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28 Jan 2025
Tuesday
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29 Jan 2025
Wednesday
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2 Adults - 0 Child
1 room
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Hotel Description

A stay at Condo Gardens Leuven places you in the heart of Leuven, within a 10-minute walk of Relaxfactory and Fun Oase. This aparthotel is 0.9 mi (1.5 km) from Abbey Park and 0.9 mi (1.5 km) from OLV-ter-Koorts Chapel. Make yourself at home in one of the 106 individually decorated guestrooms, featuring kitchenettes with refrigerators and stovetops. Complimentary wireless internet access keeps you connected, and LCD televisions are provided for your entertainment. Conveniences include desks and separate sitting areas, and housekeeping is provided weekly. Featured amenities include express check-out, multilingual staff, and laundry facilities. Self parking (subject to charges) is available onsite.

Hotel policies

No cribs (infant beds) available

No elevators

Parking height restrictions apply

Professional property host/manager

Pets allowed

Pet max weight (per pet) in kg is 15

Pet max weight (per pet) in lb is 33

Only dogs and cats are allowed

Maximum number of pets per room 2

Service animals are allowed

Service animals are exempt from fees/restrictions

Check-in from: 4:00 PM
Check-in by: midnight
Minimum check-in age: 18
Check-out by: 10:00 AM

Cleaning and safety practices

  • Property uses a professional cleaning service
  • Contactless check-in is available
  • Contactless check-out is available

Important information

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

You need to know
  • Parking height restrictions apply.
  • The property is professionally cleaned.
  • Contactless check-in and contactless check-out are available.
Special Instructions
The front desk is open daily from 4 PM - 6:00 PM. The front desk hours vary at this property. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code. The front desk is staffed during limited hours. For more details, please contact the property using the information on the booking confirmation. This property offers express check-in for guests arriving after 4 PM on Saturdays and after 3 PM on Sundays. Reception hours are 8-10 AM and 4-9 PM on Mondays through Sunday.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
  • This property accepts major credit cards and cash
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has indicated there is a smoke detector on the property
  • Safety features at this property include a fire extinguisher and a first aid kit
  • This property is professionally cleaned
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Minimal age
18
Optional fees
  • Self parking fee: EUR 12 per night
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 20 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

French

Dutch

Amenities

Most Popular

Free WiFi

Parking available

Concierge

Laundry

Entertainment

Non-smoking

Other

Concierge services

Hiking/biking trails nearby

Laundry facilities

Garden

Multilingual staff

Picnic area

Front desk (limited hours)

Express check-out

Parking (limited spaces)

Self parking (surcharge)

Terrace

Vending machine

Wheelchair accessible – no

Hotel reviews

6.8
Fair189 Verified Reviews
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Cleanliness6.4/10
Service7.0/10
Comfort6.6/10
Condition6.4/10
location7.6/10
Neighborhood7.4/10
10/10
Exceptional
Mohinder, 10 Aug 2024
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Good

10/10
Exceptional
Benjamin, 01 Jun 2024
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Short comfortable stay

Apartment was clean and had a good amount of amenities - a hob, microwave, kettle. Bed was comfortable and was located in a quiet location. Plenty of shops and eateries within walking distance

2/10
Poor
Caroline, 18 Dec 2023
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Self check in was not possible. Kiosk didn't recognise the reservation number. We couldn't reach any staff. Phones were not answered. (incorrect numbers of voicemail) >> We never got in the hotel! Refund requested, no answer yet.

6/10
Fair
Michael, 04 Oct 2023
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Overall ok but stairs to loft not best for seniors to climb. No safety railing was poor. Beds adequate but average at best. We would not stay there again as we are pushing 80 years of age.

8/10
Excellent
Elizabeth, 20 Jun 2023
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Reasonable accommodations

I think it's comfortable, clean, and in a good location. I think check-in could be better, currently it's only between 4-6pm which is super difficult but the proprietor accomodated me at 2:30pm. The room was clean but the shower head was broken and the bed was ok.

6/10
Fair
bruno, 19 Nov 2021
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Good location but need of improvements

Several items mentioned on facility presentation are not available as pool, breakfast. The garage is out of street but not closed and in morning smell of urine. Code to enter facility area is known by not people living there.

