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27 Jan 2025
Monday
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28 Jan 2025
Tuesday
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2 Adults - 0 Child
1 room
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Hotel Description

With a stay at City Express by Marriott Santiago Aeropuerto Chile in Santiago (Pudahuel), you'll be within a 10-minute drive of University of Santiago-Chile and Mall Plaza Oeste. This hotel is 13.9 mi (22.4 km) from Costanera Center and 8 mi (12.8 km) from National Museum of Natural History. Stay in one of 142 guestrooms featuring flat-screen televisions. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is complimentary (available 24 hours).

Hotel policies

No rollaway/extra beds available

No cribs (infant beds) available

Noise-free rooms not guaranteed

Gap period enforced between guest stays - 48 hours

Professional property host/manager

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Pets not allowed

Service animals are allowed

Service animals are exempt from fees/restrictions

Check-in from: 3:00 PM
Check-in by: midnight
Minimum check-in age: 18
Check-out by: 1:00 PM

Cleaning and safety practices

  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Cashless transactions are available
  • Essential workers only - NO

Important information

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

You need to know
  • Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Cashless payment methods are available for all transactions.
Special Instructions
This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • This property uses a grey water recycling system
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include window guards
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Minimal age
18
Spoken Language

English

Spanish

Amenities

Most Popular

Free WiFi

Parking available

Airport transfers

Dining services

Concierge

Laundry

Gym

Entertainment

Non-smoking

Business facilities

Banquet facilities

Transportation services

Accessible facilities

Other

Elevator

Free airport transportation

Coffee/tea in common areas

Television in common areas

Free breakfast

Safe-deposit box at front desk

24-hour front desk

Business center

Wheelchair accessible path of travel

Wheelchair accessible parking

Area shuttle (surcharge)

24-hour business center

Number of meeting rooms - 1

Banquet hall

Off-street parking

Wheelchair accessible (may have limitations)

Wheelchair-accessible registration desk

Wheelchair-accessible fitness center

Wheelchair-accessible meeting spaces/business center

Wheelchair-accessible on-site restaurant

Hotel reviews

8.6
Excellent1003 Verified Reviews
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Cleanliness9.2/10
Service8.8/10
Comfort8.8/10
Condition8.8/10
Neighborhood7.8/10
10/10
Exceptional
Verified traveler, 21 Oct 2024
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Comfortable, quiet, and good value

We enjoyed our stay here. Check-in was efficient. The room was clean, quiet (except for the occasional plane flying over), with nice modern decor. Beds were comfy. Breakfast was good - not spectacular, but we liked that they use REAL plates instead of disposable ones. Desk staff was helpful.

8/10
Excellent
Allan, 18 Oct 2024
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Las recomendaciones del personal sobre lugares a visitar podrían mejorar.

4/10
Poor
Zielska, 16 Oct 2024
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I booked this specific hotel because of it having an airport shuttle service. After the booking i got an email infoming me about shuttle hours which, depending on time was every hour or three. So I explicity, since my flight was comming shortly after midnight, would have to wait in the middle of the night till 3a.m for it. Calling to the hotel and talking to a lady in the reception didnt help since it's, how she called it 'a courtesy offer'. I dont call an offer courteous, if one advertises with it.

8/10
Excellent
stephanie, 12 Oct 2024
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The hotel is perfect for an overnight between flights when you don't have time to go downtown. The shuttle service is very convenient.

8/10
Excellent
Ashot, 12 Oct 2024
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Great hotel for transit guests. The hotel’s free pickup van’s driver was half an hour late, though; everything else went without a hitch. Nice restaurant. I highly recommend this hotel.

10/10
Exceptional
Lynn, 09 Oct 2024
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The airport pickup and drop off was very helpful and convenient.

