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30 Jan 2025
Thursday
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31 Jan 2025
Friday
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2 Adults - 0 Child
1 room
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Hotel Description

With a stay at Aurum Firenze, you'll be centrally located in Florence, steps from Historic Centre of Florence and 5 minutes by foot from Piazza di Santa Maria Novella. This hotel is 0.4 mi (0.7 km) from Cathedral of Santa Maria del Fiore and 0.5 mi (0.8 km) from Piazza del Duomo. Make yourself at home in one of the 43 guestrooms featuring minibars and LED televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, bidets, and hair dryers. Conveniences include phones, as well as safes and blackout drapes/curtains. Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and an elevator.

Hotel policies

Professional property host/manager

Pets not allowed

Service animals are allowed

Service animals are exempt from fees/restrictions

Check-in from: 3:00 PM
Check-in by: 12:30 AM
Minimum check-in age: 18
Check-out by: 10:00 AM

Cleaning and safety practices

  • Essential workers only - NO

Important information

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

You need to know
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Special Instructions
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. This property is in a car-free zone and can be reached only by foot.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Minimal age
18
Spoken Language

English

Italian

Spanish

Amenities

Most Popular

Free WiFi

Dining services

Concierge

Non-smoking

Other

Elevator

Free breakfast

Safe-deposit box at front desk

24-hour front desk

Wheelchair accessible – no

Hotel reviews

7.6
Very Good1001 Verified Reviews
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Cleanliness7.8/10
Service7.8/10
Comfort7.2/10
Condition7.4/10
Neighborhood8.4/10
6/10
Fair
Andrea, 24 Oct 2024
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Great location in Florence

It was a nice and renovated room but the room was smaller than the pictures. The room was very small even for one person and the security box was never fixed, the technician was not helpful and didn’t speak English, Spanish or French. I was traveling solo and i wanted to shower at night and in the morning so i requested 2 towels, but it seems that the have trouble to provide more than one towels per day, however manage the get an additional towel talking with the front desk. Ornela was very nice and welcoming and received me with a wonderful smile! The greatest thing of the hotel is the location! Very close to the train station, super convenient if you arrive to Florence by train.

6/10
Fair
Chris, 20 Oct 2024
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Rooms and Bathrooms were small (much smaller than the description in Expedia). But they hotel accommodated us when we asked to move to a larger room. It wss slightly larger, but it made a difference.

4/10
Poor
Rodolfo, 19 Oct 2024
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How is this hotel a 4 star hotel? It’s out of my understanding. Place was kept at minimal maintenance and the girl in reception was not even welcoming or nice. Rooms looked like a dorm room, there was barely space to open one luggage on the floor. Shower was not clean at all, mosquitos in the room everywhere too and you can even see mosquitos smashed on the walls. It’s not bad if this was a budget hotel, but for 200 euros a night and a 4 star ratin, I just dont see it. The place was 3 min walk from the train station.

10/10
Exceptional
Kim, 15 Oct 2024
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Great location and close to the train station and central market.

8/10
Excellent
Susan, 09 Oct 2024
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Great breakfast; too many mosquitoes in the room. Need to resurface the shower stalls

8/10
Excellent
Ryan, 06 Oct 2024
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The property is dated. The bed was comfortable and the air was ice cold but it was hard to sleep because you could hear everything through the paper thin walls. We had a room in the main street side and heard every conversation at street level.

8/10
Excellent
John, 04 Oct 2024
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Breakfast on site! Great staff and very close to sites, food, and the train station!

8/10
Excellent
Patrick, 03 Oct 2024
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Nice place.

A great location and recently renovated. Rooms are small but spotless. A bit overpriced for what it is. I would stay again.

6/10
Fair
JUAN, 01 Oct 2024
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They could really improve in so many areas. It's ok for a 1-2 night stay but no more than that. I would look elsewhere if I'm ever in town again.

10/10
Exceptional
Monika, 30 Sep 2024
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Hotel closed to the train station and all the attractions. Safe anytime. Nice rooms.