8/10
Excellent
Ross Campbell, 27 Sep 2021
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Very nice property in a good location!

4/10
Poor
Verified traveler, 08 Sep 2019
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A little too monastic for me. Lighting was dim. Neighborhood unappealing. Staff pleasant but not terribly helpful about transportation.

6/10
Fair
Verified traveler, 22 Jul 2019
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Suitable for youth people

The only thing I didn’t like at all is bathroom: smell from the toilet and problems with the shower in my flat. Presence of a kitchenette with little fridge is definitely a plus. The city of Leuven is beautiful, very good beer and tasty chocolate are here.

10/10
Exceptional
Verified traveler, 24 Mar 2019
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The front desk person is very friendly. I came from China and does not carry an adapter. The front desk person was very kind and generous to give me one for free. I appreciate it very much.

8/10
Excellent
Joshua, 08 Oct 2018
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Condo Gardens Leuven

It was very good value for money. Perfect location for sure. You didn't really see anyone around but that doesn't bother me. I had a free upgrade and reasonable early check in. It was basic facilities, no iron but an ironing board. Did have hairdryer and cooking equipment. If you are looking for a trip where you want to save some money and have excellent links to the rest of Belgium, this was great!

8/10
Excellent
Michael, 28 May 2018
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Good stay

Good, clean and well kept , no fuss place to stay.comfortable and quiet

10/10
Exceptional
Marcia, 30 Oct 2017
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Very satisfied!

We really liked our stay and would return. Very convenient at a great price.

10/10
Exceptional
Verified traveler, 17 Oct 2017
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Excellent stay for shorter or longer periods.

I highly recommend it for the best value for money and it's central location. All expectations were exceeded and I am definitely looking forward to booking a room there in my next visit.

4/10
Poor
Verified traveler, 17 Sep 2017
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not great - was there as no other hotel available in Leuven. Wouldn't want to stay again

8/10
Excellent
martin, 28 Jul 2017
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Good place as a low cost base

The rooms are spartan but equipped, tile floors stay clean, once a week cleaning was minimal, changing bedding and towels; helpful staff and expect to be left to your own devices, you won't see them unless you look

2/10
Poor
traveler, 10 May 2017
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stay away

10/10
Exceptional
Verified traveler, 17 Sep 2016
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Joyful staying experience!

Very helpful staffs, and a super reasonable price for such a big room. However my room couldn't receive wifi well.

6/10
Fair
Abbeygayle, 15 Aug 2016
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You get what you pay for really, was a clean place. I spend two nights here with my daughter. It really wouldn't be a place for Children or family break. Very noisy at night and you can literally hear everything. It's really suited for a crazy weekend kinda thing or people who don't really mind noise at night past 10 0r 11.

4/10
Poor
EM, 28 Jun 2016
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Hotel Staff Enters Room without Knocking

Overall the place needs cleaning if their not going to update it. Cobwebs and bugs are seen almost in a daily either in the room or in common areas. If your looking for a place to sleep then this will be fine, but expect things to not be cleaned thoroughly and dust. We had to open the door and two windows to ventilate the room. The topper of our dissatisfaction of the place is we were taking a nap and then the door opens and the guy says he's going to change the TV. My husband told him about coming in without Knocking and that we were taking a nap (jet lag) he gives a smirk and sarcastically says taking a nap at 11. On the day of check out I came down around 830 asking how to get a cab at checkout the same guy says he'd call me a cab at 10 at checkout. We came down at 949 and the office is closed. Unable to checkout and had to put the key in the Dropbox. Simply.. I would not stay here again. I found out later that other people that stayed there the prior year refused to stay there again. This was a first and last time to stay there.

8/10
Excellent
Monica, 24 Jan 2016
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Great room. The reception closes at 8 p.m., not 9 p.m., as listed on the website.

8/10
Excellent
james, 18 Nov 2015
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very handy for our planned visits

staff very helpful and polite and enjoyed our stay in this beautiful city

8/10
Excellent
Lucio, 09 Oct 2015
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Don't bother staying downtown Brussels, go Leuven.

