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02 May 2025
Friday
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03 May 2025
Saturday
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2 Adults - 0 Child
1 room
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Hotel Description

With a stay at Azura Tulum in Tulum (Tulum City Center), you'll be within a 5-minute drive of Tulum National Park and Gran Cenote. This aparthotel is 2.3 mi (3.7 km) from Tulum Mayan Ruins and 3.8 mi (6.1 km) from Tulum Beach. Make yourself at home in one of the 6 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Your bed comes with premium bedding, and all rooms are furnished with queen sofa beds. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Conveniences include laptop-compatible safes and microwaves, and housekeeping is provided daily. Featured amenities include express check-in, express check-out, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Hotel policies

No rollaway/extra beds available

No elevators

Professional property host/manager

Pets not allowed

Service animals not allowed

Check-in from: 3:00 PM
Check-in by: 7:00 PM
Minimum check-in age: 18
Check-out by: 12:00 PM

Important information

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200.00 per stay

We have included all charges provided to us by the property.

You need to know
  • No pets and no service animals are allowed at this property.
Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 9 AM - 7 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Guests should notify this property in advance of their anticipated arrival time.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has indicated there is a smoke detector on the property
  • Safety features at this property include a fire extinguisher and a security system
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Minimal age
18
Spoken Language

English

Spanish

Amenities

Most Popular

Free WiFi

Parking available

Airport transfers

Dining services

Concierge

Spa

Beach services

Smoking areas

Childcare

Banquet facilities

Other

Concierge services

Airport transportation (surcharge)

Barbecue grill(s)

Children's pool

Safe-deposit box at front desk

Spa services on site

Multilingual staff

Front desk (limited hours)

Express check-out

Wedding services

Express check-in

Designated smoking areas

Grocery/convenience store

Free reception

Free self parking

Rooftop terrace

Pool sun loungers

Beach towels

Uncovered parking

Secured parking

Wheelchair accessible – no

Upper floors accessible by stairs only

Hotel reviews

9.8
Exceptional47 Verified Reviews
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Cleanliness10/10
Service9.8/10
Comfort9.6/10
Condition9.6/10
Neighborhood8.8/10
Amenities9.6/10
10/10
Exceptional
Verified traveler, 08 Jan 2025
hotel-logo-v2.pngTraveller

Good place and people

Spacious rooms with great amenities and within easy walks of all the stores and restaurants I wanted to visit. It's far enough away from the main street that it's relatively quiet. My room had a full kitchen and they made sure I always had plenty of drinking water.

10/10
Exceptional
allison, 15 Feb 2023
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We are repeat visitors and always have a great experience! The rooftop is lovely for relaxing and they will go out of their way to meet your needs!

10/10
Exceptional
Jason, 24 Dec 2021
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Great

Great place. The only thing is sometimes during late hours there is no front desk, but you will have a key to enter. The location is pretty good. Hot water, no problems with toilet.

10/10
Exceptional
Verified traveler, 12 Feb 2020
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Rooftop deck was beautiful. Great view of the town.

10/10
Exceptional
Fairouz, 20 May 2019
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5 star service

Smooth check in. They let us access the room before 3pm. Friendly staff, helpful and professional. The place was immaculate and bright. Did not manage to get the TV to work

10/10
Exceptional
Verified traveler, 11 Mar 2019
expedia-logo-v2.pngTraveller

Excellent customer service provided by the hotel staff. Super helpful as well. The amenities are great, you have everything you need at your disposal. Absolute great experience! Would recommend 10/10

8/10
Excellent
Verified traveler, 29 Oct 2018
hotel-logo-v2.pngTraveller

Great space in a great location.

A refreshing and nicely styled place to stay in Tulum. The rooftop is a great space to lounge around and enjoy the sunset. Overall a good location easily walkable to everything. The complimentary breakfast basket is a great touch, and the staff were all easy going and helpful.

10/10
Exceptional
Verified traveler, 12 Jul 2018
expedia-logo-v2.pngTraveller

Great location in downtown Tulum, walking distance to most of the dive shops and a quick shuttle to the beach. Terrific service and staff, highly recommend.

10/10
Exceptional
Joane, 06 Apr 2018
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Perfect!

The suite was very large with two master bedrooms. It is very recent, everything is modern and in good condition. The service is very personalized and friendly. The location is perfect, Just one block away from all shpos and restaurants. I highly recommend the hotel. We had a very pleasant stay.

8/10
Excellent
Verified traveler, 04 Jan 2018
expedia-logo-v2.pngTraveller

Sabine was an amazing member of the staff with nothing too much trouble and we were sorry that we left very early and not able to say goodbye to her and to thank her more for all her help. Sabine THANK YOU!!!

