Property was quiet, beds was comfortable but pillows could be upgraded. Hot tub jets were not working the day we arrived but they were fixed by the next night. Free breakfast was good, but hours were not posted and we were not told hours were different between the two mornings we were there, so we missed it by 15 minutes the second morning.

Very clean and staff is pleasant.

Very clean and nice people. It worked out great !!

Had a wonderful time!

It was a nice place to get away with the kids to swim and relax for a few days.

The staff was friendly, but this was the coldest hotel pool I've ever experienced. Think swimming in Michigan on Memorial Day at your friend's pool who doesn't actually have a heater. OK if it's sunny and 80 degrees and you're trying to experience a foretaste of summer but brutal if it's mid-winter and your kids are looking forward to swimming.

Very nice place to stay. It was reasonably priced. And the breakfast was excellent. Will definitely stay there again if we are in the area.

I liked everything about my stay except: randomly there was a loud rumbling/vibration toward the front (west) side of the building. It proved to be quite distracting while trying to relax in bed or have a conversation.

Weekend get away

Chose this hotel because of the nice hot tub and the spacious rooms

Decent rooms. Decent pool. Good breakfast. Very poor fitness room. Nice staff

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Great hotel

Very nice hotel. Room was very spacious, the hot tub was nice but not hot enough, and the breakfast was very nice. I will definitely stay there again.

Very comfortable room

Very clean, friendly staff. Hot tub and pool was very nice. Breakfast room was beautifully decorated. :)

I have stayed at five star hotels before that have not been this clean clean pool area clean hot tub area although the hot tub shouldn’t have to be reset every 10 minutes. Everything else was perfect. Great breakfast friendly staff will definitely stay there again.

PROS: Easy access to shopping in the area. Easy to find. Clean, friendly staff. Well stocked rooms. Comfortable beds/bedding. Large breakfast selection. Additional panty options for purchase. Pool and hot tub. CONS: None We will definitely be staying here again.

Great stay

excellent

Not Very Clean

Dirty. Had to rinse hairs from shower/tub. Filth on corners of bathroom. Nasty wafdedbup lleenex beneath fire sprinkler escucheon on wall.

We have stayed at the property before and like the location and overall was a very nice facility. That being said this stay we found the cleanliness of our room not up to standards if previous vists.

Hard Bed

The property was clean and well taken care of. The bed was very hard and the pillows were small and soft.

Nice rooms and pool, great for a quick stay

Excellent

Great stay

Close for me

best part was it was safe, and if you ever need anything Walmart is a stones trough away

its within walking distance of Walmart, and it's quite and clean every time i stay there

Quit and cozey

Clean

The best value for your money.

The room was very clean and very quiet....even though I was near the pool and an exterior door. The bed was extremely comfortable. Plenty of parking, free wi-fi, and a very large breakfast available including fresh fruit, yogurt, juices, coffee, eggs, biscuits and gravy..... It was hard to leave. The staff was also extremely friendly.

It was nice

I liked every there's nothing i didn't like

I liked everything there's nothing i didn't like

My stay was okay. Breakfast the first morning was cold, and when I returned to my room on the second night, my key stopped working.

Despite the location in a busy area, this hotel was the quietest one I have stayed at in a long time. Having a Walmart within walking distance is nice. The staff was very friendly and the place really clean.

Everything was great and it’s the only hotel I stay in when I’m visiting the area.

Was very convenient to check in. Staff was very personable and easy to deal with. Have stayed here before and will definitely stay again!

My sisters and I are on a shopping trip and Travelocity made it easy to reserve rooms at the Country Inn and Suites even at the last minute. We are very happy with the accommodating staff and the rooms.

Great hot tub!

Very nice hotel - good value

Nice hotel, clean, lots of space and great service.

It was a safe place. It was clean and spacious. I really liked the coffee and breakfast.

Good property for the money. It does have a Walmart in the backyard which is very convenient

gym door was locked had get front desk to open door! front desk line was busy so i cancelled work out.

The room was clean. Would stay again.

The large bath towels were great. Lots of food choices for breakfast.

This is a great place to stay! The only thing I would change is the pillows. Thank you, The Roberts

Good place to stay, but beds were hard as a rock

Nothing to say

Never stayed there. We came down with covid-19 andthey would not wave the nonrefundable..We we're planning stay for a funeral.

Worked great. Lots of dinning and shopping options nearby!

Friendly staff, clean, great breakfast options w/no added pay

The room was clean but it had a musty smell. No mold or anything and, like I said, everything was clean. It just smelled like it needed a dehumidifier. The room had a microwave and fridge. The front office staff and housekeeping staff were very friendly and helpful. Breakfast was included and the food was typical. Will stay again when in the area. Liked that it was in walking distance of a Walmart to grab drinks and other supplies.

Very close to Grand Valley.We have an electric car so loved that we could charge at night and be ready for the day to visit our daughter at school.

Room was excellent.

Toilet didn’t stop running.

We took our kids to relax at the pool before their football game, they had lots of fun was very clean breakfast was really good!

Excellent

Good experience, enjoyed pool and breakfast. Room was in great condition

Very good for the price

It was great for a nice little get away.

