This hotel is located in a center of the Cape Town and easy driving access to any of the tourist attraction. Lobby receptionist was very nice and polite and professional even it said she was still in training. It was a large room and very comfortable. View of the Table Mountains from the room window was also great. Staff at the breakfast restaurant was all great, very friendly to our 2 and half year old daughter. We would like to visit this hotel again.

Terrible idea

The building is outdated, poorly maintained, and has an unpleasant odor. The staff is rude and unprofessional, collecting a security deposit at check-in and charging for everything they can—guests, water, and overpriced laundry. To refund your deposit, they demand your full credit card details, including the CVV, which feels extremely shady. Avoid staying here.

Room is quite old , no iron facilities in the room.

Best place to stay near the city center

Complicated hotel

Asking deposit at check in but there is no mini bar or restaurant must be paid in advance when ordering. Complicated check in and check out. And then even have to wait for that deposit refund

Good services, but can be better

Overall, a good hotel. However, no water is offered to guests—not even a welcome bottle, which would be appreciated. Additionally, the iron on the 7th floor needs replacement as it damages clothes due to its poor condition.

POOR/TERRIBLE

terrible service, staffs inexperienced, rude, not customer oriented. Given inferior room to that i booked

Nicest hotel I've ever been to! Clean, spacious, and the staff are very friendly and helpful.

Great place to stay near City Center with many walkable dining and entertainment options available

No view . Location could have been better

Staff and amenities were excellent.

The staff were so lovely and efficient. Hotel itself excellent. I would definitely recommend it and if I ever return, I would stay there again.

CENTRAL CBD HOTEL THAT OFFERS GREAT VALUE

This Hotel is great value for what it provides and where it is located. It is very central to everything in the city and major sightseeing - close to shopping and many eateries. The rooms are very clean and spacious and the entire property is well maintained. The staff overall are friendly and helpful especially the in the Breakfast room. The breakfast could be more exciting especially when it comes to pasties

We had a king size suite, pool and courtyard was right outside our door. Everything was clean and tidy, bar and restaurant were excellent. Great location

They are inconsistent in their communications and dealings. Would not recommend to anybody who is very principled and disciplined.

Always amazing staying at The Cape Town Lodge.

Almost too good to be true

This hotel is amazing good value for money! Lovely, spacious room, very comfy huge bed, balcony onto courtyard, good shower, even mini-bar fridge and tea/coffee facility. Nice artwork all over hotel, nice restaurant and bar. All in all can highly recommend for a stay in the city!

Nice Location , Great Product For The Price .

Wonderful!!!! Philippe was of excellent assistance!!!

Great hotel with great staff. Comfortable rooms and in a nice central location. Areas around it aren't the greatest but not a concern if you are taking Uber/etc. Would recommend.

no

The black lady at the front desk is very arrogant and unreasonable all the time, and does not even want to talk to you, and does not look at the customer all the time, which should be the worst service attitude in South Africa. The facilities are very old, the elevator is like sitting on a snail, there are many cockroaches in the room at night, only breakfast is good.

Great bang for your buck. I liked the music entertainment in the supper club area but the restaurant food 2 stars. The breafast buffet needs more food for non meat eaters/vegetarians ie: salads.

The property was great, clean, quiet, had a nice pool and sun tanning area. Excellent restaurant and all staff were very accomodating. I highly recomend.

Great location downtown not far from Breë Street and Long Street - wouldn’t walk around that area near the hotel too late at night though! Easy to get to the waterfront and CTICC too

Great Hotel

Great hotel with very good staff. Excellent location.

The location, professional conduct of staff members.

Booked this hotel two hours before needing to stay the day after Christmas. Check in was super easy. All front desk staff were friendly and helpful - to the point where the manager (I think) tried to hail us a taxi and when that didn't work arranged transportation for us in the hotel van to our restaurant on NYE. Everything was clean, great location to everything. Felt completely safe. Would book again every time

Very clean. Ar con working good. Comfortable bed.

This felt like a much more expensive hotel compared to what I paid for a room!! The room was clean, huge, with great amenities. The staff at breakfast were SO KIND! All of the staff were wonderful. I would absolutely stay here again the next time I'm in Cape Town.

Had a great stay

Good service and staff!

Great location and modern facilities. Too many homeless people in the area for my liking

Perfect stay. Clean, spacious room with a very comfortable bed. Hotel was walking distance to several restaurants and sights. Staff was very friendly. Would recommend!

Everything was amazing.

Beat stay ever

My stay with my partner was amazing, service was the best.. Breakfast was super good.

Cape Town Lodge and Hotel is highly recommended!!! Excellent service, very clean, ambiance is great, and convenient to shopping, rides, and walking distance to tourist sites. Their sit down restaurant, The Famous Butchers Grill is superb😋 And to top it all, very reasonable accommodation.

