Pleasant Moose Lodge

8.8

Excellent

315 Guest reviews

8.8

Excellent

315 Verified Reviews

Read all reviews

Cleanliness9.0/10

Service9.2/10

Comfort8.8/10

Condition8.4/10

Amenities8.0/10

Great place to stay, will be back again!

Staff was great and very accommodating. Will stay here again!

Mattress needed replacing

Not only did they have breakfast daily there were snacks after hours as well which sometimes hard to find open establishments at night in the U.P. Staff was nice & accommodating. Would definitely go back.

Great for snowmobiling

Great place to stay

The people are wonderful and very helpful. They had a laundry that we used. The lobby with the fireplace was very inviting and we sat there every night in front of the fire.

Awesome owner

Very friendly

Hotel With a Heart

We were staying at the Pleasant Moose Lodge due to a death in the family. The staff found out the purpose of our stay and were very compassionate and offered us extra assistance. Everyone was so nice. We would all go back to the Pleasant Moose Lodge on a haapier occasion.

I loved everything about this place. The manager was wonderful, and the staff were friendly and kind. The rooms were clean. The Lobby was cozy and welcoming. Will will definitely stay again when up thus way

Friendly staff

Condition of physical facilities.friendly and helpful staff. Good breakfast. Quiet location away from traffic. Good value.

Cozy and comfortable.

We wanted to go to see the falls and this was a good location for that and also going up to White Fish Point. The staff was great, there was complimentary bottled water, fruit, popcorn, pastrys coffee and tea availble all day. The breakfast was good. The area where the breakfast is has a fireplace that was not on in the mornings but that's not a big deal. The room was spacious, clean comfortable.

Pleasant and helpful staff

The staff was efficient and knowledgeable. We loved the popcorn cart with delicious popcorn always available. The autumn decorations were a nice touch. Our room was clean well maintained. We would definitely stay again.

Very comfortable, good amenities, staff was very helpful. Short drive to Tahquamenon Falls or Whitefish Point.

Easy access to trails

Pleasant Moose Lodge

Pleasant Moose Lodge was an older establishment but very clean and comfortable. Staff very friendly and helpful when we had questions about the area around Newberry. We stayed here with another couple who were travelling with their pets. Staff very accepting.

Everything at this property was amazing. Rooms were very clean and fresh smelling. 24 hour staff and Staff was amazing. Gift shop was cute. Great breakfast. Food to order at 3am if needed. Amazing place close to towb.

Uncomfortable

Really liked location, felt welcomed, good breakfast choices,but bed was not comfortable.We stayed two nights. The only reason I stayed the 2nd night was because I prepaid and it was non refundable. Staff we very compassionate and called manager but 2nd night was completely booked she said and even if it wasn’t staff said that all the rooms have the same mattresses. Very disappointing. We liked everything else alot!! But won’t be back or reccomend until they get new mattresses.

The place was very centrally located for what we were doing. The staff were very friendly and knowledgeable. The rooms were clean.

Rooms need updating. Clean rooms just old

We liked staying here and would stay here again. Just a few things that could be improved. The Internet was very slow and unreliable. Don't consider trying to stream any movies. A washer and dryer are available - $1.50 per load and the $1.50 for the dryer for 50 mins. There is free popcorn, donuts and coffee 24 hours a day. The room has no USB ports and plugs are located in hard to reach places. Fortunately we brought an extension cord and USB adapters. Breakfast is very good. Waffles (they have an apple mix and whipped cream) cold cereal (only fruit loops), and orange and apple juice.

Very clean and very nice staff.

Really really nice place to stay

Very nice place to stay, free breakfast and popcorn, and the staff are extremely nice and helpful. I would definitely recommend this hotel if you want to visit the area

Wonderful staff! Extremely friendly and accommodating. Definitely will book again!

Friendly staff, quiet space

The staff is amazing

The staff is amazing. Extremely helpful and great food suggestions. I am having a hard time finding the words that would describe how amazing they were. My kids loved the play area, they could have spent hours there if we would have let them. My only suggestion/complaint: Please update the beds. Felt like old hard pillow tops.

