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29 Jan 2025
Wednesday
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30 Jan 2025
Thursday
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2 Adults - 0 Child
1 room
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Hotel Description

With a stay at Asari Classe Hotel in Otaru, you'll be on a river, just steps from Asarigawa Hot Spring and a 2-minute drive from Asari Sky Loop. This spa resort is 1.5 mi (2.3 km) from Otarunai Lake and 2 mi (3.3 km) from Sasson Golf Club. Make yourself at home in one of the 130 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature shower/tub combinations, complimentary toiletries, and bidets. Conveniences include phones, as well as safes and electric kettles. Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Hotel policies

No rollaway/extra beds available

No cribs (infant beds) available

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Professional property host/manager

Pets not allowed

Service animals are allowed

Service animals are exempt from fees/restrictions

Check-in from: 3:00 PM
Check-in by: 6:00 PM
Minimum check-in age: 16
Check-out by: 10:00 AM

Important information

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

You need to know
  • Pool access available from 10:00 AM to 9:00 PM.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Special Instructions
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
Minimal age
16
Optional fees
  • Fee for buffet breakfast: approximately JPY 2200 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Japanese

English

Amenities

Most Popular

Free WiFi

Parking available

Dining services

Concierge

Laundry

Spa

Gym

Entertainment

Smoking areas

Banquet facilities

Other

Elevator

Gift shops or newsstand

Ski storage

Breakfast available (surcharge)

Laundry facilities

Garden

Safe-deposit box at front desk

Free newspapers in lobby

24-hour front desk

Full-service spa

Spa treatment room(s)

Steam room

Sauna

Designated smoking areas

Grocery/convenience store

Number of restaurants - 2

Tennis on site

Number of indoor pools - 1

Number of hot tubs - 1

Designated smoking areas (fines apply)

Indoor tennis courts - 1

Outdoor tennis courts - 2

Snack bar/deli

Parking (limited spaces)

Free self parking

Banquet hall

Vending machine

Wheelchair accessible – no

Hotel reviews

8.4
Excellent399 Verified Reviews
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Cleanliness8.4/10
Service8.6/10
Comfort8.4/10
Condition8.2/10
location6.6/10
Neighborhood7.6/10
2/10
Poor
JIXIANG, 22 Sep 2024
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The hotel itself is very old, however it has been kept in the reasonable good condition. The room used to be smoking room, I can still Smell the cigarette smell in the room. There is a safe in the room, please use it! I got my stuff stolen without knowing it till one week later. It’s very difficult to even tell the hotel that my belongs got stolen 5days after I checked out the hotel. Please keep your valuable in a secured place. There is a young male housekeeper and I suspect it was him took my stuff. Apart from that, The hotel staff in the reception and the restaurant they are extremely polite and very friendly. I would still recommend to stay in this hotel but just be aware of your belongings

2/10
Poor
Dennison, 17 Jun 2024
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The room was smelly with body odors. There are no towels in the room. The air condition is not working. No dinner available. Breakfast, for the price, should have been free. 30 minutes or more from town.

10/10
Exceptional
JUN, 21 Apr 2024
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露天風呂で空がキレイに見えるのが好きです

10/10
Exceptional
Christine, 28 Mar 2024
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Very nice, clean, near bus station, near ski resort (0.3 mile). Excellent onset. But the mattress is too firm, hurt my back.

6/10
Fair
Jacob, 13 Feb 2024
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Staff friendly. Dinner and breakfast were tasty. Close to ski field. But room is SO HOT. When we checked in we immediately turned off the heater. But hot air kept coming in from the vents. We opened our window all night to allow freezing air in to cool off. But did not sleep as we had to open and close window all night. We came for the onsen but didn’t use it because we didn’t want to get hot in the bath and then come back to hot room. No sleep. Sad stay. Not relaxing.

8/10
Excellent
Tarnie, 09 Feb 2024
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We loved the outdoor/indoor hot spring and sauna. The place was very clean and easy parking. My only complaint is the bed was very hard (we had a twin room). Otherwise a great place to stay!

