The property is located in a beautiful gated community with easy access to the golf course and trails. The hotel lodge is dated and the service at the restaurant is EXTREMELY SLOW! We waited over an hour for poached eggs that I refused to eat and pay for as they were cold and literally floating in a pool of water. Staff was friendly but very young and inexperienced. My sister and brother-in-law’s room had a very foul odour during their entire stay (3 nights) that never got resolved! Overall unsatisfactory and very disappointing!

El Hotel es muy lindo y los amenities que tiene no son tan buenos como la piscina, las canchas de tenis no tienen ni alquilan raquetas y el personal no se ve muy contento ni a gusto. El desayuno muy normal para la categoria de Hotel que es y creo que hay mucho mejores hoteles con mas valor precio calidad en Bariloche. Deberían alcanzar la categoria de Marriot Bonvoy en el mundo

Doors didnt close well in our room, breakfast was recicled from days ago, even some food was clearly not in conditions to eat it.

The hotel is set in a decent area of Bariloche in a gated property. The area is pretty quaint and the view is nice. However a lot of signs of wear and lack of maintenance. The worst is the terrible attitude of the staff / management making us feel like we are bothering them in their home rather than being a hotel guest. Food is awful but this is a “standard” in Argentina so I cannot blame their restaurant.

Just the right size!

Just right! It's not too big and not too small. Excellent service and friendly people! I highly recommend it.

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Amazing lodge

My stay there was just amazing. Hotel is in perfect conditions, very comfortable, very fancy, food is great. The location made me speechless because I could see the snowy mountains from my windows.

Views of the mountain range are incredible. Staff are very attentive and kind.

Propiedad divina y hotel precioso

Great Hotel

Great place..clean and staff is very friendly.

Fantastic natural environment surrounding beautiful lodge

Nice hotel in a very beautiful and safe area…it is about 20-25 minutes drive to Bariloche town center…for me it was a con but for my husband it was a pro…depends on your preference. The property itself is very nice and clean, the staff very helpful. They have a restaurant on site with very good food.

A unique property in a private condo with exclusive access and in the middle of an excellent golf course. A very nice setting, good quality, in some minor aspect a lack of maintenance (loose WC sear, jet of ja jacuzzi di not work, one toaster at breakfast in bad condition for three days and then replaced. One day run out of cheese during breakfast. Staff very friendly and helpful, deserve special mention.

Cute hotel In Arelauquen

The hotel is nice looking, but feels a little dated. The rooms, tile, wood fixtures, could use some work. Staff is friendly and helpful. This is definitely not a 5 star hotel, more like a 4 star. There is no turn down service, etc.

Very good and cozy for family stay, with a nice pool and a warm staff team. You should rent a car as it is far from main atracttions

Excellent stay, loved the area, nice breakfast, comfortable bed, welcomed staff, if you are looking for a hotel to relax this is the one. If you play gulf, even better.

Amazing views around!!!

Arelauquen Lodge has the most spectacular views of the Andes. Our room had a full view and it was stunning. The staff is friendly and helpful. They have a spa, workout room and indoor/outdoor pool. The morning breakfast is included and has a variety of foods to choose from. The restaurant food for lunch & dinner is average tasting. This hotel is a Marriott, but not up to Marriott standards, although it has its own charm. The location is in an upscale, very safe and beautiful neighborhood. It’s between the town and scenic drive. I recommend renting a car. We enjoyed our stay very much and I would go back.

9 out of 10

Fabulous place to stay. Staff is excellent and the restaurant is as well. Rooms are big. Views are spectacular. Only issue was it is not close to anything. So be prepared to order taxi a lot.

Beautiful property and location. You should have a car because it is 20-30 minutes from town. Amazing customer service from Daniela at the front desk (not so much from Lucas) and the personnel at the restaurant.

Wonderful

There is no restaurant and the reception service is bad. Everyday we had to eat at the golf cafeteria

Covid Vacation

Arelauquen Lodge is s fantastic hotel located in one of the most beautiful locations in South America. The hotel is fantastic, the staff very friendly, and Bariloche an amazing place for a vacation.

Everything about this property is unique and special!

Unique retreat surrounded by mountains. Calm, peaceful, restful sleep.