The place as a whole

So pleased to find a nice clean well run facility in this price point. Had to stay a 30 min drive from my preferred location but it was worth it. Rare to find housekeeping services these days. Highly recommend this facility.

This is a basic but very adequate hotel. We were in town for a family funeral so several of us had rooms. The woman at the front desk was wonderful! Very sweet and helpful. We had a couple of times that we were all gathered in the lobby and it got a bit loud with conversation. She was very tolerant of it. The pool and hot tub are very nice. The breakfast room is fine.

Our stay was comfortable. The cleanest hot tub and pool I’ve seen in a long.

Horrible staff ...told them emergency phone call

We checked in got an emergency phone call my brother rushed to hospital...wasnt there 10 minutes ...had to check out! Staff was horrible. No refund...btw my brother passed away!! Want refund plz

I loved how nice the pool and hot tub area was. The breakfast was good especially for being complimentary. The front desk staff was nice but the lady who checked us in was very short spoken and seemed a little annoyed. My one and only complaint was there was 2 spots on our shower curtain that had blood and some dark hairs in the tub that were definitely not ours. Other than that everything was perfect. The room was very spacious. Parking was very easy. The neighborhood was great. Having a walmart so close you can walk to was awesome. The front desk also sold little items in case you needed something in the middle of the night when walmart was closed. I definitely recommend this property and plan on returning for all of our grand rapids trips which are at least annually.

Nice clean rooms! Staff was very friendly and helpful!

The only negative I have is the carpets should be shampooed from time to time. I had white socks that turned black within an hour. The carpet appeared to be vacuumed but years of dirt is hidden.

El hotel estaba limpio y tenían buen desayuno

Staff was friendly and the room was clean. It was super convenient to have Walmart next door, we walked to grab everything we forgot.

They let me check in early, which was awesome. Staff was very helpful when we misplaced a key and the tv stopped working.

It way okay for price

The check in was easy and efficient. The room was spacious, except for the bathroom- not much room to move. The shower head was broken so the water pressure was AWFUL. The room appeared clean, but whatever spray was used during cleaning was literally choking. Items from a previous guest found in the sofa bed.

Bed linens were dirty. Breakfast food was gross

They offered a senior discount but because I booked with your site I couldn’t get it

The breakfast was horrible.

Property was clean and well taken care of. The little things are obviously important to the owners like clean corners and folded towels in the Pool area. The beds are probably the only downfall but I can overlook the mediocre mattresses for the rest of the positives. A functioning and clean pool/hottub in a Michigan hotel…..UNREAL! We’d stay here again no doubt.

Very nice hotel! Great breakfast!

Absolutely loved the stay here! The employees were very kind and hospitable. Can't wait to come back!

Clean and staff friendly and helpful

This hotel was perfect. Great staff, breakfast and comfy beds.

Nice hotel. Would stay there again

This location was perfect. It was conveniently located near shopping shopping areas and not far from my son’s school.

Clean and quiet

Nice clean hotel. The friendly staff let me check out late; I had to run to the Walmart next door after realizing I left some toiletries at home. My only complaint was that the room was a little too cool for my liking, but it's my own fault for not calling the front desk and asking for help with the AC controls. (I had arrived after a very long day of driving in terrible traffic so I wasn't quite thinking straight.) I can't comment on the breakfast service because I was so exhausted that I didn't wake up until after 9. Overall however this was a nice, quiet place to spend the night.

Well maintained and the breakfast was pretty good

Super clean hotel.

This was a perfect place for our family to stay while in town visiting family. Comfortable, clean, quiet and we loved the pool. Our only complaints were that the coffee was pretty weak and many of the amenities are single-use plastic such as shampoo, soap, cups. We hope the Comfort Inn chain can consider using more sustainable packaging for their items.

Nice hotel. Booked a repeat visit already

Nice that Walmart is right next to the hotel in case you need to get snacks or essitals. Love that theres a pool, people are nice and the rooms are excellent.

Convenient and Comfortable

Convenient and comfortable! Great stay for meeting I had in the area.

I needed milk for my Grandson and was to tired to go out and the desk clerk got me milk from the kitchen❤️

everything

Super clean. Very helpful and friendly staff. The breakfast... was delicious.

There’s a Walmart behind the building. We walked over for snacks in the evening It’s right off the highway and close to a gas station and restaurants

Wonderful experience

Spacious lay out. Very clean. Staff was friendly and helpful. Breakfast was good as well and we were impressed that they had more than the standard waffle / yogurt / cereal. Would definitely stay here again.

Excellent

Perfectly average

Decent place seemed like it was a newer built hotel. Haha probabaly not a square right corner in the place. Our light switch box was loose coming out of the wall a bit but it was fine place. Its Located in a walmart parking lot. Rooms are big and comfy, good tv, mini fridge, microwave, couch, desk. Friendly staff decent breakfast.

Outstanding service

The stuff is so amazing i love the way they take care of their customers they was always there when you needed questions answered and the hotel rooms are so nice and clean also the outside property we're very clean so keep up good work

Need improvement at front desk

Front desk individuals were very difficult to understand——they need help with communicating skills and pronunciation of words

It was clean and quiet. The people at the desk were pleasant and helpful. Breakfast was good.