10/10
Exceptional
Samantha, 09 Jan 2024
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Enjoyed my stay greatly . Would definitely come back. Extremely close to ski resort . Walking distance to ski lift

8/10
Excellent
Herr-Ling, 30 Dec 2023
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Onsen hotel

8/10
Excellent
Yuet-Lin, 18 Nov 2023
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Quiet neighborhood with nice just views.

8/10
Excellent
Yick Cheong, 24 Oct 2023
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Sports facilities

6/10
Fair
SAKAE, 27 Jul 2023
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Service is good everyone was very professional! But room was pretty dirty and moldy.

6/10
Fair
Rosing, 28 Jun 2023
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This hotel really need update the room we stay are old smell and outdated we are kind of disappointed because we so look forward to this stay but everything are not reach standard The gym is hot old with not much machine the pool need pay additional to go in it was just 1 indoor pool nothing exciting so don’t understand why they charge more on it and when check out they charge hotel fee

10/10
Exceptional
Gary, 02 Mar 2023
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The service is Amazing. The front desk manager is incredible. He even went so far as to call authorities when I didn’t come back from a backcountry expedition. They were ready to start the search if I hadn’t returned late that night. I am truly Grateful for his attention to detail because of the dangerous backcountry terrain.

10/10
Exceptional
shane, 14 Feb 2023
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excellent half board. Rooms a bit old fashioned. Staff very good. Onsen great

10/10
Exceptional
Verified traveler, 22 Jan 2020
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Nice stay

Everything is good except the breakfast is about average

8/10
Excellent
TreyW., 24 Dec 2019
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Rooms need some updating, but the Onsen was amazing, especially outside when it was snowing. A little disappointed about the pool. I went to take my kids and they tried to charge me money. I already paid for the hotel and had to pay Onsen tax on arrival. Why should I have to pay for the pool that is part of the hotel. Overall it was a great experience and would stay again.

8/10
Excellent
Gra, 13 Dec 2019
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It’s good to have hot spring in the winter. WiFi quality isn’t stable at room. But overall, it’s a hotel worthy of coming.

8/10
Excellent
Verified traveler, 06 Dec 2019
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Overall ok

Amazing place, but the hotel is a little run down. Locations of rooms are also far from the reception area. However, overall I would say it is a great place to spend the night

10/10
Exceptional
Verified traveler, 29 Nov 2019
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I was pretty appreciated with the private hot spring in the room and all experience in this hotel is good.

10/10
Exceptional
JANE TING, 18 Oct 2019
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Beautiful onsen. It will be good if the breakfast selection can alter everyday, maybe adding one or 2 new dishes. Overall good. Will recommend to friends.

8/10
Excellent
Verified traveler, 26 Jul 2019
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Hotel with nice onsen and near Otaru

Good onsen hotel near Otaru city within 15 - 20 mins drive. Buffet breakfast with good selection of breakfast items. Room was spacious.

10/10
Exceptional
Verified traveler, 05 Mar 2019
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Besides the bathroom, everything was spotless. The room was HUGE and the private onsen was a god send. The staff remembered us and kept tabs to ensure we were enjoying our visit.

8/10
Excellent
StevenChin, 11 Feb 2019
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Everything is good but no much shop nearby the location.

10/10
Exceptional
Jackson, 10 Feb 2019
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Huge room, scenic ski location near Otaru

Family trip to the Sapporo snow festival. We booked this place largely based on price (everything in or near Sapporo was astronomical), but also because we had heard that Otaru is nice to check out (it is) and also - my favorite - because this sits right across from a small ski area. We took a day just for skiing and the area had a surprising amount of terrain and a not-so-surprising amount of phenomenal snow. At any rate, the hotel: the room was HUGE, and not just by Japanese standards, though a bit dated. The breakfast buffet was great. Only complaint is that you have to pay an additional fee to use the pool, which was quite nice - with a "fenced-off" shallow kids area.

