.

old but within budget

A rather old building in need of a bit of renovation but clean and tidy. Good size bath tub, 2nd floor room with balcony (paid a bit extra but worth it). Small pool on top floor, good sun terrace and beds.

Poor maintenance

The location of the hotel is Ideal. The rooms are a good size but tired and very poorly maintained. While we were there we had a leak from under the sink and the toilet bowl was not fixed to the floor. With a lot of renovation the hotel could be very good. Pleasant staff.

Thumbs up 👍

Staff Excellent. Location very nice. Studio apartment was basic but good value for money! Great swimming pool on the terrace.

Great location, poor accommodation

There are some good things about these apartments, but the bad outweighs the good. The good: - they are centrally located in a lively part of town. Bus station, beaches, bars and restaurants are close. - staff are friendly and when I reported a problem with the lights in my room sorted it out immediately. - though the rooftop pool is small, it's a lovely place to settle with good views. The bad: - extremely uncomfortable, lumpy mattresses. - neither air conditioning nor a fan. - patchy cleaning: while the cleaners do the bathroom and bed, there was lots of dust on the floors - thin walls mean a lot of noise from neighbours - very visible lack of maintenance and investment. eg my first set of sheets had cigarette burn holes in them It's very dated, from the mattresses that feel like they're older than I am, through the chunky CRT TVs that you haven't been able to buy for several decades to the patched up furniture. This could be a great place, but it feels like it hasn't had any investment in decades, and boy it shows.

For the price its unbeatable

The apartment was great, the cleaning and housekeeplng was fantastic! Nothing was too much trouble the staff made our stay amazing!! This is the second time we have stayed here and are definitely coming again! You can walk to loads of places and the reception are so very helpful - they booked taxis and were just great!!!

Excellent location! The hotel could do with updating but was very clean and the staff were friendly and helpful. It was cheap and I think you get what you pay for. There is a lovely rooftop pool.puerta de la Cruz is a lovely vibrant town. We enjoyed our stay very much.

Disappointing experience

Room was dark, cold and noisy. Both external street bar noise late at night and internal plumbing noise and cleaners from early morning. Not as expected based on website photos of sunny balconies in a pedestrian square.

Will return

Central position, Free limited wifi, Very comfortable. Helpful and friendly staff.

Staff excellent and very helpful. Public areas good. Apartment needs a little updating and some TLC. Surrounding area very nice.

Away with friends

Had a great stay.Ideally situated for all amenities.And close to beach.

Tenerife vacation

I stayed in this hotel for six nights recently. The room size was huge, I liked the kitchen at it included in oven and stove too. My only complaint is that the TV didn’t work, and it did not have a microwave oven. Other than that I would’ve given it a perfect score.It is a very good value for the price.

A good cost friendly hotel

Friendly staff..beautiful hotel and excellent buffet.....Would stay there again.

A good stay at a very resonable price.

Very close to local amenities...staff very friendly and willing to help..would seriously consider staying there again

Good choice and very good price and excellent location

Excellent central location, clean hotel and excellent staff

Just an aging hotel it is a good place to stay. I felt safe and secure in the hotel and room.

The ground floor apartment was spacious and close to all amenities. Staff were excellent!!

Right in the heart of the old fisherman’s quarter, with lots of fabulous restaurant all around, excellent value for money, good clean rooms andfriendly staff

Comfortable accommodation, centrally located

The apartments are spacious and comfortable. Pool area is quiet with no screaming children. Plenty of bars and restaurants nearby, along with free parking a few minutes walk away. Staff are friendly and helpful. This is my second stay and I will go again.

excellent hotel

have stayed here on 5occasions and my wife insists that I try to book here when we visit Puerto de la cruze.(9 times in 5yrs)

Cheap holiday

I loved the pool on the roof ,hotel is bang in the middle of town ,beach etc great place to stay on the cheap ,safe and people so friendly ,much quieter than the south but more relaxing herein north and buses cheap

we only had one night there,staffs very helpful ,and kind,room was very clean and good value for money ,and wold go back there again,handy for bus station ,to get back to south airport,

Good Value

Although there are some improvements that could be made, overall, it is very good value. Spacious,comfortable apartments in a good location for a very reasonable price.

