Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort
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Removed from My wishlist
Hotel Description
With a stay at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort in Costa Mujeres, you'll be within a 10-minute drive of Playa Mujeres Golf Club and Punta Sam Ferry Terminal. This all-inclusive property is 8.3 mi (13.3 km) from Ultramar Ferry Puerto Juárez and 9.4 mi (15.2 km) from Isla Mujeres Ferry Terminal. Make yourself at home in one of the 648 air-conditioned rooms featuring minibars and flat-screen televisions. Your bed comes with down comforters and premium bedding. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and designer toiletries. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.
Important information
You need to know
- Pool access available from 7:00 AM to 8:00 PM.
- One child 1 year old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- Contactless check-in and contactless check-out are available.
Special Instructions
Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher
Minimal age
18
Optional fees
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Portuguese
English
French
Spanish
Important information
You need to know:
- Pool access available from 7:00 AM to 8:00 PM.
- One child 1 year old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- Contactless check-in and contactless check-out are available.
Special Instructions:
Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher
Minimal age:
18
Optional fees:
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
Portuguese
English
French
Spanish
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Hotel Description
With a stay at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort in Costa Mujeres, you'll be within a 10-minute drive of Playa Mujeres Golf Club and Punta Sam Ferry Terminal. This all-inclusive property is 8.3 mi (13.3 km) from Ultramar Ferry Puerto Juárez and 9.4 mi (15.2 km) from Isla Mujeres Ferry Terminal. Make yourself at home in one of the 648 air-conditioned rooms featuring minibars and flat-screen televisions. Your bed comes with down comforters and premium bedding. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and designer toiletries. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Professional property host/manager
Pets not allowed
Cleaning and safety practices
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Contactless check-in is available
- Individually-wrapped food options are available
- Individually-wrapped food options are available for breakfast
- Individually-wrapped food options are available for lunch
- Individually-wrapped food options are available for dinner
- Individually-wrapped food options are available through room service
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
Important information
You need to know
- Pool access available from 7:00 AM to 8:00 PM.
- One child 1 year old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- Contactless check-in and contactless check-out are available.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher
Minimal age
Optional fees
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Portuguese
English
French
Spanish
Amenities
Most Popular
Free WiFi
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Beach services
Non-smoking
Childcare
Business facilities
Banquet facilities
Accessible facilities
Other
Elevator
Hair salon
Concierge services
Gift shops or newsstand
Coffee/tea in common areas
Garden
Free breakfast
Health club
Children's pool
Spa services on site
Multilingual staff
24-hour front desk
Business center
On private beach
Full-service spa
Wedding services
Pool umbrellas
Grocery/convenience store
Wheelchair accessible path of travel
Number of restaurants - 1
Number of outdoor pools - 4
Conference center
Snack bar/deli
Number of bars/lounges - 1
Number of poolside bars - 1
Number of swim-up bars - 1
Number of coffee shops/cafes - 1
Beach umbrellas
Pool sun loungers
Terrace
Children's club (free)
Designer stores on site
Children's games
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