10/10
Exceptional
Verified traveler, 21 Nov 2018
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It was a great experience for our family in our first trip to Hokkaido. After a 30+ hour travels from Atlanta, GA, we wanted to just relax to recover from our trip. We were fortunate to have arrived just a half hour before the 3:00pm check-in time so we were able to get to our room quickly. The staff was very helpful in getting us all settled and we began unwind from the hectic travels. The hotel has convenient morning shuttle to Otaru station, which we took advantage. The location was very peaceful and the dining was superb to let us begin our fresh seafood experience. We reserved the room with a personal outdoor bath which we absolutely recommend a must have. We also loved the Japanese breakfast in the morning and since our son didn't quite enjoy the Japanese style, the western breakfast was very good as well. The only thing we would probably change is the time of year which we visited. The snow just started falling and we didn't get to take advantage of the slopes across the street. Overall, would definitely come back for our next visit in a few years.

10/10
Exceptional
Ada, 14 Aug 2018
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Enjoyable Stay

Staff was friendly and helpful. It was nice that they reimbursed the bus fare from Otaru station to the hotel and had free shuttle the next morning. Quality of food for dinner and breakfast was good. I would stay here again.

8/10
Excellent
Cynthia, 15 Jun 2018
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Nice cozy hotel

Facilities in hotel is nice and clean. But bed is a little too hard. Onsen facilities could also be better equipped with more final touches but generally is okay.

8/10
Excellent
Verified traveler, 16 May 2018
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Nice Quiet Getaway

Nice spacious rooms (perhaps too big), since there seemed to be a lot of wasted room that could have been used for an improved room setup (stayed in room with open air bath). Private open air bath with room didn’t feel that private, but still incredibly relaxing. Highly recommend signing up for breakfast and dinner package options (very good food and limited/no options outside hotel). Frustrated that high price paid did not seem to come with amenities...extra charges for use of swimming pool, ping pong, tennis courts, bus transportation to Otaru, etc. Staff didn’t speak English, but this was a good hotel if looking for a quiet getaway to relax for a few days.

6/10
Fair
Kun Lam Ivan, 21 Jun 2017
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Google translate could help

We use google translate alot, they need to have english speaking staff.

8/10
Excellent
Verified traveler, 22 Sep 2015
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Spacious room, great breakfast, but..

The room was spacious, and the futon (mattress) was very comfortable. Breakfast buffet was also very good. However, for some reason, the hotspring has a smell of choline during the night I stayed that somehow defeated the purpose of staying in this place.

6/10
Fair
Verified traveler, 01 Aug 2015
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nice

nice but not awsome

10/10
Exceptional
Zoel, 04 Jun 2015
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Nice but a driving is best

Nice but you need a car to get here

8/10
Excellent
Verified traveler, 24 Feb 2015
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Great hotel but not the closest to Otaru

Booked quite last minute and my stay is around the time of Otaru's snow night festival. Not familiar with the area at all. Thought this hotel is quite close to Otaru but it is actually 10 to 15 mins drive and on up a hill which is close to a ski area. Funny thing is the GPS kept directing us to drive through neighborhood roads. On winter night, this is the worse thing that I imagine myself doing. As well, Otaru's snow night festival ends at 9:00pm which is a bit earlier than I would have thought. But the above is due to my lack of research. Hotel overall is very good. Good big lobby area to hang out. Room is cozy with different themes. Onsen is not bad as well. So if you do your research ahead, this hotel is worth the stay.

10/10
Exceptional
Verified traveler, 16 Feb 2015
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Great

Wonderful friendly, helpful staff. Sublime outdoor onsen.

8/10
Excellent
Verified traveler, 16 Sep 2014
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Nice place

I only stayed overnight as a stopover on a roadtrip, but the hotel was nice.

8/10
Excellent
Verified traveler, 27 Aug 2014
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Great Hotel to stay for visiting Otaru

If you are driving, this hotel is very good if you're planning to visit Otaru. Only 15 minutes drive to the main Otaru area. Room is spacious, breakfast is good, the only complaint is there's a bad smell coming out from the toilet. I didn't use the bathroom for shower and instead I use the public onsen bathroom which is more spacious and comfortable. Overall I would recommend this if you're looking for a reasonable price hotel to visit Otaru area.