I have stayed in a lot of hotels around the world and I would say this is on top of my list in the last couple of years for various reasons. It is really cheap vs what you'll get - I was upgraded to a room, free buffet breakfast with a lot of options and food options change everyday as well. Room is well cleaned up everyday. Great view of table mountain - I wake up and sleep looking at this wonderful creation. This is not something to do with the hotel but for some reason, whenever I buy something from shops around, I get followed by beggars - felt unsafe for that reason. You can also hear some noise from outside - as it's pretty close to bars - but I wasn't bothered as I was super tired everyday because of sightseeing and other activities.

Nice hotel with good service

Overhaul very good , friendly staff , very clean but room in-house products expensive Butchers grill also excellent

Business travel in the city centre

Good value for money. Its a nicely located hotel, with good sized rooms. Just wish there were more modern power points available in the rooms with USB ports, especially near the bed.

Great Value. Highly Recommended!

Great hotel Superd value. Stayed 7 nights. Great location in city centre. Easy access to many restaurants, shops & attractions! Even has a liquor store and laundry shop adjacent to hotel! Although located opposite BoKaap, we felt safe in the surrounding area. Condition was superd. Nice clean rooms & toilets. Full bar in fridge. Outstanding house keeping! Although parking was R100 per day, it was well worth it. Bright and safe secure parking with many attendants. Breakfast was 5 star! Good quality and variety! And it’s free with the rooms! Read many positive reviews about this Hotel before booking!!!!! And they’re all true. Very good. Highly recommended for your stay in Cape Town.

Clean with very comfortable beds.

Home from home comfort

Generally my stay in the hotel was comfortable Bongani who check me was pleasant and efficient Its a home from home Only they charge for parking and no free drinking water But will definitely come and stay here again Farouk moola

Central location, friendly staff, close proximity to V and A, table mountain, camps bay. Very affordable and great value for money.

Convenient place to stay at

We were pleased with the Cape Town lodge in both location and the hotel itself. The breakfast was great and the room was cleaned daily and is a great size.

Decent staff; well appointed rooms; affordable. In short, value for money hotel.

We had a wonderful stay in the king bed suite! Spacious suite, very comfortable bed, great views from the balcony, good breakfast and very friendly staff! Also, the hotel is in a super area for walking to sites and restaurants. We would highly recommend!

Receptionist staff have an attitude

Great stay

Friendly staff. Neat and comfortable

Amaziing had everything one could wish for Easy to ger to by car. Parking in building. Valet service prompt on arrival an departure. Roons a dream with great view of tabke mountain and cable car all facilities. Great air conditioning, wifi , decent sized bar fridge. Barhroom spacious with large bath to relax in and shower wifi tv air conditioning ..

Good location

Good location near Bo-Kapp. A bit noisy in the evening because of on-site restaurant.

front desk needs alot more training.

Not Good ☹️

From arrival to departure no positive feedback. Bed very uncomfortable, noisy aircon , sink that did not empty for 10 minutes . Phone broke, tv remote broke , keys fail to open door on day 2 .... Management made no contact despite informing them on arrival.

EXCELLENT SERVICE

All we can say is WOW... We were in Room 917. Wat an amazing room. All thanks to Lucille and Adele... Excellent service. Thanks..

When I arrive since I was going there for the first time and arrived ĺate at night. They waited until I was by the door with my luggage which was heavy climbing the stairs to tell me that they use the parking lot entrance. Upon checking in no one bothered to inform me that they're busy with renovation. Before 08:00 in the morning was woken up by massive sound. When I called their reception to inform her that there's a disturbing sound that is extremely loud. She said she will check then get back to me, which she never did until I checked out. Still no one bothered to apologize or inform me of what was happening. Their breakfast is not appetizing. Whe going to the 9th floor rooms there's a door for security reasons which I understand, which they failed to mention to give instructions on what I needed to do to access the rooms.The outside area is not clean just neat. The shower had moulds which is a high source of fungal infection. The only persons that I had a pleasure interacting with is the butler and the other guy which I don't know his name or job title, but I think is part of the overal supervisor or maintenance personnel.

Bo Kaap get away

Our stay was amazing, absolutely loved the size of the rooms. The only disappointing factor was that there was not much choice of tv/audio channels. Staff are all friendly and extremely helpful. thank you for making our stay even more amazing.

The staff is nice and kind, but it is kind of creepy inside because the walls to the room is painted in all black making it so dark. The room though, is nice and has enough space. I don't feel safe walking around outside of the hotel.

Very good

I was happy with the room

Do not recommend.

Staff knocks on your door no less than six times per day. They try to nickel and dime you any opportunity they get.

Finishing school

No manners by manager. very racist. Dont know how to address customers. Rude and abrupt. Didnt clean the room.

