We arrived and the room that was reserved was not available. We were offered another room that would not be available for about another hour. We agreed to wait and stated we would return in an hour and a half. We returned to find out that the promised room was not available and were given another room. On the second day we were offered the promised room. This room did not seem to have the bathroom completed. The issue at times was not all the bathroom supplies were provided. The air conditioner unit in last room did not cool the room as well. The positive was the breakfast buffet was very good and the staff in the dining area were excellent. Very accommodating and attentive. The location of the hotel is very convenient as it provides so many businesses within walking distance. Giving an average rating as the room was clean, but needs to be completed properly and all bathroom supplies be provided. Also great breakfast buffet.

The people who work there are very polite and if you need help they are glad to help. Wasn’t happy in the building , for the repairs they doing a lot of noise also the need to work on the cleaning of the rooms.

No elevator

I was very disappointed with this hotel. Staff is not welcoming at all. Cleanliness was not great either ! There was so many live bugs and scorpions everywhere on beds restroom and everything. My husband made the hotel aware of this and they were careless so we just had to go. The same day we arrived we checked out. I can’t say one good thing about the hotel. The only thing that was nice is the area where it’s located because it’s in the center of a lot of good restaurants and many things to do. Also when we checked out hotel said they will refund and that was a lie because they didn’t want to make a refund. Overall I know scorpion bites aren’t deadly but it’s very unpleasant and I am pregnant and have two kids and I wasn’t going to put anyone in my family through that unpleasant experience. Beware !

Older hotel in need of upgrading. Noisy at night

where we stayed was not like the picture. It is on a very noisy street near the Zocalo I would only stay there agin if I could get a room near the back.

Barren room

Loved the location, right in the heart of La Crucecita, close to lots of great shops and restaurants!

El lugar es céntrico, a 5 minutos de la playa Chahué y Santa Cruz. El hotel está cerca de tiendas para ir de compras, no necesitas de un auto si te hospedas aquí. El lugar es muy limpio y precioso. Lo recomiendo totalmente.

i really like the location and how clean the rooms are.

It is an old facility that needs some upkeep, however for the price it is a pretty good deal, showers where a bit lacking but overall the rest was ok

There aren't any lounge chairs by the pool anymore, so it's difficult to relax and/or sunbathe. Also, they don't provide towels for the beach only the pool, because they said the sand ruins the washing machine. Also, be prepared for a lot of noise from the zocalo in front, even in the middle of the week.

Location, location, location

The hotel has a great concept. However, it's all in the details. The hotel is located directly across the town square. I stayed in a 2 bdrm suite. The pool is large and clean. The bathroom issue I ran into was the shower in both bathrooms had no pressure, the towels were dingy, frayed and stained, no hand towels, the ceiling had mold, the shower curtain was ripped and stained. The maids would come in exchange your towels and do your bed. They would sweep or mop. Our feet were so gross, we had to wear our flip flops inside. The windows are paper thin and don't seem secure. Like I said it's all in the details. They need better handicap access to the suites. The hotel staff was not helpful.

GOOD STAFF GREAT BREAKFAST ;}

GREAT STAFF! GOOD FOOD...ROOMS OKAY AC WAS WORKING GOOD

A bit noisy due to the park but great location .

Perfect and convenient. The ocean was far but same as all the hotels around

Overall was good except for a/c didn't work well at night.

Great value for the money

Friendly staff, colorful architectural touches, nice pool, quiet

Perfect location

A couple of nights in downtown Huatulco. Lots to do and see, and a really nice 15 min walk to the Marina and beach. I love this Hotel, its simple and clean and right on the square.

Bathroom terrible

Staff were helpful but the hotel rooms need updating. Very close to town activities

Mexican style hotel

Mexican style hotel in centre of town. Very convenient to great restaurants, the Mercado, and lots of shops. Staff does not speak English but we still managed to communicate. Rooms were clean and bed was comfy. No in-room safe as advertised and pool is only waist deep. We did enjoy our stay nonetheless.

Centre of town.

The staff were outstanding. They solved problems, were gracious and helpful.

Old hotel, they do what they can

My room was spacious. Looks like the building has seen better days. The staff is not the most helpful. The hotel needs work. The maid told they were just about to start renovating. A few things were not working but they really did their best to fix them. The cafe on the street was too hot but also very nice with great service. Excellent location right on the plaza.

Ok, not great, not terrible

If you're looking for a centrally located, affordable place to stay, this is your spot. If you're looking for a hotel with comfort, keep looking. Our first night, we stayed on the first floor and the AC was slow, but manageable via our own thermostat. Given the heat outside, this was important. The bed was super comfortable, though the pillows were not. The second night we stayed on the second floor. NO BUENO. again, if you're looking for a place to store your stuff for the night that's centrally located and close enough to the bus terminal and tourist experiences, it's a great spot. If you're looking for a great nights rest, look further. The pluses: right in the Zocalo; hotel front desk staff friendly; tourist experiences accessible; a quick ride to the bus terminal ($25 pesos). Cons: A/C not well functioning, and super slow on floor 2 (200s), beds on second floor not comfortable (unlike on first floor), no elevator, inconsistent WiFi.

Mile and a half from the beach, so be prepared.

Further from the beach than you would expect, but not to bad (expect a 30 min walk). Free wifi, showers are big and comfortable. AC is definitely nice after a day on the beach, and all the mexican soaps you want on tv after! Staff don't speak english, but were as nice as can be. Right on the downtown for la Crucacita. Definitely worth it, specially compared to all the other places we stayed in the Oaxacan state.

One night in La Crucecita.

Stayed one night after a week on the beach at Zipolite. Friendly reception in an airy courtyard. The building has the feeling that it's been there years, although La Crucecita was only completed in the 80's. Nice to relax at the pool on a hot afternoon.