8/10
Excellent
Verified traveler, 22 Jul 2014
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Good facilities

The hotel has a swimming pool, an onsen, and a nice French restaurant. Offers free parking and free WIFI in room. The souvenir shop has good prices from melons to clothing.

10/10
Exceptional
M, 16 Jul 2014
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Great onsen!

Location is scenic and a bit out of the way but convenient enough to otaru if you have a car. Onsen was great with multiple pools including two outdoors (for women). For the price, this FAR exceeded my expectations. Breakfast buffet was also terrific.

6/10
Fair
Jurei, 11 Feb 2014
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Quiet Ski Onsen Hotek

Despite the good reputation of the hotel, the reception staff were poor in service, especially in advising guests about hotel facilities & nearby amenities. When we arrived early in the morning, we had a hard time figuring out what we could do while waiting to check in at 3pm. The reception staff were really ignorant or simply couldn't be bothered! Unexpected service from this hotel which was supposed to enjoy some good reputation. Nothing much to do around the hotel during winter except for skiing. Again, hotel couldn't offer any assistance in arranging for ski tour.

6/10
Fair
hisayo, 22 Oct 2024
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部屋が寒かったです。 食事する所は暖房が入っていたのに、部屋は温度調節が出来なく自分で暖房を入れる事が不可能でした。 2日目なの夜に小さなストーブを借りれました。

8/10
Excellent
Takumi, 20 Oct 2024
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何回も行ってるけど、温泉の露天風呂が良い!

10/10
Exceptional
Baba, 02 Oct 2024
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もう20年以上も北海道に行くときはほとんどこちらでお世話になっています。建物はやや古くなってきているかなとは思いますが、部屋はゆったりしていて朝食ビュッフェも美味しく良いホテルだと思います。

8/10
Excellent
Verified traveler, 17 Sep 2024
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오타루역에서 거리가 조금 있는 편이지만 오히려 조용한 분위기여서 좋았습니다. 일하시는 분들도 굉장히 친절하셨습니다. 온천은 노천탕이 같이 있는데 생각보다 넓고 아침,저녁 시간에 넉넉하게 즐길 수 있어서 굉장히 만족했습니다.

10/10
Exceptional
Hiromi, 13 Sep 2024
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高級感のあるロビーと 部屋の中のものひとつひとつ美しいと思いました

8/10
Excellent
??, 27 Aug 2024
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レストランの席が少ないため、夕食は前日から予約が必要な点が不便。

8/10
Excellent
???, 22 Aug 2024
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ゆっくりできたし、朝食もよかったです。

10/10
Exceptional
Izumi, 20 Aug 2024
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とても過ごしやすいお部屋で快適でした。 露天風呂もきもちよかったです。 お世話になりました。

10/10
Exceptional
Ikuko, 15 Aug 2024
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大浴場は小さいですが、お部屋も清潔でとてものんびりした時間を過ごせました。 朝食会場までが階段なので、お年寄りがゆっくりゆっくり階段登ってる姿を見受けました。エレベーターでいければなぁとは思いました。

10/10
Exceptional
Youko, 15 Aug 2024
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素泊まりでしたがとても快適に過ごせました

6/10
Fair
TOMOHARU, 10 Aug 2024
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年期が入っています

建物自体古いので、その認識が必要。大浴場はまずまず。朝食は非常に良い。

4/10
Poor
ひとし, 06 Aug 2024
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プールや卓球などについて、有料ではなく、宿泊者は無料で利用できるようにして欲しかった。

10/10
Exceptional
Chun Wah Keith, 28 Jul 2024
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Everything is perfect, except the strange smell in the lavatory .

