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11 May 2025
Sunday
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12 May 2025
Monday
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2 Adults - 0 Child
1 room
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Hotel Description

With a stay at MyCiti Hotel Kuala Lumpur in Kuala Lumpur (Golden Triangle), you'll be within a 5-minute drive of Pavilion Kuala Lumpur and Berjaya Times Square. This hotel is 0.5 mi (0.9 km) from Petaling Street and 1.5 mi (2.5 km) from Petronas Twin Towers. Make yourself at home in one of the 138 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available on request).

Hotel policies

No cribs (infant beds) available

Professional property host/manager

Pets not allowed

Service animals not allowed

Check-in from: 2:00 PM
Check-in by: anytime
Minimum check-in age: 18
Check-out by: 12:00 PM

Cleaning and safety practices

  • Essential workers only - NO

Important information

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MYR 100 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know
  • One child 13 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards
Minimal age
18
Optional fees
  • Airport shuttle fee: MYR 150 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: MYR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Malay

English

Amenities

Most Popular

Free WiFi

Airport transfers

Concierge

Entertainment

Non-smoking

Other

Elevator

Hair salon

ATM/banking

Airport transportation (surcharge)

Television in common areas

Multilingual staff

24-hour front desk

Number of restaurants - 1

Number of coffee shops/cafes - 1

Wheelchair accessible – no

Hotel reviews

6.8
Fair636 Verified Reviews
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Cleanliness6.8/10
Service6.8/10
Comfort6.4/10
Condition6.4/10
location7.8/10
Neighborhood6.8/10
Value7.6/10
Amenities7.6/10
8/10
Excellent
Rahma, 29 Sep 2024
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I love this place. It is really near to Masjid Jamek Station which make it easy to travel around

4/10
Poor
Arelli, 29 Jan 2024
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Room was not cleaned before I checked in. Inconveniently moved into another room without prior notice. Second room just as dirty as the first.

10/10
Exceptional
khalid, 02 Sep 2022
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Best price good

2/10
Poor
Ariff Budiman, 22 Aug 2022
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Breakfast poor

Bf very poor

6/10
Fair
Muhammad Faizul, 21 Aug 2022
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A nice place to stay

2/10
Poor
Pankaj, 20 Jul 2022
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usless staff .

avoid to stay there .no staff very bad service,even don’t clean the room.10 times called for shower gel

10/10
Exceptional
Ahmad, 24 Dec 2019
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It is amazing

it is amazing hotel ... room and everything is excellent and powerful ... employees are helpful special in the reception part, thanks for all and thanks for the reception employee Mr. Ram

6/10
Fair
Zhariah, 15 Dec 2019
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Biasa-biasa

Semua ok je, tapi bilik yang diduduki tidak ada meja untuk menulis. Bantal yang digunakan seperti bantal kapas yang berharga RM12.

6/10
Fair
Verified traveler, 05 Dec 2019
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Location for shopping is good & food places all nearby the only thing is the aircon is not strong enough

6/10
Fair
Verified traveler, 26 Sep 2019
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so dirty ,having cockroach..

8/10
Excellent
M., 03 Aug 2019
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Good n happy

6/10
Fair
Arlinda, 28 Jul 2019
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Ok and nice

10/10
Exceptional
Verified traveler, 27 Jul 2019
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Comfortable and close to city centre of Kuala Lumpur

6/10
Fair
HASLIN, 24 Jul 2019
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Location is good to get public transport

10/10
Exceptional
Mr Andrew R, 23 Jul 2019
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Good value and great people

The service quality is second to none. What makes this hotel great us its people. We felt it was good value. As well as having bottled water in the room, there was a cold water dispenser by the lifts which is priceless in such hot climate. They had welcoming drink by the reception as well. I suggest frequent fumigation to get rid of the annoying little insects. They were also very resourceful to help us with practical hand-held scales when we needed to weigh our suitcases. We recommend this place as we had a very pleasant stay.

2/10
Poor
Verified traveler, 22 Jul 2019
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The room was full cockroaches, which were especially abundant when switching off the light, and this made my stay there especially uncomfortable.

4/10
Poor
V, 21 Jul 2019
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The aircon was not even cool.. Cant sleep at nite

10/10
Exceptional
Verified traveler, 06 Jul 2019
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Comfortable nice

6/10
Fair
Verified traveler, 28 Jun 2019
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Watch out for parkIng. You nees to pay RM7 per hour

8/10
Excellent
Masri, 23 May 2019
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No safety box in my room

Room no safety box...