Retreat into Serenity

A retreat that celebrates serenity. The property is located in a secluded community away from roads and other sources of noise. The peacefulness of the place is felt the moment you arrive. The views are spectacular and can be enjoyed indoors or outside. The staff are friendly, professional, knowledgeable and helpful with any concerns you may have. The restaurant serves the best buffet breakfast I've ever had, as well as great dinners. There is a lot of bird-life in the area, some of which can be seen very up-close. The indoor/outdoor pool is an amazing experience, especially when it's snowing. The rooms are cozy, spacious and made of sturdy materials - wood, stone, and are well-decorated. The only other comments I have is that the bar should be open until later (it closes at 11 PM), and the music in the bar/restaurant area could be a little lower in volume. Despite this, the place is very tranquil. We will definitely stay here again.

This hotel is in a beautiful location with great views of the lake. The staff is absolutely fantastic! Philippe was especially helpful and kind. Christian was a creative bartender. Dining staff was extremely nice. We would highly recommend staying here

I liked the location and the homeliness. The view of the mountains was great.

Majestic views

A stunningly beautiful location. Excellent friendly staff.

It is located between mountains and th Lake, a quiet place, nice. Kindly staff.

Fantastic place to stay - we had a great four days, two of them spent skiing. Great golf facilities, tennis court, pool, spa, and amazing walks around the estate with extraordinary views. It’s set on a huge private estate with lots of privately owned villas - pretty cool place. Consider renting a car, it’s a 25 min drive to the ski resort and 30 mins to Bariloche. The hotel has a deal with a local company who can drop off a rental car to the hotel, and you can return it to the airport for about £25 a day. Lots of good restaurants nearby, worth exploring some great steak places! The hotel restaurant is pretty good (so are the cocktails), though the menu didn’t change in four days. The staff were all fantastic, very friendly, helpful and had great suggestions! Unique and amazing find in Patagonia.

Mountain View’s, great staff.

Hotel is tired! Pool had mold, Not one photo, looks like the hotel is closing. Room not very clean. Staff amazing. Ugly furniture..white leather with pink fringe. Could not recommend to others. Same feeling with most hotel guests. Great potential.

So beautiful and the staff were helpful and nice.

This was a wonderful place to stay with very kind and helpful staff. Kid friendly and safe.

best place to stay out side bariloche. you must have a car. the stafe is wanderful.

Excellent service Good value for money

Excellent Service Good value for money But inside a golf resort with no transport or easy access to anywhere except play Golf If you’re on a Golfing holiday that’s great!!

Patagonia exprrience

The hotel was adequate but lacks any amenities. Good for a golfer but all others should seek other hotels.

Stunning Views and Location

Arelauquen Lodge was a stunning retreat with breathtaking views and superb rooms and facilities, the staff could not have been more helpful and particularly assisted with booking trips and supplying local knowledge

Amazing location, in need of a refesh

Hotel in the national park. Better than staying in the town (which is rather grim) & hotel is a good choice if Llao Llao not available. Staff polite, average English skills but all friendly. Wonderful maids. The hotel pool has tiles missing and filters don't work. This let's it down & would be easily fixed. Free washing/drying facilities which is a great freebie. Recommend but hope management fix the things that need investment.

Spectacular property. Great service !

Incredible location. Beautiful rooms. Plenty of activities.

Out of the Way and Lovely Surroundings

We were a little put off by the guard house and winding drive to the Lodge, but realized its an exclusive country club and its probably warranted. The lodge is nice inside and the rooms are fairly large with a neat view over the golf course to Lake Guttierez in the background and mountain peaks. The dining room is fairly nice with lots of windows but somewhat Spartan. The food was good albeit the breakfast really never changed and the breakfast menu was very limited.

Not coming back...

I was only impressed with the beautiful views but you can get that anywhere in Bariloche. This hotel is VERY far from the city center and terrible to get to at night. The service was mediocre at best. There is no coffee or water in the suites, you need to buy everything and bring it in. The restaurant staff is ok but not very attentive in terms of refilling your drinks and removing the plates after a while. The drinks at the bar are overpriced and the ambiance is a bore. I think we were the only ones staying in the hotel with one more family which were the only people we saw the entire trip. You can totally stay in the smaller hotels on the coast which are very cute and close to everything. Don't go by the star rating because it's not accurate. I visited 3 start places which were much more fun and easily accessible than this 5 star hotel which is in the middle of nowhere. Needless to say, I will not be staying here again.