Good location

The apartments were very close to the town centred there were many bars, restaurants and shops nearby - it did get a bit noisy at night, but it was Carnival Week. It wasn't too far from the beach, there is a rooftop pool and the weather was glorious for February.

Location Great.

Great for crashing during Carnaval but beds had plastic sheets on and the beds where not sturdy. No bouncing! Cannot get a car to front of hotel to off load.

Two week stay before Xmas. The hotel was good value for money, slightly worn around the edges, but perfect for the bargain price. Self catering facilities were adequate for preparing basic food, which made for a cheap break. As is typical in Spain, everything was very clean, and the maid service faultless. We had a side room, with a large terrace. Staff were professional and courteous. The immediate vicinity is a little touristy, (restaurants) but fine, and slightly more bohemian a short walk away. Parking no problem a few minutes walk away, either around the corner, or along the coast. Felt safe. Car recommended to tour the Island (cicar). Will happily return, but might be busier in high season.Seems particularly popular with Germans. Recommended if on a budget.

Another good stay at the Florida Plaza. Good value accommodation. Close to bus station and easy walk to playa jardin beach and plaza de charco. Take your own kettle as not provided.Studio facilities 2 rings and oven. Cutlery basic .

Nice hotel quite close to beach

Pueto Dr last crude is a lovely and very friendly place to stay with plenty of restaurants to cater for all tastes. Lori park is a must visit on you're stay and also Siam water April they are amazing. This was my third year there and I will be returning next year.

Florida Plaza

Hotel was not up to scratch, the electric hobs weren't working and it took them a week to sort it out.

The hotel is in a good location. The staff was very nice. We had a lovely stay!

Good value accommodation in a central location

The room was a decent size and was clean and comfortable. The other guests in the hotel were very quiet so I slept well. The pool area was perfectly adequate.

Awful

Bed bugs spring to mind! We booked another hotel it was so terrible.

Good hotel

For a 3 star hotel very good, facilities are what would be expected. Local to lots of things including beach and loro parque. Very helpful staff cannot fault them at all.

Location is amazing for travelers !

I often stay here when visiting puerto due to its location . The rooms are not modern and lack and major comforts .the couches are uncomfortable and perhaps a darker colour would have been better due to stains showing . The beds are comfortable but missing a quilt , instead there is a bed throw which I know are not changed after each visit and linen covers . You can also Use a wooden blanket in room again not sure these Are changed after each visit. The hotel is basic and I would recommend asking for a front room over plaza and not the side rooms . Mine was opposite a music school who sounded like a soundtrack for a sience fiction film from 20 hours until 24 hours ! Big brass band very loud and noisy !

Cheap but not so cheerful.

You get what you pay for .... however the room I had did not match the description e.g. no sofa in room as pictured. Also handle on oven was broken and tv did not work. T.v. not an issue as on holiday, But would still have expected it to work. It is ok as a base for a cheap week away but not for any longer.

Perfect location. Close to all amenities.

A couple's one week stay. It was lovely. Area of Puerto De La Cruz is very local and not over populated with tourists. The hotel staff had perfect English and all of the shop, bars and restaurant staff had some English but not fluent which was a plus for us. It gave us the chance to learn a few words of Spanish and not feel like we had never left Ireland. All in all a great place. We hope to return next year and bring my partners 9 year old son with us.

The guys at the reception have been amazing!

The experience has been very very good! Perfect location! Very polite and friendly staff

Cheap and cheerful with a good location!

GREAT SPOT, LOTS OF CHARACTER

YOU GET WHAT YOU PAY FOR HERE. WOULD HAVE EXPECTED THE OVEN TO WORK [ALONG WITH THE SMOKE ALARM] THOUGH! NOT GOOD FOR NON SMOKING GUESTS, EVEN THOUGH THE MANAGEMENT SIGN SAYS 'THERE IS NO SMOKING ANYWHERE ON THESE PREMISES', NOT EXACTLY BACKED UP BY THE ABUNDANCE OF ASH TRAYS IN ROOMS AND PUBLIC PLACES.

Great value for money in excellent location

Lovely little apartments fully equipped with everything you need. Nice location in the heart of the old town but easy walking distances to beaches and new town

Central to all amenities.

