, porque está un poco retirado del pueblo. El personal tiene un trato excelente que ya hace sentir como en casa, sobre todo Hazel, quien nos atendió súper amable y alegre los días que estuvimos.

Agréable séjour

Très bon rapport qualité prix pour cet hôtel simple mais qui possède tout ce qu'il faut pour 4 jours. A l'écart du centre ville et du bruit, endroit paisible Agréable Piscine, petit déjeuner très bien. Seul "reproche" : pas assez de transats à la piscine mais ce n'était pas bien gênant...

Top rapport qualité/prix et personnel adorable

Un super rapport qualité/prix avec une vue incroyable sur le volcan. Très belle piscine, petit déjeuner copieux et extrêmement bien situé à côté du volcan, cascade et parcs. Le personnel adorable avec le sourire. Je recommande ++++ vous pouvez y aller les yeux fermés

Excelente!!