10/10
Exceptional
Debbey, 29 Sep 2024
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Great location, excellent staff, convenient location...

4/10
Poor
Simon, 24 Sep 2024
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Excellent location. Room was clean, but very poorly maintained. Thin walls, could easily hear activity it hallway and adjacent rooms.

8/10
Excellent
Juan, 23 Sep 2024
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The location is very good

8/10
Excellent
Lawrence, 23 Sep 2024
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Had very good breakfast. Showers were tiny. Other reatures were reasonable for us who walked a great deal in museoms and wasking tours every day.

4/10
Poor
Luca, 15 Sep 2024
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A budget hotel does not have to be awful. The walls of the rooms were paper thin. Next door’s baby cried a lot at night & we heard it all. The bathroom was a good size but the shower was tiny. Breakfast was very poor quality . We skipped after day 1. The common parts were very shabby. Never again.

10/10
Exceptional
Alan, 15 Sep 2024
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Tourist sites all within walking distance.

2/10
Poor
Jenni kim Hanh, 13 Sep 2024
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Terrible service. Electronic went out 4 times in 24 hours. Did not get the room we booked. Was given rooms with not enough beds.

10/10
Exceptional
Narelle, 12 Sep 2024
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Nice place to stay, tucked in a side street out of the hustle and bustle but very convenient to walk to attractions. Plenty of dining options available and shopping strip just around the corner. Staff very helpful and friendly. Would definitely stay there again.

8/10
Excellent
Lucy, 12 Sep 2024
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Perfect location, clean, could have done with a desk area & chair for somewhere to sit and to work on.

2/10
Poor
jenn, 12 Sep 2024
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I had a negative encounter with the manager when trying to address an issue. The management is rude and does not care at all about their customers. With all the hotel options in Florence, do yourself a favor and choose one that actually CARES about its guests.

10/10
Exceptional
Sara, 10 Sep 2024
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Very good the locations. The breakfast was perfect!

10/10
Exceptional
Stephen, 07 Sep 2024
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Location is the key advantage of this property. But I was impressed with how clean and modern everything was in the hotel. The staff was very laid back and cordial. I particularly appreciated the gentleman working 3rd shift, he was very helpful to me throughout the week. The breakfast area was very nice and had a number of options. The A/C unit in my room was excellent with it being a very hot week and the bathroom was also very nice, larger than I expected. I do think the rooms could use a little something just to add some personality, maybe a framed photo of a vineyard in the region or a view from one of the bridges in town. Overall, i had a wonderful experience at the Aurum Firenze and will recommend it to other travelers.

10/10
Exceptional
Michael, 06 Sep 2024
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I like how everything was walking distance from the hotel.

6/10
Fair
Joanne, 05 Sep 2024
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Very loud area/room, definitely not sound and can hear absolutely everything outside of room! Room ok, room not clean thoroughly. WIFI TERRIBLE!! No service for phone in the room. Breakfast included but very basic.

10/10
Exceptional
MIN SOO, 29 Aug 2024
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Staff members were very friendly and it was within walking distance of all the tourist spots. Overall, it was a pleasant stay. 😊

10/10
Exceptional
Bob Camille, 25 Aug 2024
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The room was small, but very clean. The hotel is located only a 5 minutes walk from the central train station and 10 minutes (if you walk slowly) from the cathedral and town centre. The breakfast provided was lovely and staff was overall very helpful and friendly.

6/10
Fair
Kristine, 17 Aug 2024
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We had a triple room for three adults but this room is too small for that. It would probably be okay for a couple and a small child. There really wasn't much room for the suitcases and to move around. That being said, the location is close to the train station, bus depot, restaurants, markets and some of the central sights.

