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27 Jan 2025
Monday
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28 Jan 2025
Tuesday
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2 Adults - 0 Child
1 room
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Hotel Description

With a stay at Comfort Suites Roanoke - Fort Worth North in Roanoke, you'll be within a 10-minute drive of Texas Motor Speedway and Hawaiian Falls Roanoke. This hotel is 12.8 mi (20.6 km) from Gaylord Texan Convention Center and 14.3 mi (23.1 km) from Grapevine Mills Mall. Make yourself at home in one of the 88 guestrooms featuring refrigerators and LED televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, and housekeeping is provided daily. Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Roanoke? This hotel has 1050 square feet (95 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Hotel policies

No rollaway/extra beds available

Professional property host/manager

Pets allowed

Pet max weight (per pet) in kg is 23

Pet max weight (per pet) in lb is 50

Maximum number of pets per room 2

Service animals are allowed

Service animals are exempt from fees/restrictions

Check-in from: 3:00 PM
Check-in by: anytime
Minimum check-in age: 21
Check-out by: 12:00 PM

Cleaning and safety practices

  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Essential workers only - NO

Important information

You need to know
  • Children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Special Instructions
Front desk staff will greet guests on arrival.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Minimal age
21
Optional fees
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Spanish

Amenities

Most Popular

Free WiFi

Parking available

Dining services

Concierge

Laundry

Entertainment

Business facilities

Banquet facilities

Accessible facilities

Other

Elevator

Conference space

Laundry facilities

Free breakfast

Safe-deposit box at front desk

Free newspapers in lobby

24-hour front desk

Business center

Free wired internet

Wheelchair accessible path of travel

Wheelchair accessible parking

Braille or raised signage

24-hour business center

Conference space size (feet) - 1050

Conference space size (meters) - 95

Number of meeting rooms - 1

Free reception

Number of outdoor pools - 1

Number of hot tubs - 1

Free self parking

Free RV, bus, truck parking

Banquet hall

Vending machine

Wheelchair accessible (may have limitations)

Wheelchair-accessible concierge desk

Wheelchair-accessible path to elevator

Wheelchair-accessible registration desk

Hotel reviews

8.4
Excellent901 Verified Reviews
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Cleanliness8.6/10
Service8.6/10
Comfort8.6/10
Condition8.2/10
location8.8/10
Neighborhood8.6/10
Quality9.0/10
Value8.8/10
8/10
Excellent
Stefanie, 20 Oct 2024
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The staff was friendly and helpful when our room key demagnetized. The furniture was in rough shape and outdated. Overall the property could use an update.

4/10
Poor
Destiny, 20 Oct 2024
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Air conditioner did not work. We ended up having to move in the middle of the night. The sink was clogged on the bathroom. Hallways smelled like weed.

6/10
Fair
CHRIS, 15 Oct 2024
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Harmless black bugs...

We had 3 rooms for a short family trip. All of them seemed clean enough, until the second morning. My mother in-law calls me and says there are bugs in her room. I go and look and sure enough, a bunch of black bettle looking bugs. On the way to her room, i noticed what i thought was trash on the floor in the hallway. Turns out a water leak in the ceiling, no rain....ceiling tile everywhere. Went to the front desk to address the bugs and was told by the individual, " we know about the bugs, but don't worry, they are harmless". Unacceptable! After a brief discussion, they gave them another room in which they woke up with bugs again....site is not allowing me to upload the photos!!!

8/10
Excellent
Kevin, 25 Sep 2024
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.

8/10
Excellent
Araseli, 21 Sep 2024
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Nice hotel good breakfast, only thing is the door to the pool is a little tricky to open when you wanna come back inside the hotel. But other than that I recommend we stayed here for 4 nights no complain. 😁

10/10
Exceptional
mary, 20 Sep 2024
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Kids liked the pool.

10/10
Exceptional
Joe, 18 Sep 2024
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Staff was very helpful

10/10
Exceptional
kevin, 17 Sep 2024
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Nice place very convenient

10/10
Exceptional
Patti, 16 Sep 2024
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Great property for the price. Breakfast included- great perk

10/10
Exceptional
Daniel, 09 Sep 2024
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Very good

6/10
Fair
Robert, 08 Sep 2024
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Peaceful

It was very clean, neat, and tidy. It was also nice and quiet.