10/10
Exceptional
MOKTAR, 01 May 2019
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GOOD AND TIDY

8/10
Excellent
dla, 25 Apr 2019
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Convenient

2/10
Poor
Scott, 17 Apr 2019
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Don’t stay here

The hotel is run down, the rooms are terrible, ours was meant to be a ‘superior’ and didn’t even have a window (and this wasn’t disclosed when I booked) My girlfriend and I checked out after 30 minutes of being there and booked a different hotel for the night.

8/10
Excellent
Verified traveler, 05 Apr 2019
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Good enough.

8/10
Excellent
Verified traveler, 03 Apr 2019
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Fair for the price, Air Condition can be maintained well more

8/10
Excellent
Azri, 28 Mar 2019
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Good. Will stay again.... TQ.

8/10
Excellent
Verified traveler, 16 Mar 2019
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It was close to the masjid and near the metro station. Staff were friendly.

8/10
Excellent
Verified traveler, 12 Mar 2019
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overall is good..

6/10
Fair
Rebecca, 02 Mar 2019
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Large room but stained sheets

Comfortable but the area leading to the hotel is very dark and quiet during the night time. The sheets were stained and the bathroom could use a bit of an update as there was mold everywhere. Close to public transport was the only con.

10/10
Exceptional
Verified traveler, 14 Feb 2019
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Citin hotels Masjid Jamek is very good to stay at KL.Bcoz stategic place to shopping and travel at KL

8/10
Excellent
Norlina, 02 Feb 2019
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Good location..

10/10
Exceptional
Verified traveler, 27 Dec 2018
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Nice hotel

4/10
Poor
suaib, 24 Dec 2018
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Hotel in KL

When ever we are in KL we used to stay in this hotel as it is centrally located and above all near to Masjid and eating places with reasonable prices.

4/10
Poor
AJ, 17 Dec 2018
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All my special request they don't bought-her to response...... we booked two rooms, one we request for two single bed and another is Queen bed no entertained, and further more we request room with window view also not available, and one of the room we found cockroaches. We request to check in early, because, we arrived there early in the morning, but, without consideration our fatigue situation after a long journey from Singapore. They also do not allow us to check in early...Very very disappointed..... We have much better services with other hotel.....

8/10
Excellent
Verified traveler, 08 Dec 2018
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Nice staff and clean room

8/10
Excellent
Siti Nurul Akmaliah, 07 Dec 2018
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Everything are goods except no parking space.... This hotel is situated in the center... That u easily access to the shops and lrt station

10/10
Exceptional
Verified traveler, 02 Dec 2018
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Nice hotel

10/10
Exceptional
Dorathy, 24 Nov 2018
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Nice place to stay.

8/10
Excellent
Verified traveler, 18 Nov 2018
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Nice hotel

4/10
Poor
ROZALY, 12 Nov 2018
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no comments

We have a bad experience with Housekeeping service is not reliable with their service, too slow and need to request change of towel, toothbrush also request for room to be clean.

8/10
Excellent
hafiz, 06 Nov 2018
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it's ok for the price i have paid. i hope for more .

8/10
Excellent
Aini, 06 Nov 2018
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Ok...comfortable room..affordable price. Near to shopping

8/10
Excellent
Ima, 06 Nov 2018
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It's good to b stay coz near to everywhere with affordable prices

10/10
Exceptional
Verified traveler, 04 Nov 2018
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I will go it again. Nice place, near to lrt station.. Privacy

8/10
Excellent
Leen, 31 Oct 2018
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The room is comfortable. The staffs also very nice.

10/10
Exceptional
Siti nurul hasmalini, 10 Sep 2018
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Ok

8/10
Excellent
Lissa, 12 Aug 2018
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nice hotel

nice hotel, near to mrt. Have a breakfirst. Easy to find.

8/10
Excellent
Hartika, 23 Jul 2018
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enjoyable experience

It was very enjoyable. The hotel is very near to lrt masjid jamek...situated right next to masjid india...below the hotel is all the shopping arcades...its also near to food stalls.

8/10
Excellent
Webb, 22 Jul 2018
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Nice hotel close to shopping area

Very close proximity to TAR road where plenty if shopping can be done

8/10
Excellent
olivia hazi, 19 Jun 2018
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City Sentral Kl.

A very good budget hotel. Helpful & friendly staff. A decent breakfast and also powerful shower.

6/10
Fair
Verified traveler, 10 Jun 2018
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Good location but my room the air conditioner is not cool. I have to use the fan. I hope next time when i come again there will no same problem again

8/10
Excellent
Verified traveler, 09 Jun 2018
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Nice hotel n close to bazar ramadhan

Great place n nice place can stay with family.coz the room its big.

10/10
Exceptional
Verified traveler, 06 Jun 2018
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Nice place to stay and strategic location. The hotel price is affordable. The room cleanlines is good.