2/10
Poor
Thomas, 03 Aug 2024
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Never ever leave a review I usually turn a blind eye to the usual inconveniences and poor facilities, but this was too far, had a 3 night stay, when we arrived we couldn’t get into the hotel as the door was locked for a good 20 minutes before reception finally realised, once inside we weren’t given an apology or even spoken too, the two women that were working couldn’t be paid to smile or say hello, so rude, our toilet leaked everytime we would flush it, weird wet substance dripping down our door from the roof the whole time, couldn’t charge phone anywhere but the bathroom, “buffet” breakfast absolutely terrible, bread and some spreads and juice, rather go without, not to mention the suspicious 40 euro city tax that could for some reason only be paid in cash. Terrible place seriously ridiculous.

6/10
Fair
Juan, 02 Aug 2024
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Hotel not very good overall, don’t recommend.

10/10
Exceptional
Ferdousy, 26 Jul 2024
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The hotel was very nice and clean, staff were friendly and I enjoyed the breakfast provided.

10/10
Exceptional
Christos, 21 Jul 2024
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Very pleasant stay. Very short walk from the train station. Only disadvantage was that they didn't have any room for leaving the luggage after the check-out.

10/10
Exceptional
Rodrigo, 16 Jul 2024
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Excellent choice a 5 min walk to the Medici chapel. Clean, comfortable, and great view while having breakfast on the 5th floor.

8/10
Excellent
Claudia, 12 Jul 2024
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Very convenient location, easy to get around. The rooms are a little small but it’s a general thing in Florence. Clean hotel, perfect for a short stay. The only thing I didn’t like was the shower door. It had a weird closure system and the water would go everywhere.

2/10
Poor
Madhan Kumar, 09 Jul 2024
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Horrible Experience. The room was not that clean. The shower was only working at one side and I had to use a shower cap. The bathroom is very tiny. I wouldn’t recommend this hotel to anyone.

6/10
Fair
Sean, 02 Jul 2024
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I liked it was convenient for the town centre. I didn't like that all the power points in the room were blanked off so I found it difficult to charge my phone. I didn't like that the fridge provided was not working.

4/10
Poor
Sunyoung, 01 Jul 2024
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Great location. Safe. Close to station (4min), Duomo and evening. They had decent breakfast but one morning, there was a dead bird by the balcony table, next morning, coffee machine was out of order. Worst thing thing about the hotel is their service... not a single one that were welcoming/helping. Also. they were very cheap with their towels. We didn’t get our room cleaned for 3 night and when we asked for three towels on the 3rd day, they refused and told me to wait for the next morning. and I had to beg for it.

6/10
Fair
Sam, 01 Jul 2024
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Very basic

We arrived to find the room stank of mould. I mentioned this to the front desk and was just told to open and window and they would send someone to inspect - no one ever came. There blinds on the window, which cannot be opened, but they do not stop all the sunlight so this woke me up both mornings of my stay. The shower is tiny, there is no space to move in there to wash. Also the doors/walls do not stop any sound. I could hear the cleaners working loudly each morning. Overall a very basic accommodation. I wanted to let the staff know about the shortfalls, but they were very unfriendly so I didn’t bother. The only positive is the location is great.

6/10
Fair
Brian, 26 Jun 2024
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GREAT location - Quad room is too small for 4 ppl.

This is a GREAT location, btw. So close to the tours that are offered in the area and nearby great places to dine. I think our "room for 4" was an overstatement. It was too small for 2 adults and 2 preteens and shouldn't be marketed for families of 4. (In all fairness, while reviewing our booked hotels for our upcoming trip here, I did notice this hotel offered a room of much smaller square footage than our others. I tried to change to a hotel with bigger rooms but unfortunately this reservation was non-refundable.) So WORD TO THE WISE, check square footage on your rooms (or don't book at non-refundable hotels). Lesson learned. Staff was good enough. The breakfast hall happened to be on our floor. Convenient and great for all we needed. AC worked (unlike our Rome hotel), and the shower was that typical European style. This had 4 walls thankfully, but a flat floor, so water flooded out as usual. No vent in bathroom. Got a little damp and gross in there by end of stay. Anyhow, locationwise (train nearby and great restaurants), this place is hard to beat. It was just too small for family of four. They should market that differently.