8/10
Excellent
Michelle, 08 Sep 2024
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We were told they were giving us a complimentary room upgrade for our anniversary but when we got to our room I don’t even think it was the one I originally paid for. I’m pretty sure it was a cheaper room. The bed was not comfortable. Need to get new mattresses.

10/10
Exceptional
Daniel, 08 Sep 2024
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Very cool

8/10
Excellent
Verified traveler, 06 Sep 2024
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Pros: It's quiet, safe, and clean. Nice little breakfast as well. Cons: The lady that works evenings at the front desk has zero personality and seems like she hates her job. Stayed her twice and both times she acted irritated to check us in. A smile or "thank you for choosing us" or literally anything other than the scowl she gives you while she checks you in with the most droll tone and disparaging remarks about children right in front of your kids would be a nice. She's awful. Zero hospitality points for her.

10/10
Exceptional
LAKEISHA, 03 Sep 2024
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Excellent

Very nice and spacious room. Comfortable beds.

10/10
Exceptional
Devan, 30 Aug 2024
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We found several hairs in our bed upon pulling the sheets back. Not what we expected, it was very late, we were tired. We picked them off the sheets and went to sleep

6/10
Fair
Alice, 28 Aug 2024
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The breakfast was not really that good. It was not being stocked up throughout the morning and they did not have non stick spray for the waffle iron

10/10
Exceptional
Aleksandar, 20 Aug 2024
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Excellent

4/10
Poor
Mindy, 15 Aug 2024
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You get what you pay for!

1st room we were given was dirty! Trash on floor, hair in bed, deodorant under the edge of the sofa. 2nd room we were moved to the air conditioner didn’t blow properly to cool off room. 3rd room was better air conditioner cooled but couldn’t adjust the fan speed. Breakfast food didn’t stay stocked the on day we decided to have breakfast. The day of check out the front desk attendant was rude and acted like it was an inconvenience that I asked for a receipt. Rooms are outdated.

2/10
Poor
Thomas, 15 Aug 2024
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Uncomfort Suites Roanoke

The front desk lady is rude, with no smile, no eye contact, and very monotone, asking for CC and ID. Very disrespectful to the customer. The bed made me very uncomfortable, so I immediately booked the remaining trip with Aloft nearby. Do not go there, it is an uncomfortable suite @ Roanoke. I want my remaining two nights to be refunded.

10/10
Exceptional
tiffiny, 07 Aug 2024
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The room was bigger than I expected

2/10
Poor
hameeda, 04 Aug 2024
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Would not accommodate us for putting in a room with a broken shower and bathtub and roon smelled like cigarettes. Continuously got locked out of our room customer service desk was completely unprofessional and extremely rude

10/10
Exceptional
Matthew, 28 Jul 2024
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Great hotel, great price

This hotel is our choice when we are in the area visiting family. The room is quiet, spacious, clean, and we have always had a great experience. Friendly staff at check in and we feel welcome.

8/10
Excellent
Delaine, 25 Jul 2024
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It was in a new developing area, but the location made it unique for me. When I'm traveling accessibility is key for me and this location fit the bill.

4/10
Poor
Robert, 22 Jul 2024
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Can be better

The room was either too hot or too cold. Bed was uncomfortable, shower is too small, and keys didnt work correctly.

8/10
Excellent
Dennis, 20 Jul 2024
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Mold in fridge Shpwer didn't work

10/10
Exceptional
Dennis, 18 Jul 2024
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Everything ok

8/10
Excellent
Ada, 08 Jul 2024
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It was nice and convenient.

10/10
Exceptional
Gipsy, 02 Jul 2024
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I would go back soon

6/10
Fair
theresa, 29 Jun 2024
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The room was clean and roomy. The breakfast could be better.

2/10
Poor
Dina, 27 Jun 2024
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Horrible Customer Service!

Front receptionist Rita was very rude! Yelling at my kids because they were tossing a squishy ball out in the parking lot! Through out the 6 days that i stayed there not once did they change my bed sheets all i got was new towels put in because we had to take out own trash! Do better comfort inn and get some more housekeepers!

8/10
Excellent
Suzanne, 25 Jun 2024
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It wasn’t the nicest place I’ve ever stayed, but it was far from the worst. The staff was nice and everything was clean. The small issues we had werent dealbreakers, just little things. Like no freezer in the mini fridge and the Wi-Fi being spotty.

