Great venue, best if you drive

Good attention from employees

Hotel Parking Incident

We have stayed at the Barcelo several times, mainly for the indoor pool, which our children love. The family rooms are decent but a bit small, with two double beds and a large shower but no bath. The breakfast buffet, though adequate, is far from memorable. The restaurant menu fails to meet five-star standards. Themed around "discovery" and "seafarers," it offers a global mix of dishes that lack focus and finesse. Many items are overly greasy or smothered in sauce, leaving much to be desired. Parking in the hotel garage, which cost €15 per night, seemed like a safer choice than the free outdoor option. However, we found our car covered in a thick layer of dust from nearby construction work. The hotel management’s response was disappointing—they apologized but claimed the parking was operated by an external company, leaving them powerless to address the issue. Despite contacting the company, no action was taken. It is unacceptable for a five-star hotel to allow heavy maintenance work in an active parking area, especially without protecting guests' vehicles. Dust particles can damage sensitive car components, leading to costly repairs. The hotel should ensure such work is scheduled during off-hours or when the parking area is empty. By failing to supervise the conditions under which their parking is managed, the hotel demonstrates negligence and disregard for its guests. A premium fee for parking comes with an expectation of care and responsibility, which were sorely lacked.

recommend

Location to Teatro Central and easy to walk to city. Also, Manuel, the waiter is wonderful.

The room need renovation, the wall is dropping water and we reported it without solving it

Excellent hotel in Seville

The hotel has everything you need for an excellent city break. The service is first class. Staff, rooms , food, and facilities are the best. Very close to the river and the theme park. We have stayed on 4 previous occasions,

All

The staff wasn’t helpful. At check in kept us waiting due to answering the phone rather that helping in person clients, they didn’t take the time to explain hotel amenities, concierge in the middle of helping us took a phone call rather than finishing with us. The room was dated, not clean, sofa bed was super uncomfortable, room smelled really bad, window wasn’t sealed properly.

Excellent hotel! Be sure you look for bargains. Expedia prices better than calling the hotel reservations.

The property is not a 5 star hotel at all. It’s a decent hotel, more geared towards business than family travel. It has vast, empty spaces without a single decoration or piece of furniture. It looks really strange and cold. The lobby is a bit better. The rooms are nice and spacious.

Imfracstructure is excellent, however not instructions on how to use the phone to call for service, TV was not working adequately and could not contact main desk, had to walk to the main desk & was informed that will send someone to fix it - never happened. No thermostat to control the AA, extremely cold at night. Breakfast was great and everything else was great. Excellent location, and personal was excellent.

Extremely comfortable bed and delicious breakfast and room service options. Extraordinarily helpful staff. Gorgeous pool and plenty of space to relax next to it.

Staff were great.

Excellent property , especially for people traveling with children. Lots to do at the resort for kids . Very nice restraurants within the property

Older style resort but fully upgraded inside the rooms. Pool was overpopulated but it explains due to the Aug time frame of the year. The rooms were fully upgraded and very stylish. Close location to dining options. Dining and bar avaliable on site as well.

We went for ferias de abril , the hotel had a bus to take you back and forth but that was a slow long process. I found it inconvenient location everything we did required an Uber or taxi the room was not fun it was small and not greatly appointed beds were comfortable and normal sized. Just not a single drawer for storage so you couldn’t stopp ruflingbthru luggage to get your belongings and dressed everyday uff not to mention stumbling over them bc you couldn’t put anything away!

Property is far from the city center nice property quite except there were a lot of kids when we stayed pool was extremely busy with parent's and young children rooms were comfortable beds and pillows were good air conditioning worked very well restaurants and food was good..

Great room and facilities. My only complaint was that that we missed the breakfast that we prepaid for by a few minutes and there was no restaurant that we could buy another breakfast from nor were we refunded. Other than that it was a beautiful stay.