8/10
Excellent
namiko, 21 Jul 2024
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フロントの方が、わざわざ写真を撮ってくれて、親切でした、他の対応も、柔らかくとても感じが良かったです。朝食も美味しかったです。

8/10
Excellent
Shugo, 26 Jun 2024
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ほぼ、期待どうりでした。トイレが、ちと古い感じでした。

10/10
Exceptional
Verified traveler, 25 Apr 2024
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早餐和溫泉很棒,房間舊些有些味道。櫃臺人員態度很不錯,英文亦通,晚上7:30-8:30有鋼琴演奏。

10/10
Exceptional
yuji, 01 Mar 2024
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温泉♨️スキーのアクセスが良く、小樽市内へも便利

8/10
Excellent
nishikata, 26 Feb 2024
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アクセス良し、景色良し、食事も美味しく最高でした。

10/10
Exceptional
HYOUNGJIN, 25 Feb 2024
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good

8/10
Excellent
yoshiaki, 26 Jan 2024
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おへやの雰囲気も良く、朝食も美味しい ベッドは寝づらい感じ

6/10
Fair
ping ching, 10 Dec 2023
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溫泉有燒柴油味

6/10
Fair
Verified traveler, 10 Dec 2023
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一般

酒店房偏舊。沒有升降機可到達房間,需要搬行李和BB車上落樓梯。房間毛巾有明顯污跡。

6/10
Fair
Hidemi, 05 Nov 2023
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フロントにキャビネットが異臭がすると伝えたが、何も対応されなかった。

8/10
Excellent
Mei, 29 Oct 2023
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バブル時代?に建てられただけあり、ロビーの雰囲気や部屋の余裕のある作り、スポーツ設備などが充実しており十分楽しめた。室内テニスコートと小さめの温水プールは古いながらもほぼ貸切で子どもは喜んでいた。ファミリーには楽しく使える。温泉は外に雪虫が大量発生しているということで、入れず残念。 朝食は可もなく不可もなくいわゆるホテルの朝食といった感じ。種類は豊富でなくて良いので質の良いものがいただけたらいいのに。

10/10
Exceptional
koji, 29 Oct 2023
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露天風呂付きの部屋で大人2.子供2で宿泊しました。部屋の広さはかなりあって、子供達は走り回って喜んでいました。露天風呂は1人入れる広さですが、貸切なので文句ないです。

8/10
Excellent
AKIRA, 13 Oct 2023
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室内の洗面、お風呂の換気扇があまり良い状態ではないのか、赤カビなどが気になりました。

10/10
Exceptional
MAKIKO, 12 Oct 2023
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期待通り!

日帰り温泉は何度か利用させてもらいましたが、宿泊は初めてでした。 朝ごはんも美味しく(いか刺し!)種類も豊富で満足できました。 お土産購入の売店も大変充実していて、行くたびに利用させてもらっています。 有難うございました!

4/10
Poor
Jocelyn, 16 Sep 2023
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溫泉內沒有梭子,必須於酒店房間預先拿取,十分不便,沒有頭套提供,吹風機不足。

8/10
Excellent
Tatsuya, 11 Sep 2023
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値段を考えたら十分満足出来るレベル

滞在自体は十分満足出来るレベルです。あえて長期滞在ならではのコメントをいくつかさせてください。 フィットネスジムの器具が全体的に古いです。朝食のメニューが変わり映えしません。ホテル内のコインランドリーが不便です。浴室に換気扇が欲しいです。

10/10
Exceptional
kuniaki, 05 Sep 2023
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非常に快適でした。

6/10
Fair
Izumi, 30 Aug 2023
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到着時間が7時半過ぎてたので、食事するところがなかった

8/10
Excellent
ryoji, 20 Aug 2023
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非常に対応が良かった。近くにコンビニが無いのが不便

10/10
Exceptional
HITOMI, 13 Aug 2023
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 とても静かで、癒やされました。夕食も一皿ずつ個性的で満足しました。最後のプリンはとても美味しかったです。締めのご飯はお寿司でしたが、何かおかずと合わない気がしました。  朝食バイキングの和食メニューが充実していて、大満足でした。  おかげで家族一同落ち着いて、休むことができました。