8/10
Excellent
Karissa, 24 Jun 2024
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Meh

Average hotel with average breakfast. There was some west and tear in the bed linens, nicks in the furniture and a bug in the couch. When we got there the AC was off so the room was warm and took a few hours to cool down.

10/10
Exceptional
Dorota, 20 Jun 2024
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Clean, updated and with history

10/10
Exceptional
Verified traveler, 17 Jun 2024
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Would definitely stay here again

The hotel room was very clean and the bed was comfortable. The breakfast had a nice variety of choices and the staff was very friendly.

4/10
Poor
Brenda, 15 Jun 2024
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Horrible service. Comfy beds though.

Checking in as well as checking out was horrible. Staff appeared to be annoyed for doing a job they are being paid to do. The room itself was good but service was horrible.

6/10
Fair
roberta, 05 Jun 2024
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Not up to par

The hair dryer needs to be replaced in 318. It works then stops because of s fuse reset issue. The worst issue was the tv didnt work. Twice i had to go to the front desk for a community remote to change the imput on the tv. The first night it allowed us to put a show on. The 2nd night all we got was audio with no video. Ur feont desk person blamed it on the service provider. For over 100 a night Id think I shoukd be able to relax and watch Tv. Also maybe think about hiring a breakfast attendant instead of asking ur housekeeper to do double duty. At 830 the buffet was out of eggs and sausage with no one around to replentish. Not a good experience.

10/10
Exceptional
Patricia, 03 Jun 2024
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It is very quiet. Staff is accommodating.

6/10
Fair
Tyler, 02 Jun 2024
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The breakfast provided was limited. My family stayed for a week and got tired of the same options of some kind of egg product, sausage, cereal or waffle and apple for a fruit. Every once in a while they would have yogurt available. but it seems like they were limited to only putting out 6 cups a day or none. Everytime we entered our room we were welcomed with a robust smell; not a bad smell but it was mixed with humidity even though we had the A/C on the whole time. Over all this place was very central to our trip to Texas and it made the trip that less stressful.

10/10
Exceptional
Ricardo, 26 May 2024
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Easy checkin and super friendly staff

8/10
Excellent
Zella, 25 May 2024
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We didn’t get our points for the stay from the facility.

4/10
Poor
Kelly, 14 May 2024
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Beds and sofa beds are very old and uncomfortable. Bedding isn't adequate for adults. Carpet in rooms need replacing. It could use a good remodeling. We didn't get any breakfast because the hotel was completely full and they were not replenishing much of the content.

8/10
Excellent
matt, 13 May 2024
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Nice stay just bring shampoo

Room was clean and nice size.. only issues i had was water pressure was bad and i was out of shampoo from the start. Would recommend and choose again

10/10
Exceptional
Colby, 11 May 2024
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1

10/10
Exceptional
Stacey, 01 May 2024
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Very clean and quiet place in a good location. It was a good value!

10/10
Exceptional
Holly, 28 Apr 2024
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It was conveniently close to Dr.Phil. Clean. Lots of space. Outdoor Pool area is nice. Breakfast was typical, good enough. I wish hotels still stocked the mini fridge.

4/10
Poor
Stephanie, 28 Apr 2024
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Could hear other people walking upstairs. Needs a good refresh.

10/10
Exceptional
Hellen, 25 Apr 2024
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Extremely happy to get a room at the last minute! Everyone was very nice and accommodating! The only thing is the breakfast gets packed so get there early when they open! Love it!

4/10
Poor
John and summer, 21 Apr 2024
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Property is old and wasn’t kept clean

10/10
Exceptional
Alexsis, 19 Apr 2024
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Good experience, everything was clean.

8/10
Excellent
Kelli, 19 Apr 2024
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Pull out sofa and the floor had red stains on them. Not sure what the stains were but there was a lot.

10/10
Exceptional
Ryan, 16 Apr 2024
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Last minute overnight business trip my car.

It was fine . Coffee cups too teenie. Hehe.. I was on business in Denton Texas. My navigation had me exiting at my facility about 15 miles South of Denton which happens at time with navi. However when searching Hotels.com it would not let me type in Denton . Only Hotels near my current local. Not a huge deal but I did have a 30 minute drive the following morning in lieu of being close . Seemingly strange doing my search as I use Hotels.com religiously. Thanks

8/10
Excellent
Jessica, 16 Apr 2024
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Stayed over night during a cross country trip with kids. Didnt get to try breakfast or anything else since one kid developed flu before we arrived. Room was nice and spacious. Hotel and surrounding area looked nice. Would stay again.

