Good room, good value, all works well except eifi

Large room with enormously high, beautiful ceiling and windows. All is clean, somewhat dated but in good condition. Adding a small table would help. One significant complaint was poor, weak and constantly dropping wifi. The manager attempted to help but nothing improved. Excellent location, safe, street noise is well muffled by the double-pan windows. Good value.

Florence

Wasn’t sure what to expect but beautiful Rooms and great friendly service

Amazing location and rooms were spacious and clean. Plenty of room for our family of 4 including 2 tall teens. Friendly and delicious breakfast and coffee shop across the street that opened early which is perfect for our jet lag early mornings. Close to the Accademia and Duomo and walkable to everywhere in Florence. Host was kind and easily accessible via WhatsApp. Highly recommend.

Perfect location and beautiful room with a small balcony with a view of the duomo! And an incredible manager. Amazing!

Great location, great staff very helpful.we were greeted upon arrival and explained us where to go for breakfast.

This hotel was perfect for my family of five (two teens and an 11 year old). We fit comfortably. The host was lovely and let us in early. It was cool so a great escape from the heat and the location was fantastic. Can not recommend enough.

Had such a great time here! Perfect location two blocks from the Duomo. It was clean and there was 24/7 access to towels. The staff was very kind and always said hello when we passed them. I recommend to anyone traveling!

We had a great stay! Cosimo was extremely friendly and helpful during our stay, even sent us recommendations for dinner/gelato. We walked absolutely everywhere, the location is amazing. Only thing I would say is it might need a little updating but other than that, it’s great. Thank you !!

Everything was fine. The localisation and staff was perfect.

The location was great and the wife and husband who I think were owners were great about taking care of us. It was only one night but we checked in late and they were great about helping.

great apartment, clean and well appointed in a fabulous location...

Family stay in Florence

Staff was very nice and helpful. Room was clean and tidied everyday. A little confusion with Expedia booking as they said breakfast was not included. They offered breakfast for additional fee.

Quiet clean comfortable. Fabulous breakfast. Most importantly Expedia double booked this room and we were not actually reserved for the second night. Our hostess found us other accommodations at a reduced cost along with a free breakfast at a local restaurant. She provided a map of the city and sat with us to give advice and info. Called the Uffizi and got us reservations for that day. The hospitality was endless. Absolutely recommend.

The room was big and comfortable. It was a 20 min walk from the bus and very easy. We walked everywhere! This is right down the street from one of the main cathedrals! The staff was very very friendly and they gave us a map with all the sights to see! It was a very very beautiful city and I’m so glad we went! The only negative thing was it was loud since it was right on the street and the room was hot without the window open. The place across the street was doing construction starting at 6:45am (not the hotels fault obviously). Overall, this place was perfect for us! Would highly recommend staying here!

Kind owner upgraded us to an apartment

Because we were staying 7 nights in Florence, the owner upgraded us to an apartment. It was 1 block from the Duomo, large, clean, complete with kitchen. Not fancy, but very comfortable. Walking by the Duomo every day was a thrill, an honor and a privilege.

An awful experience

We use B&Bs always when we travel. This was the worst experience ever. And we stayed 7 days, Yikes. Because we had pre paid only. The owners were intrusive. The husband was right outside our door in the hall most every day as if we might steal something. Couldn't take a rest in the afternoon b/c he was on the phone and loud. They brought morning breakfast cart right into the room whether you wanted your privacy or not. We asked that they leave at door but she INSISTED to come right in and loudly berate us for not eating the food she made for us. Then to top things off they moved us out of the room we had paid a premium for because THEY overbooked. She complained about all the work she had to do and he was just loud. The building was VERY noisy too. Could hear everything in every part of the house. I would not recommend this place to ANYONE.

Views of the Duomo

Lovely 2 night stay in early September. Very friendly welcome & large room which included a kitchenette unit (with utensils / pots & pans, so we were able to cook for ourselves one evening). Stunning views from our room of the Duomo & delicious breakfasts brought to us in our room each morning. Easy walking distance from the train station & all the main tourist sites. Would highly recommend.

Staff hekpfulness is beyond expectations

The hostess was so helpful with parking advice, restaurant suggestions and sightseeing stops. She even offered to have us follow her in our car while she rode her bike so we could find the parking garage.

Very friendly and good location

We loved staying here. Location was terrific. Albana was very friendly and helpful. Breakfast in our room was great. Highly recommend staying here.

Lovely and convenient

We really enjoyed our stay at this hotel. It's in a very convenient place, close to the station and the main attractions of Florence. Very quiet and clean. The hosts were very nice and helpful and looked after us well. Loved the breakfasts ;) Highly recommend it!