Hospitality at it's best

Always great, staff are superb

Excellent experience

Amazing hotel

Super

It was amazing, the staff was friendly and went an extra mile to assist

CAPE TOWN LODGE BEAUTIFUL STAY

FANTASTIC HOTEL, STAFF & LOCATION. WILL DEFINITELY STAY AGAIN.

Magical cape town.

What a beautiful hotel will definitely recommend to family and friends to stay there you are central to everything, 5 stars.

Excellent all round. Helpful staff really tried

Great location, comfortable, great breakfast. They should change the music in the dining room, and the key card demagnetizes too easily. Also, the blinds in my room broke on the last day.

Great stay

Only stayed one night but everything was great. Was luckily upgraded to a loft apartment which was nice. Staff friendly and helpful.

Staff is very attentive and friendly! They helped me with everything I needed. Hotel is in very convenient location you can access anything you need from spa, atm, beach, long street, all in walking distance and very safe.

Best experience ever.

I would stay here over and over again.

Spacious, neat and clean rooms.

Don’t book

It looks nothing like the pics. It definitely is not a 4star.

Home away from home in Cape stad!

Lovely stay thank you! Cool lady at the reception who explained the COVID procedures well and had great humor. Definitely the right person for first impressions!

Couple trip

It was amazing, to be honest the TV is the only thing that must change

Cape town lodge Accommodation is okay. Tv old. remote did not work . Aircon too noisy . Staff could make an effort to be friendly and helpful . Can put hand sanitisers by the lifts? As many people don't wash hands.

Customers singing your praises!

Well, who on this planet is going to beat the live piano music at breakfast? Nobody! Awesome, awesome, awesome. O yes, and the breakfast was nice too! Loved your hotel, friendly staff and the excellent service! Keep on making us World class!

The hotel is very comfortable and our penthouse room was amazing. Beautiful view, lots of space, super clean. The only issue was some staff a little unhelpful and/or unpleasant for very basic requests (water). But they were quick to correct and overall I’d highly recommend to anyone with a car.

The property is closer to all the festivities of Cape town

Cape Town Lodge Hotel

Nice clean hotel with great facilities. Piano played during breakfast was a lovely touch every morning. Very easy access to Cape Town CBD and other places of interest from there.

The hotel is in a great location, a quick taxi ride to the V&A Waterfront and Table Mountain. The restaurant and bar facilities are fantastic. The WiFi and breakfast was disappointing. Terrible trouble trying to stay on the WiFi, very temperamental which is not helpful when you’re an international tourist. Staff were not particularly helpful when the WiFi broke. The breakfast had a diverse range of food, but was not enjoyable. Rooms were standard.

For a small city hotel Cape Town Lodge exceeded our expectations. Little things like two luggage racks not the usual one. Fantastic staff and service. Pity the small lounge and bar allow smoking after 6pm otherwise it was perfect. Good location. Would definitely recommend

Breakfast needs alot of work. Don't cater for vegetarians at all. And no consistency. Run out of stuff all the time.

ok stay but would not stay here again

Hotel was ok in general but I don’t understand a hotel of this “class” in 2019 where you have to pay extra for your wi-fi. Also the lobby and connected restaurant smelled like smoke all the time. Really disgusting and unpleasant! I wouldn’t wanna stay here again.

Front desk attendants were exceptional. Especially the ex resident of Rio de Janerio. She was very very helpful, friendly and outgoing.. Hats off to the he hotel front desk staff..

NOT TECH SAVVY

The challenge is that the hotel does not provide Wi-fi facilities

Comfortable accommodation

Accommodation was excellent only downfall have to pay an exorbitant amount per day for parking 100 and parking very tight This should be included in the price or the price should be lowered to a reasonable amount

Staff, there was nothing I did not like liked breakfast

Very bad experience

It was really frustrating as they denied to give us WIFI access although it was clearly mentioned that WIFI is free in the reservation confirmation. But when we showed the reservation and mentioned that wifi is in the list they started giving us improper explanation and the attitude also was not professional. We felt they cheated us. In this modern era, how they serve clients without giving internet connection, very strange!!! It seemed they don't care about their customers

Comfortable, caring and friendly staff

Just one coffee and milk per person in a room is definitely not enough.

No WiFi for a 4 star hotel not acceptable. The only small bar there you can smoke in the bar as a non smoker it was awful and the smell disgusting. Phoned for room service at 11.30 pm told it was closed.

Striking and unique interior. Good service and a fantastic location if you want to be in the city center. Overall a fabulous experience and highly recommended.

Cape Town at a great budget

great location loved the room, will definitely book again but with family for a cape town experience

Excellent experience

Excellent hotel. Value for money, however the parking is a issue. Parking on the top floor with no direct access to the hotel reception is a problem

My stay in the Hotel

The hotel was much more than I ever expected thank you so much I would recommend anyone to stay here

No free wifi. Besides that everything else was 10/10

Great room, good location, professional and helpful staff, very good price.

Windows in bedrooms can't open making it difficult for something with breathing difficulties