10/10
Exceptional
Alla, 24 Jun 2024
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Grate place and good costumer services!

8/10
Excellent
Nisanth, 23 Jun 2024
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Overall very good, walkable to most of the places and very close to the train station.Room is very small, almost not much space to walk in the room. Breakfast was good but very limited options.

4/10
Poor
Robert, 20 Jun 2024
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Staff unwelcoming. It seems they were unhappy to be there. The cleaning staff on the other hand was great. They were friendly and were very helpful.

10/10
Exceptional
Susana, 20 Jun 2024
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Breakfast too plain. Needs more selection

4/10
Poor
Verified traveler, 20 Jun 2024
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Not good

Not good for families. No entertainment or welcome from most of the staff.

10/10
Exceptional
lissette, 19 Jun 2024
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This place was great. They had a coffee machine for breakfast and fresh croissants. Also, it was close to everything, especially the train station which is a must!

4/10
Poor
Shelina, 11 Jun 2024
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Great location! Very close to the train station and many major attractions. This was the tiniest shower I've ever used though. I would say the place is average. It wasnt super comfortable but it was managable.

4/10
Poor
Mary, 09 Jun 2024
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The was very small and the power points didn’t even work. The room floor was always dusty and dirty. Expected the room to be cleaner. The location is fantastic close to many things.

6/10
Fair
Carolyn, 09 Jun 2024
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Mostly fine. Coffee machine didn’t work one day for breakfast.

6/10
Fair
Amanda, 08 Jun 2024
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Only plus was it was close to the train station. Breakfast doesn’t start until 7.30. No good for early yours or departures and selection poor

6/10
Fair
ann, 07 Jun 2024
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Pros - it was a clean comfortable bed and hotel. I felt safe, and the front desk staff was friendly. Very convenient to the train station- literally a block away. There was also lots of shops, restaurants and a grocery store nearby. Cons - room was TINY - i am used to small European rooms, but this was the smallest I’ve ever stayed in. Only room to walk around the bed. The doors locking system is very loud and the walls are thin - so hope for good neighbors. This itself would be reason for me not to choose this hotel again.

8/10
Excellent
Laura, 05 Jun 2024
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Would definitely stay here again!

This was a great hotel with updated and clean rooms. I booked a solo room and had plenty of space and storage. The quality of the rooms was a pleasant escape and even though it's in the busy city the noise was minimal. The morning continental breakfast had plenty of options and availability. All of the staff was kind, and I like the additional security checks with my hotel key that were in place after hours. The location was a little out of the way, but there was a lot to do and see within walking distance.

6/10
Fair
Angela, 05 Jun 2024
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Affordable and on the edge of main city center.10 min walk from Duomo. AC is very limited, room for 3 really small, beds average to poor. Friendly and helpful staff.

6/10
Fair
Jose, 03 Jun 2024
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We liked that it was in the perfect location for transportation and sightseeing. Many things to do around and easy to get to things. Rooms are small and showers are small but we only used the rooms to sleep and shower as we spend the whole day exploring and sightseeing. The staff were a little rude at times. I could catch phrases here and there as they would speak about their guests.

2/10
Poor
David, 25 May 2024
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Do not stay at this property! I originally booked this hotel for 3 nights based on other reviews and its location. The room was so dirty, there were marks along the walls, dirt everywhere, and ants in one of the beds. The bathroom had mold, the sink faucet was loose, and the floor was dirty. We told the girl at the front desk and her solution was to give us a can of bug spray to kill the ants, which was unacceptable. She offered to switch our room but at this point I just wanted to go elsewhere. I couldn’t get a room anywhere that night so we unfortunately had to stay there one night. Needless to say, I didn’t get much sleep. We offered to pay for the night we stayed and asked for a credit for the remainder which they did not give us. We took it up with Expedia and they weren’t able to get us a credit either. The girl at the front desk did her best but we understood that she didn’t have that authority. We booked the remaining 2 nights at the IQ Hotel Firenze which was so wonderful!