10/10
Exceptional
Kevin, 10 Apr 2024
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Nice and quit

10/10
Exceptional
Sandra, 09 Apr 2024
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The ease of checking in

10/10
Exceptional
Yanitza, 01 Apr 2024
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Loved the area and the quiet atmosphere.

6/10
Fair
Verified traveler, 27 Mar 2024
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honest review

The Room needed updating. Hall rugs were worn Elevator was old But really good breakfast

8/10
Excellent
Leah, 24 Mar 2024
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Free breakfast. Clean.

10/10
Exceptional
Jayne, 16 Mar 2024
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Great stay. Not a new facility but clean and comfortable. Easy check in, easy parking. Breakfast standard for this type of stay and price.

10/10
Exceptional
RACHEL, 13 Mar 2024
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It was quiet and clean. Had a nice breakfast. Would stay again.

10/10
Exceptional
Rajesh, 01 Mar 2024
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The room is clean and professional staff. I had a comfortable stay. Thanks

10/10
Exceptional
James, 01 Mar 2024
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Clean, friendly staff.

10/10
Exceptional
Rene, 26 Feb 2024
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Very nice

8/10
Excellent
Kandace, 20 Feb 2024
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Sliding door mirror was broken at the bottom Extra blanket had a hole in it and looked very worn Staff was very helpful and friendly Inside of hotel was nice and clean but parking lot area was a bit sketchy upon first impression Since I am familiar with the area and know it’s safe I was ok, but outsiders may not feel as welcome and safe

8/10
Excellent
Adam, 11 Feb 2024
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No real complaints. Worth it for the price I paid. But room could be a bit cleaner. Overall, I would rate this hotel as good, not excellent.

10/10
Exceptional
Tracy, 31 Dec 2023
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AMAZING

This hotel has been the best we have stayed in when visiting the area. We are in the area several times a year. I have been in the cleaning industry for 25 years 4 of which was in housekeeping management for a 266 room full service hotel in Wyoming. The only issue I found was under the soap dish in the tub (that area is often overlooked) while soaking in a nice hot bath. This hotel will be our go to hotel when we are up there for NASCAR or even the casino (58 miles away) in Oklahoma

8/10
Excellent
Yolanda, 16 Dec 2023
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Very quiet clean room. No traffic noise and close to highway.

6/10
Fair
Alan, 11 Dec 2023
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The lighting in the bathroom is to low . No towel racks in bathroom

6/10
Fair
Roger, 08 Dec 2023
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Most of the breakfast items were out, beds have seen there better days and the hotel room smelled musty.

8/10
Excellent
patrick, 06 Dec 2023
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Parking

10/10
Exceptional
Bruce, 05 Dec 2023
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We will stay here again. It was very clean, inviting, convient, and great over all.

10/10
Exceptional
Wendy, 26 Nov 2023
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We have stayed here several times and have been very satisfied with the rooms. Will continue to choose this hotel in future travel.

6/10
Fair
Marcos, 25 Nov 2023
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I liked the cleanliness of the room, the service. But the breakfast was horrible, without much choice and we had breakfast accompanied by several flies. Honestly, it wasn't a good experience

10/10
Exceptional
Wayne, 25 Nov 2023
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I can't say anything negative about my stay. Parking was fine, lobby was clean and neat and well designed and staff was great. I got there early on Thanksgiving day and was hoping to watch the first football game in the lobby. I was given the key to another room to watch the game and when it was over, I went to my room at 3 pm. Very impressed of the quality of the room for the price. I was also impressed with the selection of real dinners and snacks for purchase and I decided to not go out to dinner and just stay in my room watching football and John Wick and eating some decent frozen meals. I'm very noise sensitive and their windows are double-pane so very quite. The place does not back up to any major freeway or busy streets which is one big reason I chose this hotel.

10/10
Exceptional
Andrew, 23 Nov 2023
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Staff were polite and the outside hot tub was nice with the cooler temperatures.

10/10
Exceptional
Eugene, 18 Nov 2023
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Dirty comforter on bed

We had a dirty comforter, but it was replaced with a fresh one immediately.