I really like the convenience of restaurant, in parking lot.

The staff was very friendly, helpful and accommodating.

This place was very clean and the staff was VERY friendly. It was perfect for what we needed.

Very clean nice place

Filthy

All the times that I have stayed in NewBerry this is by far the dirtiest place I have ever stayed. There were hairs on top of the sheets after pulling back the top blanket, shower drain trim was coated in dirt and grime, bathroom floor was dirty with piles of dust behind door along with the front of tub. Not to mention all the holes that were patched, yet not painted along with molding around the bathroom door busted. Only one small trash can for the entire room. I would not stay here again.

Staff treated us well

The staff here is what made our stay such a pleasure. Some of the other guests we met each day in the lobby at bkfst were smelly and just trashy. Some teenager came down in her nightie w short robe wide open. She was there w mom n siblings. They rarely ate anything just came down to sit in lobby. Ugh. Took up space and were unkempt to say the least. A bit unappetizing. However, the rooms were clean and we did have to switch rooms in middle of r stay due to super thin walls on an adjoining rm (nobody’s fault) n Becky was on it. They were very kind and helpful w everything. Bkfst was good n hot daily which saved us time. The second room we stayed in the beds were super comfortable. Great place. Great staff. Very affordable.

Great place!!! Quiet,comfortable,very friendly staff.

Staff was friendly and courteous. Room was spacious and comfortable. Breakfast was good. Dining area was somewhat small.

3 nights in Newberry

Nice place 😊👍

Very quite and very very friendly staff.

Great place to stay. Friendly staff. Very clean. Loved the popcorn and water offered in the lobby. I would stay here again.

Nice hotel. Clean and friendly staff. The complimentary breakfast was very good

It was on M-28, very convenient for the places we wanted to explore.

Great hotel for a stay in the UP

The perfect place for a visit to Michigan's UP. The Pleasant Moose Lodge in Newberry was centrally located for our trip. Nice rooms, clean and extremely nice, helpful staff. Drawbacks- no elevator, free wifi but limited cell service in the UP and in need of new mattresses. Ours was too soft. Breakfast was good with homemade blueberry compote for our waffles, toast or biscuits. Even had popcorn and ice cream bars free everyday. We were an hour away from Pictured Rocks, Tahquemenon Falls, the Great Lakes Shipwreck museum and several other popular attractions. Stayed 3 nights and would definitely stay again.

Deb, the general manager, was a delight!! We’ll definitely be back!

The rooms were clean and the breakfast area was small but homey. The staff were friendly and kept everything organized and clean during breakfast.

The management was excellent and personable. I’d go there again.

The staff was wonderful! They were friendly and accommodating! They are what makes the moos so pleasant! The facilities are ok but the staff make up for what up for it. There is, always fresh popcorn ready and sweets and coffee for snacking. Highly recommend!

We really liked our stay here. There were just a couple of nuisance issues that keep it from a 5 star. 1) The lobby and hallways weren't air conditioned on two of the hottest days of the year. The rooms were good but the rest was miserable. 2) Our bathroom light was having ballast issues. Turn it on and it was like a haunted house light. It would buzz and flicker, but once it was on, it was good. 3) I had issues with several plugs not working. Might have been just me tho .. not sure. I will say tho that we'd stay here again if coming back to this area.

The staff was absolutely wonderful and very helpful. Rooms are good size although older facility. Have free donuts and popcorn all day. Breakfast looked good and our friends enjoyed it. Quiet rooms. Good location for the places we were visiting. Stayed 4 nights. Would definitely return and recommend.

The staff was very friendly and hotel was clean. It was conveniently located near Tahquamanon falls, Oswald’s Bear Ranch, paradise and White Fish point. Breakfast was better than expected. The beds were comfy. We stayed 4 nights! The hotel is older but we enjoyed our stay. There is a nice indoor play area for kids. You can tell they care and are doing their best to give guests a positive experience.

