Quay Hotel and Spa
Removed from My wishlist
Removed from My wishlist
Hotel Description
When you stay at Quay Hotel and Spa in Conwy, you'll be on the riverwalk, a 3-minute drive from Conwy Castle and 7 minutes from Eryri National Park. This upscale hotel is 0.9 mi (1.5 km) from Llandudno West Shore Beach and 1.7 mi (2.8 km) from RSPB Conwy Nature Reserve. Stay in one of 77 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
Important information
You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Special Instructions
This property doesn't offer after-hours check-in. Guests will receive key retrieval information.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a fire extinguisher and a first aid kit
Minimal age
18
Optional fees
- Pet fee: GBP 25.00 per pet, per night
- Service animals are exempt from fees
- Late check-out fee: GBP 20.00
- Rollaway bed fee: GBP 25.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Russian
Welsh
English
Polish
French
Romanian
Spanish
Important information
You need to know:
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Special Instructions:
This property doesn't offer after-hours check-in. Guests will receive key retrieval information.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a fire extinguisher and a first aid kit
Minimal age:
18
Optional fees:
- Pet fee: GBP 25.00 per pet, per night
- Service animals are exempt from fees
- Late check-out fee: GBP 20.00
- Rollaway bed fee: GBP 25.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
Russian
Welsh
English
Polish
French
Romanian
Spanish
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Hotel Description
When you stay at Quay Hotel and Spa in Conwy, you'll be on the riverwalk, a 3-minute drive from Conwy Castle and 7 minutes from Eryri National Park. This upscale hotel is 0.9 mi (1.5 km) from Llandudno West Shore Beach and 1.7 mi (2.8 km) from RSPB Conwy Nature Reserve. Stay in one of 77 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
Hotel policies
Property confirms they are implementing enhanced cleaning measures
Professional property host/manager
Cleaning and safety practices
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Contactless check-in is available
- Individually-wrapped food options are available
- Individually-wrapped food options are available for breakfast
- Individually-wrapped food options are available through room service
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Property follows sanitization practices of Safe Travels (WTTC - Global)
- Cashless transactions are available
Important information
You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a fire extinguisher and a first aid kit
Minimal age
Optional fees
- Pet fee: GBP 25.00 per pet, per night
- Service animals are exempt from fees
- Late check-out fee: GBP 20.00
- Rollaway bed fee: GBP 25.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Russian
Welsh
English
Polish
French
Romanian
Spanish
Amenities
Most Popular
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities
other
Elevator
Hiking/biking trails nearby
Garden
Free breakfast
Safe-deposit box at front desk
Multilingual staff
Free newspapers in lobby
24-hour front desk
Porter/bellhop
Mountain biking nearby
Full-service spa
Marina on site
Spa treatment room(s)
Meeting rooms
Steam room
Sauna
Wedding services
Designated smoking areas
Number of restaurants - 1
Number of indoor pools - 1
Parking (limited spaces)
Free self parking
Computer station
Number of bars/lounges - 1
Terrace
Banquet hall
Wheelchair accessible (may have limitations)