8/10
Excellent
Paul, 23 May 2024
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Short walk from/to train station! Hotel is in a fairly busy area, can walk to St Marks easily. Check in went well - a person checked us in. there was a lift so it was easy to go upstairs. room was larger than we expected, but not much space to move around with luggage. beds were good. bathroom was small but adequate - no issues, shower very small. problem with small light bulbs over the bed, they did not fix it well. friendliest person we met was the maid/cleaning lady, Aida. Folks at front desk were ok only. no food in this hotel - but many good restaurants nearby. Checkout was easy - a person again.

2/10
Poor
Jasvin, 23 May 2024
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We had the electricity/power go out on the second night and we had to sleep without power, A/c in a hot, dark room with mosquitoes and only our section of the hotel was without power and when asked they lied to us, didn’t give us another room that was available and had power until the morning. Our 2 kids were crying and frustrated all night and the staff didn’t do anything to help. They were also serving old boiled eggs in the breakfast. A:c wasn’t working in the new room when they changed our room. And there were leaks in the washroom and near the A/c in the second room. Terrible hotel, terrible management and what a terrible experience Disappointed in Expedia for working with this hotel.

6/10
Fair
Marcos G., 20 May 2024
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Great location. Room for one person is very small though.

2/10
Poor
Amanda, 18 May 2024
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Don’t book this!!!

Door was not open when we arrived and had to wait for receptionist to look up to let us in.No warm greeting, had received email asking out time of arrival and I’d requested high floor , quiet room. Was on floor 2 of 5. Room was so so noisy. Constant banging of doors, consistent road traffic noise, people screaming, singing and shouting outside throughout the night. Homeless man in doorway opposite pleasuring himself during evening. Very hard bed and 1 flat pillow. Damaged wooden shelving inside wardrobe. However, breakfast team a little more friendly and a small choice of food. Floors in our room were filthy. No customer service on departure, just took key! Would not recommend this hotel to anyone , worst we’ve ever chosen on hotel.com and we’ve chosen a lot.

4/10
Poor
Leslie, 18 May 2024
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Weeks before I arrived at hotel i asked if I rent a car do u have parking. All they said was no. I asked if there was parking nearby and got no reply. They should have told me it was inadvisable to drive a car in florence. The staff.was not very helpful some ignored u and we had to ask for towels in the room because they only gave us one. The safe wouldn't work and nobody came to fix. The breakfast was ok but at least it was free. The shower was so small u could Barely fit into.

10/10
Exceptional
Brenda Glaire, 09 May 2024
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Everything was perfect except the space. A bit cramped but overall we will book this place again. 3 mins walk to the centrale train station. Near Mercato. Very good.

10/10
Exceptional
Carrie, 07 May 2024
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Easy to walk to everything. Close to the train station. Clean. Breakfast included.

6/10
Fair
Daniel, 03 May 2024
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Property is listed as upscale, it isn't. Used wash rags for hand towels. Shower isn't usable if your more than 5'-5" tall and 115lbs. Nice cockroach every night in the Bathroom.

6/10
Fair
Mark, 26 Apr 2024
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The smallest room we've ever been in! Basically didn't want to go back there until it was bed time

10/10
Exceptional
Janice, 25 Apr 2024
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Property was walkable from train station and other sights around Florence. The locaion of the property was on a busy street since it was close to the train station which made it noisy through the night. The staff was friendly. Property felt safe. Room was clean and decent size for just two people.

6/10
Fair
Iryna, 21 Apr 2024
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Small bathroom,limited dining

6/10
Fair
Debra, 12 Apr 2024
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Good location Didn't enjoy being asked to pay city tax after we already paid it. After alot of back & forth they finally found the receipt. Didn't appreciate that when we checked in they sent us to another hotel as they were working on our scheduled room. We had paid/reserved the room 5 months previously & they should have had a room available for us. Nothing was offered for our inconvenience.