8/10
Excellent
かずのり, 09 Aug 2023
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ここに来たら、この中だけで過ごさなきゃならない感覚の割には、ホテル内の選択肢が少ない。

10/10
Exceptional
CHIN-YUAN, 05 Aug 2023
hotel-logo-v2.pngTraveller

2大2小(6歲以下)住宿房間空間寬敞;有大眾湯屋與多樣其他休閒運動設施,但我們主要是自駕(出遊小樽與小樽週邊交通方便),使用設施機會有限,有點可惜。 整體而言,若下次自駕遊小樽仍是住宿首選。

10/10
Exceptional
Wai ling sarniko, 24 Jul 2023
expedia-logo-v2.pngTraveller

户外溫泉有驚喜,沒想過在鳥語花香的環境下有兩個大户外溫泉。喜歡寧靜的日本愛好者不要錯過!附近有廿四小時大型超市,自駕過去不用十分鐘

10/10
Exceptional
AKANE, 09 Jul 2023
expedia-logo-v2.pngTraveller

部屋が広く清潔で大満足でした! 大浴場も綺麗で安心してのんびり過ごせました。 また是非いきたいなと思います。ありがとうございました!

8/10
Excellent
Verified traveler, 27 Jun 2023
hotel-logo-v2.pngTraveller

性價一般

有溫泉酒店的一般設施,地點較偏僻,適合自駕遊。

10/10
Exceptional
Canonn, 04 Jun 2023
expedia-logo-v2.pngTraveller

部屋もきれいで過ごしやすく、スタッフのかたも親切丁寧でした。個室温泉がある部屋に泊まりましたが、お部屋に入ると鳥の餌があり餌を外の餌置き場?においてしばらくすると2羽が餌を食べにきました。いい体験も出来ました。また伺わせていただきます。

8/10
Excellent
Verified traveler, 04 May 2023
hotel-logo-v2.pngTraveller

トリプルの部屋に、4人で予約しました。ソファベッドを用意してくれることになっていましたが、用意されていませんでした。一泊目は我慢して、二泊目に用意してもらいましたが、一緒に清掃に入ってくれたはずが、ゴミが残ったままでした。お部屋以外は満足でした。

10/10
Exceptional
MAN TAT, 07 Apr 2023
hotel-logo-v2.pngTraveller

Great dinner

Dinner was great. Room so big. Breakfast and onsen were just acceptable.

6/10
Fair
KENSUKE, 25 Mar 2023
hotel-logo-v2.pngTraveller

大浴槽の中のお風呂の数が少ない。室内が1箇所露天風呂が2箇所では楽しめなかった気分になりました。

10/10
Exceptional
Verified traveler, 07 Mar 2023
hotel-logo-v2.pngTraveller

太棒了

一泊二食,餐點美味,環境舒適。

10/10
Exceptional
Jay, 19 Feb 2023
expedia-logo-v2.pngTraveller

整體好評,酒店由check-in職員開始都好有禮貌,我們住溫泉露台房間,唯一是沒有電梯,因拎行李落去一層很不方便,其餘所有都很好房間很整潔全部都是好好的一泊二食食物,超級有水準好好味👍下次會再次入住會去滑雪❄️🎿👍👍👍

8/10
Excellent
Naomi, 01 Feb 2023
hotel-logo-v2.pngTraveller

小樽観光とスキーに便利

小樽観光とスキーのために2度目の利用です。駐車場、ロビー、温泉や脱衣所が広く利用しやすいです。館内や部屋の清掃では、連泊者向けに3パターンの清掃方法(清掃不要、タオル・アメニティのみ、通常清掃)をドアにマグネットで提示するシステムはよいと思いました。フロントやレストランのスタッフの対応はよいです。ただ、朝清掃係の人が前がみえないほど荷物を積んでカートを押していてぶつかりそうになりました。ドアに大きなへこみがある部屋がいくつもあったので、少し気になりました。