2/10
Poor
Verified traveler, 06 Jun 2018
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Avoid this hotel like a plague

Had to tell the reception 4 times to get the towels.When called, the front office staff was very rude and hung up the phone. When I went down, the staff insisted that the towels had been sent.Upon checking,only the face towels had been sent. Please read other reviews of rude encounters of other guests

6/10
Fair
Norismah, 05 Jun 2018
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No towel provided during my check in. Only after 8.00 i get my towel.

8/10
Excellent
Remy, 13 May 2018
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Good n nice

I feel good.nice place.everything good. Staff good polite.the location is perfect n easy access.

6/10
Fair
Verified traveler, 11 May 2018
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air conditional is not fuction well. not satisfy.

8/10
Excellent
osman, 15 Apr 2018
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Nive hotel

Nice hotel to stay at and safe

10/10
Exceptional
Verified traveler, 14 Apr 2018
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It was a good experience you get what you pay for.. just the stairs to climb from the main entrance to reception will be quite a task if you have luggage to carry.. other than that a good place to stay if masjid india is your shopping area..

6/10
Fair
MasLee, 12 Apr 2018
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Hotel in the middle of town

Good hotel near shopping and transport facilities. Easy to move to elsewhere.

8/10
Excellent
Muhamed, 10 Apr 2018
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Ok

10/10
Exceptional
Muhammad Rizal, 08 Mar 2018
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Will come back

Location is very good. The only problem is the steep staircase.

8/10
Excellent
Verified traveler, 08 Mar 2018
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Close to LRT Masjid Jamek

Nice hotel, no windows means no outside view, the staff was helpful. However, the hotel's signage was not see able from the road side.

8/10
Excellent
MFaizul, 06 Mar 2018
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Affordable hotel near to the shopping bazaar

A comfortable 3 star hotel.Shopping complexs,LRT station,Dataran Merdeka,Pasar Seni,Petaling Street,KL Tower nearby

8/10
Excellent
Verified traveler, 04 Mar 2018
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Fantastic stays!

Great location, valued for money!

6/10
Fair
Verified traveler, 26 Feb 2018
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Average

Location was great, very near to LRT Masjid Jamek. Room, breakfast was so so. TV not working properly.

4/10
Poor
Verified traveler, 29 Jan 2018
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Not so good because no parking provided within the hotel area. Guest need to park far away from the hotel then walk. The surrounding also not so comfortable.

8/10
Excellent
NORBENEH, 23 Jan 2018
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GOOD

8/10
Excellent
MFaizul, 15 Jan 2018
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Good place,near shopping bazaar & LRT station Sogo shopping mall located at jalan TAR Dataran Merdeka,Pasar Seni,Petaling Street nearby

10/10
Exceptional
Verified traveler, 06 Nov 2017
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Nice

Near shopping shop.comfortable room and near lrt station.

8/10
Excellent
James, 05 Nov 2017
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Comfortable hotel close to train and shopping

Comfortable and clean hotel, but small rooms although not a problem. Close to train station within 3 -4 minutes walk. Shopping starts just outside the hotel. Lots of places to eat from stalls to restaurants.

2/10
Poor
Verified traveler, 01 Oct 2017
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bad review

Will not go anymore

8/10
Excellent
osman, 21 Sep 2017
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good hotel

good place to stay and shoping

6/10
Fair
very good, 10 Sep 2017
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Very Good

Nice and good

10/10
Exceptional
Melody, 23 Aug 2017
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KL trip August 2017

The buffet breakast was really great. The room was clean and well-maintained. Your room will be kept clean everyday. The staff was friendly.

10/10
Exceptional
Verified traveler, 28 May 2017
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Nice hotel nearby sogo

I'll come back here.. The receptionist is do kind, I asked them to change the room from single bed ti queen bed, they say why not miss?and their cleaner and guard very respectful.. the lobby toilet should've tissue papers and water to wash. :-)

8/10
Excellent
Awang, 11 May 2017
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Nice hotel, nearby the bazaar & mosque

Citin Hotel is walked away from shopping heaven. I've staying for 2 days and able to shopped things I needed. LRT station also just a walked away for me to go elsewhere...

10/10
Exceptional
Verified traveler, 30 Apr 2017
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Nice hotel cause easy to shopping

Easy to shopping...near by LRT...near by shopping complex...near by bazaar....facilities good enough....

6/10
Fair
Verified traveler, 24 Apr 2017
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its a budget hotel - what do u expect?!

the hotel is budget kinda hotel. so everything u get looks cheap. to me whats important is that the room is not dirty, the toilet is not dirty and no brown coloured spots, the air-con works fine. well since its near to the masjid india bazaar area and also the pasar malam TAR on the Saturday, well, its a pretty good place to be at.