For such a hilly terrain the position of the hotel was excellent for my requirements. Being elderly the easy walk from the hotel to the quayside was exactly what I needed. My only regret was that my room did not have a balcony which is very important to me as I like to rest in the pm getting as much fresh air as possible. On possible future visits it would be a priority for me to have a balcony.

Good hotel in city centre

It's not too bad if you would like to safe money,but studio apartment too small,and no balcony.

Convenient

Excellent staff service

Nice hotel close to main shops and loads of restau

Hotel out dated and no air conditioning in the hotel

Good hotel if you want to be in the centre of town

Well presented hotel inside. Good level of cleanliness and staffing. Nice roof terrace and swimming pool. Surprisingly quiet place to sit in the daytime. Pool attendant who tested water quality daily. Kitchenette better equipped than some. Centre of town near to bars and shops. However what looks like a private plaza in the photos is actually a public space open to the street and the exit point for those using the large private car park under the hotel which is not open to guests. There was no hotel parking and street parking was difficult. Had to leave car 400 to 600m away, bit of a concern with a hire car. We were mother and adult daughter visiting in early March.

Good value for money hotel

These apartments are great for what you pay. No it's not five star accomodation but you are not charged a five star price either. Yes the rooms are basic but they had everything we needed. No kettle but a saucepan you could use to boil the water for a cuppa. Studio rooms have no balcony but we just moved the settee and coffee table in front of the French window and this served just as well as the balconies on the upper floors. Bathroom was large and modern, shower fine, nice big mirror. Kitchen area was small but we didn't do any cooking. 2 single beds very comfy with small bedside table. Nice big wardrobe and large mirror above the dressing table plus a full length one inside the wardrobe door. Plenty of drawer space. Plenty of lighting. In the evenings there is live music in the bar which you can hear from your room which goes on until 10.30pm we found it quite enjoyable but it may not be to everyone's taste. Good blackout curtains and not too much noise in the mornings. The roof top pool was fairly small but the area had enough sun loungers spread over 2 levels. There was always a life guard on duty but pool did shut at 6pm this is when we lost the sun behind the mountains anyway so would be too cold to swim. Just outside the hotel are all the bars, restaurants and shops which lead to the main square where there was usually live music being played where people would start dancing. Plenty of walks close by. Plenty of choice of restaurants, Spanish, Chinese, Indian, American

Great location

Great location and great value for money.

Great pool

Great roof terrace pool and sunbathing area. Pool temperature great, not freezing as others have been. Only Sky news as English tv channel. Have to pay for wifi.

The wifi was bad. If you want use internet, go to vodafone store that is near hotel and by access to wifi (1.5 g / 30 euro).

Close to beach center of activity

Great location, clean and affordable, great rooftop pool, I would stay there again

Ideal place for a family stay

The place is very stylish and with a charcter and style , not just a beton box. The room was big and very clean. There was a full equipped kitchen, so no problem for food for kids (baked pizza).Location is closed to everything, walking distance. The stuff was very helpfull. There is no air con , but end of September was hot too hot. Did not enjoy the roof pool which looked nice, due to busily exploring the city.

Beautiful hotel in a fantastic quaint perfect location

Very enjoyable and relaxing .. Loved it !! Want to come back !!

Right in the middle of the small town

+++++ (plus) Great small room, the residence had all the ampliances and cooking tool's, well what to say it is a free duty island right in the middle between cape verde and madeira and all cheap. An island that lives of tourism so they need to care for their visitors. An authentic pearl of the atlantic ocean and totally worth to revisit. ----------- (minus) The room 151 offered as part of a holiday package had an inland view to the town and I couldn't hardly sleep during the night. I could get some sleep only after the local cafeteria close at 02:00 so it has been so difficult to sleep. ----------- (minus) The Internet access is a rip off 4€ for an hour and 10€ for 1 day access . ++++++ (plus) free swimming pool but the not soo hot temperatures in december (25c) made me choose different options like sightseeing to el tide and loro park and santa cruz ++++++ (plus) helpfull staff and really polite and educated with 24 hour help desk. ++++++ (plus) Great calm residence with ambient music which made me feel relaxed. I'll give 3.5 out of 5 stars and that is only because of the noise at night because the room I was offered.