5 star stay

Excellent stay, beautiful hotel amazing service from Maria from guest relations and pedro from poolside bar made our time at the hotel special.will be coming back again

Really enjoyed our stay with our 2yo son. Was very modern and nicely presented, rooms and area around was very clean. With the temperatures being high, we found the pool at the hotel super useful as son enjoyed it very much late afternoon/evenings. Few points of note to consider. Apparently all rooms are shower only apart from one floor in one of the 3 buildings which cointains bathtubs. Having a child, we needed a bathtub. Originally we were given a really nice room on a quiet premium side building with really nice views but had to change it because there was no bath tub. This made us change to a 1st floor room with restricted views. Although the rooms are ‘soundproof’ it was noisy as hell as the restuarants are situated downstairs on this building. We had breakfast included. The breakfast buffet was great with lots of options but we found it difficult eatinf in the evening as this restuarant is only open for breakfast only. Would have been nice having it open as half board options especially with a child. We had to uber eats food to us on few occasions as the location is away from the city hussle and bustle. We were already restricted of food choices being a muslim family. The pool was great, my son enjoyed it. There is a seperate pool connected to a indoor one but for adults only. Would have been nice if they allowed children for the indoor too as at times it was really to hot for him to be outside. Overall good stay apart from few of those downpoints worth considering.

Perfect will definitely stay again

Amazing place friendly and helpful staff. The extra thank you for staying touches were great. It was a lovely place that you would not expect in the city of Seville perfect for families and space for adults only. We will come again definitely. The online pictures don’t do it justice when we arrived it was better.

Clean and spacious rooms and a nice pool, but poor quality food and service at the restaurants. Three out of four plates came out cold, nobody took away any of our empty plates, and it took about 20 minutes to get the bill.

Festival Noise Bad Timing For Our Visit

We love staying at this hotel but unfortunately on our stay there was a music festival near by and produced a great deal of noise. Not the hotels fault but then unfortunately for us people that went to the festival came back at around 4am and was talking very loudly for 2 to 3 hours by our room. Hence no sleep. We called down to reception but on check out we saw the manager Anna who knew us from our previous visits. We was happy with her response so looking forward to coming back . Regards Peter

Beautiful hotel, great facilities

A beautiful hotel with a really large and comfortable room. The only problem was that we twice requested for the sofa bed to be made up for our use, but unfortunately this didn’t happen so we had to make up the extra bed ourselves.

It was good except the coffee machine didn’t work.

Very very nice hotel

Great Hotel. We love walking. So each day we walked about 2 miles to city enter of Seville.

Amazing hidden oasis!!

Came

Good hotel

The hotel was really good. The layout and size of the room was excellent. The hotel was also larger and nicer than we expecting. The only minor niggle was that on a couple of nights it rained and we could hear the rain running through the guttering in the walls which woke us up.

excellent stapp, nice, clean and great location

Amazing property. Just a bit far from the center of town

Beautiful property with lots of onsite amenities

Big hotel nice room parking not good huge land and to small area to guest park

Good for families

A nice hotel away from the city and easily accessible by taxi or C1/C2 bus. Rooms were clean, spacious and comfortable beds. Ideal for families. Indoor heated pool is available year round. Breakfast was also amazing. Only couple of suggestions I had for the hotel is to offer bottled water daily or even better a water fountain considering their eco friendly efforts.

Lovely hotel. A little out of the way but nice and peaceful.

Apart from the checking experience it was all very good. The lady at the check in put us off.

Great modern hotel on the fringe of the city

Great hotel choice for Sevilla. A huge and modern hotel that's a bit on the fringe of the city but still only a flat 30 mins walk. The immediate area is somewhat grim but its safe and quiet. Staff were super friendly and professional and the room was clean ,spacious and very comfortable. The pool is lovely and as the hotel was quiet ,we had it virtually to ourselves. I would imagine its pretty rammed during busier times as the hotel is so big.

Great modern hotel with nice facilities

Smart, clean and modern 5 star hotel. Its on the fringes of the city however still a pretty easy level walk into the centre. Staff were very friendly and professional and luckily the hotel was nice and quiet during our stay which meant we had the pool to ourselves.

Excellent breakfast, the parking option was not clear I understood (during the booking) it was included, but the parking was inside and paying ( very expensive).

Great hotel with friendly staff

It was an amazing experience in the hotel with clean rooms and friendly staff.. it’s a short taxi ride to all tourist spots but not walkable.. don’t get the bus tour they try to sell in the guest experience

Staff were exceptional

We like this resort hotel because it’s spacious room and very nice environment and staffs.