10/10
Exceptional
Verified traveler, 26 Jun 2017
expedia-logo-v2.pngTraveller

Best hotel in Tulum town by far!!!

Amazingly comfortable, quiet and well equipped boutique hotel in central Tulum town. Walking distance to everything in town and a short ride to the beaches, ruins and many cenotes. The rooms feature everything you will need to comfortably enjoy your stay and the rooftop sitting pools are the perfect place to cool down and enjoy a drink after a hot day. Definitely recommend!

10/10
Exceptional
Asha, 15 May 2017
expedia-logo-v2.pngTraveller

Lovely stay two blocks from Tulum center!

Loved loved loved this hotel. I actually booked last minute after having some trouble with my other accommodation (it did not have a/c) and was pleasantly surprised with how accommodating the ladies at the front desk were for me! I was very impressed with the room itself. Clean, comfortable bed, hot water, fully equipped kitchen, good wifi and cute little rooftop! I didn't use the tv at all since I was out and about but they did have Netflix available. It was so nice to come back to this cute hotel and spacious cool room after a long day in the sun. Also there are so many yummy restaurants nearby and I felt very safe as a female traveling solo! I highly recommend it and will be back:)

10/10
Exceptional
HONG, 13 Mar 2017
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Nice and highly recommend

The room is so nice, the best place of this trip, even better than Marriot. It is clean and felt like home, quiet, easy access. They provide clean water for both drinking and teeth-brushing, snacks, coffee, fresh flower, and all the stuffs you need in the kitchen, and the lovely customized tips for guests. We should stay here for at least one week! The wifi is fast speed and the rooms are bright. People there are very nice and helpful. We did not add photos, but the photo in the website is true and as beautiful as the real ones.

10/10
Exceptional
Verified traveler, 02 Mar 2017
expedia-logo-v2.pngTraveller

New hotel; a short walk to downtown

Everything is bright and clean. Staff very friendly and helpful in planning activities, calling taxis and making restaurant reservations. We had a full kitchen, living room and bedroom. Nice shower. Complimentary Coronas in the refrigerator after a long day of traveling brightwas a very nice touch! There is some local street noise-- vendors hawking their goods via bicycle and honking a little horn to get people to come out of their homes. Gentrification is in process. Across the street from this boutique hotel are cinder block houses with tin roofs. The neighborhood felt very safe, as long as you have some street smarts and stay on the main roads, there are always people about.

10/10
Exceptional
Christina, 29 Jan 2017
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Safe and comfortable, especially for solo female

Absolutely loved my stay at this hotel. As a female solo traveler, who speaks minimal Spanish, and who visited Tulum for the first time, I found the location convenient, the property incredibly secure and comfortable, and the staff amazingly warm and helpful. They were great in helping me arrange transportation and activities, and even helped translate with a couple of cab drivers. Overall a fantastic experience!

10/10
Exceptional
Monzerrat, 02 Sep 2016
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The hotel is excellent. Everything is new, the kitchen is fully equipped, you feel right at home. The staff is very friendly and welcome you with a goodie bag and explain the neighborhood. The AC works great, the TV has free netflix, there's free wi-fi. The rooftop is nice, you can't swim in the pools, but they are nice. The location is great, I walked to the restaurants and bars at night. The beach is about 15 minutes away by car, you can also rent a bike to get there. Great experience at this hotel. Fully recommend.

10/10
Exceptional
Peter, 27 Aug 2016
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Comfortable clean apparment.

Was a beautiful appartment. Staff were extremely friendly an helpful.

10/10
Exceptional
Roxana, 17 Aug 2016
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The staff provide perfect information and help.

Coloting moderm and beautiful apartment. Friendly staff close to everiyhing.

10/10
Exceptional
Valerie, 03 Jul 2016
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Modern, clean, new, kitchenettes, great staff!

This hotel is in town near everything. Rent bikes, or scooters to get to the Cenotes and the beaches. Visit Del Asadero restaurant around the corner for amazing Mexican food with big portions at great prices!

10/10
Exceptional
Verified traveler, 01 Jun 2016
hotel-logo-v2.pngTraveller

Wonderful stay, would visit again

Had a wonderful stay at Azura, the apartments are modern, clean and comfortable with extra touches like complimentary wifi, netflix, snacks and drinks to make anyone feel at home. The rooftop terrace with paddling pools was also a nice area to relax in, although the 'pools' could do with being a little deeper to actually be able to sit in. The area was convenient with several decent cafes/restaurants nearby and was close to downtown Tulum. Would definitely stay here again!

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