Very friendly and helpful staff. Very good price/quality relation.

8/10
Excellent
Anonymous, 21 Sep 2015
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Cheap and simple

It was inexpensive, simply but well furnished - like a student flat with a kitchen. Clean, decent single bed. Walkable to the centre. I only only needed the room at night so its simplicity was ok.

4/10
Poor
Verified traveler, 06 Jul 2015
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Very basic hotel, good location.

The kitchen was barely functional, there were people smoking at the picnic table outside our room for most of the evening and the smoke wafted in through the window.

6/10
Fair
Szabolcs, 29 Jun 2015
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Cheap but ok

Room quality simple but ok. Windows should be replaced and the heating warms mostly the gallery so the lower parts are cold. Worth to have coins because you can't buy anything with card as the most thing can be bought from a vendor machine. There are a little shop and washing salon from the room just few minutes walk (can be paid only with coins/cash). Otherwise it is quite good location, silent and easy to drive to Brussels so if someone can manage minor unconvenience then it is absoult ok choice.

6/10
Fair
jake, 09 Jun 2015
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cheap but not so clean

Cheap but not so clean or comfortable

8/10
Excellent
Verified traveler, 09 Feb 2015
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Basic but adequate

Very much as advertised. Basic but has everything you need really. Only complaints were the thin walls but that seems to be common everywhere, and the bathrooms had a slight damp-mould smell but not that bad. The management were very accommodating to any requirements.

10/10
Exceptional
Stephen, 30 Nov 2014
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Weekend party

Excellent hotel. Bargain price and a very friendly and helpful receptionist. Will definitely stay again.

6/10
Fair
rautsan, 19 Oct 2014
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good hotel

nice

10/10
Exceptional
paul, 27 Jul 2014
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Its was fab good place to stay

2/10
Poor
GGB, 09 May 2014
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Shocking service, terrible management.

Organised for 12 people to stay here to attend job interviews. Called the hotel the day before to ask for the phone number of a local taxi company to collect them on the morning of their interview, the manager offered to make the taxi booking for me. I called back 60 mins later and was told that the bookings were confirmed and the taxis would arrive at 7.40am the next morning. The taxis never arrived and the 12 candidates were 50 mins late for their job interviews. I have emailed and left a vm for the manager, he has not bothered to reply!

8/10
Excellent
James, 22 Sep 2012
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good alternative to a chain hotel

good option that was cheap compared to the regular hotels without the hassle of hotel timetables. Have rebooked.

4/10
Poor
Odette, 15 Sep 2012
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Think twice before you choose this

Pictures do portray some of the apartments but at no time was it the same as many of those shown in the advert. The aparthotel advertises that there is Internet in the apartment. Well, we had none. Complained three three times with the management but nothing was done. Changing for towels or linen was never done in the 10 days we stayed there, and please this is advertised as a hotel ans not as an aparthotels. Twice in 10 days we had no electricity and when you check in they give you the code for the main gate but they don't tell you how to open it on the inside, since the switch is the same color as the wall and at 6am without any light on the gate we could not see it.

4/10
Poor
C, 22 Mar 2012
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Depends on what you are after

I was in Leuven part for business and part for leisure and it was booked about 3 days before I left, so everything else was prohibitively expensive. Condo gardens is not a hotel, it is students' accomodation. The reception is in the morning and the afternoon with a large gap in the day when it is unattended. It was fine for me but it may not be for others. Leuven is small and by and large safe so even though the neighbourhood looks like it was constantly in a backlane of something else, it was actually fine. Just around the corner from bus stops that takes you to the station and probably buses into town - although I only learnt one bus route because of language barriers. If you can, stay closer to the city centre. But it will be more expensive. Overall, I wasn't expecting much, I didn't need to be in my hotel room much because of work in the day and eating out at night. So, it was fine for me. Basic furnishing, a little dark, heater works well but takes some time to warm up the rather large room and the bed is placed in the far corner. Clean but basic. Wifi - the free wifi is VERY slow and I dropped out constantly. This forces you to pay for more expensive and high speed wifi which I understand worked well.