10/10
Exceptional
Jennifer, 18 Nov 2023
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It was clean

10/10
Exceptional
Christine, 15 Nov 2023
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Highly recommend

Enjoyed our stay, the breakfast was amazing.

8/10
Excellent
Lun, 06 Nov 2023
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everything is cool, just the wifi signal is not strong!

2/10
Poor
Michael, 01 Nov 2023
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Everythign

10/10
Exceptional
Guy, 27 Oct 2023
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Staff was super helpful and everything was very clean

4/10
Poor
Thomas, 24 Oct 2023
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The room was dirty. There was what looked to be like blood splattered across the ceiling. The air conditioning smelled extremely bad like dirty feet. I will not stay here again.

10/10
Exceptional
Lara, 23 Oct 2023
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Staff were fantastic!

4/10
Poor
Dre, 22 Oct 2023
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Will not stay again

This place was absolutely terrible . Carl at the front was the only friendly staff. We stayed for a week business trip. During check in the older lady gave us a hard time because we paid with a company card and made us pay incidentals out of pocket because “policy”. My boyfriend said no problem so he would pay the $200 plus from his personal debit card , and the older lady says “well Let me tell you how much it is first because you might change your mind “insinuating we didn’t have money, AND after acting as if we stole the card we already paid with online even though we had on our company, clothing and badge with our names and company name. The breakfast was terrible. Bugs were everywhere, stains were everywhere, even after we had to switch rooms. The first room they gave us smelt terrible and they left an old roll of tissue and folded the ends as if that was going to make things better. The excuse was “they had a full house the night before for a truck show so they probably weren’t able to clean properly. I will be contacting corporate with a detailed message about this experience since it won’t fit here. DO NOT WASTE YOUR MONEY.

4/10
Poor
Bianca, 20 Oct 2023
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They are remodeling the hotel so it is a bit dirty and have a small parking lot

10/10
Exceptional
Abresheka, 17 Oct 2023
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Great

6/10
Fair
Althea, 17 Oct 2023
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Property was clean, bed comfortable. Hot tub closed for painting. Breakfast was bad— literally the SAME stale muffins and bagels out for 4 days and no cream cheese. Only powdered eggs and rubbery sausage.

10/10
Exceptional
Erika, 17 Oct 2023
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Breakfast included with you stay!

6/10
Fair
Jessica, 16 Oct 2023
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Hotel was ok, building was being renovated as it was outdated. Suite was not as big as other Comfort Suites we have stayed in. If your looking for quite place this isn’t it as it’s right off the highway and close to EMS. Over all it was ok, rooms were clean just small. Day shift staff was rude, Night Shift were friendlier and more courteous.

8/10
Excellent
George, 11 Oct 2023
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Breakfast was just okay. Bed was a little hard. Bathroom was good. TV was nice size. Everything worked.

10/10
Exceptional
ESTRELLA, 09 Oct 2023
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good location

10/10
Exceptional
Cheryl, 08 Oct 2023
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Satisfied

Great night for the price.

8/10
Excellent
Mercedes, 08 Oct 2023
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Perfect location for our trip.

10/10
Exceptional
DaMynesha, 30 Sep 2023
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Great Customer Service !

10/10
Exceptional
Mary, 26 Sep 2023
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At first the day staff was not really friendly but I blew it off because it was hot & busy. It was a nice stay clean, easy, comfortable, close to everything, the night lady was fabulous, very sweet, friendly, helpful, kind & well put together. Excellent choice of stay

6/10
Fair
Richard, 25 Sep 2023
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If you are looking for a good breakfast, don't eat at the hotel. Eggs and sausage were terrible. Coffee was cold in the hallway. We ate breakfast out away from hotel along with the coffee.

10/10
Exceptional
James, 24 Sep 2023
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It was a nice stay

10/10
Exceptional
Erika, 17 Sep 2023
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We are from El Paso Tx. Love everything about this hotel. Clean, beds are very comfy. Great customer services. Price are great. We will definitely stay here again. Thank you

8/10
Excellent
QIANA, 16 Sep 2023
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Had good night stay but the beds little firm for my taste! But will stay again very nice and clean! Good staff!

10/10
Exceptional
Lindsay, 10 Sep 2023
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Staff was great and room was very nice and clean! We will be back! Love that they welcome dogs too!

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