10/10
Exceptional
MINGHUNG, 25 Nov 2022
expedia-logo-v2.pngTraveller

很好!雖然溫泉旅館較為郊區,服務餐點確實一流。

10/10
Exceptional
SAKI, 24 Nov 2022
expedia-logo-v2.pngTraveller

遅いチェックインにもかかわらず、スタッフの方の対応が丁寧で印象が良かったです。清掃のスタッフの方も皆さん朝の挨拶をしてくださり気持ちが良かったです。

4/10
Poor
てつや, 18 Sep 2022
expedia-logo-v2.pngTraveller

露天風呂付きの高額部屋に宿泊したが マッサージ機が壊れていた、露天風呂にシャワーが無い 朝起きたら蛇が脱皮の最中だった 食事も味は微妙で量も少ない もう二度と利用はしません。

8/10
Excellent
mizuho, 29 Aug 2022
expedia-logo-v2.pngTraveller

お部屋と食事はとても良かったのに対して館内のエレベーターの位置が端なので移動が大変。エレベーター内が異常にタバコ臭かった。 大浴場のアメニティが全くなかったのが残念なのと、浴場ないのシャンプーなどが質が良くなくてガシガシになってしまったので、お部屋に戻ってもう一度洗髪しなおした。お部屋のシャンプーはとてもいいのに、、、。

10/10
Exceptional
Kentaro, 27 Jul 2022
expedia-logo-v2.pngTraveller

よかったです(^^)

10/10
Exceptional
Verified traveler, 13 Jul 2022
hotel-logo-v2.pngTraveller

大きな露天風呂

露天風呂が広くてとてもよかった。 脱衣所のロッカーは多いがドライヤーなどは4つほどしかなく人が多い時は混み合いそうです。 マッサージの短時間で手頃な料金であったが時間が8時までと少し早いので利用しづらかった。せめて予約すれば少し遅い時間でも利用できたらよかった。 鍵がカード式でなく一つなのでお風呂など別行動の場合少し不便。お風呂近くか売店で牛乳を販売してほしいです。 お部屋のミネラルウオーターがありがたいです。

8/10
Excellent
Sunao, 07 Jul 2022
expedia-logo-v2.pngTraveller

とても良いホテルでした 部屋の露天風呂でも軽く流せるシャワーがあると良いと思いました

10/10
Exceptional
TAIKO, 10 May 2022
expedia-logo-v2.pngTraveller

とても良い温泉で、ゆっくり過ごせました。

10/10
Exceptional
Yuumi, 07 May 2022
expedia-logo-v2.pngTraveller

露天風呂とお部屋が広くてよかったです。

10/10
Exceptional
シンイチ, 12 Apr 2022
expedia-logo-v2.pngTraveller

朝食バイキングはおかずの種類が豊富でたくさん食べました。

4/10
Poor
Junichi, 11 Apr 2022
expedia-logo-v2.pngTraveller

古いタオルが、かかっていて がっかりした

10/10
Exceptional
hiromasa, 26 Feb 2022
expedia-logo-v2.pngTraveller

小樽の山中にあるのですが意外とアクセスが良いです。新千歳から電車1本とバスで着ける上にスキー場までの距離も短く、非常に満足です。

8/10
Excellent
YUICHIRO, 30 Sep 2021
expedia-logo-v2.pngTraveller

朝食も良くお風呂も最高でした

10/10
Exceptional
Hayate, 29 Sep 2021
expedia-logo-v2.pngTraveller

朝夕食も美味しく大変よかった

10/10
Exceptional
Verified traveler, 13 Aug 2021
hotel-logo-v2.pngTraveller

また是非訪れたいホテルです。

ホテルスタッフの対応が、とても良心的で良かったです。 料理もとても満足でした。

10/10
Exceptional
yuki, 11 Aug 2021
hotel-logo-v2.pngTraveller

また来ます

とても楽しめました。 ただ、プールとプールロッカーが少し臭っていて不衛生さを感じました。 それ以外はとても満足しています

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