We enjoyed our stay here - although it was a much larger facility than we have been staying at for most of our holiday. It was a bit of a walk to the old town and the major sights of Seville - but the we appreciated the exercise. There were always lots of cabs available for those who wanted quicker access to the old town. We enjoyed the pool area - it was a nice relaxing space to spend the early evening after touring the town during the day - and it was open until 10pm

Only first day had free bottle water. No convenient stor on property and vending machine only took coins. Far distance walking to any commercial area. Otherwise it’s a great facility and excellent staff. Bartenders are super nice and hardworking

Super Super Hotel

This hotel is not in the center but Taxi and bus service is readily available . The rooms are spacious and the staff are amazing. Swimming pools are superb and even in October the outside pool was warm. Special mention for the bar manager Alejandro super service and the outside bar is beautiful and new addition.

Ok

Amazing hotel! Loved our 3 night stay at this hotel. Service was exceptional throughout our stay. The room was really big and the breakfast buffet is extensive and delicious. The pool area was very relaxing. The hotel is big, quiet and has an amazing bar and 2 restaurants. There is a taxi stand just outside the hotel which is great if you are heading to the town area. Its great if you need parking, as they have an underground parking. Even got a birthday treat from the hotel, scrumptious brownie sent to our room!

Excellent Stay

Excellent stay and great team.

Great pool and safe for teenagers.

Smoker in other room bug us And we were smelling smoke 24hours .managers didn’t do anything Just saying we are trying find smoker as the rooms are for non smokers.I couldn’t believe If this hotel were 5 star hotel.

Great place to stay. And is very beautiful inside. It was a pleasant surprise.

Hotel personnel is exceptional 👏👏👏

Good Property, poor front desk service! Good breakfast!

Bed bugs

I hade bed bugs in my room me my wife and kids all woke up with bites when to the reception to advise them to change room they made it out like I was making it up showed the. The photos of the bites but they didn’t care

The hotel has good facilities in a great location. The hotel was very good for young children.

It’s worth the money paid, excellent stay

Great Hotel and Service Superb

This is the best hotel we have stayed in Seville. We have been coming for 15 years or more. Rooms spacious ,swimming pools fantastic . The beds are huge and very comfortable. Bathroom larger than normal. Staff are amazing and very helpful for clients .

Mostly staff very warm and welcoming. Great breakfast and spacious rooms. The outdoor area with pools and bar was great although gets incredibly busy at the weekend. Parking expensive and view over large funfair carpark not delightful. Ice machines would be a bonus.

Great hotel, clean, comfy and family friendly

The hotel room was beautifully decorated, everything was new and spanking clean. The pool was fun and all the staff very friendly.

Amazing hotel all round!

Great hotel and friendly staff

All the family loved this hotel. Yes, it's out of town but the bus services are excellent. Staff are great, very attentive. Spacious rooms and hotel. Excellent breakfast selection. Thanks to all the team

We stayed for 4 night at the hotel. I would highly recommend. Very nice people, clean room and good swimming pool. Also I am gluten intolerant and at the breakfast they had gluten free baguette which was really nice and I also got few biscuits chocolate muffin ( just you need to ask one of the waiters or chefs) . I was very satisfied so as my husband.

Excellent location, superb service and fair price.

Good place to stay

It is excellent hotel, not far from the center of the city - few Euros on taxi - with great facilities. Room was extremely good: spacious, comfortable, with all modern gadgets. The only drawback was absence of the restaurant for dinner - on cafe with a poor choices was available.

The pool area was beautiful, our family loved it here!

Spacious hotel but feels quite empty. Could do with a mini supermarket. Also improvement needed on their room service menu. Could do with more dining options.

Some comments

have stayed at several Barcelo facilities and wanted to compliment you on the reception staff and especially the Assistant Manger who greeted us at the the time of checkin. I was disappointed at checkout the female clerk was rude, not very helpful, impatient, and made me feel like I was bothering her. She seemed very annoyed when I asked to have our vehicle puled up and some help with our luggage since I am disabled and have trouble with lifting. Other that that I really enjoy staying at Barcelo facilities, but this last check out experience left a lasting memory.

Ligging en parkeren zeer goed. Makkelijk aan te lopen naar het centrum en anders voor 7 euro een taxi. Grote kamer en badkamer, Erg schoon, vriendelijk personeel.