8/10
Excellent
Lauren, 08 Apr 2024
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Hotel is in a great location, close to both the train station, tram and Duomo. Hotel room is small but it's not unmanageable especially if you're just using it as a place to sleep. Only issue was with the amount of mosquitoes that were in the room, this meant that I could not keep the window open and spent some time trying to kill them as the noise kept me up at night.

8/10
Excellent
Daniel, 04 Apr 2024
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Hotel was clean and tidy but very noise from the outside. There was electric blinds in the room to cover the window but it did not block out the light from outside so room was very light. They are trying to be eco friendly by limiting power to cartons things in the room so the air conditioning did not work constantly was intermittent. Breakfast was very spear and limited with options.

8/10
Excellent
Jane, 04 Apr 2024
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Excellent location, very helpful staff, good breakfast.

6/10
Fair
NAMHOON, 16 Mar 2024
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Great location. Room is very tight. Way smaller than expected. Please watch out they only accept cash for city taxes.

8/10
Excellent
Daniela, 15 Mar 2024
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Nice and close to the train station. A lot of foot traffic in front of the hotel. Nicely place for walking to attractions. Room was a little dirty and the TV did not work. Oddly the windows don't look. Because it's right on a busy street, it can be loud at night

10/10
Exceptional
Aleksander, 11 Mar 2024
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I’d say, in this price bracket, it’s the best place I’ve stayed in Florence!

8/10
Excellent
jim, 05 Mar 2024
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This hotel had really bad wifi. I thought I was back in the 1990's.

10/10
Exceptional
cielo, 29 Feb 2024
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It's a 5 minutes walk to the Firenze Santa Maria Novela station so it's very convenient for doing day trips. The hotel is walking distance to the Duomo & most museums. It also has a good selection of breakfast options. Staff is friendly. I'll definitely will stay here again and recommend it.

8/10
Excellent
DIMITRIOS, 06 Feb 2024
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Ν/Α

8/10
Excellent
Sabrina, 04 Feb 2024
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It’s a little too close to the train station

10/10
Exceptional
Micaela, 29 Jan 2024
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Friendly staff and clean rooms. Rooms are a bit tight, so if you have a lot of luggage there won't really be much room in the room to store everything. All in all a great pace to stay while in Florence.

4/10
Poor
Shakir, 18 Jan 2024
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They’ve attempted to remodel the place but none of the electronics in the room worked, not even the phone. Also plumbing has issues (shower drain backed up). The bathroom remodel was strangely done and the layout was extremely tight even though there was space to do it right. Shame. They tried; but failed. For this price, I expected better quality and staff wasn’t too friendly.

10/10
Exceptional
martin, 10 Jan 2024
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great location, very good area

8/10
Excellent
Edward, 18 Dec 2023
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All in all it was lovely. Comfortable bed and cosy room. However, breakfast was a little underwhelming. Perhaps some more variety, and egg holders in case someone wants soft not hard boiled eggs. Also, a kettle and a couple of cups and tea bags/ coffee sachets in the room would be a nice touch. So your guests can make themselves a cup when chilling in their room. It s a nice touch.

10/10
Exceptional
Anastasia M., 29 Nov 2023
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The location was the best. Its only 5 minutes from the train station and the most important places to visit in Florence are a 10 minutes walk. The rooms are small but nice, clean and comfortable.

2/10
Poor
Nikolas, 19 Nov 2023
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I believe they gave me their worst room location. Next to elevator. On street. Gaps in widow and door created a huge draft. Lcd on heater made it an unwanted nightlight. Blinds were woefully inadequate. Light came from outside lights, cars and sun. Sewer smell from plumbing. Charged double the tax my other hotel in florence did. I have a sore throat now. Felt perfect before i stayed here. And obviously tired as hell because i got no sleep because of them. Sadly all these problems are easily solved if they cared.