10/10
Exceptional
Ava, 08 Oct 2024
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Very clean rooms

6/10
Fair
chen, 04 Oct 2024
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Smoke smells

10/10
Exceptional
Ana, 26 Sep 2024
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Iam amazed with the service in this hotel Necesito destacar la atencion y el increible trato del personal, estoy encantada! Me hospede dos veces aqui antes de mis vuelos y uno de ellos era a las 4 am… me hicieron desayuno para llevar!! El hotel es limpio, las camas son increibles de comodas, el servicio del restaurante es excelente y el personal es lo mejor del hotel! Gracias infinitas

10/10
Exceptional
Ana, 24 Sep 2024
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Excelente Y el servicio de sus empleados extraordinario!$

10/10
Exceptional
Caroline, 05 Sep 2024
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Handy for the airport, free shuttle from/to airport is good service. Property was comfy, quiet and clean. Staff were friendly and helpful.

6/10
Fair
Victoria, 03 Sep 2024
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Airport hotel with all the necessary things you need. Their shuttle service doesn’t run 24 hours in the day - so just to be aware that if you land late at night / early hours of the morning you’ll have to pay for a taxi to get there.

10/10
Exceptional
ESTRELLA, 19 Aug 2024
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Buena ubicación y muy limpio el lugar ( las habitaciones , sevicios higiénicos)

10/10
Exceptional
Rocío, 17 Aug 2024
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Buena si es para una larga escala de vuelo

8/10
Excellent
Jose, 08 Aug 2024
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Overall good stay if just using in/out of the airport. The restaurant was very busy and noisy. But rooms were comfortable and clean.

6/10
Fair
Pablo Armando, 24 Jul 2024
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Decoration is non existent. Like a Soviet hotel, but well... close to the airport. Shuttle would leave in two hours so we took an Uber. Cold shower.....good bed though. It really really needs new management. Marriot?? Somebody calling you!

2/10
Poor
Verified traveler, 24 Jul 2024
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Checked in early morning because if delayed flight, my freinds room had smell, and hotel dowst have any two beds rooms left. Surface parking is reserved for vendors, so had to move my car in the basement.

8/10
Excellent
Joseph, 22 Jul 2024
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Basic, but gets the job done

Nice hotel overall, and served the purpose of what I needed. Airport shuttle was overall easy to access, but would recommend messaging the number even if the time you need is not on the message they sent. The time I arrived was not listed in the shuttle times, but it was there anyways, so I am happy I at least asked. Once you are at the hotel, there is nothing around it, so you need the shuttle or taxi to do anything, but it worked for what I needed. Food at the hotel was good, limited options, but someone for everyone.

10/10
Exceptional
wilfred, 19 Jul 2024
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Safe, quiet, great breakfast. We had to leave before breakfast and they had prepare a bag with ready for us at the free shuttle bus to the airport.

10/10
Exceptional
Martin, 14 Jul 2024
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Nice rooms and close to Airport

10/10
Exceptional
Martin, 14 Jul 2024
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We stayed for 4 days in this hotel and have a very good experience

10/10
Exceptional
Alejandro, 07 Jul 2024
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Transfer service is reliable.. a taxi takes 25 U$ for a 2 km ride, ridiculous

6/10
Fair
Julie, 22 Jun 2024
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This hotel was clean and definitely adequate for someone needing to stay near the airport. But it wasn't anything special. Breakfast was fine, but the food for supper wasn't great - tough, overcooked chicken. Dessert was pretty good. The dining room had the ambience of my high school cafeteria. Staff were attentive and polite. There aren't any close alternatives for dining. In the room, the bed linens were clean and the bed was comfortable. Two little bright lights on the fire alarm flash every few seconds, which can be disturbing for anyone who is light-sensitive when trying to sleep. Transfer services from the airport cost the same amount to go down town vs just a couple km from the airport. But this hotel does provide a free shuttle back to the airport. Overall, just okay - fine as a place to sleep, but not for any kind of "experience".

