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Hotel Description
Located in Suzhou (Gusu District), Cendre Hotel is within a 5-minute drive of Shantang Street and Lingering Garden. This hotel is 1.8 mi (2.9 km) from Hanshan Temple and 3.5 mi (5.6 km) from Humble Administrator's Garden. Make yourself at home in one of the 62 air-conditioned rooms featuring LCD televisions. Your pillowtop bed comes with down comforters. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Suzhou? This hotel has 1614 square feet (150 square meters) of space consisting of a conference center and 2 meeting rooms. Free self parking is available onsite.
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Unicode Support true
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Important information
You need to know
- Up to 2 children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Minimal age
Optional fees
- Fee for buffet breakfast: approximately CNY 38 for adults and CNY 19 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Chinese (Mandarin)
Amenities
Most Popular
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Other
Concierge services
Conference space
Coffee/tea in common areas
Breakfast available (surcharge)
Laundry facilities
Television in common areas
Arcade/game room
Garden
Safe-deposit box at front desk
24-hour front desk
Business center
Porter/bellhop
Meeting rooms
Wedding services
Designated smoking areas
Number of restaurants - 1
Conference space size (feet) - 1614
Conference space size (meters) - 150
Number of meeting rooms - 2
Designated smoking areas (fines apply)
Conference center
Parking (limited spaces)
Free self parking
Number of coffee shops/cafes - 1
24-hour fitness facilities
Terrace
Nature reserve
Banquet hall
Uncovered parking
Secured parking
Outdoor furniture
Wheelchair accessible – no
Secured bicycle storage
Bicycle parking available
Hotel reviews
TravellerTravellerVery helpful staff. The stay would be perfect if smoking can be stopped more promptly.
TravellerStaff and service is good, but room was not in a good condition. Smoke smell was too strong
TravellerTable spaces are a bit small. No hotel phone in the room. A bit remote, no subway nearby.
TravellerGreat! The room a bit hot...
TravellerComfortable hotel. Fairly close to areas of interest. Food in restaurant ok including breakfast
Travellerbig and clean, quiet, and taxi easy call.
TravellerLovely hotel
Lovely hotel but location a bit strange. The area seems to be undergoing some reconstruction, hopefully the overall condition will be better. Will stay here again.
TravellerVery clean room. The staffs are very friendly and helpful.
TravellerThe price is surprising for this type of hotel, the place is amazing.
Travellerthank you!!!
Staff is really great!!! Food is great too. Would definitely come back
TravellerAwesome and wonderful stay
Worth for money, clean and comfort environment, friendly staff, room is awesome. Just the shower room is a bit slippery.
TravellerThank you for helping us.
It was amazing to stay at Cendre. The security staff and receptionist has been a great help to us for check-in. My partner left his backpack on the taxi which its plate was caught by camera. Without security staff and the boy who was the receptionist, we could not reach out for the police and contact the taxi driver. Highly recommend Centre hotel to everyone! Breakfast and dinner was great too.
TravellerNette Unterkunft, wir kommen gerne wieder.
TravellerHôtel propre et lumineux, personnel très bien. Hôtel éloigné de tout, petit déjeuner pas terrible, pas de choix.
TravellerThe front desk guy’s service is unprofessional, check in experience was terrible. In addition, too many mosquitos in my room, my stay was generally OK but uncomfortable.
TravellerCustomer service yang ramah dan sangat membantu. Very recommended!
Travellergood
TravellerLite lång borta från gamla delen av stan. Bra air condition. Trevlig personal men men deras engelskan var obefintlig (translater app nödvändig).
TravellerVery strongly recommend this hotel
Every manager in this hotel is very kind, and seriously struggle to satisfy customer's demand, even very exotic one. The hotel is very calm, and my wife's mother (who is very sensitive) could sleep well. If you want to come to Suzhou, I strongly recommend this hotel.
CRYPTO-FRIENDLY BOOKINGS
Your money’s good here.
The front desk clerks couldn't speak English but they did try to help best they could. The breakfast was not that good and worker didn't refill any food or drink. The ladies at the breakfast area were really rude and yelling at all the guests. The room was ok, the bed and pillows were really nice and comfy. The shower was good but the toilet always had problem flushing.