UP adventures

Place was really nice. Staff was fantastic!! Centrally located for all the adventures in the UP. Will definitely come again!

Everyone at the lodge were wonderful. My ONLY reason for less than 5 stars is the stucco around the windows is separating, the rooms need more outlets or even updated because they cannot hold a charger cord nor the TV box cord but we made due, the bathroom light is an old florescent that flickered 6 or 7 times before it started on. The rooms were clean, the sheets and beds were comfortable, the breakfast was good but it was the exact same everyday for our entire visit... It was good just a little monotonous. Would I stay there again? ABSOLUTELY!

Staff was friendly. Bed was uncomfortable (foam is hot and unsupportive, pad under fitted sheet bunches up every time you roll over). Exterior doors should be locked and only open with a key card, but they are left unlocked so anyone can walk in, which is a safety issue.

our TV didn't work the first night we checked in. Staff fixed it the next day.

Rooms are great. We had booked a room with 2 queen beds and were presently surprised with the rooms. Not many dining options close to the hotel. We reached around 8 and most places were already closed.

Good stay. Helpful staff

Convenient central location.

We enjoyed our 2 day stay at the Pleasant Moose. Very committed staff and friendly. Cydney was delightful. Great breakfast and quiet. Very convenient area. Will definitely stay there again on our next trip to Newberry. Have stayed at 3 other motels in the area and Pleasant Moose is now our favorite.

A little dated but very clean. Staff were amazing. Breakfasts were solid. Not a ton to do in Newberry.

First room was dirty, horribly stained floors and dirty sink with paint chips all over it. Second room they tried to give us after not accepting the first room was bad also. Second room had pillows on the floor, bed was not fully made and items on the tv stand. We asked for our money back and then wasted two hours looking for another hotel.

Very good! Only thing missing at this property is an elevator. You’ll have to lift all the baggage to your climbing 2 flights of stairs. We had like 7-8 bags and had to lift them all. Other than this the property is good. The staff is good and friendly too.

Could use some updating and air conditioning in the main checkin-breakfast area. Very stuffy in there. Didn’t think they had water for breakfast but later found out it was in a cooler not near the food with no signs. Also some stains on our pillow cases and sheets. Hotel did have a not so pleasant smell. Wouldn’t stay here again. Staff was friendly.

Awesome Stay!

The front desk staff were over-the-top friendly and super helpful! Rooms were clean and perfect for our short stay. The continental breakfast was better than most. I'd stay here again!

Amazing Staff/Best breakfast in town

The staff and this hotel and all the personal touches made it feel very homey. The hotel itself could use some updating but the staff was amazing. Very friendly and personable and extremely helpful when we pulled into town and our car broke down. This hotel has the best breakfast I have ever experienced. Would definitely stay here again or refer to our family and friends.

Good location for outdoor adventures

All staff members were friendly, knowledgeable, and surpassed expectations. I would highly recommend the Pleasant Moose Lodge.

Will come back and stay in this hotel if goes to same area.

We had a great stay. Deb and her gang were great. Made us feel at home. Had a great breakfast every morning. And fresh popped popcorn all day. And even icecream in the evening's. During our stay the a/c quit in one of the rooms. They got right on it and when it couldn't be fixed, they got us into another room with no problems. Rooms were clean and well stocked with linens. Would definitely stay there again. Many sites we wanted to see were just an hours drive. Thanks for making our vacation to the UP a great one.

Property was clean and staff were great. Water pressure in the showers was horrible and outdated.

Thankful for the fresh breakfast with waffle machine

Quiet location.Breakfast was good!

What staff we did see were friendly.

Great hotel

Really nice pleasant stay, beds were comfy and it was a quiet hotel. They have an outdoor bbq for visitors to use and the have popcorn all day! Nice little touches.