8/10
Excellent
masih, 19 Nov 2023
expedia-logo-v2.pngTraveller

I would give them 5 stars, if they offered shampoo as pictures. Everything was really awesome, staff, building, breakfast, environment and safety. The soap in bathroom smells terrible, they don't offer shampoo and location as pictures.

8/10
Excellent
Carmela, 10 Nov 2023
expedia-logo-v2.pngTraveller

Good location lots to do in surrounding area

10/10
Exceptional
Michael, 10 Nov 2023
hotel-logo-v2.pngTraveller

Nice centrally located hotel

Great hotel in the city center. Very close to the tram drop off that runs to the airport. The train station is close as well. Easy to walk to all the museums.

8/10
Excellent
MAE ANN, 07 Nov 2023
expedia-logo-v2.pngTraveller

The hotel was just near the train station. Walkable to the city center. Room was small for large luggages. Breakfast was good with a nice view of the Duomo.

10/10
Exceptional
Valerian, 06 Nov 2023
expedia-logo-v2.pngTraveller

Location,clean,good breakfast, helpful service

8/10
Excellent
George, 27 Oct 2023
expedia-logo-v2.pngTraveller

Quick check in, nice and spacious room. Few minor issues - shower head was not very clean. Absence of a table or cutlery in the room

8/10
Excellent
Gilberto, 22 Oct 2023
expedia-logo-v2.pngTraveller

It's really close to train station and historical points, just don't expect a big room or a great breakfast

10/10
Exceptional
Eduardo, 22 Oct 2023
expedia-logo-v2.pngTraveller

Staff was always willing to help. Nect time.in Florence you should consider this.

8/10
Excellent
Lori, 17 Oct 2023
expedia-logo-v2.pngTraveller

Poor wifi. Safe hotel, nice breakfast. They even gave us a box lunch since we were checking out early.

8/10
Excellent
anthony, 16 Oct 2023
expedia-logo-v2.pngTraveller

it was good

10/10
Exceptional
Christina, 12 Oct 2023
expedia-logo-v2.pngTraveller

The property was so close to the tram to the airport. A perfect location to everything. The room with balcony was simple but clean and comfortable. The staff were very friendly. I will stay there again when in Florence.

8/10
Excellent
JULIAN, 11 Oct 2023
expedia-logo-v2.pngTraveller

location location location. train station is right at corner and the domo is right behind it via an alley that looks from a harry potter movie full of restaurants and shopping. breakfast was excellent. only two things i did not like, my room did not have a curtain so there was too much outside light at night, the blinds alone wont do it. second but out of the hotels control is a loose manhole cover plate outside on the street. everytime a car drove over it it went clank clank clank clank all night long

10/10
Exceptional
David, 10 Oct 2023
expedia-logo-v2.pngTraveller

Was really happy staying here, everything was amazing ❤️

10/10
Exceptional
Natalia, 10 Oct 2023
expedia-logo-v2.pngTraveller

The rooms are clean and comfortable! The breakfast is great: you could have all you need to start busy day of work exploring Italy. The staff is amazing, they are helpful a friendly. ( Especially Valeria: she is just great!!!!! Thank you Valeria for everything!!!). The location is incredible

10/10
Exceptional
Verified traveler, 09 Oct 2023
hotel-logo-v2.pngTraveller

Fantastic value

Conveniently located, comfortable clean beds, good breakfast overlooking the rooftops of the city. Incredible value

10/10
Exceptional
Jenny, 06 Oct 2023
expedia-logo-v2.pngTraveller

Great spot between the Central station and the Duomo. Room nice and clean.

2/10
Poor
Parvin, 03 Oct 2023
expedia-logo-v2.pngTraveller

Small with very few amenities! Not worth 50, let alone 300 a night

2/10
Poor
Peter, 03 Oct 2023
hotel-logo-v2.pngTraveller

Stay away …. It’s basically a hostel

Not as described!!! Flea motel !!

10/10
Exceptional
Johanna, 02 Oct 2023
expedia-logo-v2.pngTraveller

We Love out stay at this hotel. Excellent location

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