6/10
Fair
pe chen, 16 Jun 2024
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Submitted questions regarding shuttle transfer no reply

8/10
Excellent
Funda, 12 Jun 2024
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Very helpful reception staff and waiting staff at breakfast. Kind and approachable. Gluten and dairy free options are limited for dinner and breakfast. Ideal location for the airport.

10/10
Exceptional
Yeny, 11 Jun 2024
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.

10/10
Exceptional
Leonardo, 02 Jun 2024
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Good

Good experience. Only the elevator card reader was a bit broken and the other two elevators were slow to respond.. The room service is good and fast.

10/10
Exceptional
gigi van, 27 May 2024
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Excellent staff

10/10
Exceptional
qian, 23 May 2024
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It's good place to stay just for over night

It is comfortable please to stay for just over

10/10
Exceptional
Heather, 21 May 2024
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Very clean and organized. I had a great rest there and enjoyed entertaining TV.

6/10
Fair
Troy, 16 May 2024
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Un hotel cerca al aeropuerto.

8/10
Excellent
Sylvester, 16 May 2024
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Room could be better

Average room and amenities. Should have had a fridge. Excellent breakfast

10/10
Exceptional
Howard, 14 May 2024
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Quick check in and friendly staff

6/10
Fair
Vida, 11 May 2024
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Not next to airport, as name implies.

10/10
Exceptional
Vera, 03 May 2024
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Very pleased with the accomodation of my early check in. Restaurant food is excellent!

10/10
Exceptional
Didier, 01 May 2024
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Nice place near the airport

Nice place for a short stay near the airport

10/10
Exceptional
Dana, 26 Apr 2024
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Convenient airport stay in Santiago

Convenient stay to the airport. Nice breakfast, friendly and helpful staff, airport shuttle included. Would recommend to anyone needing a close airport stay.

4/10
Poor
Estela, 25 Apr 2024
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The place has a super convenient location to the airport but very limited transportation to and from the airport. Taxi charged us $20.00 for one mile. The bathroom had a draining issue.

10/10
Exceptional
Dana, 22 Apr 2024
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Convenient airport stay

Good stay close to the airport. Good breakfast and included shuttle to the airport. The shower did not drain well, but no other complaints.

6/10
Fair
Verified traveler, 21 Apr 2024
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Good stay for one night near the airport. Shuttle included which is great. Breakfast wasn’t great, the shower only had high pressure with cold water. Looks a bit dated and a weird smell in the lobby

10/10
Exceptional
Warwick, 20 Apr 2024
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Hotel was great as a overnighter for your next flight, bed shower, food and airport shuttle, perfect

8/10
Excellent
Shyamala, 13 Apr 2024
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Recommend

10/10
Exceptional
Anthony, 12 Apr 2024
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It’s a great stop over hotel.

10/10
Exceptional
Andrea, 11 Apr 2024
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Me hospedé en este hotel ya que me tomé el tiempo de leer los reviews de cada uno de los hoteles a los alrededores del aeropuerto De Santiago ya que viajo con un menor de 4 años y este hotel se ganó las 5 ⭐️ya que hice mi reserva en base a los buenos comentarios de los huéspedes anteriores y mi experiencia fue excelente. En orimer lugar la amabilidad de los empleados de la recepción… fueron muy atentos conmigo y mi hijo . Luego la limpieza la verdad me sorprendió lo inmaculado de la habitación , no le encontré nada que restara estaba todo impecable y olía muy bien . La cama muy cómoda y las sábanas perfectamente limpias . Pedimos cena porque llegamos tarde en la noche y la comida es muy rica nada caro y podes pedir hasta las 2 am eso me pareció genial . Por otro lado el desayuno lo sirven de 6 a 9 am y también todo estuvo bien muy variado y sabroso . La verdad que quede muy conforme con la estadía en este hotel . Lo recomiendo mucho .

2/10
Poor
Dana, 10 Apr 2024
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Shuttles are not always guarantee. Personnel not very friendly or helpful.