Reasonable hotel in town with swimming pool.

Excelente tamaño, ubicación y servicios !

El hotel es muy limpio y recomendable al 100%

El hotel es viejito las habitaciones son pequeñas sin agua caliente, sin embargo están haciendo remodelación esperando quede bien, el personal en especial recepcionistas matutino y vespertino son pésimas, no apoyan en nada , mal encaradas con pésima actitud servicial que resta puntos al hotel, personal de limpieza dejan la basura de la habitación, y solo tienden camas.

Estuvo bien, pudo estar mejor, falta mantenimientos a las instalaciones

El problema que solo tienen unas persona en recepción para atender a todo pedí dos toallas más y me dijeron que hasta que terminara de registrar a todo los que llegaron dieron más de 2 horas y no fue posible mi petición

Buen precio, buen servicio

Muy bien

Buen servicio y buena ubicacion

Bueno el hotel

La recepcionista fue muy amable la señorita que atiende en las mañanas excelente . Pero el chico que atiende en las tardes y noche no es nada amable ni siquiera saluda .

Excelente ubicación

Me encanta su ubicación muy céntrica,el personal muy amable nos consintieron todo el tiempo ,horarios muy respetables ,muy bien la organización en la alberca para que no hubiera tanta gente .Ami en lo personal me encanta azul es la segunda vez que me hospedado ahí

El tamaño de la habitación es bueno pero ya la regadera está muy desgastada, en general es un buen lugar para dormir, peroooo justo enfrente hay un antro con música bastante fuerte hasta las 3am! Si te gusta bailar la ubicación te encantará, si no sufrirás un poco para dormír!

Hotel no sabe de sus convenios

Llegamos y nos dijeron que no conocen la aplicación y que no tenían reservación. Y que tenían el hotel llenó y groseramente nos pidieron que nos fuéramos.....

Mala, falta de servicios en la habitación, tales como iluminación, klinex, plancha, etc... En general a excepción del personal, mala.

Estancia 3 días

Hotel muy bien ubicado en el mero centro de Huatulco, personal muy amable y lo único que cambiaría serían las cortinas, chedrahui te queda a 10 min caminando, el único inconveniente es que está un poco retirada la playa Santa Cruz y te tienes que ir en taxi y te cobra treinta pesos.

economico ycon excelente hubicacion

En general es un hotel con todas las comodidades muy centrico, a un lado de la Iglesia de la crucecita, frente al quiosco, al otro lado del mercado local y a 3 cuadras de la estacion de autobuses. Mi unica observacion en contra es el servicio de internet que solo pude utlizar mi ultima noche y cuando trate de obtener ayuda del personal solo me dijo que por la cantidad de gente en el hotel el Wifi no era suficiente para todos, creo que si lo promocionas como un servicio mas en tu establecimiento debes de asegurarte siempre funcione PARA TODOS, sin importar la cantidad de gente que esten hospedados al mismo tiempo.

Hotel centrico

Muy buena ubicación, cerca del mercado, iglesia y tiendas

Buena ubicación

Excelente ubicación , costo accesible por noche (disminuye entre semana) así gastas en otras diversiones y comida, solo sugiero construir rampas para ingresar con maletas de ruedas en los pisos superiores , pues fue incomodo cargar y control remoto para el aire acondicionado.

Hospedaje agradable y económico en Huatulco.

Buen hotel y sobre todo en el corazón del centro de Huatulco. Agradable su atención. Vale la pena hospedarse. Se respira tranquilidad. Excepto sus cortinas que te hacen por la luz del sol levantarte más temprano. Todo bien.

¡Cuidado al reservar en este hotel!

Hice mi reservacion con mucho tiempo de anticipacion, tiempo después llame para confirmar la fecha me dijeron que aun no tenían las reservaciones con ellos pero no existía ningún problema, llame el dia del check in por la mañana, me dijeron que seguían sin tener mi reservacion pero que llevara mi hoja impresa, al llegar al hotel dijeron que no tenian ese tipo de habitacion, la persona que se encontraba en recepcion tomó una postura en la que no le daba importancia a la situacion.

Hotel de Emergencia

Fue de emergencia cancelaron nuestro vuelo y queríamos quedarnos cerca del centro para cualquier eventualidad, se le metia el agua a la habitación, no nos dejaron toallas y tuve que pedirlas, nos salvo de la emergencia pero no es un bonito hotel

la ubicacion lo vale

el hotel ya es viejo y no es barato por lo que ofrece, pero su ubicacion es inmejorable

excelente servicio

muy confortable

Hotel céntrico todo queda cerca

A favor: El hotel se encuentra en el centro, en un lugar muy bien ubicado, sus instalaciones son muy amplias, las habitaciones están extremadamente limpias (sábanas, almohadas, cobijas, piso, baños) es algo que en ningún otro hotel había visto, y el aire acondicionado enfría súper rápido. Las personas que nos atendieron fueron siempre muy amables, y siempre buscaron brindarnos el mejor servicio, la alberca es grande, pero no es profunda y tiene chapoteadero. Viajé con una persona que no podía subir escaleras y la rampa que mencionan está un poco lejos de la habitación que me tocó, pero al menos no subió escaleras, en todo momento tuvimos agua caliente. En contra: Hace falta un poco de mantenimiento a las habitaciones, en algunos lugares se ven despintadas, la mayoría de las habitacioes tiene un balcón y la cortina es demasiado ligera, por lo que entra la luz de la calle fácilmente, no cuenta con frigobar, pero puedes pedir que guarden la insulita en la cocina (eso sí, te la etiquetan por habitación para no confundir con la de algún otro huésped). Las habitaciones están un poco "justas", es decir si te toca levantarte del lado que está pegado a la pared, tienes justo el espacio para poder hacerlo.