Close to all amenities

Booked a last minute night before flight holiday to Tenerife. The apartment was clean and basic with cooking facilities. Very close to the square with lots of bars and restaurants. I highly reccomend the local bars for cheap typical canarian food such as Los gemelos.bus station very close by for trips to the surrounding villages of Los gigantes, orotava and of course teidi.

Lovely hotel close to everything

This hotel suited me perfectly. It is situated in a very nice place in old town close to the sea, close to nice restaurants with good food, near shops and events on the plaza. Very nice staff in reception, and nice with the night portiere to open the door for late customers as me. Feels safe to return when the reception is staffed. The rooms were kept clean. Nice with kitchenette in case one wants to make something in the early morning for break fast. Was also very well equipped if one chooses to make real food one day. This is a place where one will return.

Central for everything

Clean sheets & towels daily. Cooker a bit worn, couldn't see numbers on dials. Wish we had specified terrace, there were none available when we arrived. More Parasols around pool needed. Easy to find free parking spaces close by. Spotless reception, lifts.

We only stayed for one night in this Hotel. I booked 2 Twin rooms. It did the job, but I couldn't stay there for a week or god help us, 2 weeks. The rooms had seen better days. Badly in need of an update. Would I stay there again ? No way.

No-frills central self-catering accommodation

The hotel is in Puerto de la Cruz in the north of Tenerife. It's a nice place to escape the worst of the sun'n'beach tourist machine. The hotel is in a central location, meters away from shops and restaurants and the main square of the town. This hotel only does self-catering accommodation, but this is great if like me, you enjoy a mix of eating out and cooking up some home comforts. It's a no-frills hotel I'd say, but with friendly and helpful staff. Did enjoy lazing by the roof-top pool while nursing my sunburn one day. Local sites: casino sea water pools, loro parque (birds, dolphins, whales), Taoro park with nice views over the city, Hacienda San Pedro (convent turned into a restaurant on the hill above the town).

Acceptable for the (very low) price paid

Fine as a budget offering. Great location and good sized rooms with decent kitchen facilities. As noted in other reviews, the hotel is very dated so suffers noise issues (crap plumbing and little sound insulation between rooms. This was acceptable considering the price for all but 3 days of our stay during which the hotel had booked every available room to drunken (and correspondingly noisy) high school students.

some wear on the furniture and decoration, especially bathroom (silicones around bath tube) otherwise everything good, great value for money. lots of nice small restaurants around and close to the coast. recomended ;)

Great Value For Money

Most people would whinge about this place as its a basic as you can probably get but for the price we paid its a steal. The only whinge I would have was that the bed was a tad lumpy and the solution to not having double bed was simply "push the beds together!" Other than that, and as mentioned, for the money its a steal and proves the old adage that you get what you pay for. Overall, the staff were more than happy to help, the rooms were very clean and the apartments were close to the beach and a huge variety of resturants and shops

Det behövs en stor storstädning! Daglig städning ej bra! Golv fortfarande smutsig! Folk röker från fransk balkongen ! Inte trevligt! Jag är allergisk, Dåligt utrustat kök! Bara en platta fungerar!

Emplacement super, personnel genial et avenant dommage que la propreté laisse a desirer ; pour exemple des traces de calcaires sur toutes les robinetteries ....traces également au sol de la salke de bain ....seul bemol

Skabbig hotel. Badrummet från andra världskriget

Sarebbe da ristrutturare, troppo vecchia

Comida horrible de un dia para otro recalentada custro cosas todo los días lo mismo,media pensión y muy cara para la calidad del profucto, pesimo, No volveríamos ni grstis.

Reseña general del alojamiento

El apartamento era muy amplio. La habitación edtaba limpia a excepción de los utensilios de cocina y la bañera. Tuvimos que comprar platos, vasos y cubiertos de plástico para poder comer ya que estaba muy sucios. Las camas no eran para nada cómodas y ls vistas eran a un edificio. El personal es muy agradable y las zonas comunes estaban muy bien y estaban limpias. El apartamento esta muy bien ubicado, esta cerca de todo.