Not a 5-star

A normal 5-star should provide some bottles of water for the room, and espresso with the breakfast. In addition, the housekeeper should not barge into the room without knocking at 9AM. Furthermore, the hotel security kept us waiting in our car at the gate for almost 10 minutes even though we had all our documents, and a copy of our reservation. The staff is good and the hotel clean. Unfortunately, the annoyances noted here are disturbing for a highly rated hotel.

IF YOU LOVE GOLF THIS IS THE PLACE

FANTASTIC COUNTRY, THIS IS THE REAL OLD BARILOCHE, THE LODGE IS IN GENERAL A BOUTIQUE 4 STAR HOTEL, SOME SMALL THINGS TO IMPROVE, I WILL COME BACK HERE ALWAYS FOR BARILOCHE.

Beautiful view of Andes in a beautiful neighborho.

Staff is very helpful and accommodating. Arrived late and they were able to still serve us dinner in restaurant. Opened early for our breakfast the next morning. Definitely need a car there.

Affordable Luxury in Patagonia

Amazing property and extremely safe!

Great ubication, dont forget to rent a car!!!

the hotel staff are awesome, ill be there for my next vacation

A must stay, beautiful to say the least.

It's great. Beautiful grounds, elegant hotel with lots of amenities. It is a resort, not American style but nice and has everything you need nonetheless. The restaurant is great. Again I can't stress enough how beautiful the grounds and location are. The rooms are cute. A must stay in the region!!!

Wonderful place with a very friendly staff. Tamara welcomed us with a warm reception and her goodbye was as warm as her welcoming. The staff tried to accommodate us as much as possible with car rental, maps and activities...

Was quiet and off-season,but the food was amazing and the stay was perfect! Amazing

Great hotel, fabulous restaurants, difficult gate

Best meal I've had in all of Chile/Argentina was tastings menu at hotel. Room big and modern, but hard to adjust heat to comfortable setting. Front gate requires an escort for 10 minutes with police lights in your face the whole way and access codes to get in and out that hotel didn't provide up front or to get out! Half hour wait getting in and out the first time.

What a view!

wow views! The place is espectacular.

Amazing Stay

This was a great experience and I wish I could have stayed longer. The staff puts the extra effort into the small details....a welcome drink of iced tea, over-eagerness to book transportation, to help out, and to make you feel comfortable. I lost my phone and the staff lent me a personal computer to use, booked my phone, and kept track of me so that they knew where to transfer calls. I booked this hotel for a one-night stay so that I could rest before another day of travel, and I wish that I had skipped my travel and stayed at the Arelauquen Lodge. I had a great walk from the lodge, down the empty golf course, and along the lake, and then came back for an awesome dinner at the lodge restaurant. The room was extremely comfortable and would have been perfect for a longer stay, as it had a small kitchenette. They also stocked their guest laundry room with free soap, which I appreciated after two weeks traveling around.

beautiful hotel in a great location

great vacation ! but with this hotel, you need a car as it is impossible to get there without a car

Stunning grounds, excellent chef

Maria, our concierge, was always willing to please. She had great suggestions and did everything she could to ensure our stay was excellent. NOTES: it is in a gated community, far from downtown about $45 cab ride from airport-- u need your ID to clear security to get in so don't forget it.

5 Star Luxury Close To Skiing in Cathedral

I've traveled to 100+ countries and stayed in a lot of hotels and I have to say this is one of the best. If you're going to Bariloche to ski or sightsee this is an amazing "lodge" close to the slopes and ~10 minutes to town. Beautiful mountain vistas out of my window on the 3rd floor, fridge in room, heated pool, washer & dryer, highly attentive service, housekeeping & front desk staff, great restaurant. Although the hotel has a gym, I ran around the nearby lake and it was fabulous. Golf course adjacent to property. Was concerned about staying 10 minutes from town, but loved this amazing property and the free shuttle to Cathedral's skiing, especially as compared to many of the iffy hotels downtown.

Fantastic

One of my best hotel ever in my life! Loved it!