10/10
Exceptional
Verified traveler, 10 Mar 2017
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Near to mrt station.

The hotel very near to mrt station which is easy for us to go to other places in KL. The hotel also surrounding with variety of shops.

8/10
Excellent
Verified traveler, 10 Mar 2017
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Easy access to public transport esp lrt

Convenient to bring our family staying here. Easy access to any shopping complexes by public transport. Used to go shopping at bukit bintang, times square n kenanga wholesale.

6/10
Fair
Verified traveler, 05 Mar 2017
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Good hotel in the middle of KL city, walking distance from many tourist pleaces and close to KL monorail.

6/10
Fair
Yusri, 13 Feb 2017
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Hotel does not have its own parking spaces. So parking sucks! Need to park nearby open space with no proper security.

10/10
Exceptional
Verified traveler, 21 Jan 2017
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Satisfying stay!

The hotel services were amazing! Friendly staffs from the reception, waiter to the door security. Strategic spot, down the hotel you have the Bazaar stalls and near to Train Station. Also near to tourist attraction historical buildings, Masjid Jamek, Masjid India, Dataran Mardeka, Sultan Abdul Samad Building and KL City Gallery. Recommended hotel.

10/10
Exceptional
Rafidah, 14 Jan 2017
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amazing but need a pedestrian walk for stroller n trolley

6/10
Fair
suaib, 01 Jan 2017
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Our stay was more than good as we can hear athan and able to pray in masjid and read quran

8/10
Excellent
Verified traveler, 30 Dec 2016
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Nice hotel close to shopping mall

Good...pleasant to shopping..in the center of KL...

8/10
Excellent
Verified traveler, 26 Dec 2016
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near LRT station

room a bit small. bathroom ok. breakfast too crowded. near LRT.

8/10
Excellent
mohd zahari, 26 Dec 2016
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good

8/10
Excellent
Jayna, 25 Dec 2016
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Just nice for a short trip, close to shopping mall

Economical, worth for money value, near to train station

8/10
Excellent
Verified traveler, 13 Dec 2016
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ok not a great hotel but location is in the centre for shopping exp.

2/10
Poor
SDO, 08 Dec 2016
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Dirty and lousy condition!

Shower is for show only, not working and i had to shower using the tap and pipe beside the toilet bowl. Wanted to ask for a change of room, pick up the phone and cord spoilt! Bed is slanted and kinda itchy. Also, there's a freaking lizard in the toilet! had to scare it away myself. When time to check out, they didn't even check the room first, just take the card i passed them and said 'thats all' not even a thank you. Service is bad and guard sleeps while at work. Overall, terrible horrible experience!

8/10
Excellent
Ali, 16 Nov 2016
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It was wonderful to stay there, very convenient, center of the city, basic necessary facilities accessible like restaurants, markets, train station, etc.

6/10
Fair
HASWANDY, 14 Nov 2016
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CITIN MJ

overall hotel good.

6/10
Fair
Verified traveler, 08 Nov 2016
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only great location

booked Deluxe room was very small. no any place/small table to keep the luggage. No any drawer in the room. No single piece tissue either in bathroom nor in room. No cream or body lotion in the room. Breakfast so bad.

8/10
Excellent
Verified traveler, 02 Nov 2016
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The hotel is centrally situated and thats the biggest advantage, however don't expect the same level of service as compared to other 3 star hotels , its below expectations. Rest everything is good.

8/10
Excellent
Arni Nadhirah, 24 Oct 2016
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Value for money

Good spacious room. Clean

10/10
Exceptional
Sujatha, 12 Oct 2016
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Friendly staff

I love staying on that place...they all very friendly.

6/10
Fair
Patricia, 23 Sep 2016
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Location is definitely a plus point!

I've stayed here once two years ago and I didn't have a very pleasant stay then however, I chose to stay here again because of the location and also the fact that they provide breakfast. There is another hotel that was closer to the LRT station but they did not provide breakfast so we had to go with this hotel. To be honest, I was not expecting much but I was really pleased with my stay this time around. We reached at 12 and was given an early check in without any extra charge. The room was spacious, the bed was comfortable and the pillows were fluffy. The bathroom was clean and the water pressure was strong. The only downside about the room was the smell, I think it was sprayed with mosquito repellent and the smell was quite overwhelming. Other than that, we had a great stay here. Breakfast was basic but enough to get us going in the morning. The staff were much more attentive and polite this time around, so thumbs up for that. Will definitely stay here again in the future. :)

8/10
Excellent
Verified traveler, 02 Sep 2016
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Even the hotel room quite small, but it is clean and the most important is the location, it is really strategic location. Near with the LRT station, just 3 minutes walking distance.

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