8/10
Excellent
Jude, 16 Feb 2012
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Condo Gardens Leuven

I personally find the hotel ok since it is on my way back to Bonn Germany and its proximity to Brussels was quite nice as well. Apart from that I will recommend it to anyone.

8/10
Excellent
Mads, 28 Oct 2011
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Condo Gardens, Leuven

First impression was "Damn", unfortunately in a negative way. The reception is only open from 8-11 and then again from 16-20. Refusing to pay an extra fee to make them open before 16 I waited. When the reception opened, the service was fast and helpful. The room itself was what you could expect. Small, but with everything you could need. Freezing cold, the windows seamed to let in some cold air, but the electric heater fixed it fast. First I though there was no light in the bathroom, which was not the case! The light had to be turned on, on the mirrow-cabinet in the furtherst corner. The shower never really got warm, but it was survivable. The free internet they provide is slow! Really slow! But for writing an email or two, it was okay. Since they also provide faster internet for an extra fee. All in all, I would stay there again!

8/10
Excellent
Verified traveler, 17 Oct 2011
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Convenient enough and good price

This is a condo, not a hotel. No one is coming around to change your sheets and so on but if you are ok with that you can have a pretty comfortable place to stay at an attractive rate. It's about 15 minutes walk to the center of old Leuven and about the same to the train station. My room was quiet and comfortable, I would definitely stay again.

6/10
Fair
Verified traveler, 02 Oct 2011
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Easy overnight stop no frills

Plan your food shopping and all will be well.

8/10
Excellent
Verified traveler, 14 Sep 2011
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Condo Gardens

Very nice room with everything you'd need. Ideal for short visits but also longer visits to Leuven. The room was clean. The only drawback was that there was no light in the bathroom.

8/10
Excellent
James, 11 Sep 2011
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Great Value! Kitchenette and private bath included

Toilet had an issue when I checked in, but staff was in my room to correct the issue almost immediately. Great staff and very clean rooms with all the finishings needed to prepare food in the room for the budget conscious traveler. Also included mini-fridge and windows that opened to allow fresh air whille overlooking a well-kept courtyard. Great value for Leuven! Would stay again and recommend to any traveler!

4/10
Poor
Verified traveler, 27 May 2011
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Would be ideal if better maintained and cleaner

First stay was good. Second stay was horrible. Romm stunk like sewage, dishes were not clean, hair on the towel. In a nut shell, if sewage was fixed, if the cleaning crew would do a better job the plce would be great, real quiet, cheap, and close to train and lots of great restaurent. I will not go back unless for an extended stay duri g which i would do a thourough clean up, assuming they would have the sewage fixed. Short stays, go to the Nocotel.

8/10
Excellent
Ernst, 02 Sep 2024
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3 stars is average. It's not bad but it's not outstanding either. The surrounding streets were messy, lots of construction works going on. Nothing the accommodation has any influence on.

6/10
Fair
Johanna, 29 May 2024
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Die Umgebung mit den kleinen Häuschen war toll.

6/10
Fair
Richard, 26 May 2024
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Sehr gut gelegen, Löwen kann zu Fuß erkundet werden

6/10
Fair
Vincent, 19 May 2024
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Correct mais pas transcendant

Ressemble à une grande chambre étudiante avec le même état d'entretien. Le parking n'est pas surveillé. L'accueil ne parle pas français. NdA: Nous voulions un logement à Bruxelles et celui-ci a fait l'affaire mais était un peu loin.

6/10
Fair
Regine, 21 Oct 2023
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Pas ete mis au courant de la sortie arrière, a cote du garage. Pas ete mis au courant que la rue était barrée du aux travaux

4/10
Poor
Sara, 04 Oct 2022
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Estaba relativamente bien situada del centro, un paseo agradable. La ducha potencia y temperatura del agua perfecta. El apartamento necesitaría una renovación...la decoración es de los años 50, las camas y almohada eran duras, para dar la luz del baño tenias que abrir un armario, la nevera empezaba a sonar de repente en medio de la noche, era una calle tranquila pero se escuchaba perfectamente todo el ruido de la calle.