Great breakfast. Clean room. Friendly service

It was very clean, great coffee and breakfast. Great staff

The hotel was nice and had a good night sleep. And breakfast was good staff was excellent the fire sprinkler systems needs to be worked on the metal shroud around them needed to be replaced and one of the metal tabs was bent up. I did have a nice stay

Your go too!

Absolutely loved it one of the best hotels in the area!! We will be back in a few weeks!

The manager was very friendly and funny. Quiet surroundings. Timber Charlie’s is close by and has good food.

Hotel was clean and staff was friendly. Beds were comfortable. My only complaint is the guy in my room snored too loud. 😂

Friendliest Staff Ever

Friendly staff and clean room. Staff is extremely accommodating. Amenities were as listed. Nice to have refrigerator and microwave in the room.

The beds were very comfortable!

Great staff, very friendly

Great stay and staff were wonderful 😊

Clean, comfortable, affordable. Breakfast included eggs and meat. People were great! Would definitely stay there again.

The hosts were very accomadating, and the room was comfortable.

Everyone was very friendly. Room was very spacious. I would go back.

This was a home away from home. The staff is super great! I actually sat downstairs and talked to billy for a while. She was great! Also the ladies in the morning were very accommodating. Great place to stay. I will definitely be back.

Room was spacious and very clean and tidy upon arrival. Well lit at night. Would highly recommend staying here.

Big help!

Management went above and beyond to provide a room on the first floor which really helped my husband, as stairs are difficult. We were appreciative of their assistance.

People were nice. Room was okay. They are redoing some of the rooms and the outside. Not technologically ready yet. Power outlets weren’t updated and were very used and need replaced.

Expedia did not pass on that we wanted a pet room, but the staff was able to work something out quickly.

Overall nice stay. Friendly staff, good breakfast, great coffee 2nd floor ice machine broken, problems with key-cards, and low shower pressure were minor problems. P.S. I highly recommend Timber Charley's for dinner!!

Very nice little place to stay close to the falls

Great service

Our stay was good. They are doing upgrades onto the hotel, but didn’t impact our stay. We loved the fresh hot popcorn available in the evening and the staff was very pleasant and helpful. She recommended a great restaurant with great food, and prices.

The staff was so friendly. They always had a warm snack ready. It was a simple place that is making upgrades. Would love to stay there again.

Nice little motel. They offer breakfast, coffee and popcorn to guests. The queen bed was a little firmer than I like but overall great place to stay.

Staff was wonderful! Fixed a problem while we went to dinner! Very clean, a little dated but very comfortable! Great Pizza just down the road! Zellars restaurant is in front of hotel with a varied menu. Good food and big portions! Thank you for being close to the falls! MI Dog was Amazing! Cuddle puppies and learn about dog sledding! Definitely worth seeing!

Comfortable bed

Check-in was very easy. Very nice staff. Lots of goodies to choose from in the lobby. Room was very clean and bed was great. Hotel is going through some renovations but doesn’t affect guests.

This property is under construction. We booked a king room. We checked into the room opened the window shade and the room opened into a area under renovation, filthy, messy, dark and dank. We called the front desk asking for a different room and was told all the king rooms were the same, we asked how they expected us to except this room. We were offered a king whirlpool at the upgraded charge of $100 per night. We were not going to pay more for a property in this condition. I started checking for another hotel, I wasn’t able to find a hotel in the area. I started to check for rooms within a 30 miles and the manager called back offering us a double queen room for the same amount, we moved. Unloading the car the door closest to the room was ajar. Returning from dinner we realized the door didn’t have a functioning lock. This hotel was not full, the first night there was only one other car in the parking lot, coincidentally those people were in the room next door. The following day after returning to the hotel we realized there was no shower head. When we reported this to the manager, the reaction was unexpected, like they didn’t believe us and didn’t know what to do. At that point the manager offered us a whirlpool king ‘on her’. We weren’t going to move again. I told them if they could find a shower head I would screw it in myself. This hotel stay was the worst experience my husband and I together and separately have ever experienced.