Bastante bien calidad-precio. Recepción y trabajadores muy amables. Muy recomendado las habitaciones con terraza.

Wir hatten eine entspannte gute Zeit dort.

Horrible y descuidado

Hotel angenehm und sauber, Essen sehr gut zubereitet aber viel zu wenig Gemüse auf dem Speiseplan! Personal Sehr freundlich! Mietwagen OK, keine Beanstandung!

In A Nice neighbourhood and not to big as a building. It was an old complex and furniture too. People very kind and helpful

Apartamentos con sus años en buen estado. Bien ubicado.

Kiváló választás, kiváló helyen.

Kiváló hotel. Nagyon jó helyen. 1 percre boltok, kávézók és éttermek. Kb 6 percre a tenger, szóval tényleg lokáció szerint szuper. A szobák tiszták, naponta takarítás van. A fürdőszoba is tiszta, semmire nem lehet panasz. A reggeli bőséges és finom, sok mindenből lehet választani. A szobák mérete kellően nagy, már-már feleslegesen nagyok, szinte mindegyik szobában van a 2 ágy mellett kanapé is, szerintem minden szobában elfér 3 vagy 4 ember. 1 negatívum van : A hotelt tavasszal, vagy őszi időben érdemes választani. A nagy nyári hőségben nem, mert ha jól láttam nincs Klíma sehol !

Alojamiento correcto aunque pobre en cuanto a los utensilios de cocina.

Très bon emplacement au centre proche de la plage et de la station centrale des bus. Les prises électriques dans la chambre et équipements cuisine un peu trop vieux ou dysfonctionnement ! L’accès a la piscine horaires trop restreints 10h-18h pas d’accès au lever ou coucher du jour. Sinon personnel très arrangeant et serviable. Top

Nice location, room big enought. Bed are horrible, no fan and no ac on the room. Bar in front play music everynight until 1am, impossible to sleep before that. Pool is nice, staff is kind

Antiguo,descuidado,sucio,calor insoportable en habitación. Higiene deficiente,ascensores parados para ahorrar. Colchones destrozados,muebles viejos,tv antiguas inposibles de ver.

Muy recomendable

Buena ubicación tanto para ver Puerto De la Cruz como para ver los sitios cercanos. Habitación amplia y cómoda

Sentralt

Litt slitent, men ellers bra. Hyggelig betjening. Bestill rom med terasse i øverste etasje. Etasjen under har fransk balkong, og de nederste rommene ingen. Meget sentralt. GKan anbefales.reit svømmebasseng på taket.

Хочу вернуться

Мы оплатили 4 ночи, но отель закрылся на следующий день, как и другие отели из за вируса. Мы хотим перенести наши 3 оплаченные ночи на следующий отпуск. Ждём ответа от отеля, но пока тишина

- Huoneistoon ei kuulunut parveketta vaikka oli annettu ymmärtää , että parveke olisi - Huoneisto oli kylmä ja katto kupruili kosteusvaurioista - Siisteys ok ja henkilökunta yställistä

Como siempre un placer alojarse en este hotel.Los empleados muy majos y el apartamento completo.

Inseltypisches Apartmenthaus in toller Lage

Es war mein dritter Aufenthalt in diesem Aparthotel. Ich mag dieses Haus sehr gerne wegen der super Stadtlage. Die Studios sind geräumig und haben je nachdem, was man bucht, einen Balkon mit Tisch, Stühlen und Wäscheständer oder nur einen „französischen Balkon“. Die Balkone bieten leider wenig Privatsphäre, man sieht und hört die Nachbarn zu beiden Seiten. Es gibt auch Apartments mit extra Schlafzimmer, aber auf den Buchungsportalen sind diese teilweise nicht zu finden. Habe mir jetzt die Zimmernummern meiner bevorzugten Studios und Apartments aufgeschrieben und werde den nächsten Aufenthalt vielleicht direkt über das Hotel buchen. Rezeptionspersonal ist freundlich und hilfsbereit, mein Wunsch nach Zimmerwechsel konnte jedoch nicht erfüllt werden, weil das Haus Ende Dezember völlig ausgebucht war (ich hätte mir wieder ein Zimmer mit Blick zum Teide gewünscht, wie ich es im Winter zuvor hatte). Reinigungspersonal ist ebenfalls sehr freundlich und reinigt ausreichend. Im Küchenbereich fehlt leider vieles, ich würde mir Schneidebrett, Nudelsieb, Toaster und Wasserkocher erwarten und ebenso Abwaschschwamm, Spülmittel und Geschirrtuch. Toll wären im Winter auch richtige Bettdecken mit Bezug (funda nordica). Es gibt leider nur Laken und etwas schmuddelige Wolldecken. Es gäbe also noch Verbesserungsbedarf. Ich werde meinen nächsten Aufenthalt in Puerto de la Cruz trotzdem wieder sehr gerne dort verbringen!