10/10
Exceptional
Yesika, 10 Apr 2024
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I stayed for a couple of hours, room was comfortable and staff caring and friendly.

10/10
Exceptional
Linda, 09 Apr 2024
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Great bed! Very clean.

10/10
Exceptional
Heriberto, 08 Apr 2024
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I liked the shuttle transportation, restaurant in the hotel, and how near it was to the airport.

4/10
Poor
Leonard, 08 Apr 2024
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Worst Breakfast. Not cooked

10/10
Exceptional
Yohamy, 08 Apr 2024
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The lady at the reception was really kind and since there were four of us she gave us extra towels

10/10
Exceptional
Kathleen, 07 Apr 2024
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Shuttle from airport to hotel very easy, driver friendly with minimal English but pleasant. Front desk staff friendly and eager to help. Dinner in restaurant was excellent, much more than what we’re expecting. Salmon was moist and on bed of risotto what shrimp and shrimp sauce, wonderful flavour. Fish was Make, again, moist and served on grilled vegetables. Breakfast buffet plentiful but could be a little better organized. Room exceptionally clean and spacious. Highly recommend.

10/10
Exceptional
Georgia, 07 Apr 2024
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I’d stay here every time.

The people at the desk were super great to help me with all I needed. Extra helpful.

10/10
Exceptional
Helen, 05 Apr 2024
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Nice convenient airport hotel. The shuttle service was great. They even pack a breakfast snack pack for us since we had to leave too early for the hotel's breakfast. There's no restaurants or other convenience in the neighborhood except other airport hotels.

6/10
Fair
Laura, 02 Apr 2024
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The hotel is near the airport, as many other airport hôtels. The area is industrial, wire fences around the hotel and other properties. The shuttle runs at certain times. I had to wait 30 minutes in the heat outside Gate 3. I had to call, twice, wait on the phone several minutes, and will have to pay $$$ for the call as I used my phone which is not from Chile. The food is really average. Breakfast was rather simple.

10/10
Exceptional
MARTIN, 29 Mar 2024
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.

10/10
Exceptional
Gary, 28 Mar 2024
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Good airport hotel

Pick up was easy from the airport Breakfast was great, plenty of choices Evening meals were excellent too

10/10
Exceptional
Verified traveler, 28 Mar 2024
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Perfecto

Great transit hotel close to airport with shuttle. Staff very pleasant and helpful with a few other accommodation issues I had on return from Rapa Nui. Kitchen provided a to go sandwich as to early for breakfast at no extra charge.

10/10
Exceptional
Carmen, 20 Mar 2024
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Nothing in particular

10/10
Exceptional
Willem van, 16 Mar 2024
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Always great hotel to stay in when arriving jet lagged. Bus rides till 23.00 pm. Late check-out was granted. Very good breakfast with fruirs, lettuse, tomatoes.

8/10
Excellent
Richard, 09 Mar 2024
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Really nice place to sleep, very clean and neat with good breakfast choices, if you're ok with eggs, cereal and basic eats. I like the lactate free milk offering.

8/10
Excellent
Jeff, 07 Mar 2024
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No Frills

Close to airport and bus. Not fancy, decent breakfast. Did the job.

10/10
Exceptional
Suzanne, 06 Mar 2024
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They took good care of me when my passport was stolen.

8/10
Excellent
Jeanne Trujillo, 06 Mar 2024
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Not a walkable area. Security fencing all around property.

8/10
Excellent
David, 03 Mar 2024
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Far from shopping and no bus service nearby. Had to use Ubers to come and go.

4/10
Poor
David, 29 Feb 2024
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The shuttle runs every hour except the hours we needed it

8/10
Excellent
Austin, 28 Feb 2024
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Solid airport hotel, for when you need to be close to Santiago airport. Room was clean, the breakfast was good, and had a free shuttle to the airport

10/10
Exceptional
Lewis, 25 Feb 2024
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The staff was friendly & very helpful. The food was delicious & my husband found gluten free options.