4/10
Poor
Cornelius, 04 Sep 2022
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Lieblos eingerichtetes, ungemütliches Appartement. Bett zu hart, mit extrem dünner Matratze, überall kalter Fliesenboden, die Küchenzeile mit minimaler Ausstattung, das Bad winzig, ohne Ablagemöglichkeiten, dafür mit völlig veralteten Armaturen. Alles macht einen heruntergekommenen, verlotterten Eindruck, das ganze Haus müsste dringend renoviert und modernisiert werden. Die Rezeption ist nur lächerliche 3 Stunden am Tag besetzt, persönliche Ansprechpartner fehlen.

4/10
Poor
Verified traveler, 18 Aug 2021
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うるさい

部屋は壁が薄く、隣の話し声がとても聞こえる。隣人が昼夜問わず音楽を大音量でかけ続けていた。 部屋はまずまずだが、蜘蛛の巣は多い。

6/10
Fair
Giovanni, 02 Jul 2020
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alles is aanwezig , maar vraagt wat onderhoud. in de hoekjes bv

8/10
Excellent
Verified traveler, 22 Feb 2020
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Mischien toiletartikelen zou goed zijn de rest is goed

8/10
Excellent
Verified traveler, 16 Oct 2019
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reception officeの開いている時間が限られているのが少し不便。stuffはとても親切。 部屋は広く機能的。kitchenと冷蔵庫が付いている。お湯の出も良い。駅からは徒歩10分。街の中心部にも徒歩10分で行けるので、食事や買い物にも便利。supermarketまでは徒歩5分。Thank you!

6/10
Fair
Maarten, 07 Oct 2019
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Oke voor 1 nachtje slapen

Ik ben hier met vriendinnen 3 nachtje verbleven. Het is op loopafstand van het centrum, erg goedkoop en de bedden zijn prima. Verder donker, flink verouderd en niet heel schoon. Geen appartement om gezellig te zitten. De parkeerplaats bij het complex kost 12 euro per dag en was een bouwval, glas lekkages en troep. Er werd aan gewerkt dus hopelijk verbeterd dat! De buurt is verder prima, het apparement erg gehorig. Dus oke als je een nachtje alleen komt slapen maar voor meerdere dagen zou een gezelliger appartement mijn voorkeur hebben.

8/10
Excellent
エリカ, 02 Oct 2019
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時々wi-fiが繋がらなかったり、壁が薄いので隣がうるさい時もあるけど利便性も良し、受付の人はみんな親切です。

2/10
Poor
Anonym, 30 Sep 2019
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Alles sehr schmutzig, Unterkunft nur für den Notfall und nur für eine Nacht geeignet.

4/10
Poor
Verified traveler, 26 Sep 2019
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Unsauber, keine Parkmöglichkeit, nur für den äußersten Notfall geeignet

6/10
Fair
Verified traveler, 16 Sep 2019
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Cumple expectativas, bueno para dormir después de un día de andar

6/10
Fair
Verified traveler, 09 Aug 2019
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molto tranquilla personale cortese essenziale ma funzionale

8/10
Excellent
Alejandro, 05 Aug 2019
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Grata experiencia.

Mucha amabilidad por parte del personal (Daniel), nos atendieron con gran interés y generosidad. El apartamento no estaba todo lo limpio que hubiera deseado, pero era aceptable. En verano deberían añadir aire acondicionado o ventiladores, pasamos bastante calor. La ubicación es perfecta, es una zona donde residen estudiantes, el ambiente es agradable y familiar. Lovaina es digna de visitar, la plaza, los parques, el entorno es muy bonito. Los restaurantes tienen ofertas para estudiantes que pueden aprovechar las familias. La atención y educación de la gente es impecable. Una grata experiencia.