Pettymys oli, että ebookers'in sivuilla huonekuvauksessa väitettiin huoneessa olevan parvekkeen,mikä tosiasiassa oli käyttökelvoton ulkoerkkeri. Itse hotelli alkaa olla melko nuhjautunut, mutta kuitenkin vielä kelvollinen loman viettoa varten. Ruoanlaitto- ja ruokailuvälineet vähän kyseenalaiset ja niitä varten olisi syytä olla 'Fairyä' ja pyyhe - ei ole järkevää ostaa Fairy-pulloa lyhyen loman ajaksi.

een hele ruime kamer, een mooie badkamer,maar wij hadden appartementhotel geboekt en hebben zelf lepeltjes, messen en vorken gekocht. er was & casserolle maar ook zonder deksel. De bedden waren veel te hard waardoor we zeer weinig hebben geslapen

cuando lleque no tenia entrada en dicho establecimiento ,no aparecia en los registro .y yo habia echo la recervacion con un mes de antelacion.tuvo que llamar ...estuve como 2horas de espera...que mas quiere..puffffffffff

Buen finde.

godt ophold i Puerto de la Cruz

Udmærket sted, lejlighed har hvad der skal bruges, balkon ok, gratis WIFI er ok, pool og pool og liggestole ok. Centralt beliggende - gåafstand til alt - også strand. Byen ogt bus er ok

Esta muy bien situado, centrico, la atencion muy buena, el apartamento bien pero creo que tendrian que renovar los utensilios de cocina sobre todo las sartenes. Por lo demas muy tranquilo y muy bien.

La amabilidad y disposición del personal es lo mejor, pero le hace falta una reforma al complejo, esta todo muy anticuado

Buena ubicación. No me gustó: techo agrietado y paralelo a el techo el suelo. Techo del baño descascarillada la pintura. Habitación frente a un local de practicas de música, aunque agradables para mí. Nevera antigüa, se salió el agua y tuve que echar las toallas al suelo, eso sí, rápido le cambiaron. Colchones de muelles antigüos y uno de ellos con sangre "vieja". pese a ello, sí lo recomendaría por el personal que lo compone. Personas profesionales, amables, serviciales y raudos para solucionar los problemas que surgen.

El recibimiento y la atención del personal fue excelente. Al igual que la información que nos dieron cuando tuvimos algún tipo de dudas. El apartamento en si está muy bien situado y para las necesidades que teníamos nos las cubrió. Eso sí las instalaciones un poco anticuadas quizás de ahí el precio bajo de la estancia. Otro pero que me hubiera gustado es que faltaba en algunas zonas un poco de limpieza aunque no creo que sea culpa de las personas encargadas de ese tema sino por falta de personal. Pero si tuviera que decir algo lo recomendaría y repetiría en este hotel sin lugar a dudas

La habitación muy amplia y una gran piscina en el hotel.

Lo único bueno es la ubicación, por otro lado la limoieza, estado de los apartamentos, muebles, los colchones no son comodos, cuidado con la ropa que dejas en la cama se la llevan y nunca la encuentran siempre te dicen que vuelvas mañana a preguntar

Limpieza bastante deficiente, ni siquiera proporcionaban productos de limpieza para la cocina - tenías que comprarlo tu. Horario de piscina muy limitado.

Personal amable. Apartamento cómodo. Utensilios sucios.

Vacaciones perfectas

Muy bien ,cercano a todo muy tranquila y personal muy amable. Para repetir