10/10
Exceptional
Patrick, 21 Feb 2024
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Great place, close to airport

10/10
Exceptional
Alain, 21 Feb 2024
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No comment. Its an airport hotel and as such we known the location around the hotel will be not great but very convenient to the airport

8/10
Excellent
dhiren, 20 Feb 2024
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nice breakfast . inconvenient and unsafe location

10/10
Exceptional
dario, 20 Feb 2024
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Old hotel very clean near airport good for one night Good food

8/10
Excellent
Yuen Kwan, 17 Feb 2024
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The hotel is close to airport, shuttle bus provided but wish service every 30 minutes instead of 1 per hour. Breakfast simple with limited choices. We had both lunch and dinner at hotel restaurant because it’s not close to shops and eateries.

8/10
Excellent
Alain, 17 Feb 2024
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It is a typical ok airport hotel. We chose it for its proxomity to the airport and it was fine.

10/10
Exceptional
Nigel, 14 Feb 2024
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Very convenient for the airport, provided a takeaway breakfast as I had an early flight and a free shuttle Couldn’t ask for more

4/10
Poor
Gord, 09 Feb 2024
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The only reason we picked this property was because of the free airport shuttle. We missed the 12 midnight shuttle and the next one was at 3 AM. When we arrived at the hotel, we tried to book a morning shuttle and was told they were all full. Thanks a lot. And the free breakfast was out of eggs, sausages and toast.

10/10
Exceptional
Irene, 07 Feb 2024
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I called the hotel 15 times to make sure there would be a shuttle at the airport before midnight. There was no answer. There were no signs indicating where the shuttle stopped. The people at the check-in counter were not helpful at all. They did not apologize for not answering the phone at all. It was extremely frustrating when I did not feel safe at the airport close to midnight by myself. I booked a room here because of the shuttle service. Terrible experience.

8/10
Excellent
Colin, 06 Feb 2024
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Good value airport hotel

We booked at the last minute and were happy with our stay. Parking was plentiful and secure, and dinner was pretty good for an airport hotel. The room was quiet and spacious, and was a short drive to drop off the hire car at the airport in the morning. Would stay again.

8/10
Excellent
Deng-Fu, 02 Feb 2024
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Nice and neat, airport shuttle is quite convenient.

6/10
Fair
Albert, 31 Jan 2024
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The bathroom drain was semi plugged. The hotel charge $10 per day per luggage for storage. Most hotels provide complimentary storage for guests

10/10
Exceptional
Kimberly, 25 Jan 2024
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Perfect for an airport stay

Nice choice for short stay near airport

10/10
Exceptional
Theodore, 25 Jan 2024
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Good quality at good price.

8/10
Excellent
Lynda, 23 Jan 2024
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A good overnight accommodation.

It was very close to the airport and a free shuttle service. All the staff were friendly and efficient. The room was very basic, but clean and comfortable beds. The provide a pretty good breakfast and we had diner in the restaurant which was quite good. The only warning is that the hamburgers were double and neither of us could eat more than half. Very tasty though.

8/10
Excellent
Gurdial, 23 Jan 2024
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Good airport hotel

Less than 10 minutes from the airport with a free shuttle but only at fixed times. The return has to be booked at check in. Room was a good size and clean. Modern bathroom. Breakfast acceptable for a quick overnight stay

10/10
Exceptional
Stella, 22 Jan 2024
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Excellent

At checkin they were quick, professional and very helpful. They organized the transport to the airport for the following day. The room was clean and exactly what was needed and even provided a breakfast to go the next morning. Very comfortable beds and some noise from airplanes but not a lot.The only negative was that the airport shuttle was 25 minutes late which affected us and we had to hurry to not miss our flight. Two groups began organizing Ubers because of the shuttle being late. This really reflected negatively on the hotel. They should take this more seriously.