Great Hotel and Place

Very good hotel... nice location, service and experience

Breathtaking view, excellent stay

The hotel is beautifully located with back view to the Catedral ski resort; a lake and a golf course: absolutely breathtaking.... staff is very helpful and polite, although with limited experience; the restaurant offers a good gourmet menu with a 5 star breakfast. The rooms are brand new, clean, cozy, but not up to 5 stars. We were definitely at the most beautiful location in Bariloche (the Arelauquen condominium), however Arelauquen is away from town and transportation may be an issue if you don't rent a car. If you are looking for peace and picturesque site, this is it. We definitely recommend it.

Great hotel in a very beautiful area

I stayed with my daughter for 3 nights and will come back again for sure. The hotel is new, the service was outstanding. The receptionists helped us on everything we needed and overachieved our expectations. The breakfast was delicious, with local fresh and high quality products. We did not have the opporutnity to have dinner or launch at the hotel, but considering the quality of the breakfast, I am sure the food would be great. The hotel is localed in a very nice area with a close view to 'Cerro Catedral" and "Lago Gutierrez", it could not be better. I strongly recommend renting a car, since the distances are not so short: around 10 km to the city and 20km to the airport.

Muito boa

Pagamos por um quarto e entregaram outro inferior

Prezados, Gostaria de expressar minha insatisfação com a estadia no Arelauquen Lodge, Tribute Portfolio Hotel, em San Carlos de Bariloche, reservada via Hoteis.com. Reservei um quarto de categoria específica, mas ao chegar, fui alocada em um quarto diferente e inferior ao que paguei. A equipe informou que as fotos eram ilustrativas, o que considero inaceitável, pois paguei mais pela categoria escolhida. Após minhas reclamações, no dia seguinte, fomos transferidos para um quarto ligeiramente maior, mas ainda inferior e no primeiro andar, o que não atendeu às nossas expectativas. Sugeri que devolvessem o valor pago e cobrassem pelo quarto que realmente utilizamos, mas não obtive sucesso. A situação foi frustrante e desagradável, especialmente com malas e o espaço apertado. Essa experiência não condiz com o que esperava pelo preço pago. Aguardo um retorno sobre como resolver esta questão. Atenciosamente, Luciana

Quarto bem limpo , com aquecimento , vista maravilhosa. Atendimento muito bom. Café da manhã com pouca variedade.

NO recomendable, falta mantenimiento y ubicación

En la descripción del hotel decía que tiene transporte incluido al cerro catedral y no fue así. El Jacuzzi no funcionaba, la alberca tenia focos fundidos, el aire del cuarto ruidoso y esta dentro de un fraccionamiento siendo el acceso complicado y lento.

Lindo, mas razoável.

Hotel lindo, localizado numa área verde muito ampla, que fica maravilhosa na neve. O café da manhã é básico. Distante da cidade e das pistas de esqui.

Hotel maravilhoso.

Hotel excelente, paisagem maravilhosa, limpeza perfeita, localização muito boa. Já fazem 10 anos que ficamos todo inverno neste hotel.

Excelente.

Perfeita. Muito boa.

Astonishing surroundings, small and authentic hotel with all the necessary supplies

Local maravilhoso com uma vista cinematográfica

Excelente local, com poucos quartos, com localização privilegiada e uma vista incrível. Atendimento ótimo, funcionários educados e disponiveis. Cafe da manhã poderia ser melhor, restaurante muito bom

Recomiendo ampliamente

Scenic view!

Impecable como siempre el Arelauquen Lodge

Recomendable

Muy lindo hotel, situado en el barrio golf de Bariloche , algo distinto si se pretende tranquilidad rodeado de un buen ambiente

Paisagens maravilhosas

Localização privilegiada, tudo muito lindo. Acordar com as paisagens que o local oferece e fantástico. .

Lugar maravilhoso

Lugar de lindas paisagens, funcionários muito prestativos e educados. Boa limpeza e quartos confortáveis. Simplesmente adorável!

Wonderful property everything is beautiful I only recomend to rent a car to get here is very important!

todo muy limpio, el personal excelente, muy comodo y agradable

Nos fue bien .

Local lindo

O hotel fica num local belíssimo, com um restaurante e bar com vista para as montanhas e um campo de golfe. Piscina aquecida, sauna. Café da manhã muito bom. Comida do restaurante à noite é boa, mas nada excepcional. O Neuyen e a Carolina são ótimos. Por outro lado me foi cobrada uma cama extra sem que na reserva tenha sido informado de que haveria tal cobrança. Além disso, como ocorreu em todos os hotéis na Argentina, vincularam os valores da reserva ao dólar, de modo que houve valorização após minha reserva e assim tive que pagar mais do que previsto.

