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Non-refundable booking: the booking cannot be amended or modified. If you fail to arrive or cancel the booking, no refund will be given. This information is stated in the booking cancellation policy and the confirmation email.
Free cancellation booking: you may cancel your booking free of charge within an allowed period. This information is stated in the booking cancellation policy and the confirmation email.
Example of a common cancellation policy: "Free cancellation before DD/MM/YYYY. Cancellations made after DD/MM/YYYY will be charged "amount" of the booking.”

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