10/10
Exceptional
Greg, 22 Jan 2024
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The airport shuttle is a big reason why we selected this hotel. Good breakfast. There is a restaurant on site, but to go elsewhere for food you will need an Uber or taxi.

10/10
Exceptional
Silvia, 20 Jan 2024
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Gated and security 24 hours. Very good food at the restaurant. Extremely reliable shuttle service from and to the airport.

8/10
Excellent
Cynthia, 19 Jan 2024
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Very clean, bed was comfortable

10/10
Exceptional
Chris, 18 Jan 2024
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The room is clean and the service staff at the front desk is friendly. The shuttle to the airport is on time. Overall a great time one night stay for an early morning flight.

10/10
Exceptional
Claudia Hepburn, 18 Jan 2024
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Wonderful stay!

Very friendly, respectful, wonderful! Great breakfast

6/10
Fair
Bria, 17 Jan 2024
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This was an odd hotel. My husband doesn't usually have strong opinions on hotels and described it as "dystopian". There was just something odd about the building that felt uninviting. Everything was fine, and I can't pinpoint why we didn't really like it.

10/10
Exceptional
Mark, 14 Jan 2024
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This place is great. Close to airport sent shuttle to pick us up outside of scheduled time. Breakfast large. Only problem was no weights in Gym. Most wont mind this

8/10
Excellent
lisa, 04 Jan 2024
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Best stay near Santiago airport

Convenient location close to the airport with a free shuttle. Very clean and comfortable room with free breakfast included in the stay. Was half the price of other hotels near the airport and an excellent value!

8/10
Excellent
Elizabeth, 02 Jan 2024
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Basic hotel close to the airport. But shuttles only run every hour and every other hour at certain times a day. Just a 5 minute cab ride though. Room was fine.

10/10
Exceptional
Tracy, 30 Dec 2023
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We spent 1 night there to catch our early morning flight next day. Somehow the uber driver won't be able to find the hotel entry or she just missed it. She dropped us off on a nearby hotel so we have to drag our luggage over (about 10 mins walking not a big deal) to this hotel Other than that the hotel is perfect for us. it is just 5 mins to airport. We booked 2:45am shuttle (night shuttle once every hour) to catch our 4:50 flight. Since we were unable to have breakfast, they packed a snack bag for us.

8/10
Excellent
Sri, 28 Dec 2023
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Safe, Clean, easy access to airport and the highways, staff were friendly

8/10
Excellent
satoko, 25 Dec 2023
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No restaurants around the hotel.

10/10
Exceptional
zenona, 25 Dec 2023
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Excellent hotel, very helpful and accomodating staff. Exceptionally clean and well kept hotel overall. Good, reasonably priced lunch and dinner in the restaurant. Did not sample the free breakfast as had to leave early. The only drawback is the location is very isolated, no place to go for a walk, etc. , but close to the airport with a free shuttle. Would love to stay again anytime.

8/10
Excellent
Elisabeth, 21 Dec 2023
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Service was great, after a timely shuttle a room was available early. Basic room, very clean and comfortable bed. Had to leave before the start of breakfast but a bag was provided and fresh coffee was available. Not much happening in the area. Little restaurant was ok. Good for night between flights

6/10
Fair
Katrina, 17 Dec 2023
hotel-logo-v2.pngTraveller

Okay stop over

The hotel is nice and close for an overnight airport layover, but has very little sound proofing to compensate for the airplanes overhead. Also no other food options nearby. The staff was nice and friendly.

8/10
Excellent
Todd, 03 Dec 2023
expedia-logo-v2.pngTraveller

We had a good one night stay. The hotel is conveniently located near the airport, but there is not much to do in the area and the dining options are limited. Food at the hotel restaurant was mixed, with some liking it and others not. The hotel staff were very pleasant with the team working hard to make the stay a pleasant one. One possible point to keep in mind is that the first shuttle to the airport in the morning starts at 0245, so you are out of luck if you need something prior to that in the early hours.

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