Hotel was beautiful & had great facilities & quite near the city centre,

Amazing Stay

One of the best hotel stays ever the service was amazing. The room is spacious and had all the amenities. Every member of staff I interacted with was friendly and courteous. The breakfast buffet was huge. The only thing that I might say is that it’s a little bit out of the way, but really, it’s worth the stay.

Pretty spectacular hotel.

Belkis

Amazing service and everything was as expected and more! The staff was amazing and Thank you Silvia for making our experience even better !!

Lovey hotel. Great for families. Nice swimming pool with indoor and outdoor sections and great morning breakfast. Very spacious hotel. It is massive and you won’t feel crowded at all. The hotel is a distance away from the tourist areas of the Cathedral, Santa Cruz and Alcázar so you have to take a taxi. We used Uber a lot and it was very cheap. A one way trip for family of 4 to the centre no more than 7 euros so we used it a lot. Would stay again.

Great hotel , awesome swimming pool , delicious breakfast spread

The building was certainly unique. Very spacious rooms and common areas. And the breakfast buffet was amazing! I appreciated the robe and slippers, and we had a lovely dinner at the on-site restaurant.

Great location for the sports center

Nice place amazing food

5 star but missing bellboy.

Positives: Great breakfast options, excellent pool area (indoor & outdoor), friendly staff, clean building interiors and room, comfy bed and spacious bathroom. Negatives: Sauna not being available was a slight letdown. Better use of vast interior space could have made the buildings livelier; for example, introducing a games room with e.g. pool or table tennis tables.

Modern hotel with great pools

Great pools. Friendly service. Nice comfortable room. Good Spanish food.

Great

It was a good stay , amazing and confortable

I loved everything about the hotel, the staff were super friendly as well. The only inconvenience was having to walk a significant distance or take bus to the city centre, but as for the hotel itself, everything brilliant.

Comfortable hotel. Good quality breakfast but a bit pricey for family of four. Air con in room struggled with the heat in Seville. Not walkable to anuthing

Luxus experience

Amazing and family friendly hotel. Professional staffs and excellent service.

Very good amenities. Nice staff.

Lovely hotel - spotlessly clean, amazing breakfast, great pool with plenty of space. Would stay here again without hesitation. Only downside is the distance from the centre, but this is walkable in just over half an hour or you can get a taxi right outside for 7 euros.

Very fancy hotel. 5-star status deserved.

Clean, comfortable with lots of great facilities.

Very pleasant and comfortable stay

Very pleasant stay ! The hotel is well located, it offers many amenities such as pools, restaurants and bars. The room was very spacious and the lighting was pretty cool. Beds and pillows are really comfortable. We loved it, all good !

Disappointing

Was really disappointing for a supposedly 5 star hotel. No room service. Pool bar closed No free water in rooms. £350 a night no breakfast.

Excellent hotel! Rooms are beautiful!! Service is great, indoor pool amazing. It was my sister’s birthday and the hotel gave her a surprise champagne and brownies! It was amazing!!!

Brilliant 4 night stay everything excellent. Only fault rather a long way from the centre .

Beautiful hotel.

Very nice rooms and facilities. The restaurants in the hotel had great food and wonderful service.

Great Hotel

Lovely Hotel - next to Isla Magica, near the hop-on hop-off bus stop. decent sized rooms> only downside was that parking cost EUR 16 per day. so instead i parked in the street for free

Family foucsed hotel

Confortable stay with very helpful staff Although 5 star not luxurious hotel Didn’t have connecting room at the moment Charged me 3.10€ for a small cup of coffee cos I didn’t book breakfast. Although next day gave me complementary flask of milk. Great Gym and pool. Parking is not free but parking outside hotel zone is. Not in city centre have to drive. Concierge was nice and informative but not sure was the best advice

Parfait

Very disappointed stay

Hotel is tired. Rooms scuffed paint Curtains had stains on them No tea and coffee machine No water Soaps not even full in bathrooms, and when requested bottles just thrown in a bag in bathroom, not put in dispensers. Vegetarian food at breakfast very limited. Any complaints made to the customer experience manager Lidia, brushed aside. No longer a 5 star hotel, more like 3.5 or 4 at a push.