6/10
Fair
Brigitte, 02 Jul 2019
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Grosse Anlage in Stadtnähe

Liegt etwas abgeschieden, jedoch laut wegen Nachbarn, da die Räume schlecht isoliert sind. Vorteile: preisgünstig und grosse Anlage, die Platz hat, wenn Hotels in der Stadt ausgebucht sind. Fussgängerdistanz zur Stadt

2/10
Poor
Verified traveler, 29 Jun 2019
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Appartementen zijn oud en slecht onderhouden. Er is een hoop kapot en vies. Vlekken in de lakens, vlekken in de handdoeken. In de douche spoelde het putje niet door, sloten de deuren van de cabine amper en viel de stang met de douchekop van de muur. We werden ‘s nachts wakker omdat we muizen (?) tussen de muur en over het plafond hoorden lopen. Ik kom hier nooit meer. Vreselijk.

8/10
Excellent
Verified traveler, 10 Jun 2019
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De kamer keek uit op de omliggende tuintjes, het was er heel rustig.

6/10
Fair
Verified traveler, 18 May 2019
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Verblijf was ok, maar appartement en vooral badkamer veel te koud

6/10
Fair
Verified traveler, 30 Apr 2019
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Was niet zuiver. Nog plekken in d lakens. Oude badkamer. Fornuis zeer vettig

10/10
Exceptional
Verified traveler, 28 Apr 2019
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Nothing. Everything is great but when I did check-in aftnr 9 PM, I had trouble doing because the office staff had already finished and I called them although they didn't take a calling...

2/10
Poor
Carlo, 18 Apr 2019
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scelto per l'ottima posizione, per il buon prezzo e per il garage. Grandissima difficoltà a raggiungere il garage che era un magazzino semi diroccato in condizioni fatiscenti e tutto aperto dove poteva entrare chunque. Appena arrivati in camera notavamo una puzza tremenda nel bagno, lo facevamo presente alla reception ma pur rendendosene conto di persona dicevano che avrebbero mandato a sistemare. Non si è visto nessuno, allora abbiamo chiesto di cambiare camera ma ci dicevano che non era possibile in quanto la struttura era piena. Mai visto nessuno nemmeno a fare pulizie. Esperienza negativa ma almeno abbiamo speso poco.......bella soddisfazione!!!! WI-FI praticamente inesistente ed instabile quando presente

2/10
Poor
Verified traveler, 04 Mar 2019
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De accomodatie was 1)smerig 2)niet van deze tijd 3)onveilig 4)inchecken duurde 1 uur 5) de prijs werd in eerste instantie veel hoger gequote. Een dag gebleven (omdat we laat aankwamen anders direct omgedraaid). Klacht gemeld: na een week niks ik heb uitgebreid fotos genomen.

6/10
Fair
Verified traveler, 25 Feb 2019
expedia-logo-v2.pngTraveller

Locatie en prijs goed. Staat van de accomodatie enigszins versleten en een beetje vies

8/10
Excellent
Ekaterina, 10 Feb 2019
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Скромненько

Очень хорошее расположение

6/10
Fair
Verified traveler, 06 Jan 2019
hotel-logo-v2.pngTraveller

Buon prezzo, scarsa pulizia

Posto molto economico, adatto però solo a brevi soggiorni. La pulizia ha lasciato un po' a desiderare. Posizione ottima per raggiungere il centro a piedi e per spostarsi con il bus da una parte all'altra della città

4/10
Poor
Verified traveler, 21 Dec 2018
expedia-logo-v2.pngTraveller

Struttura semplice ed essenziale adatta per brevi soggiorni. Il prezzo adeguato ai servizi offerti.

8/10
Excellent
Martina, 10 Oct 2018
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Comodo

Camera ampia, cucina sufficientemente attrezzata per preparare pasti per due. Comoda posizione

10/10
Exceptional
Isaie, 29 Jul 2018
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Excellent

Nous avons apprécié l’accueil et le cadre y compris le service.

8/10
Excellent
Micha, 10 Jun 2018
hotel-logo-v2.pngTraveller

Jammer van de klachtafhandeling

De studio op zich was prima maar er waren toch enkele tekortkomingen. Toen ik daarmee naar de receptie ging kwam ik niet verder dan 'ik ben een invalkracht en het hoofdkantoor is in het weekend gesloten. Heb uiteindelijk maar een klacht naar het hoofdkantoor gestuurd maar als ze daar net zo reageren als bij de receptie heb ik weinig hoop dat ik zonder een juridische strijd geld terug zal komen voor gederfd genot...

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