Os quartos estavam quentes demais e não conseguíamos diminuir a temperatura. Tivemos que ligar o ar condicionado ! Fora isso as instalações são ótimas , comida muito boa e lugar lindo !!!

La habitación no poseía agua fría, había que dejar corriendo el agua unos 10 minutos para que el agua se enfriara. ya que en ambas canillas salía agua hirviendo. Desde el primer día me comunique con el hotel para pedir late checkout y es la primera vez en mi vida, en que me dan excusas de que no saben hasta ultimo momento. Recién a las 9 am del día en que me retiraba me dieron una solución, me cambiaron de habitación, mientras no estaba en el hotel.

Hotel e Equipe Incríveis.

Local Incrível. A equipe é super atenciosa e prestativa. Chegamos no hotel as 10h da manhã e já tínhamos todos os quartos liberados para early check in. Quando fomos embora nosso voo era as 23:30h e liberaram um dos 3 quartos para late check out ate as 20h sem custo. O lugar é um espetáculo. Fica dentro de um um condomínio maravilhoso. Melhor restaurante de Bariloche fica no hotel.

Estadia 5 estrelas!

Experiência fantástica. Lugar maravilhoso, atendimento excelente, cozinha formidável. Recomendo muito.

Es un lugar precioso y el personal excelente. Las habitaciones, el gimnasio y la piscina necesitan mantenimiento urgente

O hotel fica um Pouco distante do centro de Bariloche. Alugamos um carro e demora em torno de 30 min.

Todo excelente

Muy buen desayuno y limpieza…

Limpieza general muy buena, buen desayuno. Un poco alejado del centro y otros lugares (se requiere auto).

Perfecto!!!

Fue increíble, el lugar es de ensueño, los paisajes, el lugar donde está, todo muy lindo, la atención de todosen el hotel , mejor imposible, excelente desayuno, y muy lindas habitaciones, no bien podamos volvemos

Estadía brillante . Un hotel divino en un lugar soñado .

Linda ubicación. Amabilidad del personal, muy buena. Falta mantenimiento en la piscina.

En el desayuno no hay reposición inmediata de los productos , no cumplen horario de apertura con todo expuesto para el servicio y el bar a la noche cierra muy temprano. Después todos los otros servicios u atención excelente

Nos encantó el hotel y el servicio de restaurant. Fuimos con niños y la pasamos excelente

Todo. El personal. La comida. La ubicación. Sobre todo la ate y de Nicolas en front desk. Al igual que la señorita del turno de noche. En general todo todo el personal fue buenísimo. Y la limpieza del lugar excelente.

Las vistas son impresionantes. No podría mencionar algo que no me haya gustado.

Otima estadia

Cama, travesseiros, lencois e toalhas de qualidade e cheirosos. Hotel muito confortável, funcionários atenciosos e vista incrível para as montanhas.

Un lujo total... muy bueno el lugar... el desayuno, descomunal...

Aprazível!

O hotel é muito bom, apenas 28 quartos, a jacuzzi e a piscina são muito boas, fora a sauna no vestiário, que devido ao pouco uso muitas vezes você se sente como se estivesse em casa. O quarto é excelente, espaçoso, bem equipado. Apenas aconselho que ao escolher esse hotel, você deve considerar o seu roteiro como um todo. Se você estiver indo para lá para passar vários dias esquiando no Cerro Catedral, vale bastante, pois a distância é menor do que do centro para a estação. Agora, se você pretende ir várias vezes ao centro e não estiver de carro pode ser um pouco desgastante. A paisagem é incrível, embora um pouco mais caro que a média dos hotéis da região. E por algum motivo, embora aqui ele esteja qualificado como 5 estrelas para a Secretaria de Turismo de Barilhoche ele é um 3 estrelas.

Cartão postal

Local com vista incrível, atendimento excelente de toda equipe, instalações ótimas e ótimo café da manhã.

Lugar lindo, um pouco distante da cidade... piscina e academia fracas... funcionarios muito simpaticos e atenciosos... ficamos num quarto familia muito espacoso e bem equipado.

Excelente

Maravilhosa Amamos Vamos indicar e quando pudermos voltamos